If you are looking for an out of the box, preconfigured small business CRM solution that will help you to improve your marketing, sales, and customer service processes then Rapid Results CRM is for you. Not every company is looking for an all singing, all dancing SME CRM solution, they don’t need bespoke processes, reports, or training. All they require is a system that is affordable and fast to implement; that’s why we developed Rapid Results CRM.

1. An integrated and preconfigured CRM solution especially
designed to help small businesses improve sales,
marketing and other key processes.
Quick and easy to implement and with no upfront costs, Rapid
Results CRM is perfect for a company who wants a system that
is affordable and delivers rapid results.
D Y N A M I C S

2. Every company can benefit from the implementation of a dedicated Customer Relationship
Management solution but not every enterprise needs all of the extra bells and whistles included
in the more extensive software systems.
It is for that exact reason that Rapid Results CRM focusses on the key Customer Relationship
elements of CRM, to deliver fast results in the areas of customer experience, retention
and satisfaction. What’s more, it does so without restrictive upfront costs and with an
implementation process which is fast and simple to ensure that any firm who takes it up will see
results almost instantly.
Rapid Results CRM is an out of the box CRM
solution which delivers the key benefits inherent
in dedicated CRM solutions but in a package
that is simpler and quicker to implement.
The solution still helps companies to place
customers at the centre of their business but
has a number of key advantages over more
wide-ranging CRM solutions, especially for
smaller enterprises:
• Implementation is fast and hassle free, with
the solution being flexible enough to fit in
with your current systems. It is also not
subject to any upfront costs, and instead
works with affordable monthly payments.
• The package includes ongoing customer
support and access to both training
materials and CRM professionals to ease
the implementation process even further.
• All the essential CRM functionality found in
Microsoft Dynamics® CRM is still present
and extra features and users can be added
easily as time goes on.
In the simplest possible terms,
Rapid Results CRM is the solution
for companies and enterprises who
want to enjoy the key benefits of
more efficient Customer Relationship
Management but do not have a need
for bespoke processes, reports or
training.
Rapid Results CRM is the solution
which puts Customer Relationship
Management improvements within
easy reach of small and medium
sized enterprises thanks to its ease of
implementation and outstanding value.
Introduction
What is Rapid Results CRM? Who is Rapid Results
CRM for?

3. Rapid Results CRM brings Customer Relationship Management solutions to companies who
may have previously not had the time or budget for fully extensive systems. The fast and easy
implementation process is undoubtedly a major advantage, but Rapid Results CRM does also
still deliver a wide array of the benefits associated with the very best Customer Relationship
Management:
• Efficiency and consistency of key business processes – The system improves visibility
company-wide, meaning that all departments have access to the same accurate information,
as well as of one another’s activities. This allows for greater efficiency of key processes and
for better cooperation between departments.
• Advanced reporting and management – Rapid Results CRM empowers companies with the
ability to quickly create reports and manage business performance. This enhances the firm’s
capability of improving the efficiency of key processes based on up-to-date and accurate
data.
• Flexibility and integration – The system is by nature a flexible one which can be easily
integrated with your current operation. This not only speeds up the implementation process
but also means that sharing of information can go right across the board including accounts,
supply chain management and so on.
What are the Benefits of Rapid Results CRM?

4. Rapid Results CRM Core Features
Sales
• Logging information and documentation - Rapid Results CRM facilitates the logging of
relevant information and documentation regarding sales results and performance in a timely
and efficient manner
• Opportunity and pipeline management – The end to end view of customers and prospects,
from first contact to post sale, which the solution offers, allows the user to better identify and
manage sales opportunities
• Pipeline reporting – The greater control over the sales pipeline which comes from having
accurate data at your fingertips, enhances the ability to monitor and report on said pipeline.
This in turn enables companies to better tailor, alter or manage current sales strategies.
Marketing
• Campaign creation and management – The vital business and customer data which Rapid
Results CRM makes so much more easily available can then be applied to the creation of
successful marketing campaigns
• Monitoring and reporting – For existing marketing campaigns, the system allows users to
monitor key metrics such as campaign performance and cost per enquiry in order to stay in
touch with the viability of the campaign.
Customer Service
• Case logging – Customer service complaints and issues, along with the user’s own response,
can be logged and monitored in order to assess performance and make future improvements
• Better multi-departmental response – The increased visibility for departments of what
others are doing which is provided by Rapid Results CRM means that customer service
professionals can quickly access all of the information they need to help a customer with any
query or issue.
• Monitoring performance – Caseloads, customer service response, and other factors can be
tracked and monitored in order to ensure that SLAs are fulfilled.

5. Tisski Dynamics is one of Microsoft’s leading partners in the UK, and as such is dedicated to
ensuring that customers receive the very best in the way of CRM solutions. Every customer is
treated on an individual basis and receives personal attention, as well as enjoying the many other
benefits of working with Tisski Dynamics:
• Simple pay as you go pricing – Having been involved in the industry for so long, Tisski
understands that restrictive set up costs are the reason why many companies have shied
away from CRM solutions in the past. That’s why Rapid Results CRM doesn’t have any and
instead has only a simple monthly fee.
• Rapid Deployment Process – Our tried and tested deployment process ensures that your
personal and individual CRM solution will be up and running and delivering benefits in a
fraction of the time of some other providers’ solutions.
• Customer Success Programme - We have developed a Customer Success Programme
with a focus on efficiently embedding Rapid Results CRM into the day to day running of your
organisation.
Why Tisski Dynamics?
With our long track record of embedding successful CRM solutions
into all manner of enterprises, Tisski Dynamics has no doubt that
Rapid Results CRM can deliver a multitude of benefits for all kinds of
organisations. We do not ask you to take that as read however, and
instead offer a 30 day free trial to give you the chance to experience
those benefits first hand. To take advantage of that trial you simply
need visit Tisski-Dynamics.com.
30 Day Free Trial
Visit:
www.tisski-dynamics.com
or give our professionals a call on:
0247 7712050

6. Tisski Dynamics has always worked with the aim of getting any new processes imbedded and
integrated into a user’s operation as quickly and easily as possible. When it comes to Rapid
Results CRM that is taken to a whole new level thanks to the way that the solution’s out of the
box nature combines with our Rapid Deployment Process.
That Rapid Deployment Process means that your own dedicated Customer Success Engineer will
work with you from day one all the way through to the completion of the implementation process.
Your Customer Success Engineer will take you through a tried and tested 4 step process:
Implementation and Training

7. You choose the Key
Business Drivers
that the project will
focus on
Together we
walk through a
customised solution
for your industry
We agree your
configuration and
data migration
requirements
We configure your
system to meet
your requirements
We review the
configured system
together to make
sure you’re happy
We create data
migration templates
for your system
You add your data
to the templates
We migrate your
data into your new
system
We agree a training
schedule for your
users
Your users attend
live web-training
sessions on your
new system
Your users are
ready to go-live with
your new system
STAGE ONE: SCOPE
STAGE TWO: CONFIGURE
STAGE THREE: MIGRATE
STAGE FOUR: TRAIN

8. D Y N A M I C S
www.tisski-dynamics.com
0247 7712050
info@tisski.com
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Designed for your industry - Tailored for your business