www.charisma.ro www.totalsoft.ro After the construction field in Romania recorded the biggest dynamic growth In European Union a few years ago, it is now dealing with a high level of difficulty in forecasting consumers' behavior changes because of the local and international economic situation. The impact upon costs, proper planning of budgets, contracts in progress can be felt in the need for a new way of addressing the business partners, customers or suppliers. Coordinating all the activities requires a complex information system, also enabling the integration with advanced project management solutions - an essential element in the construction field, where a developer plans and manages hundreds of projects in the same time.

1. Construction Management
Simple | Intuitive | Flexible | Complete

2. Main value
Organizes, simplifies and automates complex
processes and workflows;
Cross departmental automation and
organizational processes that cover multiple
departments;
Dramatically decrease operational costs and
improves employees' effiency;
Increases the company's agility and
competitiveness;
360 view over the performance indicators;
Increases customer loyality;
Collaborative working environment, focused on
satisfying business partners’ needs;
Updates and develops customers' business needs.
Management value
Provides key reports and analysis for executives to
run business;
Reports with the ability to go from high level to
low level detail;
Comprehensive insight from all departments and
systems;
Provides executive dashboards, on-spot quick
facts and real-time notifications.
Employee’s value
Clean and friendly user interface;
Commonly performed tasks can be automated;
Can provide data from other applications and
sources;
Can access various reports from the same
interface;
Provides technical support directly from the
application interface;
Provides development methods and tools for
business flows and entities directly from the
application.
Market value
In 2012, Charisma ERP was designated as one of
the 5 strongest European B2B solutions in the
"Enterprise Vertical Market Solution" segment.

3. Charisma
Construction Management
Modules
The Central Eastern European construction
industry has recorded over the last several years n Relationship Management
Customer
the highest dynamic growth in the European n Risk Assessment
Financial
Union, yet it is currently dealing with difficulty in n
Sales
forecasting consumer behavior, because of the n & Promotion
Marketing
local and international economic situation. The n Self Service
Partner
impact upon costs, proper planning of budgets n Request Approval
eExpense
and contracts in progress can be felt in the need n
eProcurement
for a new way of addressing business partners, n Contract Management
Supplier
customers or suppliers. Coordinating all the n
Purchases
activities requires a complex information system n Management
Project
that can also enable the integration with advanced n Management
Portfolio
project management solutions - an essential n
Workflow
element in the construction field, where a n Management
Document
developer plans and manages hundreds of n management
Inventory
projects at the same time. n
Stock Replenishment
n
Warehouse Management
Charisma Construction Management has made its n
Assets Management
mark quickly in the construction field, since the n
Fleet Management
Enterprise Resource Management solution is the n
Maintenance & Service
only integrated information system that natively n Risk Analysis
Project
includes an essential element for Engineering & n Controlling
Project
Construction sector - Primavera Project n Management
Budget
Management. This is the reason why 5 of the top 7 n
CashFlow
multinational construction companies in Romania n
Accounting
use Charisma Construction Management to n
Treasury
manage their entire activity. In addition to the ERP n (BI)
Analyzer
solution, Charisma suite offers a complete set of n
Alerter
powerful, robust software applications, which n
Intranet
were tested and acknowledged by the greatest n
Insurance
developers and engineers. n
Refinancing
n
Collection
n
Legal
n
HR & Payroll
n
HCM Portal
n
Time-Sheet

4. Main
benefits
End-to-end Solution for Engineering & Construction Sector
Charisma Construction Management provides an integrated, modular and
scalable solution, which supports the construction industry across multiply
phases, from business development, project and contract management,
replenishment and maintenance of materials and construction, up to lease
or services management, accounting and payroll.
Charisma Construction Management, through Primavera expertise, helps
companies make better portfolio management decisions, evaluate risks and
benefits associated with projects, and determine whether there are
sufficient resources suited to accomplish the work. These best-in-class
solutions provide the project execution and control capabilities needed to
successfully deliver projects on time, meeting budget, and quality and design
constraints.
Natively Integrated Solution and Unique Provider
Charisma Construction Management perfectly integrates Charisma ERP,
Primavera, Portfolio Management, Document Management and an
information sharing platform, which ultimately provides an end-to-end
construction solution provided by a unique vendor - TotalSoft. TotalSoft’s
expertise brings the advantage of a complete software system, fully tested
and functional attested by key references in the field, reducing at the same
time the implementation time and costs.
Advanced Planning, Multi-Project Environment and Cost Control
Thanks to the access at a unique data base, the companies benefit from the
reduction and control of costs related to contract management, the increase
of the contracts and operations compliant with the company's policies, as
well as the reduction of risks and improvement of financial management.
Effective company management
Charisma Construction Management eliminates obsolete practices and
provides modern methods to allocate resources, eliminates redundant work,
improves coordination and collaboration with all stakeholders, avoiding and
protecting against claims in the same time.
It provides a unique solution for managing projects of any size, adapts to
various levels of complexity within a project, and intelligently adjusts to meet
the needs of various roles, functions or skill levels within the organization
and project teams.
With the help of Charisma Construction Management, the company will
radically improve its efficiency. Monitoring the employees' activity, assessing
the efficiency of investments and money use, adopting and developing
internal, client-oriented processes and practices and understanding
customer' needs – the solution will help companies to become a modern,
agile and customer-oriented organization.
4 5

