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May 27, 2015 | 3 West Club | New York, New York
Older Investors Summit
Strengthening Financial Security for Older Americans
2	 IRI Older Investors Summit 2015
Anti-Trust Policy and Caution
As members of a trade association, each person attending this function must be mindful of the constraints imposed by federal
and state anti-trust laws. The people here today represent companies that are in direct competition with one another. IRI’s
purpose is to provide a forum for the free exchange of ideas on the designated topics. It is not the purpose of this meeting to
reach any agreement that could have anti-competitive effects. Individuals must keep in mind that a violation of the anti-trust
laws may subject them to substantial fines – or worse. You can avoid problems by following these simple guidelines:
•	Stick to the published agenda.
•	Be cautious about discussions involving pricing, premiums, benefits to be offered or terminated, and who should or should 	
	 not be covered. The Justice Department views these types of discussions with concern and suspicion. Never take a poll of
	 participants’ positions or make a collective agreement on these issues.
•	Always retain your right to make an independent judgment on behalf of your company. IRI is dedicated to assisting each of
	 its members in achieving their competitive potential.
myIRIonline.org	3
Dear Colleague,
On behalf of the IRI Board of Directors, welcome to the IRI Older Investors Summit: Strengthening Financial Security for Older Americans.
We are delighted to have you join us as we explore the issues of diminished capacity and financial elder abuse with financial services
industry leaders, nationally recognized academics, as well as policymakers and regulators.
The population of people aged 65 and older is one of the fastest growing cohorts in the United States. The U.S. Census Bureau projects that
this group will nearly double in size by 2050 – largely as a result of aging Baby Boomers – increasing to nearly 84 million Americans. As this
group continues its record expansion, it will necessitate the availability of information for financial services professionals and consumers
regarding issues specific to older Americans.
As a result, IRI has compiled the best resources from nonprofit groups, regulators and government agencies to create a one-stop shop
focused on protecting older investors.
The IRI resource center on protecting older investors is available at IRIonline.org under our Research and Education section. Here you will
find a wide array of important information and educational materials including:
•	 Resources for consumers to protect against being the victim of financial abuse.
•	 An interactive map to find local resources to protect older consumers who may be the victim of financial elder abuse.
•	 Tip sheets for financial advisors on spotting signs of diminished capacity and financial elder abuse.
•	 Regulatory notices, guidance and reports for financial services firms on interacting with older clients.
But that is just the first step.
Through this Summit, IRI has brought together a powerful complement of advocates and stakeholders to help advance our collective
goals to protect older clients from financial harm. By working together to increase awareness and knowledge regarding financial elder
abuse, it is our objective to prevent it from occurring so that retirees can maintain a secure and dignified retirement.
Thank you again for your participation. We look forward to a dynamic and educational discussion.
Sincerely,
Catherine J. Weatherford
President and CEO
Insured Retirement Institute (IRI)
ThegeneraldistributorisNationwideInvestmentServicesCorporation(NISC),memberFINRA.Let’sFaceItTogetherandSocialSecurity360AnalyzerareservicemarksofNationwide
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Event Sponsors
IRI would like to thank the following organizations for their support of the IRI Older Investors Summit:
Chairman Level:
President Level:
Director Level:
8:15 AM – 9:00 AM 	 Breakfast
9:00 AM – 9:15 AM 	 Welcome Remarks
Summit Chair: 	 John Papadopulos
	 President
	 Wells Fargo Retirement,
	 Wells Fargo & Company
	Treasurer/Secretary,
	 IRI Board of Directors
9:15 AM – 9:45 AM	 Retirement Planning and
	 Older Investors: An Overview
Speaker:	 Judith Kozlowski, JD
	 Senior Advisor for Elder
	 Justice, Administration for
	 Community Living,
	 Department of Health
	 and Human Services
9:45 AM – 10:15 AM	 Industry Keynote
Speaker: 	 Walter White
	 President and
	 Chief Executive Officer,
	 Allianz Life Insurance Company
	 of North America
10:15 AM – 11:00 AM	 Just the Facts:
	 Understanding the Issues
	 Facing Older Investors
Moderator:	 Ronald Long
	 Senior Vice President &
	 Director of Regulatory
	 Affairs and Client Initiatives,
	 Wells Fargo Advisors, LLC
Panelists: 	 Angela Gutchess, Ph.D.
	 Associate Professor
	 of Psychology,
	 Brandeis University
	 Rosa Maymi
	 Senior Advisor
	 Financial Security,
	AARP
	 Gregory Samanez-Larkin, Ph.D.
	 Assistant Professor of
	 Psychology, Cognitive
	 Science & Neuroscience,
	 Yale University
11:00 AM – 11:15 AM 	 Break
6	 IRI Older Investors Summit 2015
Agenda
11:15 AM – 12:15 PM	 Regulator Roundtable:
	 Initiatives to Educate and 	
	 Protect Older Americans
Moderator:	 Paula Nelson
	 Executive Vice President
	 Global Atlantic Financial
	 Group / Head of Annuity
	Distribution,
	 Forethought Distributors, LLC
Panelists: 	 Lourdes Gonzalez
	 Assistant Chief Counsel –
	 Sales Practices, Division
	 of Trading and Markets,
	 U.S. Securities and
	 Exchange Commission
	 Nora Eisenhower
	 Assistant Director
	 Office of Older Americans,
	 Consumer Financial
	 Protection Bureau
12:15 PM – 1:30 PM	 Lunch [provided] and
	 Investor Education:
	 Media Perspectives
Moderator:	 Gregory Crawford
	 Deputy Editor,
	 Investment News
Panelists: 	 Ashlea Ebeling
	 Associate Editor,
	 Forbes Media LLC
	 Richard Eisenberg
	 Assistant Managing Editor, 	
	 PBS Nextavenue.org
1:30 PM – 2:00 PM	 The Emotional Connection: 	
	 Financial Planning in the
	 Shadow of Dementia
Speaker:	 John Kohler
	 Senior Vice President of
	 Advanced Markets,
	 Transamerica Capital
	 myIRIonline.org	7
Agenda
8	 IRI Older Investors Summit 2015
Agenda
2:00 PM – 2:45 PM	 Protecting Older Investors:
	 The Role of Training and
	 Compliance Programs
Moderator:	 Timothy Keeton
	 Assistant Vice President
	 Senior Investors &
	 Advisors Compliance,
	 LPL Financial
Panelists:	 Jennifer Lewis
	 Corporate Counsel,
	MetLife
	 Shawn Scholz
	 Vice President
	 Compliance Policy,
	 Training & Field Oversight,
	 Ameriprise Financial
2:45PM – 3:00 PM	 Break
3:00PM – 3:45 PM	 Best Practices for Working
	 with Older Investors
Moderator:	 Thomas M. Mierswa, Jr., Esq.
	 Executive Director
	 Branch Advisory Group, Legal
	 and Compliance Division,
	 Morgan Stanley Wealth
	Management
Panelists:	 Jamie Cox
	 Managing Partner
	 Harris Financial Group
	 Wendy Johnson
	 Assistant Vice President,
	 Conflict Resolution,
	 Department of Compliance,
	 U.S. Bancorp Investments Inc.
3:45PM – 4:15 PM	 Public Policy: Opportunities
	 to Meet the Needs of
	 Older Investors
	 An Open Discussion 		
	 among Speakers and
	Attendees
4:15 PM	 Closing Remarks
Summit Chair:	 John Papadopulos
	 President,
	 Wells Fargo Retirement
	 Wells Fargo  Company
	Treasurer/Secretary,
	 IRI Board of Directors
Gold
Platinum
Silver
Premier Alliance Program
IRI would like to thank the following organizations for their generous support and participation
in our Premier Alliance Program:
Speaker Biographies
Jamie Cox
Managing Partner
Harris Financial Group
James Cox, managing partner at Harris Financial
group—A Financial Planning Firm in Richmond,
VA, helps clients retire from some of America’s most established
companies, including Verizon, Altria, Dominion, Exelon, and Duke
Energy. Jamie holds both an Undergraduate Degree in Chemistry
and an MBA from Virginia Commonwealth University.
Previously recognized by Barron’s, Registered Rep Magazine and
Virginia Business Journal as one of the top independent financial
advisors in the country based on assets under management, Mr. Cox
has established himself in the industry as a leader and an educator.
He a frequent guest on national television and has been quoted
extensively throughout national and trade press. Recently, Mr. Cox
was named as InvestmentNews’ #2 Financial Adviser Must Follows
on Twitter.
Gregory Crawford
Deputy Editor
InvestmentNews
GregCrawfordgrewupinwesternMassachusetts,
attendedDrewUniversityinMadison,N.J.,wherehe
caught the writing bug and realized that New York was the place to
be. His first job was in publishing; however, it was telemarketing a
computer equipment directory for Ziff-Davis. He eventually landed
at Reuters, where he cut his teeth on the Wall Street desk. He spent
10 years there in New York, Hong Kong and Chicago. He then
joined Crain Communications in 2003 as a reporter with Pensions
 Investments, was involved with the Crain startup Financial Week
for a couple years, rejoined to PI as online editor, took a couple
years ‘off’ from Crain to run a content-driven community website
for the institutional capital markets industry and came back in 2010
to join InvestmentNews. Greg has a wife and two kids and his main
hobby is cooking.
