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Target Group Report


                      Universum Professional Survey 2010
                                 Finnish Edition




                                   Partner Report
                                  All Professionals
                                     Copyright Universum 2010
1
                                                                1
                                     Copyright Universum 2010
The Universum business



Universum helps companies improve their performance through more successful
recruitment and retention by ensuring improvements to their Employer Brand.


                   We help employers:


      Understand                           Decide
   Their image, audience            Desired brand position
      and competitors




           Plan                              Act
    Their communication             By reaching the talent
           activities                market through our
                                   communication solutions




                                                                              2
Product portfolio




                                                      Communication       Communication           Action
               Research                   EVP             Plan               Material



   Universum’s employer branding model™




 National Student Surveys                       • University audits                    Print
 • 5 continents                                 • Brand tracking and evaluation        *Unique for every country
 • 800 educational institutions                 • Employer Value Proposition
 • Over 300,000 respondents                       development                          Web
                                                • Communication strategy development   *Unique for every country
 National Professional Surveys                  • Communication materials testing
 • 11 countries                                 • Custom research
 • Over 80,000 respondents




                                                                                                                   3
Universum around the world


  Universum annually surveys over 300,000 students and 80,000 professionals worldwide through our standardised
  research. In addition to this, conduct surveys in several other countries through our consulting projects. The group
   head office is located in Stockholm and the regional head offices are located in Philadelphia (America), Cologne
                                             (Europe) and Shanghai (Asia).




                                                                                                                         4
Content




 1   Methodology and participating professionals

 2   Professionals’ profile

 3   Employer rankings

 4   Professionals’ career and communication preferences

 5   Professionals’ employer preferences




                                                           5
Target Group Report                                           1
                  Methodology and participating professionals




                          Universum Professional Survey 2010
                                     Partner Report
6
                                                                      6
                                      Copyright Universum 2010
                                       Copyright Universum 2010
Methodology                                                                                                                  1




                                   Field period:
                                   June to October 2010
                                   Total number of respondents:
                                   3 905




The Questionnaire:                                                  The list of employers:
• Created with 20 years of experience, extensive                    Composed through Universum‟s knowledge of each
  research within HR, focus groups and communication                market, evaluations of the last year‟s list, extensive
   with both our clients and professionals.                         market analysis, complemented by information derived
• Global perspective - local insight.                               from discussions with professionals and organisations
                                                                    and finally “write-ins” from last year‟s survey.
• Comprised of closed-ended questions with an
  extensive list of alternatives and an „Other‟ option.




                                 Data collection:
                                 Conducted via an on-line survey. The on-line link has been
                                 distributed via alumni-networks, communities, the
                                 Universum Panel, companies and both different local and
                                 global partners.




                                                                                                                                 7
Comparison groups analyzed in this report         1




  Group 1:
  Base of the group: Tietotekniikan liitto, TTL
  Number of respondents: 40




 Group 2:
 Base of the group: Total
 Number of respondents: 3 905




                                                      8
Target Group Report                                            2
                              Professionals’ profile




                          Universum Professional Survey 2010
                                     Partner Report
                                      Copyright Universum 2010
9
                                                                       9
                                       Copyright Universum 2010
                                        Copyright Universum 2010
Professionals’ profile
                                                               2



Topics:
Factors differentiating the selected target groups:
• General profile
• Educational profile
• Professional profile




Think about:
• What characterizes the professionals?
• Which professionals are within your primary target groups?
• How do the groups differ from each other?




                                                                   10
General profile - Age & Gender
                                                                                                  2


   Age:                                       Gender:



                     33.8
                                      32.6

                                              Tietotekniikan
                                                                     75%                    25%
                                                liitto, TTL




                                                      Total    51%                    49%




         Tietotekniikan liitto, TTL   Total                           Male   Female




SURVEY QUESTIONS:
• What is your year of birth?
• What is your gender?
                                                                                                      11
Educational profile - Highest academic degree
                                                                                                                                                 2

                                                                                                              50%
         Associate's
                                                                                                  41%



                                                                                            30%
Master's (non-MBA)
                                                                                                        46%



                                                                           20%
          Bachelor's
                                                9%




                MBA
                           1%




                 PhD
                            1%




               Other
                          1%                                                                                        Tietotekniikan liitto, TTL
                                                                                                                    Total


SURVEY QUESTION:
What is your highest academic degree?

