The document discusses moving HR from intuitive to data-driven and evidence-based practices. It outlines a maturity scale for workforce analytics, from operational HR efficiency to strategic business impact. Advice is given to focus on available data, increase analytical skills, and provide surprising insights to succeed in workforce analytics.
8. Maturity Scale
Periodical reporting
e.g. FTE, KPIs and processes
Self service tools
Optimize analytical use
of HR technology
Analyze quality and efficiency
of workforce programs
Forecast impact of
workforce programs
Support and enable
fact based approach
Forecast workforce future
Executive wide support
for workforce analytics
Identify cross functional
opportunities for analysis
(e.g. Sales, SCP, QSE, GMCR
etc.)
HR OPERATIONAL HR STRATEGIC BUSINESS STRATEGIC
BUSINESSIMPACT
Help optimize processes
Help Increase HR efficiency
Help Increase workforce efficiency
Measure business impact of HR
Harvest cross functional synergies
Enable holistic approach to business
issues
Support HR
EFFICIENCY
Support business
IMPACT
Support business
STRATEGY
9. Advice
• Data focus
• Start with available data
• Increase analytical skills (statistics)
• Provide surprising insights