Speaker Biographies
	 myIRIonline.org	11
Ashlea Ebeling
Associate Editor
Forbes Media LLC
Ashlea Ebeling covers personal finance for
Forbes Media LLC. She helps consumers navigate
tax-advantaged workplace benefits, college savings and retirement
accounts, tax and estate planning and philanthropy. Follow her
stories at http:/www.forbes.com/sites/ashleaebeling or www.
twitter.com/ashleaebeling.
Richard Eisenberg
Assistant Managing Editor
PBS Nextavenue.org
Richard Eisenberg is Assistant Managing Editor
and Editor of the Money and Work channels at PBS’s
Nextavenue.org,asiteforpeople50+.Previously,hewasFrontPage
Finance Editor of Yahoo.com, Executive Editor of Money magazine,
Special Projects Director and Money Editor of Good Housekeeping
and a personal finance reporter at USA Today. He is also the author
of How to Avoid a Mid-Life Financial Crisis and The Money Book
of Personal Finance. Mr. Eisenberg is a graduate of Northwestern
University’s Medill School of Journalism.
Nora Dowd Eisenhower
Assistant Director, Office of Financial
Protection for Older Americans
Consumer Financial Protection Bureau
Nora Dowd Eisenhower joined the Consumer
Financial Protection Bureau (CFPB) to serve as the Assistant
Director of its Office of Financial Protection for Older Americans in
August 2013. Prior to joining the CFPB, she served as the Senior
Vice President of Economic Security and Director of the National
Center for Benefits Outreach  Enrollment at the National Council
on Aging. Her experience in working with older Americans also
reaches to the state and private levels. Previously, Nora worked
as Secretary of the Pennsylvania Department of Aging, where she
managed an extensive statewide network of aging services. Prior
to the Department of Aging, she served as Executive Director for
AARP Pennsylvania. Earlier in her career, she fought health care
fraud among Medicare beneficiaries at The Center of Advocacy for
the Rights and Interests of the Elderly (CARIE) and also served as a
Pennsylvania deputy attorney general in the Bureau of Consumer
Protection. She began her legal career as a staff attorney at the
Federal Trade Commission in Washington, D.C. where she targeted
telemarketing fraud and other matters involving consumer fraud.
Speaker Biographies
12	 IRI Older Investors Summit 2015
Lourdes Gonzalez
Assistant Chief Counsel for Sales Practices,
Division of Trading and Markets
U.S. Securities and Exchange Commission
Lourdes Gonzalez is Assistant Chief Counsel for Sales Practices
in the Division of Trading and Markets at the U.S. Securities and
Exchange Commission. The Office of Sales Practices has program
responsibility for a broad range of broker-dealer sales practice
issues, as well as broker-dealer supervision, anti-money laundering
compliance, and securities arbitration.
Ms. Gonzalez also has served as Counsel to former SEC
Commissioner Laura S. Unger. Prior to joining the Commission in
1993, Ms. Gonzalez worked at the U.S. Department of the Treasury.
She earned her law degree from George Washington University and
her undergraduate degree from Georgetown University.
Angela Gutchess, Ph.D.
Associate Professor of Psychology
Brandeis University
Dr. Angela Gutchess is an Associate Professor of
Psychology at Brandeis University, with appointments
in Neuroscience and the Volen Center for Complex Systems. She
received her Ph.D. in Psychology from the University of Michigan
and her BA and BS from Boston University. Her research investigates
the influence of age and culture on memory, using both behavioral
and neuroimaging (fMRI, ERP) methods. This work has been funded
by NIA, NSF, Fulbright Program, American Federation for Aging
Research, and the Alzheimer’s Association. She has authored over
50 journal articles and has a forthcoming book on the cognitive
neuroscience of aging.
Timothy Keeton
Assistant Vice President
Senior Investors  Advisors Compliance
LPL Financial
TimothyKeetonisAssistantVicePresidentandhead
of Senior Investors and Advisors Compliance at LPL Financial. Tim is
the primary point of contact for advisors, OSJ supervisors, senior
management and other home office personnel at LPL, regarding
issues affecting senior investors and senior advisors (e.g. dementia,
elder financial exploitation, etc.), and is responsible for designing
and implementing a best-in-class program including developing
content for training and communication material, benchmarking
within the industry, and reviewing and identifying any gaps, related
to seniors, in the overall compliance and risk management program.
Mr. Keeton is an experienced senior banking and financial services
professional with a depth of experience in other areas such as
suitability and “know-your-customer” rules, supervision, policy
creation, offshoring, and electronic communications for the banking,
investment banking and capital markets, investment advisory and
insurance industries. He is active in the industry supporting efforts to
improve and develop policies relating to senior investor issues and
is a member of the SIFMA Senior Investors Working Group. He has
been active in the industry since 1989.
Speaker Biographies
	 myIRIonline.org	13
Jennifer Lewis
Corporate Counsel
MetLife
Jennifer Lewis is Corporate Counsel in the Broker-
Dealer Unit of the Law Department of MetLife. Ms.
Lewis has been involved with Senior Investor issues since 2006,
when the securities regulators issued a joint report on “free lunch”
sales seminars. She provides advice on policies and procedures,
training and education, and supervision and oversight. Ms. Lewis
chairs an internal Vulnerable Customer task force. She is also a
member of the SIFMA Senior Investors committee. Ms. Lewis has
been with MetLife for nine years. Prior to moving to Massachusetts,
Ms. Lewis was Special Counsel in the Division of Market Regulation
at the SEC.
Ronald Long
Senior Vice President  Director of
Regulatory Affairs and Client Initiatives
Wells Fargo Advisors, LLC
Ron Long joined Wells Fargo Advisors through
its predecessor Wachovia in 2002. His current role at the firm
is Senior Vice President and Director of Regulatory Affairs and
Elder Client Initiatives. In this role, Ron works with key business
and support units to insure they are aware of challenges facing
elder clients and preparing them for the changing regulatory and
legislative environment. He assists the firm by frequently meeting
with securities regulators and adult protective services while also
monitoring legislative changes impacting the retail brokerage
industry.
Ron worked for the U.S. Securities and Exchange Commission
in several roles including as a counselor to Chairman Arthur Levitt.
He attended Williams College and received his law degree from
Georgetown University Law Center.
Rosa Maymi
Senior Advisor
Financial Security
AARP
Rosa Maymi is an Advisor with AARP’s Financial
Security Team, supporting efforts to educate aged 50+ consumers
on anti-fraud initiatives, asset protection, and other financial
security issues. Prior to AARP, she was with FINRA (Financial
Industry Regulatory Authority) where she oversaw the development
of educational resources for financial services professionals; she
also directed a communications services unit earlier in her career
at FINRA. Rosa earned masters and bachelor’s degrees from the
University of Maryland.
Thomas M. Mierswa, Jr., Esq.
Executive Director, Branch Advisory
Group, Legal and Compliance Division
Morgan Stanley Wealth Management
Tom Mierswa is an Executive Director in the
Branch Advisory Group of the Legal and Compliance Division of
Morgan Stanley Wealth Management. He started his career on
Wall Street as a litigator, later turning to retail advisory law. Before
joining Wall Street, Tom clerked on the District of Columbia Court of
Appeals and served as a Senior Investigative Counsel in the New
York County District Attorney’s Office. He is an adjunct professor
of law at Fordham University Law School, sits as a FINRA arbitrator
and is a frequent presenter on issues arising from the handling of
accounts of senior investors.
Speaker Biographies
14	 IRI Older Investors Summit 2015
Paula Nelson
Executive Vice President,
Global Atlantic Financial Group /
Head of Annuity Distribution
Forethought Distributors, LLC
Paula Nelson has over 25 years of experience in the bank and
broker-dealer community. She served as Chief Executive Officer and
President of Transamerica Capital, Inc., a leading wholesale broker-
dealer offering variable and fixed annuities, mutual funds and life
insurance.
As Managing Director for AEGON Financial Services Group, Inc.,
she was responsible for business development with AEGON’s top
institutional business partners in the United States.
Ms. Nelson served for 10 years on the board of the American
Bankers Insurance Association, the largest bank/insurance trade
association in the country. She also served on the Advisory Board
of Banks in Insurance an industry association and trade publication
from 1990-1997. Ms. Nelson is a registered principal, holding a series
26, 6, and 63 securities license and her life and health license in the
State of Minnesota.
Ms. Nelson is a 1985 graduate of the University of Minnesota.
John Papadopoulos
President
Wells Fargo Retirement
Wells Fargo  Company
	 Treasurer/Secretary
	 IRI Board of Directors
Mr. Papadopulos is responsible for leading Wells Fargo’s
retirement business across the company. In addition to retirement
strategy, his group drives the sales of IRAs and annuities through the
company’s bank and brokerage channels, manages the institutional
retirement, trust and custody businesses and leads the company’s
reinsurance practice. He assumed his current position in May 2008.