THINK ABOUT:
• What is your primary target group when recruiting professionals? MBA‟s, Bachelor‟s etc?
• Which group/s matches these preferences best?
                                                                                                                                                     12
Educational profile - Top educational institutions - Tietotekniikan liitto,
                                                                                    2
   TTL
    Educational institution                            Tietotekniikan liitto, TTL

    Tampere University of Technology                            10.00%
    Jyväskylä University of Applied Sciences                    5.00%
    Lappeenranta University of Technology                       5.00%
    Turku University of Applied Sciences                        5.00%
    University of Eastern Finland                               5.00%
    University of Helsinki                                      5.00%
    University of Jyväskylä                                     5.00%
    University of Turku                                         5.00%
    Vaasa University of Applied Sciences                        5.00%
    Haaga-Helia University of Applied Sciences                  2.50%
    Hanken School of Economics                                  2.50%
    Häme University of Applied Sciences                         2.50%
    Kemi-Tornio University of Applied Sciences                  2.50%
    Kymenlaakso University of Applied Sciences                  2.50%
    Laurea University of Applied Sciences                       2.50%




SURVEY QUESTION:
Which educational institution did you mainly attend?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                                        13
Educational profile - Top educational institutions - Total
                                                                    2


    Educational institution                                 Total

    University of Helsinki                                  9.28%
    University of Turku                                     6.65%
    The Aalto University School of Science and Technology   5.24%
    University of Tampere                                   4.78%
    Tampere University of Technology                        4.50%
    Haaga-Helia University of Applied Sciences              4.29%
    Lappeenranta University of Technology                   3.49%
    Hanken School of Economics                              3.47%
    Tampere University of Applied Sciences                  3.39%
    Metropolia University of Applied Sciences               3.34%
    University of Oulu                                      3.24%
    Novia University of Applied Sciences                    3.01%
    University of Jyväskylä                                 2.95%
    University of Eastern Finland                           2.85%
    Turku University of Applied Sciences                    2.62%




SURVEY QUESTION:
Which educational institution did you mainly attend?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                        14
Professional profile - Current monthly salary (EUR)
                                                                                                                2




Tietotekniikan liitto,
                                                                                                3 203
        TTL




                    Total                                                                               3 529




SURVEY QUESTION:
What is your current salary before taxes (including commission and bonus, excluding pension)?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                                                                    15
Professional profile - Work experience
                                                                                     2




Tietotekniikan liitto,
                                                                               7.6
        TTL




                    Total                                                6.2




SURVEY QUESTION:
How many years have you been working since you concluded your studies?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                                         16
Professional profile - Top current industries
                                                                     2

                                            Tietotekniikan
 Industry                                                    Total
                                              liitto, TTL
 Computer software                              15%          4%
 IT consulting                                  15%          4%
 Computer hardware                              13%          1%
 Telecommunications                             10%          5%
 Construction                                    5%          3%
 Energy/power                                    5%          4%
 Engineering/manufacturing                       5%          7%
 Metals                                          5%          3%
 Accounting/auditing/taxation (corporate)        3%          2%
 Automotive                                      3%          1%
 Entertainment/media/public relations            3%          2%
 Food service                                    3%          1%
 Forestry/paper/pulp                             3%          1%
 Government/public service                       3%          7%
 Healthcare                                      3%          5%
 Internet/e-commerce                             3%          1%
 Management consulting                           3%          2%
 Network communications/data networking          3%          1%
 Non-profit                                      3%          2%
 Academic research                                -          4%




