Tracxn - Chatbots Startup Landscape

Copyright © 2019, Tracxn Technologies Private Limited. All rights reserved.Feed Report - Chatbots - Aug 2019
Contents
Feed Summary
Investment Trends
Market Details
Exit Outlook
Investors
News
Appendix
2
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Contents
Feed Summary
Investment Trends
Market Details
Exit Outlook
Investors
News
Appendix
3
Feed Summary
Investment Trend Summary
Exit Outlook Summary
BlueBox
Summary of Key Markets
Notable Companies in the Sector
Recent News

Note: Mega Companies includes IPO’d companies, Mega Acquisitions and Unicorn. Data is taken from Tracxn Platform as on August 17, 2019.
Chatbots Feed Summary
4
Chatbots > Feed Summary
Chatbots are online entities that provide chat (primarily text) solutions to enterprises and consumers, using natural language
processing (NLP) to understand natural language queries & respond in natural language (generated or scripted).
• Inclusions: Includes companies which provide
automated AI-powered chat-based enterprise or
consumer applications and development platforms.
• Exclusions: Excludes companies which provide chat
based assistance by using human agents. Also excludes
companies which offer option-based conversational
interfaces with no NLP.
• Excludes funding information of Chinese companies
Feed in Numbers
Overview
$2.1B
Funding
10
Mega
Companies
4091565
FundedCovered on
Tracxn
-
Unicorns
4
Soonicorns
54
Minicorns
6
IPO’d Cos
103
Late Stage Cos
12
64
Acquisitions
195
DeadPooled
9
Acquihired
Series A+ Cos
Niki.ai
(2015, Bangalore, $5.9M)
eGain
(1997, Sunnyvale)
Nuance
Communications
(1992, Burlington)
Top Companies

Investment Trend Summary
Summary of Funding Activity in Chatbots
5
$53.6M - Series B
Wizeline (2013, San Francisco, $62M)
$38M - Series C
Uniphore (2008, Chennai, $105M)
$52M - Series B
Clinc (2015, Ann Arbor, $60M)
$24.6M - Series A
Pryon (2017, Raleigh, $24.6M)
$51M - Series C
$23M - Series A
espressive (2017, Santa Clara, $23M)
$50M - Series E
WorkFusion (2010, New York City, $121M)
$20.5M - Series B
OJO Labs (2015, Austin, $65.5M)
$45M - Series C
$20M - Series B
Spoke (2016, San Francisco, $28M)
Top Geos of InvestmentEntrepreneurial Activity Global Funding Trend
*YTD *YTD
Chatbots > Feed Summary > Investment Trend Summary
Seed
Right Side Capital Management (#7), Betaworks Ventures (#5),
Seedcamp (#4)
Series A/B General Catalyst Partners (#3), Sierra Ventures (#3), Accel (#2)
Series C+
Comcast Ventures (#1), NGP Capital (#1), March Capital Partners
(#1)
Incubators Plug and Play Tech Center (#29), Techstars (#17), 500 Startups
(#14)
Other Notable
Investors
Slack (#7), Intel Capital (#4), Bpifrance (#2)
Debt Investors NewSpring Capital (#1), Seeder Fund (#1)
Most Active InvestorsRecent Investments
80
218
496
332
155
62
2014 2015 2016 2017 2018 2019*
Y-o-Y # of Companies Founded 32 62 104 115 97 53
$1.4B
$236M
$209M
$64.7M
$32.6M
US
Europe
India
Canada
Israel
$ Funding
$407M
$68M
$133M
$256M
$439M
$383M
$611M
80
2014 2015 2016 2017 2018 2019*
$ Funding # Rounds

Summary of exit outlook in Chatbots
Exit Outlook Summary
66
Most Active AcquirersTop Investors in Exits
Horizons Ventures 2
Siri (2007, San Jose, $39M)
Viv Labs (2012, San Jose, $30M)
Intel Capital 2
MindMeld (2011, San Francisco, $15.4M)
InteliWISE (2005, Sunnyvale)
Bessemer Venture
Partners
1 MindMeld (2011, San Francisco, $15.4M)
Greylock Partners 1 MindMeld (2011, San Francisco, $15.4M)
GV 1 MindMeld (2011, San Francisco, $15.4M)
Mar 2019 Haptik Acq by Reliance Jio Infocomm for $101M
Dec 2017 Next IT Acq by Verint for $30M
Aug 2017 Nanorep Acq by LogMeIn for $45M
May 2017 MindMeld Acq by Cisco for $125M
Oct 2016 Viv Labs Acq by Samsung for $215M
Apr 2013 Evi Acq by Amazon for $26M
Apr 2010 Siri Acq by Apple for $200M
Chatbots > Feed Summary > Exit Outlook Summary
Microsoft 4
Howdy (Nov 2018), Wand Labs (Jun 2016), Semantic
Machines (May 2018)
Google 2 Dialogflow (Sep 2016), Statsbot (Jun 2016)
Facebook 2 Yalo (Jun 2014) Wit.ai (Jan 2015)
ServiceNow 2 Qlue (May 2017), Parlo (May 2018)
Cisco 1 MindMeld (May 2017, $125M)
Recent IPOs Top Acquisitions
Stanusch Technologies
Virtual assistants solutions provider
IPO MCap: -
InteliWISE
Virtual Agents and Contact Centre Solutio…
IPO MCap: -
Artificial Solutions Mar 2019
Developer of NLP based coversational plat…
IPO MCap: -
Nuance Communications Apr 2000
Provider of AI conversational platform fo…
IPO MCap: -
eGain Sep 1999
Cloud-based customer engagement software…
IPO MCap: $334M
Flamingo Jul 1986
Virtual Customer Assistants for insurance…
IPO MCap: -

Marketmap: Chatbots
APPLICATIONS
DEVELOPMENT & ANALYTICS PLATFORMS
DEVELOPMENT PLATFORMS
ANALYTICS
FRAMEWORKS
DIY PLATFORMS
CUSTOMER SUPPORT &
ENGAGEMENT
VIRTUAL ASSISTANTS
HEALTHCARE*
CAREER/RECRUITMENT
RETAIL
PERSONAL FINANCE
EDUCATION*
FINANCIAL INSTITUTIONS
PERSONAL
OFFICE
Overview
Companies 1565
Funded 409 Series A+ 103
Funding $2.1B Last 2 yrs $954M
Most Active Investors
Seed Right Side Capital Management (7)
Series A/B General Catalyst Partners (3)
Series C+ Comcast Ventures (1)
Others Slack (7)
Incubators Plug and Play Tech Center (29)
Top Cities
Bay Area 204 Cos $614M
New York City 47 Cos $234M
Feed in Numbers
Unicorns - Soonicorns 4
Minicorns 54 Editor Picks 172
Acquihired 9 Deadpooled 195
Top Companies
Nuance
Communications
(1992, Burlington)
Niki.ai (2015, Bangalore, $5.9M)
eGain (1997, Sunnyvale)
Exits
IPOs 6 eGain, Artificial Solutions
Acquisitions 64 Viv Labs, Siri
Top Acquirers Microsoft, Google
Chatbots > Feed Summary > BlueBox
7
* Upcoming Business Model
FACTSHEET
Funding data excludes Debt, Grants & Post-IPO rounds.
Excludes all details for Chinese companies.

Key Sub Sectors in Chatbots Sector
Summary of Key Markets
8
Top Markets of Investment Activity
# Cos on
Platform
Last 2 Years
$ Invested # Round
Applications > Enterprise Functions >
Customer Support & Engagement >
General
481 $392M 58
Applications >
Finance 40 $93M 14
Development & Analytics Platforms >
Development Platforms >
DIY Platforms
186 $57.7M 17
Enterprise Information 40 $75.4M 14
Applications > Virtual Assistants > Office
Assistants >
General Assistants
48 $47.6M 10
Customer Support & Engagement >
Finance
18 $38.7M 11
Applications >
Career & Recruitment 38 $42.4M 7
Applications >
Healthcare 58 $26.6M 9
Applications > Virtual Assistants > Office
Assistants >
Meeting Schedulers
20 $28.4M 5
Sub Sectors
# Cos
Tracked
#
Funded
Total
Funding
Applications
Companies developing chatbots for various
applications, such as customer support, virtual...
1118 328 $1.7B
Development & Analytics Platforms
Companies that provide chatbot development
frameworks and services, and chatbot analytics
434 80 $398M
Content Platform
Companies providing platforms for content related to
chatbots
2 1 $4.2M
Chatbot Stores
Platforms for hosting chatbots created by multiple
developers for buying/downloading...
11 0 -
Chatbots > Feed Summary > Summary of Key Markets

List of Notable Companies in Chatbots
Notable Companies in the Sector
9
Note: *(Founded Year, Location, Total Funding)
Chatbots > Feed Summary > Notable Companies in the Sector
Public
eGain
(1997, Sunnyvale)*
Artificial Solutions
(2001, Stockholm, $34.5M)
InteliWISE
(2005, Sunnyvale)
Stanusch Technologies
(2007, Ruda Slaska)
Acquired
Viv Labs
(2012, San Jose, $30M)
Siri
(2007, San Jose, $39M)
MindMeld
(2011, San Francisco, $15.4M)
Haptik
(2013, Mumbai, $12.2M)

List of Notable Companies by Market in Chatbots
Notable Companies by Market (1/2)
11
Chatbots > Feed Summary > Notable Companies by Market
Applications
Enterprise Functions
Interactions (2004, Franklin, $167M)
Automated Omnichannel Customer care
Soonicorn. Stage: Series D
Revolution, NewSpring Capital, Comcast Ventures
and 12 Other Investors
Provider of AI-enabled conversational service
automation for businesses
Soonicorn. Stage: Series C
March Capital Partners, Chiratae Ventures, Sistema
Asia Capital and 62 Other Investors
Nuance Communications (1992, Burlington)
Provider of AI conversational platform for
enterprise
Editor's Pick. Stage: Acquired
Canvas Ventures, Motorola Mobility, Intel and 10
Other Investors
Enterprise Functions
Cloud-based customer engagement software
solutions
Editor's Pick. Stage: Public
Oak Hill, Sachs Capital
Flamingo (2013, Sydney)
Virtual Customer Assistants for insurance &
financial services
Breakthrough Lab
Virtual Agents and Contact Centre Solutions
Stage: Public
Intel Capital
Stanusch Technologies (2007, Ruda Slaska)
Stage: Public
Finance
AI lab for open source research
Soonicorn. Stage: Series B
Insight Venture Partners, Drive Capital, Hyde Park
Venture Partners and 5 Other Investors