Previously, Mr. Papadopulos was responsible for Wachovia’s
investment banking business with insurance companies, banks and
large cap financial institutions and before that he was responsible
for developing and managing relationships with Wachovia’s top
institutional investor clients globally. Before this position, Mr.
Papadopulos was responsible for the firm’s investment banking
efforts within the Industrial Growth, Consumer Products and Retail,
and Energy and Power sectors and ran the firm’s Merger and
Acquisition and Private Placement businesses.
Prior to joining First Union in 1996, Mr. Papadopulos was a
Managing Director and Co-Head of Bankers Trust’s Global Fixed
Income business, based in New York. Mr. Papadopulos started
his career with the Continental Bank in Chicago. Mr. Papadopulos
has a B.S. from Indiana University and a MBA from Northwestern
University’s Kellogg School of Management. He and his wife, Susie,
live in Charlotte with their four children.
Speaker Biographies
	 myIRIonline.org	15
Gregory Samanez-Larkin, Ph.D.
Assistant Professor of Psychology,
Cognitive Science  Neuroscience
Yale University
Gregory Samanez-Larkin is a professor of
psychology, cognitive science, and neuroscience at Yale University
and received his PhD from Stanford University. He is a rising expert
on decision making and aging. His research combines psychology,
neuroscience, and economics to examine how different aspects of
motivationandcognitionchangeacrossthelifecourseandinfluence
decisionmakingwithanemphasisonconsumerfinance.Thisworkis
supported by several grants and awards from the National Institute
on Aging and the FINRA Investor Education Foundation. At Yale he
teaches a well-reviewed seminar on decision making in the brain
and a surprisingly popular large lecture course on statistics.
Shawn Scholz
Vice President, Compliance Policy,
Training  Field Oversight
Ameriprise Financial
ShawnScholz is VicePresident,Compliance within
the General Counsel’s Office at Ameriprise Financial, Inc. Mr. Scholz
has responsibility to develop and manage all policies for the broker-
dealer,leadregulatoryandcompliancecommunicationsandtraining
development for the firm and oversee the compliance functions of
the sales organization of Ameriprise Financial including the OSJ and
branch exam program as well as the Senior Investors support and
oversightstrategyforthefirm.Mr.ScholzhasbeenwithAmeriprisefor
18yearsinavarietyofpositionsincludingtradingoperations,clearing
operations,recruiting,trainingandprogramimplementation.Priorto
his current role, Mr. Scholz led the development of major technology
capabilities, expanding operations in multiple states and managing
components of the investment agenda for the Advice and Wealth
Management segment at Ameriprise. Mr. Scholz is active in the
industry supporting efforts specifically tied to Senior Investor issues
including the SIFMA Senior Investors committee and an advocate
for Ameriprise to develop increased awareness and education for
registered representatives, clients and the general public.
Speaker Biographies
16	 IRI Older Investors Summit 2015
Catherine J. Weatherford
President and CEO
Insured Retirement Institute
Catherine Weatherford is the President and Chief
Executive Officer of the Insured Retirement Institute
(IRI), the leading not-for profit organization educating Americans
about the importance of retirement planning, including the growth,
acceptance,andunderstandingofannuityandvariablelifeproducts.
She led the association through an extensive and successful
rebranding, bringing in more than 150,000 financial advisors as
members. As a result of her leadership and accomplishments, Ms.
Weatherford was selected as one of the nation’s top association
executivesfor2010,joiningtheranksof20eliteleadersselectedfrom
hundreds of candidates. Ms. Weatherford is a distinguished thought-
leader on issues related to retirement security. She is a member of
theU.S.Chamber’sCommitteeof100,aswellastheExchequerClub,
the pre-eminent forum in Washington, D.C., for national economic
and financial policy.
Prior to joining IRI, Ms. Weatherford served for 12 years as
Chief Executive Officer of the National Association of Insurance
Commissioners.ShewasalsothefirstwomantoserveasOklahoma’s
Insurance Commissioner – a position she held from 1991 to 1995,
after serving as a senior policy advisor to Oklahoma Governor
David Walters. She began her career at the Oklahoma Insurance
Department, serving in several capacities in her 13-year tenure.
She served on the National Insurance Producer Registry Board of
Directors for nine years and the American Society of Association
Executives Board of Directors for four years. She is a graduate of the
University of Central Oklahoma with a Bachelor of Arts in political
science.
Walter White
President and Chief Executive Officer
Allianz Life Insurance Company
of North America
Walter White is president and CEO of Allianz
Life Insurance Company of North America (Allianz Life®). Prior to
assuming his position as CEO, White served as chief administrative
officer leading the Operations, IT, Compliance, and Suitability
departments, and the Central Project Office.
Before joining Allianz Life in 2009, Mr. White was president of
Woodbury Financial Services (now an AIG broker/dealer), and led
the formation of the company after Hartford Life purchased Fortis
Financial Group in 2001. Prior to joining Fortis, White was president
of MONY Brokerage, the MONY Group’s life insurance brokerage
subsidiary.
Mr. White earned his BA in history from Yale University, and an
MBA from The Wharton School at the University of Pennsylvania. He
is an active member of the Minnesota Business Partnership and the
American Council of Life Insurers.
JOB #:
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NOTES:
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MLIFE0002639_FC_OIS.indd
MLIFE0002639
MTLUS
Other
8” x 3.125”
8.5” x 3.375”
9” x 3.875”
IRI Older Investors
Summit Program
None
INKS:
Cyan, Magenta, Yellow, Black
FONTS:
Frutiger LT Std (47 Light Condensed, 66 Bold Italic, 45 Light, 65 Bold), DIN 1451 Std
(Engschrift)
IMAGES:
BlueGradient.psd (CMYK; 300 ppi; 100%), MetLife_1C_White.eps (23.25%), People-
Talking.ai (4.5%), Clock.ai (27.55%), FlexChoice.ai (45.5%), Overwhelmed.ai (3.3%),
Boat.psd (CMYK; 3305 ppi; 9.08%)
SAVED: 5-19-2015 12:18 PM BY: Darryl Tait PRINTED AT: None
1.FlexChoice is referred to as the Guaranteed Lifetime Withdrawal Benefit in the prospectus. Available for an additional annual fee of 1.20% of the Benefit Base. Upon Automatic Step-Up, the annual charge may increase, up to a maximum of 2.00%.
2.Guarantees are subject to product terms, exclusions and limitations, and the insurer’s claims-paying ability and financial strength.
It is possible to lose money in a variable annuity even when an optional protection benefit is elected.The prospectus for a MetLife variable annuity issued by MetLife insurance company is available from MetLife.
The contract prospectus contains information about the contract’s features, risks, charges and expenses. Clients should read the prospectus and consider this information carefully before investing. Availability and
features may vary by state. MetLife variable annuities are long-term investments designed for retirement purposes and have limitations, exclusions, charges,termination provisions and terms for keeping them in force.The account value is subject to market fluctuations
and investment risk so that, when withdrawn, it may be worth more or less than its original value. Variable annuities, other than Preference Premier
®
, are issued by MetLife Insurance Company USA, Charlotte, NC 28277 on Policy Form 8010 (11/00). The Preference
Premier variable annuity is issued by Metropolitan Life Insurance Company on Policy Form PPS (07/01) and is offered through MetLife Securities, Inc (member FINRA/SIPC). All variable products are distributed by MetLife Investors Distribution Company (member FINRA).
All are MetLife companies. © 2015 MetLife, Inc. L0415418383[exp0416][All States]
Visit flexchoice.metlife.com to learn more.
FlexChoice1
from MetLife is a VA rider with real-life flexibility designed to provide guaranteed2
income for life with the potential to grow with the market.
Finally, no matter what life-changes your clients face, there’s a VA rider flexible enough to help ensure that they are covered.
a rider for variable annuities, flexible for the ways
LIFE UNFOLDS
What if my client wants to add
income for a spouse at a later date?
What if my client wants
more money to help
pay for something like
a dream vacation?
What if my client’s cost of living
suddenly goes up?
What if my client wants to
retire, but the market’s flat?
What’s better than an annuity
with a daily step-up option?
How about one with two.
Daily 6/Daily +4 cost 1.25% annually. The charge cannot exceed 2.50%. These optional benefit charges may increase upon any contract anniversary. If an increase is declined, the withdrawal
percentage will be decreased by 1% (ex.: 5% to 4%); however, market step-ups and Deferral Bonuses, if applicable will continue to be credited.
All guarantees are based on the claims-paying ability of Forethought Life Insurance Company and assume compliance with the benefit rules.
Variable annuities offer tax-deferral, professionally managed investment options and flexible payouts. Values will fluctuate with investment performance, and the annuity may gain or lose value.
Charges and fees will also reduce its value. Optional benefits are not available for purchase outside of a variable annuity and may be elected at an additional cost. A standard death benefit is
included in the base product. Suitability and willingness to purchase the variable annuity must be considered prior to the potential benefits of any optional features.