SURVEY QUESTION:
In which industry do you currently work?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                         17
Professional profile - Current job functions
                                                                                      2

                                                             Tietotekniikan
 Job function                                                                 Total
                                                               liitto, TTL
 IT specialist/developer                                         45%           9%
 Sales/Key account manager                                       11%           5%
 Customer service function                                        8%          10%
 Research and development function                                8%          10%
 Consultant                                                       5%           7%
 Administrative function (e.g. HR,
                                                                  3%          8%
 Purchasing, IT support)
 Analyst                                                          3%           2%
 Engineer                                                         3%          10%
 Middle management                                                3%           5%
 Project Manager                                                  3%           6%
 Finance function                                                  -           5%
 Marketing/communications/PR function                              -           4%
 Upper management                                                  -           3%
 Other                                                           11%          16%




SURVEY QUESTION:
Which of the below best matches your current job function?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                                          18
Professional profile - Cities
                                                                    2

                                           Tietotekniikan
 City                                                       Total
                                             liitto, TTL
 Espoo                                         18%          11%
 Helsinki                                      16%          22%
 Turku                                         13%           6%
 Jyväskylä                                     11%           3%
 Tampere                                       11%          10%
 Kuopio                                         5%           2%
 Oulu                                           5%           4%
 Lahti                                          3%           3%
 Lappeenranta                                   3%           1%
 Lohja                                          3%           1%
 Savonlinna                                     3%           0%
 Vantaa                                         3%           5%
 Other                                          8%          14%




SURVEY QUESTION:
In which city do you currently live?

THINK ABOUT:
• What professional profile du you seek?
• Which group matches this best?
                                                                        19
Top findings - Professionals’ profile - Tietotekniikan liitto, TTL
                                                                                                            2




Gender:                                                           Age:
 25% women and 75% men                                            Average age: 33.8 years




Most represented current industries:                              Most represented current job functions:
 Computer software                                                IT specialist/developer
 IT consulting                                                    Sales/Key account manager
 Computer hardware                                                Customer service function




Work experience:                                                  Salary:
 Average: 7.6 years                                               Average current monthly salary: 3 203
                                                                    EUR




                                       Most represented cities:
                                        Espoo
                                        Helsinki
                                        Turku

                                                                                                                20
Top findings - Professionals’ profile - Total
                                                                                                            2




Gender:                                                           Age:
 49% women and 51% men                                            Average age: 32.6 years




Most represented current industries:                              Most represented current job functions:
 Government/public service                                        Research and development function
 Engineering/manufacturing                                        Engineer
 Telecommunications                                               Customer service function




Work experience:                                                  Salary:
 Average: 6.2 years                                               Average current monthly salary: 3 529
                                                                    EUR




                                       Most represented cities:
                                        Helsinki
                                        Espoo
                                        Tampere

                                                                                                                21
Target Group Report                                           3
                                Employer rankings




                           Universum Professional Survey 2010
                                      Partner Report
                                       Copyright Universum 2010
22
                                                                       22
                                        Copyright Universum 2010
Employer rankings
                                                                                           3




Topics:
• Ideal Employer ranking
• Considered Employer ranking




Think about:
• How do the groups differ?
• How can you improve your position? What actions can be taken?
• Do you have to improve your visibility or focus on building a stronger Employer Brand?
• What are your goals for next year? Set up achievable goals!




