ORGANIZATIONAL BEHAVIOR- Team building and Effectiveness
Groups and Teams
Types of Work Teams
Group Dynamics
Group Cohesiveness
Group Norms
Personality
Individualism versus collectivism
Interpersonal Skills
Conflict management skills
Collaborative problem solving skills
Communication skills
Management Skills
Develop and establish goals
Control, monitor, provide feedback
Set work roles and assign tasks
Issue in Creating TeamPlayers
Measures of Dispersion and Variability: Range, QD, AD and SD
ORGANIZATIONAL BEHAVIOR- Team building and Effectiveness
1. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Affiliated Institution of G.G.S.IP.U, Delhi
ORGANIZATIONAL BEHAVIOUR
Topic: Team building and Effectiveness
By:
Dr.Jaspreet Kaur
2. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Groups and Teams
• Group
– Group is Two or more persons interacting in a way
that each person influences each other.
• Team
– Team is a group of people committed to a
common purpose, and performance goals, for
which the team members hold themselves
mutually accountable.
4. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Group Dynamics
• Group Norms
– Norms are the informal rules which the groups
adopt to regulate the group members’ behavior.
• Group Cohesiveness
– This is the degree of interpersonal attractiveness
within a group, reliant on factors like similarities,
proximity, attraction among the individual group
members, intergroup competition, group size, and
agreement about goals.
5. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
What It Takes to Be a Team Player
• Personality
– Individualism versus collectivism
• Interpersonal Skills
– Conflict management skills
– Collaborative problem solving skills
– Communication skills
• Management Skills
– Develop and establish goals
– Control, monitor, provide feedback
– Set work roles and assign tasks
6. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Issue in Creating Team
Players
• Managers working with teams could come
across the following difficulties:
– The individual employees shows resistance to
team’s goals
– Culture which is an individualistic factor could be
an issue.
– Established organization places
7. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Workforce Diversity and its effect on Teams
• Fresh perspectives on issues come from diversity and
bring in creative or unique solutions
• The issue of working could make it difficult to unify a
diverse team and reach a consensus
• The added-value of diverse teams enhances the
team cohesiveness .
9. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Pre-requisites of Effective Teams
– Share information in teams
– Develop trust among members
– Learning to give up authority
– Delegating tasks to sub-ordinates
– Marking the team’s external boundary
– Facilitating the team process
10. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Stages of Team Development
11. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
The Leader’s Role in Creating a Self-
Managing Team
• Forming
– In this stage the teams members begin working on their
responsibilities.
– Training is the main task.
• Storming
– The questions on who will be leading the team and the
structure will be formulated.
– The leader makes sure team members learn and
exercise leadership skills.
12. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
The Leader’s Role in Creating a Self-
Managing Team (cont’d)
• Norming
– Team members reach a consensus on purpose,
structure, and leadership and start performing.
– The leader stresses on the need for team co-operation
and supervise its own members.
• Performing
– This is a period of productivity, achievement, and pride.
The team members work together to achieve the goal.
• Adjourning