5. Predictable ROI and Improved Risk Management
Companies often experience unexpected events that derail schedules and
inflate budgets. Using Risk Management and Project Planning strategies,
companies will avoid delays, improve ROI and predict more accurately the
real long-term cost of their initiatives. “Learned lessons” can be stored across
time and the solution can help companies define and further use a series of
internal policies and rules ("do not sign contracts where penalties exceed a
certain threshold").
Charisma solution improves capital investment portfolios by delivering
proven capital project planning, management and control solutions that
increase CAPEX value, minimize risk and reduce costs. Through balancing
long and short-term planning and aligning plans to their execution, portfolio
selection process will be improved and unprofitable projects will be reduced.
Thanks to identifying/limiting/stopping each acquisition within a project, to
enhancing the validation process and to preventing the company exceeding
budget, Charisma Construction Management decreases the company's
overall financial risks.
Improves the Financial Management
The product improves the financial management due to the decision-making
support provided to the management team and an extremely efficient
control over financial entities such as advance payments, invoices, payments,
guarantees, trust letters, penalties, as well as support in analyzing and
planning the investments (financing scenarios, budget/business plan, cash
flow, balance sheet).
Efficient Resource Management
By increasing the use of labor, equipment, material and subcontractors,
thanks to appropriate allocation of workforce resources, Charisma
Construction Management covers the resource management and gives the
right priority to critical project phases or tasks.

6. Main
functionalities
Quotation Management
In a volatile and demanding business environment, constructors must be
prepared for any situation and opportunity. It is essential, for any business,
to manage the quotation process looking for the right balance between the
offer and request.
Through versioning/offering scenarios, permanent access to offer history,
price management and customizable calculation, comparison with different
market indicators and automatically reference computing, Charisma
Construction Management supports rapidly and accurately customer’s
selection process.
All the business processes that involve requests for tender submitted by
customers, specifications on tender documents and their approval, requests
for supplier tender, internal estimations, last but not least, the contracts with
suppliers and subcontractors, are efficiently managed by Charisma.
Business development
Charisma Construction Management accurately manages the internal
estimations about actual costs of the contracts. Through different scenarios,
the investor / constructor has the right tool for analyzing and choosing the
most suitable way for achieving the established objectives.
When looking at a prospective new project, Charisma Construction
Management answers the question regarding the optimum budget structure
through detailed customer quotation – needed resources, quantities, and
types of materials etc, possibility to link it to the project, usage of internal
regulations or imported manufacturers regulations.
Project managers are able to estimate project costs in an idea stage, can
estimate the revenues, can track different financial scenarios and analysis
(Cash Flow, IRR with/without exit, for SPVs etc) or achievement stages, and
create multiples business plan versions or corrections.
Project Management
Charisma Construction Management is the most powerful, robust and easy-
to-use solution for globally prioritizing, planning, managing, and executing
construction projects, programs and portfolios.
Through Primavera, together with Portfolio Management and core
functionalities, Charisma Construction Management provides a single
solution integrated into a project portfolio management (PPM) package,
which comprises role-specific functionality to satisfy each team member’s
needs, responsibilities and skills, tracks the projects at contract and task
level, schedules and designs workflows for project tasks, allows the
possibility to assign own or rented resources to tasks and to collect
consumptions of materials, tools and labor.
Thanks to an integrated view of all active projects and activities, meaning
resources, dates, costs, revenues, phases etc., investors and constructors can
make strategic planning and schedule decisions for their portfolio.
6 7