                                                                                               23
Ideal Employer ranking (Top 30) - Tietotekniikan liitto, TTL
                                                                                                                                               3

                                                   Rank         Per cent          Rank                                Rank   Per cent   Rank
Employer                                                                                         Employer
                                                   2010          2010             2009                                2010    2010      2009
Microsoft                                            1           15.38%              10          VTT                   8      7.69%      7
Nokia                                                1           15.38%              1           Wärtsilä              8      7.69%      4
Finnair                                              3           12.82%              5           YLE                   8      7.69%      21
S-ryhmä (SOK)                                        3           12.82%              6           Blue1                 19     5.13%      84
Tieto                                                3           12.82%              48          Ericsson              19     5.13%      65
F-Secure                                             6           10.26%              27          Finavia               19     5.13%      60
Suunto                                               6           10.26%              3           Fiskars               19     5.13%       -
BasWare                                              8           7.69%              112          Fortum                19     5.13%      9
Fujitsu Services                                     8           7.69%               82          Hartwall              19     5.13%      38
Logica                                               8           7.69%               71          HP                    19     5.13%      54
Nokia Siemens Networks                               8           7.69%               29          IBM                   19     5.13%      19
Polar Electro                                        8           7.69%               27          Kela                  19     5.13%       -
Ponsse                                               8           7.69%               67          Kesko                 19     5.13%      37
Reaktor Innovations                                  8           7.69%                -          KONE                  19     5.13%      2
Sanoma                                               8           7.69%               30          Lemminkäinen          19     5.13%     114




SURVEY QUESTION:
Please select five employers from the list below for which you would most like to work – your five Ideal Employers.
                                                                                                                                                   24
Ideal Employer ranking (Top 30) - Total
                                                                                                                                                   3

                                                   Rank         Per cent          Rank                                    Rank   Per cent   Rank
Employer                                                                                         Employer
                                                   2010          2010             2009                                    2010    2010      2009
Nokia                                                1           12.71%             1            Helsingin Kaupunki        16     4.82%      35
KONE                                                 2           11.75%             2            Accenture                 17     4.67%      24
S-ryhmä (SOK)                                        3           9.66%              6            Valio                     18     4.55%      34
Finnair                                              4           9.57%              5            Fiskars                   19     4.53%       -
Fazer                                                5           8.24%              8            ABB                       20     4.50%      13
Wärtsilä                                             6           7.19%              4            Sanoma                    20     4.50%      30
Puolustusvoimat                                      7           7.14%              12           IBM                       22     4.44%      19
Microsoft                                            8           6.47%              10           MTV MEDIA                 23     4.38%       -
VTT                                                  9           6.24%              7            Neste Oil                 24     4.35%      14
YLE                                                  10          6.21%              21           L'Oréal                   25     4.32%      31
Suunto                                               11          6.09%              3            Metso                     26     4.29%      15
                                                                                                 Suomen ympäristökeskus
Fortum                                               12           6.01%              9                                     26     4.29%      20
                                                                                                 (SYKE)
Nordea                                               13           5.28%             32           UPM-Kymmene               28     4.15%      25
OP-Pohjola-ryhmä                                     14           5.25%             22           Suomen Pankki             29     3.97%      35
Stockmann                                            15           5.22%             17           Patria                    30     3.80%      18




SURVEY QUESTION:
Please select five employers from the list below for which you would most like to work – your five Ideal Employers.
                                                                                                                                                       25
Considered Employer ranking (Top 30) - Tietotekniikan liitto, TTL
                                                                                                                                           3

                                                 Rank         Per cent          Rank                              Rank   Per cent   Rank
Employer                                                                                 Employer
                                                 2010          2010             2009                              2010    2010      2009
Microsoft                                          1           38.46%             15     Kesko                     13    20.51%      27
Nokia                                              2           28.21%             2      MTV MEDIA                 13    20.51%       -
S-ryhmä (SOK)                                      2           28.21%             9      Verohallinto              13    20.51%      96
Tieto                                              2           28.21%             41     YLE                       13    20.51%      24
Fujitsu Services                                   5           25.64%             64     Nokia Siemens Networks    20    17.95%      20
IBM                                                5           25.64%             21     Siemens                   20    17.95%      23
Logica                                             5           25.64%             84     VTT                       20    17.95%      10
Nordea                                             5           25.64%             34     Wärtsilä                  20    17.95%      5
Finnair                                            9           23.08%             4      BasWare                   24    15.38%     113
Fortum                                             9           23.08%             6      Digia                     24    15.38%      88
F-Secure                                           9           23.08%             35     Elisa                     24    15.38%      49
Suunto                                             9           23.08%             3      Suomen Pankki             24    15.38%      40
HP                                                 13          20.51%             45     UPM-Kymmene               24    15.38%      25
If                                                 13          20.51%             89     YIT                       24    15.38%      46
Kela                                               13          20.51%              -     Accenture                 30    12.82%      32