Taxable distributions (including certain deemed distributions) are subject to ordinary income taxes, and if made prior to age 591/2, may also be subject to a 10% federal income tax penalty.
Distributions received from a non-qualified contract before the Annuity Commencement Date are taxable to the extent of the income on the contract. Payments from IRAs are taxable in
accordance with the normal rules surrounding taxation of payments from an IRA. Early surrender charges may also apply. Withdrawals will reduce the death benefit and any optional guaranteed
amounts in an amount more than the actual withdrawal.
This information is written in connection with the promotion or marketing of the matter(s) addressed in this material. The information cannot be used or relied upon for the purpose of avoiding
IRS penalties. These materials are not intended to provide tax, accounting or legal advice. As with all matters of a tax or legal nature, your clients should consult their own tax or legal counsel
for advice.
The ForeRetirement flexible-premium variable annuity suite is issued by Forethought Life Insurance Company and underwritten and distributed by Forethought Distributors, LLC.
Forethought is Forethought Life Insurance Company and affiliates, subsidiaries of Global Atlantic Financial Group Limited.
To learn more about Forethought and ForeRetirement, contact your wholesaler or call (877) 454-4777.
NOT FOR USE WITH THE PUBLIC. FOR BROKER/DEALER USE ONLY.
Daily 6 Daily +4
ForeRetirementTM
variable annuity, now with two optional
daily step-up withdrawal benefits for client income needs.
101706 (01-15)
ForeRetirementTM
Variable Annuity
IRI Board of Directors
Bruce Ferris — Chairman
President
Prudential Annuities Distributors
Nick Lane — Vice Chairman
Senior Executive Director
Head of U.S. Life and Retirement
AXA
Robert Moore — Immediate Past
Chairman Chief Executive Officer
Legal  General Investment Management
American, Inc. (LGIMA)
John Papadopulos — Treasurer/Secretary
President
Wells Fargo Retirement
Wells Fargo  Company
Catherine J. Weatherford — President
President and Chief Executive Officer
Insured Retirement Institute (IRI)
William Benjamin **
Chief Executive Officer
U.S. Bancorp Investments Inc. 
U.S. Bancorp Insurance Services
Mitchell Caplan
Chief Executive Officer
Jefferson National Financial
John Carter **
President  Chief Operating Officer
Nationwide Retirement Plans
Greg P. Cicotte
Head of U.S. Wealth Management
and Distribution
Jackson National Life
Michael Cogswell
Senior Vice President
Product Manager - Retirement Solutions
PIMCO
Scott Couto
President
Fidelity Financial Advisor Solutions
David Cruz
Senior Managing Partner / Head of Retail Annuities
New York Life Insurance Company
Robert DeChellis **
President  Chief Executive Officer
Allianz Life Financial Services
Lynne Ford
Executive Vice President
Head of Distribution
Calvert Investments, Inc.
Elizabeth M. Forget
Senior Vice President
MetLife Americas Retail Division
Will H. Fuller
President Annuity Solutions
Lincoln Financial Distributors and
Lincoln Financial Network
Benjamin Huneke
Managing Director
Head of Investment Solutions
Morgan Stanley Wealth Management
Carolyn Johnson
President of Annuities  Tax Exempt Markets
Voya Financial
Jim Kwok
Managing Director
J.P. Morgan Asset Management
William Lowe
President
Sammons Retirement Solutions
Erica McGinnis
President and Chief Executive Officer
AIG Advisor Group
Jeff Miller
Head of Wealth Management
Advice  Platforms
UBS Financial Services, Inc.
William Morrissey
Managing Director and Divisional President
Independent Advisor Services
LPL Financial
Paula Nelson **
Executive Vice President
Global Atlantic Financial Group
Head of Annuity Distribution
Forethought Distributors, LLC
Caroline O’Connell
Chief Marketing Officer
Investment Services
BNY Mellon
Jerry Patterson
Senior Vice President of Retirement 
Investor Services
Principal Financial Group
Dave Paulsen
President
Transamerica Distributors Investments
and Retirement Division
Transamerica Capital, Inc.
George Riedel
Head of Financial Institutions
US Investment Services
T.Rowe Price
Larry Roth
Chief Executive Officer
Cetera Financial Group
Tom Streiff
Senior Managing Director
Retirement Income Product  Distribution
Integration
TIAA-CREF
David Tyrie
Managing Director
Head of Retirement  Personal Wealth Solutions
Global Wealth  Retirement Solutions
Bank of America Merrill Lynch
Marc Vosen
Chief Executive Officer
Key Investment Services
**At-large member of the IRI Executive Committee,
which includes IRI officers.
	 myIRIonline.org	19
Gregory Curley
Senior Litigation Counsel
AIG Advisor Group
Michele Kryger
Director of Compliance Operations
AIG American General Life Companies
Vanessa Ramirez
Senior Director of Government
Relations and Counsel
Allianz Life Insurance Company
Walter White
President and Chief Executive Officer
Allianz Life Insurance Company
Shawn Scholz
Vice President- Compliance
Ameriprise Financial Services
Angela Reynolds
Retirement Income Sales and
Relationship Manager
Cetera Financial Group
John Ellis
Principal, Field Supervision
Edward Jones
Chris Shea
Compliance Director
Fidelity Investments Life Insurance Company
Mary Cavanaugh
Chief Compliance Officer
Global Atlantic Financial Group
Paula Nelson
Head of Annuity Distribution
Forethought Life Insurance Company,
A Global Atlantic Company
Yaqub Ahmed
Head of Investment-Only Division-U.S.
Franklin Templeton Investments
Renee Long
Retirement Product Manager
Goldman Sachs Asset Management
Linda Senker
Chief Compliance Officer - Retirement
Solutions
Guardian Insurance  Annuity Co.
Jamie Cox
Managing Partner
Harris Financial Group
Rhonda Monroe
Annuity Suitability Manager
Jackson National Life
Proud Sponsor of the IRI Older Investors Summit
Attendees List
20	 IRI Older Investors Summit 2015
Attendees List
Yoojin Kim
Client Portfolio Manager
JP Morgan Asset Management
William Dauksewicz
Vice President  Manager,
Individual Life Compliance
Liberty Mutual Group
Jana Lee Pruitt
Executive Vice President
Life Insurance Council of New York, Inc.
Timothy Keeton
AVP
LPL Financial
Kelly Pirrotta
AML Compliance Director
MassMutual Financial Group
Lori Salvo
First Vice President and Asst. General
Counsel
Merrill Lynch Global Wealth Management
Anthony Bundy
Senior Fraud Investigator
MetLife
Jennifer Lewis
Senior Counsel
MetLife
Patricia Reilly
Advanced Markets Consultant
MetLife
Rich Smith
Compliance Manager
MetLife
Ronke Desalu-Dottin
VP - Annuity Business Development
Morgan Stanley
James Rabenstine
Chief Compliance Officer
Nationwide Financial
Judy Bartlett
Vice President and Associate
General Counsel
New York Life Insurance Company
Anthony Capretti
Associate
New York Life Insurance Company
Barbara McInerney
Chief Compliance Officer and Senior VP
New York Life Insurance Company
Michael Cogswell
SVP, Product Manager - Retirement Solutions
Pacific Investment Management Company
(PIMCO)
Michelle O’Haren
Retirement Resource Consultant
Pacific Life Insurance Company
Barbara Smith
Vice President, Insured Solutions, Financial
Solutions
Pershing LLC
Mark Livesay
Vice President, Annuities Compliance
Prudential Annuities
Andrene Smith
Director, Policy Development, External Affairs
Prudential Financial
Angie Welch
Director, Compliance
Prudential Financial
Bill Lowe
President, Sammons Retirement Solutions
Sammons Financial Group
Joshua Cook
Annuities Vice President  Counsel
Signator Financial Services (formerly Symetra)
Richard Vynalek
Compliance Director
Symetra Financial
Margaret Byrne
Sr. Dir., Associate General Counsel
TIAA-CREF
Julie Calderon Rizzo
Associate General Counsel
TIAA-CREF
Peter Kennedy
Chief Operating Officer
TIAA-CREF
Molly Possehl
Asst. General Counsel
Transamerica / AEGON
Sarah Koth
Advanced Sales Specialist
Voya Financial
Allison Chin-Leong
Director, Retail Retirement Communications
Wells Fargo  Company
John Papadopulos
President, Wells Fargo Retirement
Wells Fargo  Company
Ronald Long
Director of Regulatory Affairs  Elder Client
Initiatives
Wells Fargo Advisors
Judith Kozlowski
Senior Advisor for Elder Justice
Department of Health  Human Services
	 myIRIonline.org	21
Attendees List
Angela Gutchess
Associate Professor of Psychology
Brandeis University
Rosa Maymi
Senior Advisor, Financial Security
AARP
Gregory Samanez-Larkin
Assistant Professor of Psychology
Yale University
Lourdes Gonzalez
Assistant Chief Counsel - Sales Practices
U.S. Securities and Exchange Commission
Thomas Mierswa
Executive Director, Branch Advisory Legal
Morgan Stanley Wealth Management
Nora Eisenhower
Assistant Director, Office of Older Americans
Consumer Financial Protection Bureau
Gregory Crawford
Deputy Editor
Investment News
Richard Eisenberg
Assistant Managing Editor
PBS
Ashlea Ebeling
Associate Editor
Forbes Media LLC
John Kohler
Senior Vice President of Advanced Markets
Transamerica Capital
Wendy Johnson
Assistant Vice President, Conflict Resolution
U.S. Bancorp Investments
22	 IRI Older Investors Summit 2015
Notes
	 myIRIonline.org	23
Insured Retirement Institute
PHONE 202-469-3000
FAX 202-469-3030
EMAIL MEMBERSHIP@IRIONLINE.ORG
WEB MYIRIONLINE.ORG
FOLLOW TWITTER.COM/IRIONLINE
	 FACEBOOK.COM/INSURED.