List of Notable Companies by Market in Chatbots
Notable Companies by Market (2/2)
12
Chatbots > Feed Summary > Notable Companies by Market
Applications
Virtual Assistants
Siri (2007, San Jose, $39M)
Personal assistant application service
Stage: Acquired
Menlo Ventures, Morgenthaler, Horizons Ventures
Viv Labs (2012, San Jose, $30M)
Creating advanced conversational interfaces and
assistants
Stage: Acquired
Pritzker Group, Iconiq Capital, Horizons Ventures
Haptik (2013, Mumbai, $12.2M)
AI-enabled mobile app offering web associated
support services to users
Times Internet, Kalaari Capital
Development Platforms
Gupshup (2006, Mumbai, $47M)
Messaging and bot development platform
Soonicorn. Stage: Series E
Tenaya Capital, Globespan Capital Partners, Charles
River Ventures and 4 Other Investors
Artificial Solutions (2001, Stockholm, $34.5M)
Developer of NLP based coversational platform for
enterprises
Scope Capital Advisory, Western Technology
Investment
MindMeld (2011, San Francisco, $15.4M)
Platform to develop intelligent conversational
interfaces
Fenox Venture Capital, Intel Capital, Liberty Global

Recent News in Chatbots Sector
Recent News
13
Chatbots > Feed Summary > Recent News
Aug 2019
Design to Launch-Ready Experiences: Quest AI for Adobe XD is Now
Available, PRWeb
Aug 2019 TopFunnel sucks in Clara Labs, Global Corporate Venturing
Aug 2019
My Ally Chosen by Snowflake to Power Talent Acquisition with AI
Recruitment Scheduling Automation, PR Newswire
Aug 2019
Personetics Wins Frost & Sullivan 2019 Product Leadership Award
for Data-Driven Banking, PR Newswire
Aug 2019
Quarterly Report April to June 2019: Artificial Solutions
International, PR Newswire
Aug 2019
FICANEX Partners With Ada to Deliver AI-Powered Customer
Service to Financial Institutions Across Canada, Business Wire
Aug 2019
Uniphore Seeing Momentum: Raises $51 Million in Series C Funding
Led by March Capital Partners, Business Wire
Aug 2019
AIME Uplevels Client-for-Life Engagement Through Partnership
with Homebot, Business Wire
Aug 2019
Artificial Solutions Wipes the Board with Four Podium Positions in
Stevie 2019 International Business Awards Including Most
Innovative Tech Company of the Year, PR Newswire
Aug 2019 Progress Announces Ipswitch WhatsUp Gold 2019.1, GlobeNewswire
Aug 2019
Kore.ai Names Former Citi CAO Don Callahan to its Board, Business
Wire
Aug 2019 Delta Sues Software Provider Over Data Breach, Law360
Aug 2019 Groupon Buys Presence AI, RTTNews
Key Recent News Key Recent News
Aug 2019
Nuance Identifies Board of Directors for Cerence Inc., its
Automotive Spin-Off; Arun Sarin, Former CEO of Vodafone, to be
Appointed Chairman, AiThority
Aug 2019 Nuance Q3 results better than expected, ZDNet
Aug 2019
Zendesk acquires conversational platform Smooch, launches new
WhatsApp and Slack integrations, CMS-Connected
Aug 2019
Barrian Mining Corp. Retains Relations Publiques Paradox Inc. for
Investor Relations Services, CNW
Aug 2019
Global Financial Services Corporation Chooses Finn AI to Optimize
Customer Acquisition & Call Routing, PRWeb
Aug 2019
Board of Xelpmoc Design and Tech approves investment of Rs 43.75
cr in Mihup Communications, Business Standard
Aug 2019
Rulai Named in Gartner 2019 Market Guide for Conversational
Platforms, PRWeb
Aug 2019
Cisco acquires Voicea, aims to add transcription, analytics to WebEx,
ZDNet
Aug 2019
Gridspace Announces Partnership and Network Integration with
Twilio Voice Platform, PR Newswire
Aug 2019
Reckitt Invests In AI Symptom Checker To 'Unlock Self-Care',
Informa
Aug 2019
Interactions Earns Honors from Frost & Sullivan for Delivering
High-quality Customer Experience Using Advanced AI, PR Newswire
Aug 2019
Bespoke Hires Tobias Wessels As Chief Commercial Officer, PR
Newswire

Contents
Feed Summary
Investment Trends
Market Details
Exit Outlook
Investors
News
Appendix
14
Funding Trends
Median Deal Size and Trend
New Entrants in Funding Club
Distribution of companies by Funding Range
Funding Funnel of the Sector
Top Investments and Investors
Investors in Unicorn club

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Investments ($M) and number of rounds in Chatbots; 2012-2019
Global Funding Trends (1/2)
16
Note: Funding excludes Grant, Debt and Post IPO rounds. Excludes all details for Chinese companies
Chatbots > Investment Trends > Global Funding Trends
#Rounds
$Funding
3 Year CAGR
6 Year CAGR 16% # of Rounds75% $ Funding
52% # of Rounds
42% $ Funding
$407M
$13M
$83M $68M
$133M
$256M
$439M
$383M
$611M
0
20
40
60
80
100
120
140
$0k
$100M
$200M
$300M
$400M
$500M
$600M
$700M
2012 2013 2014 2015 2016 2017 2018 2019*
$ Funding Predicted $ Funding # Rounds Predicted # Rounds

$8M $10M $23M $29M $72M $54M $60M $36M
$5M
$24M
$45M
$90M
$121M
$262M
$257M
$237M
$0K $49M $0K $14M $64M $124M $66M $134M
2012 2013 2014 2015 2016 2017 2018 2019 YTD
Seed Early Stage Late Stage
6 10 21 48 83 78 65 23
2
6
11
13 19
35 29
26
2 1 2 2 3 4
2012 2013 2014 2015 2016 2017 2018 2019 YTD
Seed Early Stage Late Stage
8
53
Total # of Rounds
17
Note: Mega Rounds = rounds with size > $20M. Funding excludes Grant, Debt and Post IPO rounds. Excludes all details for Chinese companies
Stage-wise Number of RoundsStage-wise $ Invested
New Entrants in Funded Club
Global Funding Trends (2/2)
Investments ($M) and number of rounds in Chatbots; 2012-2019
Chatbots > Investment Trends > Global Funding Trends
17
19
40
64
63
41
22
266
$1.6M
$2.1M
$0.0M
$0.5M
$1.0M
$1.5M
$2.0M
$2.5M
$3.0M
$3.5M
$4.0M
$4.5M
$5.0M
0
50
100
150
200
250
300
2013 2014 2015 2016 2017 2018 2019 YTD Total
Entrants in Funding Club Avg. Ticket Size
$1.6M $0.7M $1.2M $1.2M $2.8M $2.2M $4.7M $2.1M
$13M
$407M
Total $ Invested
$211M
$40M
$87M
$144M $147M
$316M8
0
1
2
3
4
5
6
7
8
9
0
50000000
100000000
150000000
200000000
250000000
300000000
350000000
2012 2013 2014 2015 2016 2017 2018 2019 YTD
$ Funding Predicted $ Funding # of Rounds Predicted # Rounds
Mega Rounds
- 1 - - 2 3 4 5

Chatbots > Investment Trends > Funding Trends by Geography
Investments ($M) and number of rounds in Chatbots
Funding Trends by Geography
Funding Trends by Geography Top Cities of Funding
City $ Funding # Rounds
Bay Area 614M 140
New York City 234M 38
Franklin 155M 10
Chennai 104M 7
Los Angeles 94M 4
Austin 69.6M 7
London 66.2M 40
Wilmington 65M 1
Ann Arbor 59.5M 3
Mumbai 58.2M 11
Total Funding
251
124
78
24
24
10
11
3
# Rounds
$1.4B
$236M
$209M
$64.7M
$32.6M
$25.3M
$19.9M
$18.3M
US
Europe
India
Canada
Israel
Japan
SEA
New
Zealand
Note: Excludes funding information of China companies

Trend of Average Deal Size ($M)
$1.6
$1.1 $1.2 $1.0
$1.2 $1.1 $1.3
2012 2013 2014 2015 2016 2017 2018
Chatbots > Investment Trends > Median Deal Size and Trend
Median and Average Deal Size in $M (per Stage) in Chatbots; 2012-2018
Median Deal Size and Trend
Note: Excludes funding information of Chinese companies. *Graph not to scale
Median Deal Size and Range
$834* $10M
$20.8K $24.6M
$1M $53.6M
$9.4M $89M
$40M
$11.9M
$6.1M
$731K
Series C+
Series B
Series A
Seed
Stage
$8.3
$15.0
$10.8
$14.7 $11.9
$22.9
$24.7
$14.0
$63.6 $62.0
$32.9
$2.7 $3.7
$5.0
$6.4 $5.5
$6.9 $7.5

Note: 184 companies with undisclosed funding amount are not included
20
<$1M
$1-10M
$10-50M
$50-100M
$100M+
Funding Range
71
104
51
4
4
No. of Companies
Chatbots > Investment Trends > Distribution of companies by Funding Range
No. of companies by funding range in Chatbots; as of Aug 2019
Distribution of companies by Funding Range
$21M
$371M
$992M
$252M
$510M
$ Investment

Stage No. of Companies
Funding
Funnel
100%
26%
7%
2%
1%
21
Note: Numbers in the brackets show the count of companies
Time to raise
next round
12
28
103
409
1565
Series C+
Series B
Series A
Funded
Founded
Next
Round
100M+
Valuation
Exits
Acqui-
Hired
Dead
Pooled
Others
26% 1%
(14)
1%
(10)
1%
(9)
12%
(193)
61%
(954)
25% 3%
(13)
2%
(9)
1%
(6)
4%
(18)
69%
(282)
27% 9%
(9)
5%
(5)
1%
(1)
- 72%
(74)
43% 29%
(8)
14%
(4)
- - 57%
(16)
- 33%
(4)
8%
(1)
- - 42%
(5)
Chatbots > Investment Trends > Funding Funnel
Number of companies progressing to subsequent funding stages in Chatbots
Funding Funnel
19 Months
16 Months
23 Months
Investment backedBootstrapped
4
50
5
14
1
Soonicorns
Unicorns
Acquisitions
IPOs