SURVEY QUESTION:
Below is a list of employers. Which of these employers would you consider working for?
                                                                                                                                               26
Considered Employer ranking (Top 30) - Total
                                                                                                                                           3

                                                 Rank         Per cent          Rank                              Rank   Per cent   Rank
Employer                                                                                 Employer
                                                 2010          2010             2009                              2010    2010      2009
Nokia                                              1           27.65%             2      Metso                     16    16.76%      12
KONE                                               2           25.46%             1      UPM-Kymmene               17    16.62%      25
Finnair                                            3           24.09%             4      Nordea                    18    16.51%      34
S-ryhmä (SOK)                                      4           22.88%             9      Neste Oil                 19    16.28%      11
Fazer                                              5           22.60%             7      Hartwall                  20    15.86%      22
Fortum                                             6           19.99%             6      Kesko                     21    15.24%      27
Suunto                                             7           19.79%             3      Nokia Siemens Networks    22    14.94%      20
Stockmann                                          8           18.67%             16     IBM                       23    14.85%      21
Wärtsilä                                           9           18.53%             5      Siemens                   24    14.82%      23
Valio                                              10          18.44%             17     OP-Pohjola-ryhmä          25    14.71%      36
YLE                                                11          17.71%             24     ABB                       26    14.51%      8
Puolustusvoimat                                    12          17.49%             14     Sanoma                    27    14.49%      41
Fiskars                                            13          17.04%              -     Suomen Pankki             28    14.01%      40
Microsoft                                          14          16.98%             15     Paulig                    29    13.84%      37
VTT                                                15          16.96%             10     Konecranes                30    13.42%      18




SURVEY QUESTION:
Below is a list of employers. Which of these employers would you consider working for?
                                                                                                                                               27
3
Top findings - Employer rankings




 Ideal Employer rankings           Considered Employer rankings
 Tietotekniikan liitto, TTL:       Tietotekniikan liitto, TTL:
 1. Microsoft                      1. Microsoft
 1. Nokia                          2. Nokia
 3. Finnair                        2. S-ryhmä (SOK)
 3. S-ryhmä (SOK)                  2. Tieto
 3. Tieto                          5. Fujitsu Services




 Total:                            Total:
 1. Nokia                          1. Nokia
 2. KONE                           2. KONE
 3. S-ryhmä (SOK)                  3. Finnair
 4. Finnair                        4. S-ryhmä (SOK)
 5. Fazer                          5. Fazer




                                                                     28
Target Group Report                                           4
               Professionals’ career & communication preferences




                           Universum Professional Survey 2010
                                      Partner Report
                                       Copyright Universum 2010
29
                                                                       29
                                        Copyright Universum 2010
                                        Copyright Universum 2010
Professionals’ career & communication preferences
                                                                                                                    4


Topics:
• Career goals
• Satisfaction with current employer
• Interest in changing employer
• Applied for another job
• Preferred communication channels
• Actual communication channels




Think about:
• What are professionals’ career goals? Can you provide them with the opportunity to achieve these goals? Is this
  communicated to professionals?
• How interested are professionals in changing employers?
• Have they applied for another job? Internally or externally?
• How do they prefer to gather information about future employers? How do they actually do it?




