1. Thomas Lewis
Elverys Sports .
Oct, 2013 to date.
Store Manager Dundalk
Duties
• Day to day Running of the store : with a team of five staff
• KPI management: consisting of mystery shopper,YOY sales correct delivery process, stock control,ie
stock movement faulty returns and Odd footwear. Window merchandising to meet time guidelines
and correct window displays. and staff hours for each week.
• Staff Rota, following giudlines laid down by oprations keeping to hours budgeted for each week.
• Staff training : consisting of training on product knowledge of all sports wear and keepfit
equipment.
• Cash management . management of safe float and processing of lodgements for each day.
• Merchandising, consisting of management of guidelines laid down by the VM. team as to the
proper layout of the store.
• Customer service . Training staff on YATD sales programe, monitoring staff on their customer
service, dealing with customers regarding ordereing stock and complaints and returns.
• Promotions setting up promotions troughout the year as per guidelines set out by operations
• Setting staff daily and weekly tasks and sales targets within their departments
Employment.
Marks & Spencer.
Dec,2012 to Jan, 2013,
Retail Assistant Christmas Employment. Drogheda.
• Stock Replenishment,
• Merchandising,
• Working the tills,
• Store Reduction process.
Purrrfect Pets Ltd.
Jan.2010 to Jan 2012
Managing Director Longmile Road Dublin.
Duties.
• Cash flow, wages, Banking. Invoicing. Stock Ordering, HR.
• Customer service. traing staff in sales technique and how to close a sale.
• Store promotions, we ran mothly promotions on BOGOHP on Dog food and also promotions on Fish
tanks and fish, and promtions on reptiles and tanks.
• Leasing with suppliers, ordering stock and agreeing prices and negotiating promotion deals.
• Training staff in Animal care and animal management. and the different types of nutrition and food
for animals.
Horkans Petworld
Sept 2009 to Jan,2010.
Store Manager

2. Terryland Retail Pk. Galway.
• Day to day Running of the store,Customer service. traing staff in sales technique and how to close a
sale.
• Store promotions, promotion were set out by the company on a monthly bases including
promotions on BOGOHP on Dog food and also promotions on Fish tanks and fish, and promtions on
reptiles and tanks. and other hosehold pets and housin
• KPI management cosisting of YOY. and weekly sales targets, wage spend for each week. customers
average basket and mystery shopper reports meeting a target of a minimum of 85%.
• Staff Rota setting out rota and keeping within the allowed hours set out by store operations.
sending weekly hours and wages template to head office on a weekly bases.
• Staff training, Full traing on Animal care and welfare and feeding.
• Merchanding . Merchandising all stock withing their relevant departments.
B&Q Ireland.
May 2005 to Sep 2009
Trading Manager Athlone Co Westmeath.
Duties
• Worked as Night Replenishment Manager for 9 months with a team of 15,
• Duties were to organise and process the delivery and replenish and mechandise the store to an
excellent standard for the next days trading.
• Progressed to trading manager within 9 months. working with a team of around 40 staff.
• Duties were to manage the Building and hardwear departments and garden centre.
• including monthly rota for over 90 staff, range reviews, stock control merchandising, setting up of
promotions set out by the company on a quarterly bases.
• KPI management. consisting of YOY and weekly sales targets, meeting range review time lines.
• Setting up promotions, sales tracking , setting staff weekly tasks and goals..
References available on request.