Note: Seed Stage (Seed, Angel), Early Stage (Series A, Series B), Late Stage (Series C+, PE)
Chatbots > Investment Trends > Notable Investments in last 24 months
Major funding rounds by Stage in Chatbots; Aug 2017-Aug 2019
Notable Investments in last 24 months (1/7)
LATE STAGE
$51M - Series C Aug 2019
Asia Capital, CXO Fund, Iron Pillar Fund
$50M - Series E Apr 2018
WorkFusion (2010, New York City, $121M)
Robotic process automation with workforce
orchestration and machine learning in one stack
Hawk Equity, Georgian Partners, Inovia Capital, NGP
Capital, Guardian, NewYork-Presbyterian, PNC
Financial Services Group, AIC
$45M - Series C Mar 2019
AI-based conversational assistant for the real estate
industry
LiveOak Venture Partners, Realogy, RBC Royal Bank
LATE STAGE
$38M - Series C Jul 2019
March Capital Partners, National Grid Partners,
Sistema Asia Capital, CXO Fund, Chiratae Ventures
Series C May 2018
Inbenta (2005, Foster City, $16.8M)
Provider of self service platform with chatbots and
NLP search
NTT Docomo Ventures
EARLY STAGE
$53.6M - Series B Mar 2018
Wizeline (2013, San Francisco, $62M)
Tools for Product management and Sales
Apax Partners
$52M - Series B May 2019
Venture Partners, DFJ
$24.6M - Series A Jun 2019
Pryon (2017, Raleigh, $24.6M)
Developer of AI-powered platform to augment
enterprise intelligence
Revolution, Breyer Capital, Greycroft Partners,
Digital
$23M - Series A Jul 2018
AI based chatbot for providing virtual assistance to
employees
General Catalyst Partners, Wing Venture Capital

EARLY STAGE
$20.5M - Series B May 2018
industry
Realogy, RBC Royal Bank, ServiceMaster,
Northwestern Mutual, LiveOak Venture Partners,
Silverton Partners
$20M - Series B Oct 2017
Chatbot for providing employees with enterprise
information
Greylock Partners, Accel, Webb Investment
Network, Felicis Ventures
$18.6M - Series B Oct 2017
Mya (2012, San Francisco, $30M)
AI-enabled virtual recruitment assistant
Foundation Capital, Emergence Capital
$18M - Series A Apr 2019
ManyChat (2015, Auckland, $18.1M)
Live chat through messengers
Bessemer Venture Partners, Flint Capital
EARLY STAGE
$17.9M - Series B Dec 2017
Kasisto (2013, Menlo Park, $29.3M)
Conversational AI solutions for mobile applications
Oak HC/FT, Propel Venture Partners, Two Sigma
Ventures, Commerce Ventures, Partnership for New
York City, Mastercard
$15.5M - Series B Apr 2019
Astound (2016, Menlo Park, $27M)
Offers a customer ticket classification and
automation response solution, using natural
language processing
March Capital Partners, Vertex Ventures, Pelion
Venture Partners, Moment Ventures, Slack
$15M - Series B Jan 2019
Cinnamon (2016, Tokyo, $25M)
Provider of chatbot, NLP application, and speech
recognition solutions
Sony Innovation Fund, SPARX Group, FFG Venture
Business Partners, SMBC Venture Capital, Nomura,
ITOCHU Techno-Solutions Corporation, Sumitomo,
Renova, Netier Group, Women, Fujiyo Ishiguro,
Sachio Semmoto
EARLY STAGE
$14.3M - Series A Apr 2019
Rasa (2016, Berlin, $15.4M)
Provider of open source machine learning tools for
conversational AI applications
Accel, Basis Set Ventures, Greg Brockman, Daniel
Dines, Mitchell Hashimoto
$14.2M - Series A Dec 2018
Ada Support (2016, Toronto, $17.2M)
Develops a customer support chatbot solution for
enterprise clients
FirstMark, Burst Capital, Leaders Fund, Bessemer
Venture Partners, Version One Ventures, Barney Pell
$13.3M - Series A Feb 2019
Paradox (2016, Scottsdale, $13.3M)
Develops an AI-powered recruitment assistant
$12.1M - Series A Mar 2019
PolyAI (2017, London, $14.5M)
Natural language processing based platform for
conversational AI
Point72 Ventures, Sands Capital Ventures, Amadeus
Capital, Passion Capital, Entrepreneur First

EARLY STAGE
$11.5M - Series A Jan 2018
language processing
Vertex Ventures, Pelion Venture Partners, The Hive,
Slack, Moment Ventures
$11.3M - Series B May 2019
Destygo (2016, Paris, $12.4M)
AI customer support virtual assistant for Travel
agencies
White Star Capital
$10M - Series B Aug 2017
x.ai (2014, New York City, $44.3M)
AI based assistant which schedules meetings
Fenox Venture Capital, DCM Ventures
$10M - Series B Jul 2018
Pypestream (2015, New York City, $39.5M)
Develops AI-based solutions to automate various
business processes
Berkley
EARLY STAGE
$10M - Series A Sep 2018
Cleo AI (2015, London, $15M)
Artificial intelligence meets personal finance.
Balderton Capital, LocalGlobe, Niklas Zennström,
Taavet Hinrikus
$8.7M - Series A Jan 2019
Hi Marley (2015, Boston, $8.7M)
AI-based conversational platform specifically for the
insurance industry
Underscore VC, True Ventures
$8.5M - Series B Aug 2017
India Infoline, Kris Gopalakrishnan, John Chambers,
Pankaj Patel, YourNest, Indian Angel Network, IITM
Incubation Cell, IDG ventures
Jane.ai (2017, St. Louis, $8.4M)
Virtual assistant for enterprise activity management
and tracking
EARLY STAGE
$8.3M - Series A Nov 2017
Fineway (2015, Munich, $14.8M)
AI-powered personal travel assistant for holiday
bookings
Bayern Kapital, Mairdumont Ventures, Axel Springer
SE
Active Intelligence (2016, Singapore, $14.7M)
Conversational banking platform
Vertex Ventures, Dream Incubator, Kalaari Capital,
CreditEase, Chiratae Ventures
$7.6M - Series A Mar 2019
Wade & Wendy (2015, Manhattan, $13.1M)
Artificially intelligent assistants for hiring
JAZZ Venture Partners, Randstad, Indicator
Ventures, FF Venture Capital

EARLY STAGE
$7.4M - Series B Jun 2018
ITOCHU Techno-Solutions Corporation, Sony
Innovation Fund, SBI Holdings, FFG Venture
Business Partners, TIS
$7M - Series B Aug 2017
business processes
$7M - Series A Jul 2019
Smith (2014, San Francisco, $7M)
Voice based virtual customer service
Fineway (2015, Munich, $14.8M)
AI-powered personal travel assistant for holiday
bookings
Bayern Kapital
EARLY STAGE
$6.7M - Series A Sep 2018
ModuleQ (2011, San Francisco, $11M)
Develops an AI-based task prioritization engine and
a chatbot interface for enterprises
Replika (2016, San Francisco, $11M)
AI-based mobile app for personal assistance
Khosla Ventures, Sherpa Capital, Phil Libin, Richard
Socher
Gynt (2016, San Francisco, $8.9M)
Chatbot for medical diagnosis
$5.2M - Series A May 2018
giosg (2011, Helsinki, $5.8M)
Digital solution to enhance online experience
Zenith Group, Business Finland
$4.5M - Series A Dec 2018
Zelros (2015, Paris, $4.5M)
ML based conversational business intelligence
solutions
Hi Inov, 42 Capital, Astorya.vc
EARLY STAGE
Plum (2016, London, $6.9M)
Personal Savings assistant
Venture Friends, EBRD
$4M - Series A Sep 2017
Homebot (2015, Denver, $4M)
Chatbot based home investment planner.
$4M - Series A Mar 2019
Finaeo (2016, Toronto, $7.6M)
Develops a chatbot-interface mobile-first CRM tool
Luge Capital, RGAX, Rising Tide Fund, Inovia Capital,
Impression Ventures, iGan Partners, Alex Norman
$3.5M - Series A Aug 2017
Kata.ai (2015, Jakarta, $3.5M)
AI-based B2B conversational platform
Trans-Pacific Technology Fund, MDI Ventures,
Convergence Ventures, Access Ventures

EARLY STAGE
$3M - Series A Jun 2019
Active Intelligence (2016, Singapore, $14.7M)
Conversational banking platform
Innocells, Kalaari Capital, Chiratae Ventures, Vertex
Ventures
Mihup (2016, Kolkata, $8.5M)
AI based personal mobile assistant with support for
Indian languages
Ideaspring Capital, Accel
AI-based automated order taking app for concierge
services
Unilazer Ventures, Recruit Strategic Partners, Vistra,
Aecal, Ramakant Sharma, Tarun Nayyar, Raaja
Kanwar, AngelList, Hansjoachim Koehler, Arihant
Patni, Haresh Chawla, Shailendra Ghorpade
EARLY STAGE
AI-based automated order taking app for concierge
services
Unilazer Ventures, Blue Elephant, Arihant Patni,
Aecal, Markus Solibieda, Shailendra Ghorpade
$1M - Series B Feb 2019
Pankaj Patel
Series B Jul 2018
Personetics (2010, Tel Aviv, $18M)
Predictive personal finance management solutions
United Overseas Bank
Series A Jan 2019
Kore (2013, Orlando, $45M)
Offers a chatbot development platform, and chatbots
for enterprises
Naya Ventures
EARLY STAGE
Series A Jan 2018
Monex Ventures
Series A Aug 2019
Your.MD (2013, London, $17.3M)
Mobile app for personalized healthcare feedback,
using artificial intelligence and machine learning
Reckitt Benckiser

SEED STAGE
$10M - Seed May 2019
Mindsay (2016, Paris, $10M)
Conversational marketing solutions provider
Paris Aeroport, AccorHotels, WHITE STAR CAPITAL
$2.8M - Seed Mar 2019
Synapse Medicine (2017, Bordeaux, $2.8M)
Provides virtual assistant for drug prescription
XAnge, Kima Ventures, BNP Paribas Developpement,
Bpifrance
$2.7M - Seed Sep 2017
Gynt (2016, San Francisco, $8.9M)
Techstars
$2.3M - Seed Feb 2019
GetJenny (2015, Turku, $3.1M)
Conversational AI for customer service
Dubai Angel Investors, May Nasrallah, Exio Capital
Partners, Business Finland
SEED STAGE
$2.3M - Seed Sep 2017
Finaeo (2016, Toronto, $7.6M)
Develops a chatbot-interface mobile-first CRM tool
Impression Ventures, iGan Partners, 500 Startups
Canada
$2.2M - Seed Jun 2019
Touchkin (2015, Bangalore, $3.9M)
Mobile-first AI based healthcare app developer
Pi Ventures, Kae Capital
$2M - Seed Mar 2019
Frontdesk.ai (2016, Bangalore, $4.2M)
Automated customer service software
Pi Ventures, BluePointe Capital, Speciale Invest
$2M - Seed Sep 2018
Leena AI (2015, Gurgaon, $2.1M)
AI & NLP based HR chatbot for employees
Elad Gil, Kunal Bahl, Rohit Bansal, FundersClub,
Quiet, Cathexis
$1.2M - Seed Sep 2017
SEED STAGE
$1.1M - Seed Apr 2018
Rasa (2016, Berlin, $15.4M)
Provider of open source machine learning tools for
conversational AI applications
Ross Mason, Basis Set Ventures
$1.1M - Seed Nov 2018
Speciale Invest
$1.1M - Seed Jun 2018
Speciale Invest
Angel May 2018
Taavet Hinrikus