	 RETIREMENT.INSTITUTE

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iri-older-investors-summit-final-program

  • 1. May 27, 2015 | 3 West Club | New York, New York Older Investors Summit Strengthening Financial Security for Older Americans
  • 2. 2 IRI Older Investors Summit 2015 Anti-Trust Policy and Caution As members of a trade association, each person attending this function must be mindful of the constraints imposed by federal and state anti-trust laws. The people here today represent companies that are in direct competition with one another. IRI’s purpose is to provide a forum for the free exchange of ideas on the designated topics. It is not the purpose of this meeting to reach any agreement that could have anti-competitive effects. Individuals must keep in mind that a violation of the anti-trust laws may subject them to substantial fines – or worse. You can avoid problems by following these simple guidelines: • Stick to the published agenda. • Be cautious about discussions involving pricing, premiums, benefits to be offered or terminated, and who should or should not be covered. The Justice Department views these types of discussions with concern and suspicion. Never take a poll of participants’ positions or make a collective agreement on these issues. • Always retain your right to make an independent judgment on behalf of your company. IRI is dedicated to assisting each of its members in achieving their competitive potential.
  • 3. myIRIonline.org 3 Dear Colleague, On behalf of the IRI Board of Directors, welcome to the IRI Older Investors Summit: Strengthening Financial Security for Older Americans. We are delighted to have you join us as we explore the issues of diminished capacity and financial elder abuse with financial services industry leaders, nationally recognized academics, as well as policymakers and regulators. The population of people aged 65 and older is one of the fastest growing cohorts in the United States. The U.S. Census Bureau projects that this group will nearly double in size by 2050 – largely as a result of aging Baby Boomers – increasing to nearly 84 million Americans. As this group continues its record expansion, it will necessitate the availability of information for financial services professionals and consumers regarding issues specific to older Americans. As a result, IRI has compiled the best resources from nonprofit groups, regulators and government agencies to create a one-stop shop focused on protecting older investors. The IRI resource center on protecting older investors is available at IRIonline.org under our Research and Education section. Here you will find a wide array of important information and educational materials including: • Resources for consumers to protect against being the victim of financial abuse. • An interactive map to find local resources to protect older consumers who may be the victim of financial elder abuse. • Tip sheets for financial advisors on spotting signs of diminished capacity and financial elder abuse. • Regulatory notices, guidance and reports for financial services firms on interacting with older clients. But that is just the first step. Through this Summit, IRI has brought together a powerful complement of advocates and stakeholders to help advance our collective goals to protect older clients from financial harm. By working together to increase awareness and knowledge regarding financial elder abuse, it is our objective to prevent it from occurring so that retirees can maintain a secure and dignified retirement. Thank you again for your participation. We look forward to a dynamic and educational discussion. Sincerely, Catherine J. Weatherford President and CEO Insured Retirement Institute (IRI)
  • 4. ThegeneraldistributorisNationwideInvestmentServicesCorporation(NISC),memberFINRA.Let’sFaceItTogetherandSocialSecurity360AnalyzerareservicemarksofNationwide LifeInsuranceCompany.Nationwide,theNationwideNandEagle,andNationwideisonyoursideareservicemarksofNationwideMutualInsuranceCompany.©2015Nationwide. NFV-0946AO (5/15) Your clients’ fear of filing for Social Security at the wrong age. When- ophobia: Help your clients optimize their filing strategy with our Social Security 360 Analyzer tool from Nationwide.® Test-drive the tool now at nationwide360testdrive.com
  • 5. Event Sponsors IRI would like to thank the following organizations for their support of the IRI Older Investors Summit: Chairman Level: President Level: Director Level:
  • 6. 8:15 AM – 9:00 AM Breakfast 9:00 AM – 9:15 AM Welcome Remarks Summit Chair: John Papadopulos President Wells Fargo Retirement, Wells Fargo & Company Treasurer/Secretary, IRI Board of Directors 9:15 AM – 9:45 AM Retirement Planning and Older Investors: An Overview Speaker: Judith Kozlowski, JD Senior Advisor for Elder Justice, Administration for Community Living, Department of Health and Human Services 9:45 AM – 10:15 AM Industry Keynote Speaker: Walter White President and Chief Executive Officer, Allianz Life Insurance Company of North America 10:15 AM – 11:00 AM Just the Facts: Understanding the Issues Facing Older Investors Moderator: Ronald Long Senior Vice President & Director of Regulatory Affairs and Client Initiatives, Wells Fargo Advisors, LLC Panelists: Angela Gutchess, Ph.D. Associate Professor of Psychology, Brandeis University Rosa Maymi Senior Advisor Financial Security, AARP Gregory Samanez-Larkin, Ph.D. Assistant Professor of Psychology, Cognitive Science & Neuroscience, Yale University 11:00 AM – 11:15 AM Break 6 IRI Older Investors Summit 2015 Agenda
  • 7. 11:15 AM – 12:15 PM Regulator Roundtable: Initiatives to Educate and Protect Older Americans Moderator: Paula Nelson Executive Vice President Global Atlantic Financial Group / Head of Annuity Distribution, Forethought Distributors, LLC Panelists: Lourdes Gonzalez Assistant Chief Counsel – Sales Practices, Division of Trading and Markets, U.S. Securities and Exchange Commission Nora Eisenhower Assistant Director Office of Older Americans, Consumer Financial Protection Bureau 12:15 PM – 1:30 PM Lunch [provided] and Investor Education: Media Perspectives Moderator: Gregory Crawford Deputy Editor, Investment News Panelists: Ashlea Ebeling Associate Editor, Forbes Media LLC Richard Eisenberg Assistant Managing Editor, PBS Nextavenue.org 1:30 PM – 2:00 PM The Emotional Connection: Financial Planning in the Shadow of Dementia Speaker: John Kohler Senior Vice President of Advanced Markets, Transamerica Capital myIRIonline.org 7 Agenda
  • 8. 8 IRI Older Investors Summit 2015 Agenda 2:00 PM – 2:45 PM Protecting Older Investors: The Role of Training and Compliance Programs Moderator: Timothy Keeton Assistant Vice President Senior Investors & Advisors Compliance, LPL Financial Panelists: Jennifer Lewis Corporate Counsel, MetLife Shawn Scholz Vice President Compliance Policy, Training & Field Oversight, Ameriprise Financial 2:45PM – 3:00 PM Break 3:00PM – 3:45 PM Best Practices for Working with Older Investors Moderator: Thomas M. Mierswa, Jr., Esq. Executive Director Branch Advisory Group, Legal and Compliance Division, Morgan Stanley Wealth Management Panelists: Jamie Cox Managing Partner Harris Financial Group Wendy Johnson Assistant Vice President, Conflict Resolution, Department of Compliance, U.S. Bancorp Investments Inc. 3:45PM – 4:15 PM Public Policy: Opportunities to Meet the Needs of Older Investors An Open Discussion among Speakers and Attendees 4:15 PM Closing Remarks Summit Chair: John Papadopulos President, Wells Fargo Retirement Wells Fargo Company Treasurer/Secretary, IRI Board of Directors
  • 9. Gold Platinum Silver Premier Alliance Program IRI would like to thank the following organizations for their generous support and participation in our Premier Alliance Program:
  • 10. Speaker Biographies Jamie Cox Managing Partner Harris Financial Group James Cox, managing partner at Harris Financial group—A Financial Planning Firm in Richmond, VA, helps clients retire from some of America’s most established companies, including Verizon, Altria, Dominion, Exelon, and Duke Energy. Jamie holds both an Undergraduate Degree in Chemistry and an MBA from Virginia Commonwealth University. Previously recognized by Barron’s, Registered Rep Magazine and Virginia Business Journal as one of the top independent financial advisors in the country based on assets under management, Mr. Cox has established himself in the industry as a leader and an educator. He a frequent guest on national television and has been quoted extensively throughout national and trade press. Recently, Mr. Cox was named as InvestmentNews’ #2 Financial Adviser Must Follows on Twitter. Gregory Crawford Deputy Editor InvestmentNews GregCrawfordgrewupinwesternMassachusetts, attendedDrewUniversityinMadison,N.J.,wherehe caught the writing bug and realized that New York was the place to be. His first job was in publishing; however, it was telemarketing a computer equipment directory for Ziff-Davis. He eventually landed at Reuters, where he cut his teeth on the Wall Street desk. He spent 10 years there in New York, Hong Kong and Chicago. He then joined Crain Communications in 2003 as a reporter with Pensions Investments, was involved with the Crain startup Financial Week for a couple years, rejoined to PI as online editor, took a couple years ‘off’ from Crain to run a content-driven community website for the institutional capital markets industry and came back in 2010 to join InvestmentNews. Greg has a wife and two kids and his main hobby is cooking.
