6. Opportunities
Play nice music to make people not so
stressed in crowded environment, use
warmer light
Put bigger tiles to avoid dirty spaces, use
another chemical to clean
Use tickets with estimated time (customer
can choose) of waiting in line and caunter
you have to go
7. Insights
Because of crowded
space with lots of
merchandise -
commercial signs not
visible for normal
customer
- put arrows "look up" to
direct people to
signs:)
8. Insights
Opened front door -
blocked with bin
Big nice sign
Beer commercial -
I know what I can
get there;)
10. Opportunities
Light up the sign above entrance
Remove bin to make entering more
comfotable
Organize few shopping cart so customers
could buy more
Use smell of some snacks typical for beer to
make customers buy more of them