7. Contract Management
Through Portfolio Management application, the companies benefit from a
complete product, dedicated to companies of any size and especially
designed for managing works/projects/contracts, with contractors and
subcontractors, or customer contracts. It perfectly manages all the entities
and activities within the company, from tendering, negotiation, signing,
tracking, execution, changing to completion. Being perfectly integrated with
the other applications within Charisma Construction Management solution,
the Portfolio Management application brings the advantage of eliminating
the risks, increasing profitability and efficiency of the contracting process of
customers, suppliers or business partners.
Charisma system provides thorough support in creating, storing and querying
contracts, projects or pieces of work deployed by the company, as well as the
management of documents and resources used. It fully and efficiently tracks
contract stages and details, manages involved parties, issues bills at contract
level based on work sheets, tracks revenues and expenditures by cost
centers, improves operational effort through configurable approval and
signing workflow. It manages perfectly all the entities and activities within
the company, from tendering, negotiation, signing, tracking, execution,
changing, up to completion.
Thus, the subcontractor management becomes an easy task by using a
correct solution, dedicated to this type of activity. It covers the entire
subcontracting process, from determining, collecting and comparing the
offers, up to configuring the approval flow and negotiation support, including
work sheets management (acceptance phase, tasks, resources and rent
costs, timesheets).
Workforce Management
The Company crew communicates their status, percent complete or issues by
tasks through timesheets. In any moment, the project manager has a
cumulative situation per project of worked hours or future planed activities.
Planning at the project or any WBS level, tracking the resources progress and
accessing the allocation, availability or skills and capacity data in a
consolidated view are only a few tools for optimizing the use and assigning of
the resources.
Dedicated to human resource management, personnel cost management
and human capital development investments, the HCM solution provides
employees management and organization chart, the parameterization and
implementation of payroll calculation, salary types, benefits, sick leaves,
holidays, withholdings, as well as generation of payroll budgets, performance
assessments, competence tracking and development and many more.

8. Project Controlling & Risk Analysis
When deviations from the project schedule occur, remedial actions must be
determined allowing the project to be finished on time and within budget, if
at all possible. This will often require replanting the order of the remaining
project activities.
Calculations associated with building projects involve monitoring the time
and money disbursement in accordance with the project’s working plan, as
well as the resulting product quality or performance.
In an integrated environment, the company will control large-scale programs
and individual projects in dynamic conditions. With a better visibility across
resources, projects, assets, subcontractors, operational transactions,
Charisma Construction Management provides a tighter control of budgets
and procurement process, cash flow increases and, last but not least,
supports decision making through consistent and integrated information.
Primavera Risk Analysis solution is a full lifecycle risk analytics solution
integrating cost and schedule risk management. The Risk Analysis provides a
comprehensive means of determining confidence levels for project success
together with quick and easy techniques for determining contingency and
risk response plans. The solution will provide an objective view of required
contingency to account for cost and schedule uncertainty as well as analyzing
the cost effectiveness of risk response plans. It successfully identifies
common scheduling pitfalls that may result in misleading schedules or risk
analysis results, integrates pre-developed risk registers and defines new risk
registers, addresses full lifecycle risk management through advanced Monte
Carlo-based cost and schedule analytics and reports confidence levels with
regards to finish dates, costs, float, internal rate of return and net present
value.
Sales & Collection Management
Through their expertise, TotalSoft consultants can help the company listen
better to customer needs, understand these and proactively respond to
them by developing and enhancing processes and practices among all the
employees who interact with the customers. By increasing the agility in a
more and more competitive market, companies can respond easier to their
customers, encompassing the services with a professional attitude and by
empowering its employees with a modern, robust and innovative customer
relationship business tool.
In case of increasing the number of late payments or renegotiation of
payment terms, Charisma Construction Management brings the advantage of
a dedicated and integrated solution for managing the collection of debts
from different customers, legal files resolution processes and repossession,
as well as any remarketing activity - reselling, renting, refinancing.
8 9