SEED STAGE
Seed Jun 2018
Leena AI (2015, Gurgaon, $2.1M)
AI & NLP based HR chatbot for employees
Y Combinator

Chatbots > Investment Trends > Notable Investments in last 24 months in China
Notable Investments in last 24 months in China
LATE STAGE
$41M - Series C Apr 2019
Zhuiyi (2015, Shenzhen, $61.6M)
Provides development platform and services for
virtual customer agents
Gaorong Capital, GGV Capital, China Merchants
Capital, Morningside venture Capital, Sinovation
Ventures, Sinovation Ventures, China Merchants
Group
EARLY STAGE
$30M - Series B Dec 2018
Emotibot (2015, Xuhui, $55M)
Develops virtual assistant with emotion analysis
feature
Cathay Financial Holdings, Advantech Capital,
Ecovacs, CDIB Capital Group
$23.8M - Series B Apr 2018
Sobot (2014, Beijing, $55.7M)
AI based NLP engine used for business intelligence
services
Yunqi Partners, Glory Ventures, Shanghai original
Dragon Investment
$21.8M - Series B Sep 2018
Sobot (2014, Beijing, $55.7M)
AI based NLP engine used for business intelligence
services
Yunqi Partners, IDG Capital
EARLY STAGE
$20.6M - Series B Nov 2017
Zhuiyi (2015, Shenzhen, $61.6M)
Provides development platform and services for
virtual customer agents
GGV Capital, Morningside venture Capital,
Sinovation Ventures, Gaorong Capital, CMB
International

Most Active Investors (VC, PE) by Stage in Chatbots; Last 5 years (Aug 2014-Aug 2019)
Most Active VC & PE Investors
30
Chatbots > Investment Trends > Most Active VC & PE Investors
SEED STAGE
Right Side Capital Management(7
Investments)
AdmitHub, BOTique, Qanta
1
Betaworks Ventures(5 Investments)
Poncho, Run Dexter, Statsbot
2
Seedcamp(4 Investments)
re:infer, Wluper, Fractal Labs
3
General Catalyst Partners (3 Investments)
Butter, Edwin, Octane
4
SV Angel (3 Investments)
Hugging Face, Wit.ai, Botworx
5
Betaworks(3 Investments)
Zoom.ai, Hugging Face, Statsbot
6
500 Startups Canada (3 Investments)
Finaeo, Chatkit, Locl Interactive
7
Pi Ventures (3 Investments)
Frontdesk.ai, Touchkin, Wysa
8
Bessemer Venture Partners (2
Investments)
Ada Support, Dashbot
9
Accel (2 Investments)
Mihup, AceBot
10
EARLY STAGE
espressive, Semantic Machines, Angel
1
Sierra Ventures(3 Investments)
Wizeline, Yalo, Agent IQ
2
Spoke, Rasa
3
Greylock Partners (2 Investments)
Spoke, Ozlo
4
Sequoia Capital(2 Investments)
Magic, Clara
5
FirstMark(2 Investments)
x.ai, Ada Support
6
Vertex Ventures(2 Investments)
Astound, Active Intelligence
7
Chiratae Ventures (2 Investments)
Uniphore, Active Intelligence
8
Felicis Ventures(2 Investments)
Spoke
9
Webb Investment Network (2
Investments)
Spoke
10
LATE STAGE
Comcast Ventures
Interactions
1
NGP Capital
WorkFusion
2
March Capital Partners
Uniphore
3
Revolution
Interactions
4
Georgian Partners
WorkFusion
5
Audax Private Equity
Astute Solutions
6
Main Capital Partners
OBILytics
7
Sistema Asia Capital
Uniphore
8
AIC
WorkFusion
9
National Grid Partners
Uniphore
10

Chatbots > Investment Trends > Most Active Ecosystem Investors
Top Ecosystem Investors in Chatbots; Last 5 years (Aug 2014-Aug 2019)
Most Active Ecosystem Investors
INCUBATOR/ACCELERATOR
Plug and Play Tech Center(29
Investments)
Clinc, Pypestream, Inbenta
1
Techstars(17 Investments)
Gynt, GetJenny, AdmitHub
2
500 Startups(14 Investments)
ManyChat, Homebot, Statsbot
3
Startupbootcamp(13 Investments)
Hutoma, Vaartani, RozieAI
4
Y Combinator(10 Investments)
Magic, Replika, msg.ai
5
Boost VC(5 Investments)
Octane, Eva, Kriya
6
NFX(4 Investments)
Viv Labs, Yodas, Nanorep
7
Entrepreneur First(4 Investments)
Cleo AI, PolyAI, Cyra A.I. Recruiter
8
SAP.iO(4 Investments)
Paradox, Niki.ai, Praktice
9
Darwin Startups(3 Investments)
Globalbot, Nift, O2OBOTS
10
OTHER NOTABLE INVESTORS
Slack(7 Investments)
Astound, Wade & Wendy, Clara
1
Intel Capital(4 Investments)
Avaamo, Next IT, Dialogflow
2
Bpifrance(2 Investments)
Synapse Medicine, VeriCampus
3
Google(2 Investments)
AskPorter, Botsociety
4
DBS Bank(2 Investments)
Kasisto, Fractal Labs
5
TriplePoint Capital(2 Investments)
Cleo AI, Octane
6
BDC(2 Investments)
Finn, Zoom.ai
7
CrunchFund(2 Investments)
x.ai, Molly
8
Realogy(2 Investments)
OJO Labs, Eva
9
Nava Bharat(2 Investments)
NLPBots, Light Information Systems
10
DEBT INVESTORS
NewSpring Capital
Interactions
1
Seeder Fund
Faqbot
2

Chatbots > Investment Trends > Investors in Unicorn club
Investors in Unicorn Club (1/2)

Chatbots > Investment Trends > Investors in Unicorn club
Investors in Unicorn Club (2/2)

Chatbots > Investment Trends > Unicorn Investors in the Sector
Unicorn Investors in the Sector

Contents
Feed Summary
Investment Trend
Market Details
Exit Outlook
Investors
News
Appendix
35
BlueBox
Key Sub Sectors
Detailed Sector Taxonomy
Top Markets of Investment Activity
Top Markets of Early Stage Investors
Other Notable Markets
Market Deep Dive

Some more Sector Reports you might want to check out
Join 4000+ people taking sharper decisions with Tracxn
Virtual Reality
Aug 2019
Haptic Technology
Aug 2019
Natural User Interface
Jul 2019

Marketmap: Chatbots
37
Chatbots > Market Details > BlueBox

Key Sub Sectors
38
Key Sub Sectors in Chatbots
Market Top Companies
# Cos
Tracked
#
Funded
Total
Funding
Applications
Companies developing chatbots for various applications, such as customer support, virtual
assistance, etc.
Nuance Communications (1992,
Burlington, Acquired)
1118 328 $1.7B
Companies that provide chatbot development frameworks and services, and chatbot analytics
Gupshup (2006, Mumbai, $47M)
Artificial Solutions (2001, Stockholm,
Public)
434 80 $398M
Content Platform
Companies providing platforms for content related to chatbots
Mobifusion (2005, Sunnyvale, $4.2M)
Bot.am (2016, Galway)
2 1 $4.2M
Chatbot Stores
Platforms for hosting chatbots created by multiple developers for buying/downloading by
users
50bots (2016, Mountain View)
Bot on Bots (2016, Manhasset)
11 0 -
Chatbots > Market Details > Key Sub Sectors

Detailed Sector Taxonomy (1/4)
39
Chatbots > Market Details > Detailed Sector Taxonomy

40

41

42

Rank Market
Last 2 Years
$ Invested # Round Top Funded Company
1
(-)
Applications > Enterprise Functions > Customer Support & Engagement >
General
Companies developing general purpose customer support and/or engagement platforms for multiple
industries
(Companies covered 481 | Funded 140 | Total Funding $896M)
$392M
(+$171M)
58
(-12)
Wizeline
(2013, San Francisco, $62M)
2
(+3)
Applications > Finance
Companies developing chat-based personal finance and accounting assistants
$93M
(+$66.3M)
14
(-1)
Clinc
(2015, Ann Arbor, $60M)
3
(+2)
Development & Analytics Platforms > Development Platforms > DIY Platforms
Companies providing chatbot development platforms that allow users to assemble pre-built modules
through a GUI to develop a chatbot
$57.7M
(+$43.2M)
17
(-)
(2001, Stockholm, Public)
4
(+4)
Applications > Enterprise Functions > Enterprise Information
Companies offering chatbots that help human employees access institutional knowledge and
documentation through a chat interface
$75.4M
(+$43.9M)
14
(+5)
espressive
(2017, Santa Clara, $23M)
5
(-1)
Applications > Virtual Assistants > Office Assistants > General Assistants
Companies building office assistant bots that help employees manage tasks and that help enterprises
manage projects
(Companies covered 48 | Funded 14 | Total Funding $91.9M)
$47.6M
(+$14M)
10
(-2)
Pryon
(2017, Raleigh, $24.6M)
6
(+6)
Applications > Enterprise Functions > Customer Support & Engagement >
Finance
Companies developing customer support and/or engagement platforms for banks, insurers and other
financial service providers
$38.7M
(+$34.6M)
11
(+6)
Finn
(2016, Vancouver, $17M)
43
Note: The numbers in the bracket represent the change in a 2 year period.
Top Markets of Investment Activity (1/2)
Top Markets by Funding in Chatbots in last 2 years (August 2017 - July 2019)
Chatbots > Market Details > Top Markets of Investment Activity

Top Markets of Investment Activity (2/2)
Chatbots > Market Details > Top Markets of Investment Activity

