Increase ROI and save money Your most significant potential for savings is in the reduction of AP invoice cycle times and the elimination of late fees, which results in greater vendor discounts. Significant reduction in cost per transaction (CPT), improved cash management through AP liability reporting capabilities, and virtually eliminated data entry labor costs through data capture using OCR and rapid data entry all combine to ensure significant savings across your AP department.

1. E N T E R P R I S E I N F O R M A T I O N M A N A G E M E N T PRODUCT OVERVIEW
.
“Our invoice processing
operations went from 100
percent paper-based to
100 percent non-paper-
based and we were able to
reduce our total staff from
thirteen FTEs to only five.
We’ve decreased invoice
processing costs by over
50 percent, driven mainly
by headcount reduction,
but also due to instituting
a more automated process
that reduces errors.”
FARRAH GOLDBERG,
GENERAL ACCOUNTING MANAGER,
BUMBLE BEE FOODS
With VIM, invoices are processed more
effciently and quickly. The right people
collaborate through a secure, easy to
use interface to resolve problems, obtain
invoice status, check purchase order
numbers, and approve invoices and more.
The optional optical character recognition
software (OCR) uses the most advanced
document and character recognition capa-
bilities available and virtually eliminates
human intervention in the invoice capture
stage for invoices received as paper or
attached to e-mails.
Invoice processing generally follows the
80/20 rule—eighty percent of procure-
ment billing may be processed without a
problem. The other twenty percent creates
problems or exceptions that require
eighty percent of the invoice manage-
ment resources to resolve. Examples of
invoice problems include invoice disputes;
invoices submitted without purchase
orders (PO); insuffcient approvals; cost
center errors; duplicates; discrepancies in
quantity, price, or date; freight mismatch;
special tax conditions; and PO alloca-
tion errors. All of these conditions lead to
invoice management problems that require
time and resources to remedy.
OpenText Vendor Invoice
Management for SAP
®
Solutions
For most companies, invoice processing
requires too much manual effort, causing
a drain on resources internally and for the
vendor involved. One of the most labor-
intensive manual processing steps is the
keying of data from paper invoices into
SAP ERP. Other manual processing and
resolution efforts involve time-consuming
historical research, communication with the
vendor, process documentation, requests
for additional information from multiple
parties, manual routing, and the labor-
intensive process of monitoring and provid-
ing update reports on the status of unpaid
invoices. AP specialists can spend most of
their time addressing these problems, while
vendors and buyers experience a wide
range of disincentives and disadvantages.
Minimize invoice processing
time, optimize efficiency
VIM reduces the time required to process
invoices, through rapid invoice data capture
and automated invoice routing based on
business rules and roles. OpenText Invoice
Capture Center for SAP Solutions (ICC)
fully integrates invoice data capture into
the process. The combined solution of VIM
and ICC enables you to signifcantly reduce
O
penText Vendor Invoice Management for SAP®
Solutions (VIM) streamlines accounts payable (AP)
operations for SAP customers. VIM optimizes and
simplifies the process of receiving, managing, monitoring
and routing invoices and related documentation.
Accelerate invoice processing, exceptions,
and approvals