9. Procurement Management
Through an intelligence procurement solution, Charisma Construction
Management decreases the financial risk by controlling the expense budgets
and by tracking approval workflows for expenses according to the
established budgets. The solution monitors the acquisition processes (RFP,
RFQ, offer bids), increases the efficiency of the offering and ordering process
and improves the capitalization capabilities of the company’s opportunities.
Moreover, the solution provides the management of the provider’s invoice
approval, as well as the history of the contractual relationships with business
partners.
The entire project life cycle, from initialization, when the request meets the
tender, and up to implementation, is integrated under the Charisma
Construction Management umbrella. Problems related to the company’s
expenses and their approval process, such as unknown budget statuses or
standardization or approval flow based on insufficient information, disappear
thanks to the solution’s abilities. Thus, project managers are able to make
real-time decisions evaluating potential partners and their quotation,
multiple sources alternatives, up-to-date information related to item
requested, requisitions, purchase orders or subcontracts, invoice
management and delivery process.
Materials and Asset Management
Managing engineering and construction projects to completion on time and
within budget constraints can have a tremendous impact on asset utilization
and reliability throughout the lifecycle of the asset, and help to sustain
profitability even through the most troubled economy
While there is a prevalent feeling in the marketplace that the economic
recovery is underway the majority of companies are still impacted by the
effects of the downturn. The top pressure driving the companies to optimize
asset management projects is the need to reduce operational expenditures
(OPEX) and constrain capital expenditures (CAPEX). Charisma Construction
Management assists in project planning, costing, scheduling and portfolio
management and reporting, assisting in prioritizing, selecting and managing
a portfolio of projects regardless the company size or business complexity.
For maximizing the utilization, profitability and return of investment of the
entire portfolio tools and equipment, the company has the right instruments
for managing and controlling the requirement process and localization
planning, calculating the rental cost and transporting fees for all the
equipment and tools. Charisma Construction Management indicates in real-
time the status of each asset used in company’s project portfolio, together
with the proper time/phase when it will be ready for a new assignment.
Through insurance, refinancing and depreciation advanced functionalities
and notifications, the company has full control of internal cost and billing
management.

10. Operational Management
Charisma Construction Management provides company’s resource
management by automating accounting processes and tracking multiple
systems, depreciation of fixed assets on multiple reference systems by
tracking budgets and recording sale and acquisition invoices, together with
parallel management of company sites (central and local).
The transparency and loyalty of all the company’s stakeholders– customers,
suppliers, distributors and employees – are increased, while the operational
load costs are reduced with the help of a web platform providing back-office
information (invoice statements, payments, returns) and with the aid of the
online payment capabilities, e-mail or SMS notifications, or quick printing of
interest documents.
Document management and quick access to vital information whatever the
content type may be and professional or personal data exchange are allowed
due to a collaborative environment for all parties involved within the
organization, significantly contributing to the development of a healthy and
professional internal culture.
Value, Visibility, Agility and Accountability
Today’s reality is full of conflicting priorities, lack of business alignment, and
enterprise visibility, redundant projects, fragmented management processes
due to no accountability, slow reaction time, squandered resources or cost
escalation. With the help of Charisma Construction Management doing the
right things at the right time and place, is transformed into an accurate and
company-wide transparency - the right people will be located and capitalized
on talent, will supply control through real-time project management and will
mitigate risk due to a full life-cycle and risk analytics on the active projects.
Risk and operational analytics is an easy-to-use dedicated solution to
supporting the decision process, providing relevant information and
statistical comparisons based on specific financial indicators of the company.
The solution maximizes the profit, increases the lifetime of company’s
customers, decreases costs per projects and optimizes the use of resources
with the help of a complete set of analysis tools (scorecard, analytic grid,
analytic chart, reports and configurable dashboards).
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11. Leaders of E&C field use
Charisma Construction Management
Find out how we supported the success of the most powerful constructions
and engineering companies in Romania.
Bog’Art
"The gain is amazing; you can feel it very strong. People now work with
elegance, no more chaotic working. Now we have a solid information
structure. Before, any invoice, even that primary receipt had to be recorded
at least twice. This way, the time spent on processing the information has
been reduced to at least a half. And, in some cases, saving time on operations
is part of each month's agenda.”
Alex Cârstoiu, IT Manager
Impact
"Charisma was the only solution including an essential element for
constructions – the project management module. The other few companies
that we have prospected only included the components for financial-
accounting, incomes-expenditures balance - without modules for planning or
contracts, which are very important for us.”
Florin Chiriţă, Marketing & Sales Manager
Romelectro - ISPE
"An online solution was created in order to allow Romelectro to record and
approve expenditures, providing thus an overview of cost records within an
integrated system”. Charisma solution brings the “advantage of contract
officers to have access to the map project, so as to know at any time that a
particular contract was signed on the basis of an internal structure - internal
estimate.”
Cosmin Mitu, Project Manager, Thermal Power Project Division
OMV Petrom
"Petrom started in project management in a way which is compatible with
the entire world procedures, so we started with a new concept, quite new for
Romania, so for this we needed resources in project management and the
right tool, so we contacted TotalSoft which provided us the PRIMAVERA
licenses but also the consultants.”
Mir Umair, Project Manager of “Well Modernization Wells”
Transelectrica
"In order to supervise such a system (which involves many regional stations)
we need an IT system based on large scalecorporate project management
that can integrate all components and supervise all stages.”
Călin Stănescu, IT manager

12. © TotalSoft 2012
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