Rank Market # Investments Key Investments
1
Applications > Enterprise Functions > Enterprise Information
Companies offering chatbots that help human employees access institutional knowledge and
documentation through a chat interface
(Companies created 40 | Funded 17 | Total Funding $107M )
3
2
Applications > Enterprise Functions > Customer Support & Engagement > General
Companies developing general purpose customer support and/or engagement platforms for multiple
industries
3
Avaamo (2014, Los Altos, $23.5M)
3
Applications > Finance
Companies developing chat-based personal finance and accounting assistants
1 Clinc (2015, Ann Arbor, $60M)
4
Development & Analytics Platforms > Development Platforms > IDEs and
Frameworks
Companies providing IDEs or frameworks, SDKs and APIs for chatbot development
1 Rasa (2016, Berlin, $15.4M)
5
Applications > Healthcare
Companies developing chatbots that provide simple diagnoses, improve mental health and help discover
local medical services
(Companies created 58 | Funded 19 | Total Funding $51.6M )
1 Woebot (2017, San Francisco, $8M)
6
Applications > Virtual Assistants > Personal Assistants > General Assistants
Companies developing chatbots that act as virtual companions, or provide answers to factual questions
1 Replika (2016, San Francisco, $11M)
Note: Investors considered - Sequoia Capital, Accel Partners, Andreessen Horowitz, NEA, Greylock Partners, General Catalyst Partners, Benchmark Capital, KPCB, Khosla Ventures, Redpoint Ventures, Founders Fund, SV Angel, Index Ventures, Bessemer
Venture Partners, Lightspeed Venture Partners, Venrock, Draper Fisher Jurvetson, Institutional Venture Partners, Intel Capital, Battery Ventures
45
Top Markets of Early Stage Investors
Top Markets where Early Stage Investors are investing in last 2 years (August 2017 - July 2019)
Chatbots > Market Details > Top Markets of Early Stage Investors

Rank Market
Last 2 Years
# of Comp Founded $ Invested # Round Top Funded Company
1
Development & Analytics Platforms > Development Services
Companies that provide chatbot development services using proprietary
development platforms
58 $4.4M
(+$4.4M)
6
(+6)
Talk-A-Bot
(2016, Budapest, $2.3M)
2
Applications > Enterprise Functions > Customer Support &
Engagement > Retail
Companies developing customer support and/or engagement platforms for the retail
sector
17 $0
(0)
0
(-)
Octane
(2016, San Francisco,
$1.5M)
46
Other Notable Markets
Other Notable Markets with high Entrepreneurial Activity in Chatbots in last 2 years (August 2017 - July 2019)
Chatbots > Market Details > Other Notable Markets

Incubators Techstars (#5), Startupbootcamp (#2)
Seed Seedcamp (#2), Bowery Capital (#2)
Series A/B Mohr Davidow Ventures (#2), Sierra Ventures (#2)
Series C+ SoftBank Capital (#1), Comcast Ventures (#1)
Presence Aug - 2019
Acq by Groupon
Eloquent Labs May - 2019
Acq by Square
Bonobo.ai May - 2019
Acq by Salesforce.com
AIRobotica Apr - 2019
Acq by mPhase Technologies
Astute Solutions Apr - 2019
Acq by Rubicon Technology Partners
Assist Mar - 2019
Acq by Conversocial
flexAnswer Dec - 2018
Acq by Sabio
$51M - Series C
$7M - Series A
$38M - Series C
$10M - Seed
$18M - Series A
$1.4M - Seed
BotMaker (2009, Buenos Aires, $1.4M)
Aug 2019
FICANEX Partners With Ada to Deliver AI-Powered
Customer Service to Financial Institutions Across Canada,
Business Wire
Aug 2019 Groupon Buys Presence AI, RTTNews
Aug 2019
Nuance Identifies Board of Directors for Cerence Inc., its
Automotive Spin-Off; Arun Sarin, Former CEO of Vodafone,
to be Appointed Chairman, AiThority
Aug 2019 Nuance Q3 results better than expected, ZDNet
Aug 2019
Interactions Earns Honors from Frost & Sullivan for
Delivering High-quality Customer Experience Using
Advanced AI, PR Newswire
Aug 2019 Nuance names auto spin-off, Seeking Alpha
Aug 2019
ServisBot’s virtual assistant automates customer service,
Silicon Republic
Jul 2019
India’s Haptik acqui-hires Los Angeles startup Convrg in
international expansion push, TechCrunch
Jul 2019 Haptik eyes US market for expansion, Indiatimes
Jul 2019
Interactions Brings its Conversational AI to Food Services;
Partners with Pizza Pizza, GlobeNewswire
Jul 2019
Nuance Automotive receives Bosch Global Supplier Award,
Automotive World
Jul 2019 Sistema Asia Fund invests in Uniphore, Sistema
Jul 2019
Indian AI startup Uniphore raising $38m Series C led by
March Capital, Deal Street Asia
Jun 2019
Nuance praised by Forrester and nears exit of mobile
subscription business, BiometricUpdate.com
News
27
14
38
140
481
M&A/IPO
Series C+
Series A+
Funded
Companies
Covered
Funding Funnel
Applications > Enterprise Functions > Customer Support & Engagement > General: Market Factsheet
47
Exits
Recent InvestmentsCompanies developing general
purpose customer support and/or
engagement platforms for
multiple industries
Nuance Communications
(1992, Burlington)
eGain
(1997, Sunnyvale)
Uniphore
(2008, Chennai, $105M)
Astute Solutions
(1995, Columbus)
noHold
(1999, Milpitas, $4M)
Top Companies
#1 Top Markets of Investment Activity
Chatbots > Market Details > Market: General
Companies Created 481 | Funded 140 | Total Funding $896M
0
20
40
$0k
$100M
$200M
$300M
2015 2016 2017 2018 2019
Predicted Funding YoY Funding
Rounds Predicted Rounds
YoY Funding and Rounds
Market: General

Applications > Enterprise Functions > Customer Support & Engagement > General: Top Companies
Market: General (1/5)
Analyst’s Pick
Interactions (2004, Franklin, $167M)
Automated Omnichannel Customer care
Soonicorn. Stage: Series D
Revolution, NewSpring Capital, Comcast Ventures
Soonicorn. Stage: Series C
Asia Capital and 62 Other Investors
business processes
Minicorn. Stage: Series B
Berkley, Rick Braddock, The Chatterjee Group and 4
Other Investors
Analyst’s Pick
language processing
March Capital Partners, Vertex Ventures, Pelion
Sony Innovation Fund, SPARX Group, FFG Venture
Business Partners and 19 Other Investors
Avaamo (2014, Los Altos, $23.5M)
Provider of conversational AI platform for
enterprises
Editor's Pick. Stage: Series A
Intel Capital, Ericsson, Mahindra Partners and 10
Other Investors
Analyst’s Pick
Live chat through messengers
Minicorn. Stage: Series A
Bessemer Venture Partners, Flint Capital, 500
Startups
Ada Support (2016, Toronto, $17.2M)
Develops a customer support chatbot solution for
enterprise clients
FirstMark, Burst Capital, Leaders Fund and 6 Other
Investors
Inbenta (2005, Foster City, $16.8M)
Provider of self service platform with chatbots and
NLP search
Minicorn. Stage: Series C
NTT Docomo Ventures, Level Equity, Amasia and 2
Other Investors
Next IT (2002, Spokane, $14.3M)
Virtual Assistants for Customer Service
Northwest Venture Associates, Intel Capital

Analyst’s Pick
Vee24 (2011, Cambridge, $14M)
Live Assiatance Communication platform
Ascent Venture Partners, Data Point Capital, PJC
Rulai (2016, Campbell, $13M)
Chatbots for customer engagement
Eight Roads Ventures, GSR Ventures, ZWC Ventures
Conversational marketing solutions provider
Minicorn. Stage: Seed
Paris Aeroport, AccorHotels, WHITE STAR CAPITAL
Voice based virtual customer service
msg.ai (2014, New York City, $6.9M)
Artificial Intelligence for conversational commerce
Advancit Capital, BoxGroup, Bowery Capital and 10
Other Investors
Analyst’s Pick
giosg (2011, Helsinki, $5.8M)
Digital solution to enhance online experience
Zenith Group, Business Finland, Vendep Capital,
VentureOut
Assist (2015, San Francisco, $5.5M)
Platform enabling automated chat for businesses
Upside Partnership, Fuel Capital, Structure Capital
Apprente (2017, Palo Alto, $4.8M)
Developer of AGI based automated customer
service solution
Editor's Pick. Stage: Seed
AME Cloud Ventures, Morado Ventures,
Pathbreaker Ventures and 3 Other Investors
Pi Ventures, BluePointe Capital, Speciale Invest, The
Fabric
Analyst’s Pick
noHold (1999, Milpitas, $4M)
Virtual Agents and Knowledge Management
Software
Celtic House Venture Partners, Myqube
re:infer (2015, London, $3.6M)
Platform to author and deploy conversational
interfaces.
Touchstone Innovations, Crane Venture Partners,
Seedcamp, Jason Kingdon
Kata.ai (2015, Jakarta, $3.5M)
AI-based B2B conversational platform
Trans-Pacific Technology Fund, MDI Ventures,
Convergence Ventures and 3 Other Investors
GetJenny (2015, Turku, $3.1M)
Conversational AI for customer service
Dubai Angel Investors, May Nasrallah, Exio Capital
Partners and 4 Other Investors

Analyst’s Pick
Agent.ai (2016, Mountain View, $2.7M)
AI powered customer service software
David Zhao, Ethan Davidoff, Dave Liu and 2 Other
Investors
Ultimate (2014, Tampere, $1.6M)
Provider of customer support and engagement
chatbot for non-English markets
HV Holtzbrinck Ventures, Maki.vc, Techstars
Eloquent Labs (2016, Palo Alto, $1.5M)
Develops an HITL (human in the loop) AI chatbot
for customer support
Khosla Ventures, XSeed Capital, Alchemist
Accelerator, Plug and Play Tech Center
Exceed (2016, Tel Aviv, $1.5M)
Chatbot platform for customer support and sales
Glilot Capital Partners
Analyst’s Pick
CogniCor (2011, Barcelona, $1M)
Software for automated complaint resolution
SixThirty, Lnzame, Wayra and 3 Other Investors
Mmuze (2014, Herzliya, $900k)
Conversational AI-based virtual shopping assistant
808 Ventures, 2B Angels, Plus Ventures and 2 Other
Investors
Aivo (2011, Miami, $300k)
Virtual Customer Service Agents
Percept AI (2015, San Francisco, $120k)
Provides virtual assistant for customer services
Y Combinator, Tsingyuan Ventures, Cherubic
Ventures
Airwoot (2012, Delhi, $115k)
Real-time customer support on social media
Kae Capital, Rajan Anandan, Samir Sood and 2
Other Investors
Analyst’s Pick
Morph.ai (2016, Gurgaon)
Conversational bots for lead nurturing
Minicorn. Stage: Unfunded
Rep.ai (2016, San Francisco)
Platform providing text-based automation services
for e-commerce
Minicorn. Stage: Funded
First Round Capital, SV Angel, Accel, Forerunner
Ventures
Talania (2016, Christchurch)
Chat based intelligent assistant solutions
Minicorn. Stage: Unfunded
Activechat (2017, Wilmington)
Chatbot to automate customer chats
Editor's Pick. Stage: Unfunded
AiChat (2015, Singapore)
Developer of AI powered chatbot platform for
marketing and sales teams
Ambit (2018, Auckland)
AI based conversational platform for enterprises

