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[something to do with complexity]
Tobias Mayer — Agile Cymru, 7-8 July 2015
System
1. a set of connected things or parts
forming a complex whole
2. a set of principles or procedures
according to which something is
done
Ref: Oxford Dictionary
Over to You
What is Not a System?
There are Essentially
Two Types of System
1. Mechanical
2. Organic
Mechanical Systems
Mechanical Systems
Mechanical Systems
Mechanical Systems
Mechanical Systems
Organic Systems
Organic Systems
Organic Systems
Organic Systems
Organic Systems
Discernible
Transparent
Objective
Has finite elements
Known end state
Deterministic
Encourages statements of truth
“If this, then that”
Mechanical System
Complex
Opaque
Subjective
Has non-finite elements
Unknown end-state
Nondeterministic
Encourages questions and observations
“If this, then what?”
Organic System
Characteristics of System Types
Mechanical Organic
Discernible
Transparent
Objective
Has finite elements
Known end state
Deterministic
Encourage statements of
truth —
“If this, then that”
Complex
Opaque
Subjective
Has non-finite elements
Unknown end-state
Nondeterministic
Encourages questions and
observations —
“If this, then what?”
Over to You
Identify and categorize
systems in your workplace
So what if we want to
a System?
CHANGEINFLUENCE
So what if we want to
a System?
CHANGEINFLUENCEMANIPULATECONTROLMANAGE !
Discernible
Transparent
Objective
Has finite elements
Known end state
Deterministic
Encourages statements of truth
Mechanical System
Benefits from control
Responds to commanding leadership
Requires Experts
Complex
Opaque
Subjective
Has non-finite elements
Unknown end-state
Nondeterministic
Encourages questions and observations
Organic System
Responds to guidance and nurturing
Benefits from release
Requires artisans
Characteristics of System Types
Mechanical Organic
Discernible
Transparent
Objective
Has finite elements
Known end state
Deterministic
Statements of truth
“if this, then that”
Requires experts
Benefits from control
Responds to commanding
leadership
Complex
Opaque
Subjective
Has non-finite elements
Unknown end-state
Nondeterministic
Questions and observations
“if this, then what?”
Requires artisans
Benefits from release
Responds to guidance and
nurturing
Over to You
Are you managing organic
systems mechanically?
Organic Systems
are Complex
Always
For every complex
problem there is
an answer that is
clear, simple…
and wrong.
— H.L. Mencken
We accept this…
But what about this…
Or this…
Complex
Problem
Dreaming
Fractality
Experimentation
Oscillation
Nurturing Complexity
Requirements Definition
Division
of Labor
Work Breakdown
Accumulation
Complex
Problem
In contrast…
Requirements Definition
Division
of Labor
Work Breakdown
Accumulation
In contrast…
Complex
Problem
Dreaming
Fractality
Experimentation
Oscillation
Nurturing Complexity
Complex
Problem
Dreaming
Fractality
Experimentation
Oscillation
Juggling Complexity
Complex
Problem
Dreaming
Fractality
Experimentation
Oscillation
Juggling Complexity
Complex
Problem
Dreaming
Fractality
Experimentation
Oscillation
Juggling Complexity
Over to You
Pick one of those ideas and
explore in your context
Let go of your old ideas — even the good ones
Thank you
@tobiasmayer | businesscraftsmanship.com
Further Reading
Superliminal Advertising

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Organic Problems, Mechanical Solutions