1. Tkaus Nellis
425-757-6792
tkaus_nellis07@hotmail.com
OBJECTIVE
I am a focusedandpunctual securityprofessional thatislookingtobringmymilitarybackground
coupledwithover4 years’experience providinghighlevelsecurityandcustomerservice tocommercial
and governmentfacilities.Iprovide anexcellentworkethicanda mentalityof takingpride inmy
position.
WORK EXPERIENCE
GTC Technical Support-Wenatchee,WA September2015-November2015
Technical Support Representative
 Gather customer’sinformationanddetermine the issue byevaluatingandanalyzingthe
symptoms
 Accuratelyprocessandrecordcall transactionsusingacomputerknowledgebaseand
designatedtrackingsoftware
 Listen,analyze,troubleshootandresolvetechnicalissuesforvoice,internetordatainstallation
and connectionissues-Solutionsare handledbyremotelyconfiguringandtroubleshooting
client'sequipmentorsimplyeducatingcustomers
 Answerincomingcustomercallsandprovide assistance forregistration,email creation,physical
line signal testing,modem/filterset-up;plusemail,browser,andmodemtroubleshooting
 Informand sell additional servicesand/orupgradestocustomers
ChelanMaintenance Association - Chelan,WA May 2014-September 2015
Maintenance,Security,and Customer Service
 Openingandclosing3 private parkswhichincludes;gate security,pool maintenance,and
complete facilitymanagement
 Ensuringvalidityof all memberandmembervehicle passesand providingsecurityescortsto
non-memberindividuals
 Maintenance of facilitieswhichincludes;mowinglawns,weeding,trimming,checkingpool
chemicals,andbasicrepairs
 Work withmyimmediate supervisortoensure all customerneedsorissuesare handledina
timelyandprofessional manner
Walmart-Chelan,WA September2014-May 2015
SalesAssociate for Electronics/PhotoDepartment
 Providedone onone customerservice toall electronicscustomers
 Opening/ClosingProceduresandCashHandling
 InventoryandStocking
 Receiving,Editing,andDevelopingphotos
 Setupphone activationforVerizon orAT&Tcustomers
PhoenixProtective Corp. - Kent, WA April 2013-May 2014
Security Officer& CustomerService
 Deployedassole SecurityOfficertoawide varietyof clientsincluding:The Departmentof Social
and HealthServices(DSHS),WellsFargo,FarmersMarket,Safeway,and"Movie Premieres"

2.  Dutiesincluded;openingandclosingproceduresinfederal andnon-federal buildings,escorting
and protectingcashclerks,andescortinghostile personal off clientproperty
 Maintainedaccurate Logs andIncidentReportsaftereveryshift.
 Have beentrainedin;OCSpray, Baton,Handcuffs,Self Defense Techniques
OlympicSecurity ServicesInc. - Tukwila,WA September2010-April 2013
Security Officer
 Headof Securityat IssaquahMunicipal Court; alsoprovidedsecurityforRentonandKent
Municipal branches
 Front line defenseagainstthreatsinthe courthouse,directlyresponsible forthe safetyand
wellbeingof judges,prosecutors,andall courthouse officials
 Provide preventative securitythroughpersonalandbaggage searchesaswell asprevention
throughoperationof the metal detectorandhandheldwand
 Part of a securityteamassembledtoprotectSeattle CityHall andelectedofficialsincludingthe
mayor during the OccupySeattle Protest
Lease Construction - Shoreline,WA June 2006-September 2010
Laborer
 Seasonal andPart time laborfora General Contractorspecializinginoutdoor constructionand
landscaping
 Sprinklersysteminstallation
 Tree trimmingandremoval
NintendoofAmerica - Kirkland, WA February 2010-May 2010
AssemblyLine Builder(Contract)
 BuiltandreplacedcomponentsforNintendoDSandWii machines
 Downloadsoftware tonewandrefurbishedharddrives
 Packagedand sealedmachinestomake readyforsale
 Testedfinishedproductstomake sure theyworkedcorrectly
Hansen Brothers Moving& Storage - Newcastle,WA July 2008-August 2009
Mover
 Evaluatedandorganizedclientbelongingstopackinboxesforlocal and longdistance moves
and/orstorage
 Assessedpackagingandlongtermstorage needsof valuablesandbreakables toprevent
damage
 Breakdownandassemblyof furniture
 Safetywrappingwithblanketsorbubble/shrinkwrapasneeded
 Maintainedinventorylistsof all clientbelongingssubjecttothe move
 Loadingand unloadingof boxes&furniture to/fromhomes, businesses,movingtrucksand
storage facilities
SpecialtyFirestopSystems,Inc. - Renton, WA November2007-April 2008
Apprentice Pipe Fitter
 Memberof jobteamoverhaulingOverlakeHospital forfire safety
 Applied fire retardantadhesive caulktoentire Hospitalwhereverdangersof fire spreadwere
identified

3.  Assesseddesignatedlocationsforpotentialfire gaps(wall outlets,vents,pipes&fixtures) per
specifiedsite maps
 Replacedandrepairedsheetrockwhere damagedormissing
 Setupandbreakdownof “cleanroom” to protectICU frompotential intrudingdirtanddebris
UnitedStates Marine Corp - San Diego, CA January 2007-August 2007
PFC FieldRadioOperator
 Completedadvancedinfantrytraining
 Trainedto operate aradio invariousmilitarysituations
 Firearmsandelectronicradioequipmentinventory
 Certifiedmilitarymarksman
 Defensivedrivingcertification
 CPR andFieldMedictraining
Asemco,Inc. - Kent, WA September2006-December2006
Parts Runner
 Deliveredboxesof completedcircuitboardsandelectrical partsforcustomers/companiesto
assemble intoproducts
 Assembledcircuitboardsandelectrical parts
SE Alaska Outdoor Adventures - Sitka, WA June 2005-August 2005
Processor and Lodging Assistant
 Vacuumpackingand flashfreezingof dailychartercustomerfishcatch
 Organizedfishinfreezerbycustomer
 Packedairline freezerboxesby customer
 HelpedLodge Managerwithhousekeepingincludinglinenserviceandcleaningof bathrooms
and guestrooms
 Airportpickupanddrop off
EDUCATION
RentonTechnical College- Renton,WA
 General educationcoursesinSpeechCommunicationsandPsychology
LibertyHighSchool - Renton,WA
 HighSchool Diploma,2006
Referencesavailable uponrequest