Analyst’s Pick
Artificial Nerds (2017, Mexico)
Developer of AI based chatbot for automating
customer support processes
Astute Solutions (1995, Columbus)
Customer service solutions
Audax Private Equity, Rubicon Technology Partners
Awhy (2019, Bologna)
AI powered conversational platform for
applications in customer support and service
Bot360 (2017, Mumbai)
Platform for enterprises to design and develops
chatbots
ChatCreate (2017, Harju)
Virtual assistant for providing customer care and
support
Trind VC, Frontier Nordic
Analyst’s Pick
Chatimity (2011, Bangalore)
Social Chat Rooms App on Mobile
Editor's Pick. Stage: Acqui-Hired
Code-free chatbots platform (2018, Saint
Petersburg)
AI platform to develop chatbots without technical
know-how
Converse (2015, San Francisco)
Platform enabling conversation based, natural
language interface chatbots
LocalGlobe
Convrg (2016, Los Angeles)
Omnichannel platform for enterprise to provide
customer support and service
Editor's Pick. Stage: Acqui-Hired
XRC Labs
Do You Dream Up (2009, Paris)
Platform to create, manage and monitor chatbots
Editor's Pick. Stage: Funded
Analyst’s Pick
E-bot7 (2016, Munich)
Automated customer service through Artificial
Intelligence
Main Incubator, Wayra Deutschland, Techfounders,
42 Capital
Cloud-based customer engagement software
solutions
Oak Hill, Sachs Capital
Flamingo (2013, Sydney)
Virtual Customer Assistants for insurance &
financial services
Breakthrough Lab
Happy (2018)
AI-assistant to manage customer support

Analyst’s Pick
HelloAlex (2017, Bradenton)
Developer of conversational AI platform for real
estate sector
HeyMojo (2016, Gurgaon)
Hotel management chatbot platform
Anand Chandrasekaran, GSF, Powerhouse Ventures
iDelivr (2015, Mumbai)
Mobile SDK for chat integration in mobile apps
InSync.Ai (2015, San Jose)
Platform for enterprises to design and build
chatbots
Nuance Communications (1992, Burlington)
Provider of AI conversational platform for
enterprise
Canvas Ventures, Motorola Mobility, Intel and 10
Other Investors
Analyst’s Pick
Package (2016, Tel Aviv)
AI powered software solution for delivery
management and support
toDay Ventures, Nielsen Innovate Fund
Qlue (2015, San Francisco)
Integrated omnichannel customer support
conversations platform
Wing Venture Capital
Snappy Labs (2018)
Developer of AI powered chatbot for enterprises to
provide support and services
Tolk.ai (2018, Paris)
Provider of AI based conversational platform for
customer support and engagement
Triniti (2016, Singapore)
Saas platform powered by AI for building
conversations
Analyst’s Pick
Voicemonk (2015, Fremont)
Provides AI and NLP based conversational
intelligence marketing solutions
Zwiz (2017, Bangkok)
Developer of AI based chatbot for enterprises to
provide customer support and engagement

Note: Overall Rating is a combination of Funding and Team rating, along with Execution, Size and Growth metrics
53
Applications > Enterprise Functions > Customer Support & Engagement > General: Leaderboard
Better than Market Average
Market: General
Overall
Rating
Company
Name
Year Location Stage
Funding
($M)
Funding
Rounds
Team
Rating
Execution Quality Size Metrics 6M Growth Metrics
App
Rating
App UI
Web
UI
Social
Followers
Mobile
Downloads
Mobile
Reviews
News
Mentions
Mobile
Reviews
Social
Followers
Δ % Δ %
5.0
Nuance
Communicati
ons
1992 Burlington Acquired - 6 5 3 - 3 5k 3.1M 5.8k 220 2k 53% 281 6%
4.7 Ada Support 2016 Toronto Series A $17.2M 4 - - - - 629 - - 11 - - 169 37%
4.7 WorkFusion 2010
New York
City
Series E $121M 6 - - - - 3.2k - - 30 - - 338 12%
4.7 Interactions 2004 Franklin Series D $167M 11 - - - - 2.1k - - 14 - - 103 5%
4.5 Pypestream 2015
New York
City
Series B $39.5M 7 - - - - 1.5k - - 9 - - 927 166%
4.4 ManyChat 2015 Auckland Series A $18.1M 2 - - - - 1.8k - - 5 - - 328 23%
4.3 Racetrack 2015 Bangalore Seed $5.6M 3 4 - - - 142 - - 5 - - 13 10%
4.3 Uniphore 2008 Chennai Series C $105M 7 - - - - 897 - - 24 - - 143 19%
4.3 Astound 2016 Menlo Park Series B $27M 2 - - - 4 556 - - 5 - - 73 15%
4.0 Assist 2015
San
Francisco
Acquired $5.5M 2 3 - - - 1.6k - - 5 - - 25 2%
3.9 re:infer 2015 London Series A $3.6M 2 5 - - - 417 - - 2 - - 26 7%
3.9 Wizeline 2013
San
Francisco
Series B $62M 4 - - - - 4.1k - - 9 - - - -
3.8 Next IT 2002 Spokane Acquired $14.3M 3 - - - - 908 - - 7 - - 6 1%
3.8 Avaamo 2014 Los Altos Series A $23.5M 4 - 4 3 3 4k 300k 1.2k 6 - - -33 -1%

Incubators Techstars (#2), 500 Startups (#1)
Seed DBS Bank (#1), Right Side Capital Management (#1)
Series A/B DFJ (#1), Commerce Ventures (#1)
Series C+
Penny Mar - 2018
Acq by Credit Karma
Ernest Oct - 2017
Acq by MoneyFarm
$2M - Seed
Clerkie (2016, Palo Alto, $2M)
$52M - Series B
$4.5M - Series A
Series A
Fractal Labs (2014, London, $1.2M)
$10M - Series A
Seed
Angel
$120k - Seed
Optio (2016, Tbilisi, $165k)
$17.9M - Series B
$250k - Seed
Qanta (2016, Tel Aviv, $250k)
$1M - Seed
Talkbank (2016, Moscow, $1M)
Aug 2019
AIME Uplevels Client-for-Life Engagement Through
Partnership with Homebot, Business Wire
Jul 2019
Manulife Another Canadian Bank Using Kasisto’s Ai Tech,
BetaKit
Jun 2019
Manulife All-In Banking Package powered by Kasisto goes
live, Verdict
Jun 2019
Olive, Clinc Partner to Add Conversational AI to Digital
Healthcare Employee for Hospitals, HIT Consultant
Jun 2019
Cleo, the London-based fintech, has quietly taken debt
financing from US-based TriplePoint Capital, TechCrunch
Jun 2019
Homebot Aims to Bolster Prequal-to-App Pull Through with
Buyer Enhancements to Its Customer Engagement Platform,
PR Newswire
Apr 2019
Fractal Labs wins Deloitte’s first fintech portfolio
investment, Banking Technology
Mar 2019
Financial Services Industry Veteran Stephen Epstein Joins
Kasisto as Chief Marketing Officer, Citybizlist
Mar 2019
Conversational AI by Kasisto’s KAI Banking Powers Standard
Chartered’s Virtual Assistant, AiThority
Jan 2019 Ford taps Clinc for conversational AI in autos, VentureBeat
Nov 2018 Homebot wins $25,000 at Realogy tech summit, Inman
Aug 2018
Global Aquamarine Earrings Market Outlook 2018-2025:
TJC, TIFFANY, Ernest, Jones, Tone, TruthWeek
Jul 2018
AI Fintech Chatbox Plum Nears Seedrs Goal: Aiming to Make
Saving Easier, Crowdfund Insider
Jun 2018
Six-figure crowdfund to drive European growth at fintech
firm Plum, Bdaily
News
2
1
7
15
40
M&A/IPO
Series C+
Series A+
Funded
Companies
Covered
Funding Funnel
Applications > Finance: Market Factsheet
54
Exits
Recent InvestmentsCompanies developing chat-based
personal finance and accounting
assistants
Kasisto
(2013, Menlo Park, $29.3M)
Clinc
(2015, Ann Arbor, $60M)
Plum
(2016, London, $6.9M)
Cleo AI
(2015, London, $15M)
Homebot
(2015, Denver, $4M)
Top Companies
Chatbots > Market Details > Market: Finance
0
5
10
15
$0k
$50M
$100M
2015 2016 2017 2018 2019
Market: Finance

Applications > Finance: Top Companies
Market: Finance
Analyst’s Pick
Soonicorn. Stage: Series B
Conversational AI solutions for mobile applications
Oak HC/FT, Propel Venture Partners, Two Sigma
Ventures and 13 Other Investors
TriplePoint Capital, Balderton Capital, LocalGlobe
Venture Friends, EBRD, 500 Istanbul and 4 Other
Investors
Analyst’s Pick
Homebot (2015, Denver, $4M)
Chatbot based home investment planner.
500 Startups, Moderne Ventures
Clerkie (2016, Palo Alto, $2M)
Personal finance budgeting and payment platform.
Flourish
Penny (2015, San Francisco, $1.3M)
Chat based personal finance management and
analysis
Y Combinator, Social Capital
AI-powered financial assistant
Deloitte, DBS Bank, Lifeline Ventures and 2 Other
Investors

56
Applications > Finance: Leaderboard
Market: Finance
Overall
Rating
Company
Name
Year Location Stage
Funding
($M)
Funding
Rounds
Team
Rating
App
Rating
App UI
Web
UI
Social
Followers
Mobile
Downloads
Mobile
Reviews
News
Mentions
Mobile
Reviews
Social
Followers
Δ % Δ %
5.0 Plum 2016 London Series A $6.9M 4 - - - - 2.3k - - 10 - - 395 21%
4.7 Kasisto 2013 Menlo Park Series B $29.3M 5 - - - - 2.1k - - 24 - - 2 -
4.7 Cleo AI 2015 London Series A $15M 5 2 - - - 10.1k - - 7 - - 821 9%
4.6 Homebot 2015 Denver Series A $4M 2 - - - - 210 - - 7 - - 19 10%
4.2 Trim 2015
San
Francisco
Seed $2.2M 1 - - - - 9.4k - - 4 - - 1.4k 17%
4.1 Clinc 2015 Ann Arbor Series B $60M 4 - - - - - - - 13 - - - -
4.1 Fractal Labs 2014 London Series A $1.2M 3 - - - 4 437 - - 1 - - 53 14%
3.4 Optio 2016 Tbilisi Seed $165k 3 - - - 4 107 - - - - - 56 110%
2.9 Talkbank 2016 Moscow Seed $1M 1 - - - 3 105 - - 2 - - 2 2%
2.8 Clerkie 2016 Palo Alto Seed $2M 1 - 5 - - - 300 1 1 - - - -
2.7 Penny 2015
San
Francisco
Acquired $1.3M 2 - - - - 231 - - 3 - - -9 -4%
2.0 Change Labs 2015 Hadera Seed $800k 1 - - - - 325 - - - - - -10 -3%
2.0 FinCheck 2016 Tel Aviv Seed - 1 - - - 4 9 - - - - - - -
2.0 Ernest 2015 London Acquired - - - - - - - - - 2 - - - -
2.0 Starbutter AI 2017 Berkeley Funded - - - - - 3 49 - - - - - 7 17%