  • 11. Speaker Biographies myIRIonline.org 11 Ashlea Ebeling Associate Editor Forbes Media LLC Ashlea Ebeling covers personal finance for Forbes Media LLC. She helps consumers navigate tax-advantaged workplace benefits, college savings and retirement accounts, tax and estate planning and philanthropy. Follow her stories at http:/www.forbes.com/sites/ashleaebeling or www. twitter.com/ashleaebeling. Richard Eisenberg Assistant Managing Editor PBS Nextavenue.org Richard Eisenberg is Assistant Managing Editor and Editor of the Money and Work channels at PBS’s Nextavenue.org,asiteforpeople50+.Previously,hewasFrontPage Finance Editor of Yahoo.com, Executive Editor of Money magazine, Special Projects Director and Money Editor of Good Housekeeping and a personal finance reporter at USA Today. He is also the author of How to Avoid a Mid-Life Financial Crisis and The Money Book of Personal Finance. Mr. Eisenberg is a graduate of Northwestern University’s Medill School of Journalism. Nora Dowd Eisenhower Assistant Director, Office of Financial Protection for Older Americans Consumer Financial Protection Bureau Nora Dowd Eisenhower joined the Consumer Financial Protection Bureau (CFPB) to serve as the Assistant Director of its Office of Financial Protection for Older Americans in August 2013. Prior to joining the CFPB, she served as the Senior Vice President of Economic Security and Director of the National Center for Benefits Outreach Enrollment at the National Council on Aging. Her experience in working with older Americans also reaches to the state and private levels. Previously, Nora worked as Secretary of the Pennsylvania Department of Aging, where she managed an extensive statewide network of aging services. Prior to the Department of Aging, she served as Executive Director for AARP Pennsylvania. Earlier in her career, she fought health care fraud among Medicare beneficiaries at The Center of Advocacy for the Rights and Interests of the Elderly (CARIE) and also served as a Pennsylvania deputy attorney general in the Bureau of Consumer Protection. She began her legal career as a staff attorney at the Federal Trade Commission in Washington, D.C. where she targeted telemarketing fraud and other matters involving consumer fraud.
  • 12. Speaker Biographies 12 IRI Older Investors Summit 2015 Lourdes Gonzalez Assistant Chief Counsel for Sales Practices, Division of Trading and Markets U.S. Securities and Exchange Commission Lourdes Gonzalez is Assistant Chief Counsel for Sales Practices in the Division of Trading and Markets at the U.S. Securities and Exchange Commission. The Office of Sales Practices has program responsibility for a broad range of broker-dealer sales practice issues, as well as broker-dealer supervision, anti-money laundering compliance, and securities arbitration. Ms. Gonzalez also has served as Counsel to former SEC Commissioner Laura S. Unger. Prior to joining the Commission in 1993, Ms. Gonzalez worked at the U.S. Department of the Treasury. She earned her law degree from George Washington University and her undergraduate degree from Georgetown University. Angela Gutchess, Ph.D. Associate Professor of Psychology Brandeis University Dr. Angela Gutchess is an Associate Professor of Psychology at Brandeis University, with appointments in Neuroscience and the Volen Center for Complex Systems. She received her Ph.D. in Psychology from the University of Michigan and her BA and BS from Boston University. Her research investigates the influence of age and culture on memory, using both behavioral and neuroimaging (fMRI, ERP) methods. This work has been funded by NIA, NSF, Fulbright Program, American Federation for Aging Research, and the Alzheimer’s Association. She has authored over 50 journal articles and has a forthcoming book on the cognitive neuroscience of aging. Timothy Keeton Assistant Vice President Senior Investors Advisors Compliance LPL Financial TimothyKeetonisAssistantVicePresidentandhead of Senior Investors and Advisors Compliance at LPL Financial. Tim is the primary point of contact for advisors, OSJ supervisors, senior management and other home office personnel at LPL, regarding issues affecting senior investors and senior advisors (e.g. dementia, elder financial exploitation, etc.), and is responsible for designing and implementing a best-in-class program including developing content for training and communication material, benchmarking within the industry, and reviewing and identifying any gaps, related to seniors, in the overall compliance and risk management program. Mr. Keeton is an experienced senior banking and financial services professional with a depth of experience in other areas such as suitability and “know-your-customer” rules, supervision, policy creation, offshoring, and electronic communications for the banking, investment banking and capital markets, investment advisory and insurance industries. He is active in the industry supporting efforts to improve and develop policies relating to senior investor issues and is a member of the SIFMA Senior Investors Working Group. He has been active in the industry since 1989.
  • 13. Speaker Biographies myIRIonline.org 13 Jennifer Lewis Corporate Counsel MetLife Jennifer Lewis is Corporate Counsel in the Broker- Dealer Unit of the Law Department of MetLife. Ms. Lewis has been involved with Senior Investor issues since 2006, when the securities regulators issued a joint report on “free lunch” sales seminars. She provides advice on policies and procedures, training and education, and supervision and oversight. Ms. Lewis chairs an internal Vulnerable Customer task force. She is also a member of the SIFMA Senior Investors committee. Ms. Lewis has been with MetLife for nine years. Prior to moving to Massachusetts, Ms. Lewis was Special Counsel in the Division of Market Regulation at the SEC. Ronald Long Senior Vice President Director of Regulatory Affairs and Client Initiatives Wells Fargo Advisors, LLC Ron Long joined Wells Fargo Advisors through its predecessor Wachovia in 2002. His current role at the firm is Senior Vice President and Director of Regulatory Affairs and Elder Client Initiatives. In this role, Ron works with key business and support units to insure they are aware of challenges facing elder clients and preparing them for the changing regulatory and legislative environment. He assists the firm by frequently meeting with securities regulators and adult protective services while also monitoring legislative changes impacting the retail brokerage industry. Ron worked for the U.S. Securities and Exchange Commission in several roles including as a counselor to Chairman Arthur Levitt. He attended Williams College and received his law degree from Georgetown University Law Center. Rosa Maymi Senior Advisor Financial Security AARP Rosa Maymi is an Advisor with AARP’s Financial Security Team, supporting efforts to educate aged 50+ consumers on anti-fraud initiatives, asset protection, and other financial security issues. Prior to AARP, she was with FINRA (Financial Industry Regulatory Authority) where she oversaw the development of educational resources for financial services professionals; she also directed a communications services unit earlier in her career at FINRA. Rosa earned masters and bachelor’s degrees from the University of Maryland. Thomas M. Mierswa, Jr., Esq. Executive Director, Branch Advisory Group, Legal and Compliance Division Morgan Stanley Wealth Management Tom Mierswa is an Executive Director in the Branch Advisory Group of the Legal and Compliance Division of Morgan Stanley Wealth Management. He started his career on Wall Street as a litigator, later turning to retail advisory law. Before joining Wall Street, Tom clerked on the District of Columbia Court of Appeals and served as a Senior Investigative Counsel in the New York County District Attorney’s Office. He is an adjunct professor of law at Fordham University Law School, sits as a FINRA arbitrator and is a frequent presenter on issues arising from the handling of accounts of senior investors.
  • 14. Speaker Biographies 14 IRI Older Investors Summit 2015 Paula Nelson Executive Vice President, Global Atlantic Financial Group / Head of Annuity Distribution Forethought Distributors, LLC Paula Nelson has over 25 years of experience in the bank and broker-dealer community. She served as Chief Executive Officer and President of Transamerica Capital, Inc., a leading wholesale broker- dealer offering variable and fixed annuities, mutual funds and life insurance. As Managing Director for AEGON Financial Services Group, Inc., she was responsible for business development with AEGON’s top institutional business partners in the United States. Ms. Nelson served for 10 years on the board of the American Bankers Insurance Association, the largest bank/insurance trade association in the country. She also served on the Advisory Board of Banks in Insurance an industry association and trade publication from 1990-1997. Ms. Nelson is a registered principal, holding a series 26, 6, and 63 securities license and her life and health license in the State of Minnesota. Ms. Nelson is a 1985 graduate of the University of Minnesota. John Papadopoulos President Wells Fargo Retirement Wells Fargo Company Treasurer/Secretary IRI Board of Directors Mr. Papadopulos is responsible for leading Wells Fargo’s retirement business across the company. In addition to retirement strategy, his group drives the sales of IRAs and annuities through the company’s bank and brokerage channels, manages the institutional retirement, trust and custody businesses and leads the company’s reinsurance practice. He assumed his current position in May 2008. Previously, Mr. Papadopulos was responsible for Wachovia’s investment banking business with insurance companies, banks and large cap financial institutions and before that he was responsible for developing and managing relationships with Wachovia’s top institutional investor clients globally. Before this position, Mr. Papadopulos was responsible for the firm’s investment banking efforts within the Industrial Growth, Consumer Products and Retail, and Energy and Power sectors and ran the firm’s Merger and Acquisition and Private Placement businesses. Prior to joining First Union in 1996, Mr. Papadopulos was a Managing Director and Co-Head of Bankers Trust’s Global Fixed Income business, based in New York. Mr. Papadopulos started his career with the Continental Bank in Chicago. Mr. Papadopulos has a B.S. from Indiana University and a MBA from Northwestern University’s Kellogg School of Management. He and his wife, Susie, live in Charlotte with their four children.