2. E N T E R P R I S E I N F O R M A T I O N M A N A G E M E N T PRODUCT OVERVIEW
.
the time required for invoice process-
ing, streamlining your AP management
processes by handling complex business
rules and invoices with minimum human
interaction and maximum control.
Increase ROI and save money
Your most signifcant potential for savings is
in the reduction of AP invoice cycle times
and the elimination of late fees, which
results in greater vendor discounts. Signif-
cant reduction in cost per transaction (CPT),
improved cash management through AP
liability reporting capabilities, and virtually
eliminated data entry labor costs through
data capture using OCR and rapid data
entry all combine to ensure signifcant
savings across your AP department.
Reduced cycle times
Invoice exceptions are identifed auto-
matically and directly routed to the right
specialists. Users fnd their new assign-
ments automatically in their inbox with an
optional reminder. No time is lost in case
of planned or unplanned absences: substi-
tutes and team members can transparent-
ly work on the user’s behalf. The ability to
collaborate globally and on mobile devices
further eliminates idle times.
Increased productivity
Purchasers and vendors can focus efforts
on activities that are productive—research,
manual keying, problem querying, and
manual routing are eliminated; dupli-
cate invoices are detected as early in the
process as possible; VIM always displays
the relevant details and proposes precon-
fgured actions to solve an invoice problem
such as by directly posting a goods receipt.
That way the number of clicks is minimized
and simple things are just simple.
Lower costs
Companies can take advantage of
discounts for on-time or early payment;
receive invoices electronically and lever-
age economies of scale through shared
business services and standardized
processes. Investments into SAP ERP are
preserved and leveraged to provide addi-
tional services at minimal expense.
Scalable foundation
When integrated with existing enter-
prise applications such as SAP Supplier
Relationship Management (SRM), SAP
Shared Service Framework Finance or the
Ariba Network, VIM provides a foundation
for secure and scalable growth. Compa-
nies can grow their business, providing
high levels of internal and external service
to AP specialists, employees and vendors.
SAP systems are leveraged to support
higher volumes without the need for adding
extra resources.
This even more applies when running
the entire business in real time with SAP
Business Suite powered by SAP HANA.
VIM and ICC add the required level of detail
to power real time dashboards showing
root causes for delayed payments. Correc-
tive actions are directly refected in the data
displayed. The SAP Premium Qualifca-
tion process for VIM and ICC ensures full
compatibility with this environment.
Compliant and
optimized operations
With VIM, all invoices pass a defned
and documented set of business rules.
The actions a user can take to solve the
problem are tied to specifc user roles. This
guarantees a strict segregation of duties.
Auditors have full access to this detailed
invoice processing history at any time
because all steps taken are documented
in the audit trail. These features are prereq-
uisites to fraud prevention and to meet
internal control on fnancial reporting regu-
lations like in Sarbanes-Oxley section 404.
This level of compliance reduces risk and
is still effcient: The same data is used for
detailed reporting allowing quick analy-
sis of processing bottlenecks like exces-
sive idle times, number of touches or time
required to process an invoice problem.
The integrated trend visualization proves
the effectiveness of process changes and
fosters continuous process optimization.
Rapid deployment
Many IT projects fail due to effort under-
estimation, moving targets and defcits in
change management. VIM and ICC are
preconfgured solutions with a well-defned
implementation strategy. SAP, OpenText
and certifed partners provide implemen-
tation services based on a SAP Rapid
Deployment Solution (RDS). With a defned
scope and predictable cost, there are
no surprises.
Vendor Invoice
Management Features
Automate invoice data extraction
with OCR
The OpenText Invoice Capture Center (ICC)
option extracts the vast majority of invoice
data quickly, reliably, and automatically
based on a knowledge base of thousands
of invoice samples from all over the world.
Manage the review and approval process
VIM offers controlled and automated
exceptions handling, aging, escalation,
and reporting, resulting in reduced cost
per transaction.
Leverage designated workflows
VIM provides predefned workfows with
robust and extensible baseline functionality,
shortening your implementation time, and
reducing deployment costs.
Automate invoice routing and sorting
Designate workfow steps to sort and route
invoices based on user roles, authorization
rules, and predefned timelines.
Generate reports
Use built-in reports based on company
code, business unit, exception type, liabil-
ity, and more. Capture predefned exception
data with which you can produce cause
and effect process diagrams. Leverage VIM
data delivered to SAP NetWeaver Business
Warehouse (BW) to build custom reports.
“With the
implementation
of Vendor Invoice
Management for SAP
Solutions, we gained
economies of scale
and efficiencies that
allowed us to reduce
the number of FTEs in
Accounts Payable by
approximately 20-25%.”
DANIEL L. METZ,
SENIOR MANAGER, BUSINESS SYSTEMS,
W.W. GRAINGER, INC.

3. Copyright ©2013-2014 Open Text Corporation OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names,
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.
(05/2015)ENGUS_99
Drill down to invoice information
Access applications, content, and history
using an intuitive, graphical dashboard
with buttons that drill down into the origi-
nal invoice image, purchase order, goods
receipt, and invoice information.
Enter invoices from any location
Enter invoices from any location and via
any input channel directly into the ERP
system. As a result, invoices are received
cost-effciently and are visible as early
as possible. This gives line managers
greater control over budgets and simplifes
invoice management.
Classify invoices automatically
Classify problem invoices automatically for
further action as blocked, parked or held.
Classifcation determines next steps in the
processing cycle and various degrees of
escalation notices are sent.
Route invoices
Depending on classifcation, invoice excep-
tions are routed according to established
business rules and policies. The workfow
confguration determines where invoices
are routed and what approvals or next
steps are required.
Monitor status and notification
Monitor where invoices stand in the reconcili-
ation process and notify vendors of payment
exceptions to speed issue resolution.
Make all invoices electronic
Include invoices in electronic form, whether
e-mailed, scanned, faxed, delivered via
XML or IDoc, or entered by the vendor
using an online self-service portal. The
optional OCR (ICC) automatically extracts
invoice header and line items where
necessary. VIM optionally creates images
for pure e-invoices.
Approve invoices from everywhere
The modern, HTML5 – based approval
application allows approving invoices on
smartphones, tablets or desktops from
everywhere. Approvers also have web
based access to information about all
invoices they processed, including the
detailed invoice history.
Resolve disputes
When dealing with invoice disputes, AP
personnel can use VIM to request addi-
tional information, receive status of orders,
send notifcation of cancelled invoices, and
collaborate with other staff.
Collaborate
Initiate and respond to questions and
issues related to problem invoices without
leaving the application. All questions and
comments are recorded in the audit trail. n
About Delaware Consulting
Delaware Consulting's award winning solutions are based on state-of-the-art technology
standards of Microsoft, OpenText and SAP. With over 1200 professionals operating in 15
offices in 18 countries, Delaware Consulting defines industries best-practices and
combines this with strong business knowledge & technology expertise.
Our business consulting and global managed services are delivered around solutions for
structuring, describing, integrating and governing information assets across organizational
and technological boundaries to improve efficiency, promote transparency and increase
business performance.
Delaware Consulting US, Inc.
3780 Mansell Road, Suite 350
Alpharetta, GA 30022
(470) 210 2020
info-na@delawareconsulting.com
www.delawareconsulting.com/en-us