Incubators Entrepreneur First (#1), Startupbootcamp (#1)
Seed Right Side Capital Management (#1), Slack (#1)
Series A/B Comcast Ventures (#1), Sierra Ventures (#1)
Series C+
Artificial Solutions Mar - 2019
IPO'd on STO
Conversable Oct - 2018
Acq by LivePerson
Chattypeople Jun - 2018
Acq by MobileMonkey
Motion Sep - 2017
Acq by HubSpot
Yalo Jun - 2014
Acq by Facebook
Seed
WideBot (2016, Cairo, $100k)
$8M - Series A
Yalo (2015, Mexico City, $10M)
$12.1M - Series A
Seed
FrontM (2016, London)
Series A
Seed
hachidori (2016, Chiyoda-ku)
$15.8M - Series D
Artificial Solutions (2001,
Stockholm, $34.5M)
$3.7M - Seed
reply.ai (2015, New York City, $5.1M)
Aug 2019
Quarterly Report April to June 2019: Artificial Solutions
International, PR Newswire
Aug 2019
Kore.ai Names Former Citi CAO Don Callahan to its Board,
Business Wire
Jul 2019
Yalochat appoints Nitin Sunder Mirchandani as CEO for India
and South East Asia, Indiatimes
Jul 2019
GNS VoIP service cuts communication costs by 40 per cent,
Digital Ship
Jul 2019 Andhra Bank Launches AI Virtual Assistant, Express Computer
Jul 2019 AtBot Brings No-Code Skill Development to Alexa, PRWeb
Jun 2019
Egypt’s WideBot raises six-figure Pre-Series A for its Arabic
chatbot building platform, MENAbytes
Jun 2019
Sinitic enters Indian Market in partnership with T9L to
disrupt the promising enterprise support market, CyberMedia
India Online
Apr 2019
Global Premium Tea Company Goes Live With Smoothflow
for Omnichannel Service Delivery, NewMediaWire
Feb 2019 Jenson backs comms company FrontM, Angel News
Feb 2019
Automat and AdLingo Bring Conversational AI to Display
Advertising, AiThority
Feb 2019
Telax selects Passage AI as Dev Partner for AI-enhanced
Features, GlobeNewswire
Jan 2019 Labiba forms Bahrain JV for AI solutions, Trade Arabia
Dec 2018 Kore agrees to buy Aspider-NGI, Telecompaper
Dec 2018
Study finds 75% of Americans would use chatbots for online
travel assistance, Financial News
News
5
4
8
39
186
M&A/IPO
Series C+
Series A+
Funded
Companies
Covered
Funding Funnel
Development & Analytics Platforms > Development Platforms > DIY Platforms: Market Factsheet
57
Exits
Recent InvestmentsCompanies providing chatbot
development platforms that allow
users to assemble pre-built
modules through a GUI to develop
a chatbot
(2001, Stockholm, $34.5M)
Kore
(2013, Orlando, $45M)
Conversable
(2014, Austin, $3M)
Automat
(2015, Montreal, $11M)
PolyAI
(2017, London, $14.5M)
Top Companies
Chatbots > Market Details > Market: DIY Platforms
0
5
10
$0k
$20M
$40M
2015 2016 2017 2018 2019
Market: DIY Platforms

Development & Analytics Platforms > Development Platforms > DIY Platforms: Top Companies
Analyst’s Pick
Offers a chatbot development platform, and
chatbots for enterprises
Naya Ventures
Artificial Solutions (2001, Stockholm, $34.5M)
Developer of NLP based coversational platform for
enterprises
Scope Capital Advisory, Western Technology
Investment
Natural language processing based platform for
conversational AI
Point72 Ventures, Sands Capital Ventures, Amadeus
Capital and 3 Other Investors
Automat (2015, Montreal, $11M)
Platform to build AI-powered bots
You & Mr Jones, Comcast Ventures, Omidyar
Technology Ventures and 6 Other Investors
Analyst’s Pick
reply.ai (2015, New York City, $5.1M)
Chat Bot building platform
R/GA Connected Commerce Accelerator,
Transcosmos, Seedcamp and 3 Other Investors
Conversable (2014, Austin, $3M)
Automating customer support through messaging
and social media for conversational commerce bots
Mark Ventures
WideBot (2016, Cairo, $100k)
Developer of Arabic-focused bot building platform
for enterprises
Bot My Work (2016, Lucknow)
Project and team management software
BotDistrikt (2017, Singapore)
AI powered platform for enterprises to build chat
and voice bots
Analyst’s Pick
Chatme.ai (2017, Novosibirsk)
AI powered conversational platform that features
domain-specific assistants
ChatSuite (2015, London)
AI based engagement on Instant messengers
ConvoLab (2016, Bangkok)
Provides a chatbot development and deployment
platform
Editor's Pick. Stage: Funded
Digital Ventures
Teneo (2017, Stockholm)
Provider of AI based conversational platform to
enterprises

59
Development & Analytics Platforms > Development Platforms > DIY Platforms: Leaderboard
Overall
Rating
Company
Name
Year Location Stage
Funding
($M)
Funding
Rounds
Team
Rating
App
Rating
App UI
Web
UI
Social
Followers
Mobile
Downloads
Mobile
Reviews
News
Mentions
Mobile
Reviews
Social
Followers
Δ % Δ %
5.0
Artificial
Solutions
2001 Stockholm Public $34.5M 4 4 - - - 2.7k - - 14 - - 95 4%
4.7 Kore 2013 Orlando Series A $45M 1 4 5 - 3 4.5k 9k 128 11 3 2% 163 4%
4.5 Passage AI 2016
Mountain
View
Series A $10.3M 2 - - - 4 212 - - 6 - - 34 19%
4.0 Automat 2015 Montreal Series A $11M 3 - - - - 575 - - 7 - - 24 4%
3.8 Conversable 2014 Austin Acquired $3M 1 - - - - 671 - - 10 - - - -
3.8 ChatFuel 2015
San
Francisco
Seed $120k 4 - - - - 5.6k - - 7 - - 203 4%
3.8 Yalo 2015 Mexico City Acquired $10M 2 - - - - - - - 4 - - - -
3.7 PolyAI 2017 London Series A $14.5M 2 4 - - - 280 - - 2 - - - -
3.6 Botsociety 2016 Milan Seed - 1 - - - - 1.1k - - 2 - - 863 449%
3.4
WhatsBroad
cast
2015 Munich Series A $6M 1 - - 4 4 5 - - 1 - - 1 25%
3.2
Blue
Messaging
2010
New York
City
Funded - 2 - 3 - - 363 30k 209 - 25 14% 1 -
2.9 Talkamatic 2009 Gothenburg Seed $3M 1 - - - - 23 - - - - - 9 64%
2.8 reply.ai 2015
New York
City
Seed $5.1M 3 - - - - 1.3k - - - - - - -
2.8 BOTique 2016 Tel Aviv Seed $500k 1 - - - - 210 - - 2 - - - -

Chatbots > Market Details > Market: Enterprise Information
Market: Enterprise Information

Chatbots > Market Details > Market: General Assistants
Companies Created 48 | Funded 14 | Total Funding $91.9M
Market: General Assistants

Market: Finance

Chatbots > Market Details > Market: Career & Recruitment
Market: Career & Recruitment

Chatbots > Market Details > Market: Healthcare
Market: Healthcare

Market: Healthcare

Chatbots > Market Details > Market: Meeting Schedulers
Market: Meeting Schedulers

Chatbots > Market Details > Market: IDEs and Frameworks
Market: IDEs and Frameworks

Market: IDEs and Frameworks (1/2)

Market: IDEs and Frameworks (2/2)

Market: IDEs and Frameworks

#6 Top Markets of Early Stage Investors

#1 Other Notable Markets
Chatbots > Market Details > Market: Development Services
Market: Development Services

Chatbots > Market Details > Market: Retail
Market: Retail

Market: Retail

Public Companies
Contents
Feed Summary
Investment Trend
Market Details
Exit Outlook
Investors
News
Appendix
91
Notable Acquisitions
Top Acquirers
Acqui-hires

Public companies
93
List of Public Companies in Chatbots
IPO Date Company
IPO
Mcap
Exchange
Ticker
Mar 2019
Artificial Solutions (2001, Stockholm)
Developer of NLP based coversational platform for enterprises
STO:ASAI
Sep 1999
Cloud-based customer engagement software solutions
$334M NASDAQ:EGAN
Stanusch Technologies (2007, Ruda Slaska)
Virtual Agents and Contact Centre Solutions
WSE:ITL
Chatbots > Exit Outlook > Public Companies

Notable Acquisitions
94
Notable Acquisitions in Chatbots
Chatbots > Exit Outlook > Notable Acquisitions
Acq. Date Company Acquirer Deal Size
Mar 2019
Haptik (2013, Mumbai)
AI-enabled mobile app offering web associated support
services to users
Reliance Jio Infocomm $101M
Oct 2018
OJO Labs (2015, Austin)
industry
WolfNet
May 2017
MindMeld (2011, San Francisco)
Platform to develop intelligent conversational interfaces
Cisco $125M
Oct 2016
Viv Labs (2012, San Jose)
Creating advanced conversational interfaces and assistants
Samsung $215M
Apr 2010
Siri (2007, San Jose)
Personal assistant application service
Apple $200M

Most Active Acquirers
95
Chatbots > Exit Outlook > Most Active Acquirers

Acqui-hires
96
List of Acqui-hires in Chatbots
Excludes all details for Chinese companies
Date Target
Jul-19 Convrg Acq by Haptik
Jun-19 Recommender Labs Acq by KPMG
Dec-18 Int.ai Acq by WalmartLabs
Oct-18 Onward Acq by Google
Oct-17 Init.ai Acq by Apple
Sep-17 Evature Acq by Booking.com
Jul-17 Ozlo Acq by Facebook
Jul-17 Joe Hukum Acq by Freshworks
Oct-16 Chatimity Acq by Freshworks
Chatbots > Exit Outlook > Acqui-hires
View all 9 Acqui-hired companies on Tracxn Platform