  • 15. Speaker Biographies myIRIonline.org 15 Gregory Samanez-Larkin, Ph.D. Assistant Professor of Psychology, Cognitive Science Neuroscience Yale University Gregory Samanez-Larkin is a professor of psychology, cognitive science, and neuroscience at Yale University and received his PhD from Stanford University. He is a rising expert on decision making and aging. His research combines psychology, neuroscience, and economics to examine how different aspects of motivationandcognitionchangeacrossthelifecourseandinfluence decisionmakingwithanemphasisonconsumerfinance.Thisworkis supported by several grants and awards from the National Institute on Aging and the FINRA Investor Education Foundation. At Yale he teaches a well-reviewed seminar on decision making in the brain and a surprisingly popular large lecture course on statistics. Shawn Scholz Vice President, Compliance Policy, Training Field Oversight Ameriprise Financial ShawnScholz is VicePresident,Compliance within the General Counsel’s Office at Ameriprise Financial, Inc. Mr. Scholz has responsibility to develop and manage all policies for the broker- dealer,leadregulatoryandcompliancecommunicationsandtraining development for the firm and oversee the compliance functions of the sales organization of Ameriprise Financial including the OSJ and branch exam program as well as the Senior Investors support and oversightstrategyforthefirm.Mr.ScholzhasbeenwithAmeriprisefor 18yearsinavarietyofpositionsincludingtradingoperations,clearing operations,recruiting,trainingandprogramimplementation.Priorto his current role, Mr. Scholz led the development of major technology capabilities, expanding operations in multiple states and managing components of the investment agenda for the Advice and Wealth Management segment at Ameriprise. Mr. Scholz is active in the industry supporting efforts specifically tied to Senior Investor issues including the SIFMA Senior Investors committee and an advocate for Ameriprise to develop increased awareness and education for registered representatives, clients and the general public.
  • 16. Speaker Biographies 16 IRI Older Investors Summit 2015 Catherine J. Weatherford President and CEO Insured Retirement Institute Catherine Weatherford is the President and Chief Executive Officer of the Insured Retirement Institute (IRI), the leading not-for profit organization educating Americans about the importance of retirement planning, including the growth, acceptance,andunderstandingofannuityandvariablelifeproducts. She led the association through an extensive and successful rebranding, bringing in more than 150,000 financial advisors as members. As a result of her leadership and accomplishments, Ms. Weatherford was selected as one of the nation’s top association executivesfor2010,joiningtheranksof20eliteleadersselectedfrom hundreds of candidates. Ms. Weatherford is a distinguished thought- leader on issues related to retirement security. She is a member of theU.S.Chamber’sCommitteeof100,aswellastheExchequerClub, the pre-eminent forum in Washington, D.C., for national economic and financial policy. Prior to joining IRI, Ms. Weatherford served for 12 years as Chief Executive Officer of the National Association of Insurance Commissioners.ShewasalsothefirstwomantoserveasOklahoma’s Insurance Commissioner – a position she held from 1991 to 1995, after serving as a senior policy advisor to Oklahoma Governor David Walters. She began her career at the Oklahoma Insurance Department, serving in several capacities in her 13-year tenure. She served on the National Insurance Producer Registry Board of Directors for nine years and the American Society of Association Executives Board of Directors for four years. She is a graduate of the University of Central Oklahoma with a Bachelor of Arts in political science. Walter White President and Chief Executive Officer Allianz Life Insurance Company of North America Walter White is president and CEO of Allianz Life Insurance Company of North America (Allianz Life®). Prior to assuming his position as CEO, White served as chief administrative officer leading the Operations, IT, Compliance, and Suitability departments, and the Central Project Office. Before joining Allianz Life in 2009, Mr. White was president of Woodbury Financial Services (now an AIG broker/dealer), and led the formation of the company after Hartford Life purchased Fortis Financial Group in 2001. Prior to joining Fortis, White was president of MONY Brokerage, the MONY Group’s life insurance brokerage subsidiary. Mr. White earned his BA in history from Yale University, and an MBA from The Wharton School at the University of Pennsylvania. He is an active member of the Minnesota Business Partnership and the American Council of Life Insurers.
  • 17. JOB #: CLIENT: MEDIA: LIVE: TRIM: BLEED: PUBS: NOTES: CD: AD: CW: CM: AB: AP: PM: PR: DA: QC: DanDn N/A N/A alesyiy EmilyHr DawnMs EthelJs camillejn EmilyEt darryltt MLIFE0002639_FC_OIS.indd MLIFE0002639 MTLUS Other 8” x 3.125” 8.5” x 3.375” 9” x 3.875” IRI Older Investors Summit Program None INKS: Cyan, Magenta, Yellow, Black FONTS: Frutiger LT Std (47 Light Condensed, 66 Bold Italic, 45 Light, 65 Bold), DIN 1451 Std (Engschrift) IMAGES: BlueGradient.psd (CMYK; 300 ppi; 100%), MetLife_1C_White.eps (23.25%), People- Talking.ai (4.5%), Clock.ai (27.55%), FlexChoice.ai (45.5%), Overwhelmed.ai (3.3%), Boat.psd (CMYK; 3305 ppi; 9.08%) SAVED: 5-19-2015 12:18 PM BY: Darryl Tait PRINTED AT: None 1.FlexChoice is referred to as the Guaranteed Lifetime Withdrawal Benefit in the prospectus. Available for an additional annual fee of 1.20% of the Benefit Base. Upon Automatic Step-Up, the annual charge may increase, up to a maximum of 2.00%. 2.Guarantees are subject to product terms, exclusions and limitations, and the insurer’s claims-paying ability and financial strength. It is possible to lose money in a variable annuity even when an optional protection benefit is elected.The prospectus for a MetLife variable annuity issued by MetLife insurance company is available from MetLife. The contract prospectus contains information about the contract’s features, risks, charges and expenses. Clients should read the prospectus and consider this information carefully before investing. Availability and features may vary by state. MetLife variable annuities are long-term investments designed for retirement purposes and have limitations, exclusions, charges,termination provisions and terms for keeping them in force.The account value is subject to market fluctuations and investment risk so that, when withdrawn, it may be worth more or less than its original value. Variable annuities, other than Preference Premier ® , are issued by MetLife Insurance Company USA, Charlotte, NC 28277 on Policy Form 8010 (11/00). The Preference Premier variable annuity is issued by Metropolitan Life Insurance Company on Policy Form PPS (07/01) and is offered through MetLife Securities, Inc (member FINRA/SIPC). All variable products are distributed by MetLife Investors Distribution Company (member FINRA). All are MetLife companies. © 2015 MetLife, Inc. L0415418383[exp0416][All States] Visit flexchoice.metlife.com to learn more. FlexChoice1 from MetLife is a VA rider with real-life flexibility designed to provide guaranteed2 income for life with the potential to grow with the market. Finally, no matter what life-changes your clients face, there’s a VA rider flexible enough to help ensure that they are covered. a rider for variable annuities, flexible for the ways LIFE UNFOLDS What if my client wants to add income for a spouse at a later date? What if my client wants more money to help pay for something like a dream vacation? What if my client’s cost of living suddenly goes up? What if my client wants to retire, but the market’s flat?
  • 18. What’s better than an annuity with a daily step-up option? How about one with two. Daily 6/Daily +4 cost 1.25% annually. The charge cannot exceed 2.50%. These optional benefit charges may increase upon any contract anniversary. If an increase is declined, the withdrawal percentage will be decreased by 1% (ex.: 5% to 4%); however, market step-ups and Deferral Bonuses, if applicable will continue to be credited. All guarantees are based on the claims-paying ability of Forethought Life Insurance Company and assume compliance with the benefit rules. Variable annuities offer tax-deferral, professionally managed investment options and flexible payouts. Values will fluctuate with investment performance, and the annuity may gain or lose value. Charges and fees will also reduce its value. Optional benefits are not available for purchase outside of a variable annuity and may be elected at an additional cost. A standard death benefit is included in the base product. Suitability and willingness to purchase the variable annuity must be considered prior to the potential benefits of any optional features. Taxable distributions (including certain deemed distributions) are subject to ordinary income taxes, and if made prior to age 591/2, may also be subject to a 10% federal income tax penalty. Distributions received from a non-qualified contract before the Annuity Commencement Date are taxable to the extent of the income on the contract. Payments from IRAs are taxable in accordance with the normal rules surrounding taxation of payments from an IRA. Early surrender charges may also apply. Withdrawals will reduce the death benefit and any optional guaranteed amounts in an amount more than the actual withdrawal. This information is written in connection with the promotion or marketing of the matter(s) addressed in this material. The information cannot be used or relied upon for the purpose of avoiding IRS penalties. These materials are not intended to provide tax, accounting or legal advice. As with all matters of a tax or legal nature, your clients should consult their own tax or legal counsel for advice. The ForeRetirement flexible-premium variable annuity suite is issued by Forethought Life Insurance Company and underwritten and distributed by Forethought Distributors, LLC. Forethought is Forethought Life Insurance Company and affiliates, subsidiaries of Global Atlantic Financial Group Limited. To learn more about Forethought and ForeRetirement, contact your wholesaler or call (877) 454-4777. NOT FOR USE WITH THE PUBLIC. FOR BROKER/DEALER USE ONLY. Daily 6 Daily +4 ForeRetirementTM variable annuity, now with two optional daily step-up withdrawal benefits for client income needs. 101706 (01-15) ForeRetirementTM Variable Annuity
  • 19. IRI Board of Directors Bruce Ferris — Chairman President Prudential Annuities Distributors Nick Lane — Vice Chairman Senior Executive Director Head of U.S. Life and Retirement AXA Robert Moore — Immediate Past Chairman Chief Executive Officer Legal General Investment Management American, Inc. (LGIMA) John Papadopulos — Treasurer/Secretary President Wells Fargo Retirement Wells Fargo Company Catherine J. Weatherford — President President and Chief Executive Officer Insured Retirement Institute (IRI) William Benjamin ** Chief Executive Officer U.S. Bancorp Investments Inc. U.S. Bancorp Insurance Services Mitchell Caplan Chief Executive Officer Jefferson National Financial John Carter ** President Chief Operating Officer Nationwide Retirement Plans Greg P. Cicotte Head of U.S. Wealth Management and Distribution Jackson National Life Michael Cogswell Senior Vice President Product Manager - Retirement Solutions PIMCO Scott Couto President Fidelity Financial Advisor Solutions David Cruz Senior Managing Partner / Head of Retail Annuities New York Life Insurance Company Robert DeChellis ** President Chief Executive Officer Allianz Life Financial Services Lynne Ford Executive Vice President Head of Distribution Calvert Investments, Inc. Elizabeth M. Forget Senior Vice President MetLife Americas Retail Division Will H. Fuller President Annuity Solutions Lincoln Financial Distributors and Lincoln Financial Network Benjamin Huneke Managing Director Head of Investment Solutions Morgan Stanley Wealth Management Carolyn Johnson President of Annuities Tax Exempt Markets Voya Financial Jim Kwok Managing Director J.P. Morgan Asset Management William Lowe President Sammons Retirement Solutions Erica McGinnis President and Chief Executive Officer AIG Advisor Group Jeff Miller Head of Wealth Management Advice Platforms UBS Financial Services, Inc. William Morrissey Managing Director and Divisional President Independent Advisor Services LPL Financial Paula Nelson ** Executive Vice President Global Atlantic Financial Group Head of Annuity Distribution Forethought Distributors, LLC Caroline O’Connell Chief Marketing Officer Investment Services BNY Mellon Jerry Patterson Senior Vice President of Retirement Investor Services Principal Financial Group Dave Paulsen President Transamerica Distributors Investments and Retirement Division Transamerica Capital, Inc. George Riedel Head of Financial Institutions US Investment Services T.Rowe Price Larry Roth Chief Executive Officer Cetera Financial Group Tom Streiff Senior Managing Director Retirement Income Product Distribution Integration TIAA-CREF David Tyrie Managing Director Head of Retirement Personal Wealth Solutions Global Wealth Retirement Solutions Bank of America Merrill Lynch Marc Vosen Chief Executive Officer Key Investment Services **At-large member of the IRI Executive Committee, which includes IRI officers. myIRIonline.org 19
  • 20. Gregory Curley Senior Litigation Counsel AIG Advisor Group Michele Kryger Director of Compliance Operations AIG American General Life Companies Vanessa Ramirez Senior Director of Government Relations and Counsel Allianz Life Insurance Company Walter White President and Chief Executive Officer Allianz Life Insurance Company Shawn Scholz Vice President- Compliance Ameriprise Financial Services Angela Reynolds Retirement Income Sales and Relationship Manager Cetera Financial Group John Ellis Principal, Field Supervision Edward Jones Chris Shea Compliance Director Fidelity Investments Life Insurance Company Mary Cavanaugh Chief Compliance Officer Global Atlantic Financial Group Paula Nelson Head of Annuity Distribution Forethought Life Insurance Company, A Global Atlantic Company Yaqub Ahmed Head of Investment-Only Division-U.S. Franklin Templeton Investments Renee Long Retirement Product Manager Goldman Sachs Asset Management Linda Senker Chief Compliance Officer - Retirement Solutions Guardian Insurance Annuity Co. Jamie Cox Managing Partner Harris Financial Group Rhonda Monroe Annuity Suitability Manager Jackson National Life Proud Sponsor of the IRI Older Investors Summit Attendees List 20 IRI Older Investors Summit 2015
  • 21. Attendees List Yoojin Kim Client Portfolio Manager JP Morgan Asset Management William Dauksewicz Vice President Manager, Individual Life Compliance Liberty Mutual Group Jana Lee Pruitt Executive Vice President Life Insurance Council of New York, Inc. Timothy Keeton AVP LPL Financial Kelly Pirrotta AML Compliance Director MassMutual Financial Group Lori Salvo First Vice President and Asst. General Counsel Merrill Lynch Global Wealth Management Anthony Bundy Senior Fraud Investigator MetLife Jennifer Lewis Senior Counsel MetLife Patricia Reilly Advanced Markets Consultant MetLife Rich Smith Compliance Manager MetLife Ronke Desalu-Dottin VP - Annuity Business Development Morgan Stanley James Rabenstine Chief Compliance Officer Nationwide Financial Judy Bartlett Vice President and Associate General Counsel New York Life Insurance Company Anthony Capretti Associate New York Life Insurance Company Barbara McInerney Chief Compliance Officer and Senior VP New York Life Insurance Company Michael Cogswell SVP, Product Manager - Retirement Solutions Pacific Investment Management Company (PIMCO) Michelle O’Haren Retirement Resource Consultant Pacific Life Insurance Company Barbara Smith Vice President, Insured Solutions, Financial Solutions Pershing LLC Mark Livesay Vice President, Annuities Compliance Prudential Annuities Andrene Smith Director, Policy Development, External Affairs Prudential Financial Angie Welch Director, Compliance Prudential Financial Bill Lowe President, Sammons Retirement Solutions Sammons Financial Group Joshua Cook Annuities Vice President Counsel Signator Financial Services (formerly Symetra) Richard Vynalek Compliance Director Symetra Financial Margaret Byrne Sr. Dir., Associate General Counsel TIAA-CREF Julie Calderon Rizzo Associate General Counsel TIAA-CREF Peter Kennedy Chief Operating Officer TIAA-CREF Molly Possehl Asst. General Counsel Transamerica / AEGON Sarah Koth Advanced Sales Specialist Voya Financial Allison Chin-Leong Director, Retail Retirement Communications Wells Fargo Company John Papadopulos President, Wells Fargo Retirement Wells Fargo Company Ronald Long Director of Regulatory Affairs Elder Client Initiatives Wells Fargo Advisors Judith Kozlowski Senior Advisor for Elder Justice Department of Health Human Services myIRIonline.org 21
  • 22. Attendees List Angela Gutchess Associate Professor of Psychology Brandeis University Rosa Maymi Senior Advisor, Financial Security AARP Gregory Samanez-Larkin Assistant Professor of Psychology Yale University Lourdes Gonzalez Assistant Chief Counsel - Sales Practices U.S. Securities and Exchange Commission Thomas Mierswa Executive Director, Branch Advisory Legal Morgan Stanley Wealth Management Nora Eisenhower Assistant Director, Office of Older Americans Consumer Financial Protection Bureau Gregory Crawford Deputy Editor Investment News Richard Eisenberg Assistant Managing Editor PBS Ashlea Ebeling Associate Editor Forbes Media LLC John Kohler Senior Vice President of Advanced Markets Transamerica Capital Wendy Johnson Assistant Vice President, Conflict Resolution U.S. Bancorp Investments 22 IRI Older Investors Summit 2015
  • 24. Insured Retirement Institute PHONE 202-469-3000 FAX 202-469-3030 EMAIL MEMBERSHIP@IRIONLINE.ORG WEB MYIRIONLINE.ORG FOLLOW TWITTER.COM/IRIONLINE FACEBOOK.COM/INSURED. RETIREMENT.INSTITUTE