Contents
Feed Summary
Investment Trend
Market Details
Exit Outlook
Investors
News
Appendix
97
Details on VC & PE Investors
Seed Stage
Early Stage
Late Stage
Details on Top Ecosystem Players

Chatbots > Investors > Index of Most Active VC & PE Investors
Index of Top Investors (VC, PE) by Stage in Chatbots; Last 5 years (Aug 2014 - Jul 2019)
Index of Most Active VC & PE Investors
SEED STAGE
Right Side Capital Management (7 Investments)
Betaworks Ventures (5 Investments)
Seedcamp (4 Investments)
SV Angel (3 Investments)
Betaworks (3 Investments)
500 Startups Canada (3 Investments)
Pi Ventures (3 Investments)
Bessemer Venture Partners (2 Investments)
Partech (2 Investments)
Eniac Ventures (2 Investments)
Relay Ventures (2 Investments)
Lerer Hippeau Ventures (2 Investments)
Rembrandt Venture Partners (2 Investments)
EARLY STAGE
Sierra Ventures (3 Investments)
Greylock Partners (2 Investments)
Sequoia Capital (2 Investments)
FirstMark (2 Investments)
Vertex Ventures (2 Investments)
Chiratae Ventures (2 Investments)
Felicis Ventures (2 Investments)
Webb Investment Network (2 Investments)
IDG ventures (2 Investments)
Fenox Venture Capital (2 Investments)
USAA - Corporate Development (2
Investments)
Pritzker Group (2 Investments)
Kalaari Capital (2 Investments)
LATE STAGE
Comcast Ventures
NGP Capital
March Capital Partners
Revolution
Georgian Partners
Audax Private Equity
Main Capital Partners
Sistema Asia Capital
AIC
National Grid Partners
Iron Pillar Fund
Hawk Equity
CXO Fund

Betaworks Ventures
100
Portfolio in Chatbots | Exits | Funds Link | Website | LinkedIn | Twitter
Chatbots > Investors > Betaworks Ventures
People
Investments
[Soonicorn] Giphy (2012, New York City, $152M, Series D)
GIF search engine; GIF creation and sharing app
[Soonicorn] Medium (2012, San Francisco, $132M, Series C)
Web blog-publishing platform
[Soonicorn] Against Gravity (2016, Seattle, $29M, Series B)
VR-based social gaming platform developer
[Soonicorn] Kickstarter (2009, Brooklyn, $10M, Series B)
Rewards-based crowdfunding platform
[Minicorn] Everlane (2010, San Francisco, $18M, Series A)
Internet-first brand of multi-category fashion products
[Minicorn] Unsplash (2013, Montreal, $15.8M, Series A)
Online platform for royalty-free stock photos
[Minicorn] Streem (2017, Portland, $10.5M, Series A)
AR based visualization tool for home improvement professionals and
businesses
[Minicorn] Dots (2013, New York City, $10M, Series A)
Mobile game development company focusing on casual games
[Minicorn] Guestfriend (2017, New York City, $5.3M, Seed)
Personalized chatbot for restaurants
[Editor's Pick] Camera IQ (2016, Santa Monica, Seed)
AR platform for camera marketing
[Editor's Pick] Heleo (2015, New York City, Seed)
Heleo is a digital media webpage with content from famous writers
Other Notable Portfolio
Top Exits
Recent News on Fund & Portfolio
John Borthwick
Founder & CEO
Geographical Spread Stage of Entry
May 2018
DIRTY LEMON Acquires Poncho - Solidifies Status as
Global Leader in Conversational Commerce, Business Wire
Feb 2018
Hashtag creator launches Molly to make a personal bot
from your social media footprint, VentureBeat
Feb 2018
Molly wants to use your online presence to create an
automated knowledge base, theusafeed.com
Aug 2017
Poncho weather service picks up $2.4 million from
Lightspeed Venture Partners - Tech News Universe, Tech
News Universe
Mar 2017
Startup Dexter Releases Do-It-Yourself Chatbot Creator,
eWEEK
Feb 2017
Statsbot helps businesses pull their data into Slack,
TechCrunch
Jan 2017
Slack makes another 11 new investments in its Slack
fund, TechCrunch
Sep 2016
Banks urged to wait 2 or 3 years before offering bots to
customers, VentureBeat
Aug 2016
Betaworks-backed Dexter raises $2.3 million to build you
a chatbot, VentureBeat
Aug 2016 The first 5 A.I. ’employees’ you will hire, VentureBeat
Poncho
(2013, New York City, $4.4M)
Statsbot
Acq by Google - Jun 2016
Howdy
(2015, Austin, $1.5M)
Acq by Microsoft - Nov 2018
1 1
2
2
1
2014 2015 2016 2017 2018 2019
Follow On New Investments
-
-
-
-
5
Undisclosed
Series C+
Series B
Series A
Seed5
-
-
-
-
US

Seedcamp
101
Chatbots > Investors > Seedcamp
People
Investments
[Minicorn] Gynt (2016, San Francisco, $8.9M, Series A)
[Editor's Pick] reply.ai (2015, New York City, $5.1M, Seed)
Chat Bot building platform
[Editor's Pick] re:infer (2015, London, $3.6M, Series A)
Platform to author and deploy conversational interfaces.
[Editor's Pick] Fractal Labs (2014, London, $1.2M, Series A)
AI-powered financial assistant
Chatbots Notable Portfolio
[Unicorn] UiPath (2005, Bucharest, $1B, Series D)
Robotic process automation software
[Unicorn] TransferWise (2010, London, $397M, Series E)
International money transmitter based on currency swaps
[Unicorn] Revolut (2015, London, $361M, Series C)
Internet-first bank
[Soonicorn] wefox Group (2015, Vienna, $158M, Series B)
Sales & marketing solutions for insurers
[Soonicorn] wefox (2014, Berlin, $158M, Series B)
Insurance policy management platform
[Soonicorn] Pleo (2015, Copenhagen, $79M, Series B)
Corporate expense card and automated updation.
[Soonicorn] Monese (2013, London, $79M, Series B)
Mobile-only neo bank for both individuals and businesses
[Soonicorn] Curve (2015, London, $67M, Series B)
Smart card for aggregating multiple cards
Top Exits
Reshma Sohoni
Co-Founder &
Managing Partner
Jun 2019
Talkpush Launches the first Video Interviewing solution
on WhatsApp, PRWeb
Jun 2019
re:infer Has Been Recognized as the ‘Best Artificial
Intelligence Startup’ by the AIconics, AiThority
May 2019
McDonald’s Philippines Inks Partnership With Talkpush
To Deliver a More Seamless Candidate Experience, PRWeb
Apr 2019
Fractal Labs wins Deloitte’s first fintech portfolio
investment, Banking Technology
Apr 2019
GYANT Selected to the Inaugural Mayo Clinic and Arizona
State University MedTech Accelerator, CMOCRO
Jan 2019
Talkpush Puts Recruiters in Charge of Chatbots with New
CRM and Mobile App, AiThority
Nov 2018
Wluper, a London-based startup building a better
conversational AI, picks up $1.3M seed, TechCrunch
Oct 2018
This startup leverages AI and providers to focus on
primary care, MedCity News
Feb 2018
AI startup Re:infer gets $3.5m to develop cognitive
automation tech, UKTN
Jun 2017
InMotion Ventures backs four mobility and transportation
startups, PE Hub
None
11
2
1
2014 2015 2016 2017 2018 2019
3
-
-
-
4
Undisclosed
Series C+
Series B
Series A
Seed4
2
1
-
-
Europe
US
China

General Catalyst Partners
102
Chatbots > Investors > General Catalyst Partners
People
Investments
[Editor's Pick] espressive (2017, Santa Clara, $23M, Series A)
AI based chatbot for providing virtual assistance to employees
[Editor's Pick] Octane (2016, San Francisco, $1.5M, Seed)
Platform to create & manage e-commerce chatbots
Chatbots Notable Portfolio
[Unicorn] Airbnb (2008, San Francisco, $3.8B, Series F)
Marketplace for vacation rental accommodations
[Unicorn] Deliveroo (2013, London, $1.5B, Series G)
Online platform to order food for delivery from partnered restaurants
[Unicorn] Oscar (2012, New York City, $1.3B, Series D)
Internet-first health insurance provider
[Unicorn] Stripe (2010, San Francisco, $861M, Series E)
API-linked payment gateway for transaction processing
[Unicorn] Lemonade (2015, New York City, $657M, Series D)
Online home and renters insurance provider
[Unicorn] Zenefits (2013, San Francisco, $584M, Series C)
SaaS HR Platform for SMBs
[Unicorn] Gusto (2011, San Francisco, $516M, Series D)
Cloud-based HRMS and payroll management solution
[Unicorn] Honest (2011, Santa Monica, $496M, Series F)
Internet-first brand of multi-category products
[Unicorn] Monzo (2015, London, $422M, Series F)
Internet-first retail bank
[Unicorn] Illumio (2013, Sunnyvale, $332M, Series E)
Adaptive security platform based data center security for workloads
[Unicorn] Warby Parker (2010, New York City, $290M, Series E)
Internet-first brand of eyewear
Top Exits
Bill Fitzgerald
Co-Founder &
Managing Director
David Fialkow
Co-Founder
David Orfao
Co-Founder
Joel Cutler
Co-Founder
Jul 2019
SAIC Partners With Espressive to Bring Next Generation
IT User Experience to Customers, Business Wire
Jul 2019
Espressive Barista Is the First AI-Based Employee Self-
Service Solution to Automate Processes While
Maintaining Compliance, AiThority
May 2019
Espressive Named a 2019 "Cool Vendor" by Gartner, PR
Newswire
Apr 2019 Octane AI To Send Robot Mascot Octie Into Space, PRWeb
Feb 2019
Espressive Reveals AI for Enterprise at the Brink of
Disrupting ITSM Industry, AiThority
Jan 2019
Lenovo’s LanSchool Air Joins Edwin - a Digital Learning
Ecosystem, Business Wire
Sep 2018
Espressive Automates HR Service Delivery While
Redefining How Employees Get Help, PR Newswire
Jul 2018
Espressive Raises $23M To Bring Exceptional Employee
Experiences to Enterprise Service Management, PR
Newswire
Jul 2018
Box acquires Butter.ai to make search smarter,
TechCrunch
Semantic Machines
Acq by Microsoft - May 2018
Butter
(2016, San Francisco, $3M)
Acq by Box - Jul 2018
2 2 2
2014 2015 2016 2017 2018 2019
-
-
1
2
3
Undisclosed
Series C+
Series B
Series A
Seed6
-
-
-
-
US

SV Angel
103
Chatbots > Investors > SV Angel

Betaworks
104
Chatbots > Investors > Betaworks

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