                                                                                                                        30
Career goals 2010
                                                                                                                                                                      4


                                                                                                                                       65%
             To have work/life balance
                                                                                                                                             70%

  To be competitively or intellectually                                                                                          50%
            challenged                                                                                    37%

                                                                                                               40%
To be a technical or functional expert
                                                                                                         36%

                                                                                                       35%
      To be secure or stable in my job
                                                                                                                    43%

                                                                                  23%
   To be autonomous or independent
                                                                                   23%

                                                                              20%
To be a leader or manager of people
                                                                                22%

               To be entrepreneurial or                                       20%
                 creative/innovative                                 15%

To be dedicated to a cause or to feel                        10%
  that I am serving a greater good                                 14%

                                                             10%                                                                         Tietotekniikan liitto, TTL
       To have an international career
                                                                      15%
                                                                                                                                         Total



SURVEY QUESTION:
Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives.

THINK ABOUT:
• Which of the career goals can you offer to the largest extent?
• Can you communicate the most attractive career goals given what you can offer?
• What professional profile do you ideally seek?
• Which group/s matches these preferences best?
                                                                                                                                                                          31
Career goals 2009
                                                                                                                                               4


             To have work/life balance                                                                                           68%



To be a technical or functional expert                                                                              43%


  To be competitively or intellectually
                                                                                                                  42%
            challenged


      To be secure or stable in my job                                                                    37%



To be a leader or manager of people                                                    25%



   To be autonomous or independent                                                 23%


               To be entrepreneurial or
                                                                        16%
                 creative/innovative


       To have an international career                              14%


To be dedicated to a cause or to feel
                                                               11%
  that I am serving a greater good                                                                                                     Total




SURVEY QUESTION:
Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives.

THINK ABOUT:
• Which of the career goals can you offer to the largest extent?
• Can you communicate the most attractive career goals given what you can offer?
• What professional profile do you ideally seek?
• Which group/s matches these preferences best?
                                                                                                                                                   32
Satisfaction with current employer 2010
                                                                                                                                            4

                           5%
 1
            1%

                 3%
 2
                 3%

                 3%
 3
                        5%

                          5%                                                                                      Averages:
 4
                        5%
                                                                                                                  Tietotekniikan liitto, TTL:
 5
                           5%                                                                                     7.1
                             6%

                           5%
                                                                                                                  Total: 7.0
 6
                                               10%

                                                                                 22%
 7
                                                                           19%

                                                                     16%
 8
                                                                                       29%

                                                                                 22%
 9
                                                                     17%

                                                          14%                            Tietotekniikan liitto, TTL
10
                              6%                                                         Total




SURVEY QUESTION:
How satisfied are you with your current employer?
Scale 1 = Very dissatisfied and 10 = Very satisfied


THINK ABOUT:
Do you think the employees at your company differ from the result?
                                                                                                                                                33
Satisfaction with current employer 2009
                                                                                                  4

 1          2%



 2             2%



 3                      4%


                                                                                     Averages:
 4                       5%

                                                                                     Total: 7.1
 5                             6%



 6                                      8%



 7                                                                   19%



 8                                                                         30%



 9                                                                   18%



10                        5%
                                                                                 Total




SURVEY QUESTION:
How satisfied are you with your current employer?
Scale 1 = Very dissatisfied and 10 = Very satisfied


THINK ABOUT:
Do you think the employees at your company differ from the result?
                                                                                                      34
Interest in changing employer 2010
                                                                                                                              4

                                                                                           21%
Yes, within 6 months
                                                                                    18%



                                  3%
   Yes, within 1 year
                                                                       14%



                                                                             16%
Yes, within 1-2 years
                                                                           15%



                                                                     13%
Yes, within 2-4 years
                                                                             16%



                                                                                                          32%
                    No
                                                                                          21%



                                                                             16%
           Don't know                                                                            Tietotekniikan liitto, TTL
                                                                              16%
                                                                                                 Total



SURVEY QUESTION:
Are you interested in changing employer?


THINK ABOUT:
• How big is the interest for changing employer amongst the respondents?
• Is it bigger or smaller than you expected?
• Do you think your employees differ from this?
                                                                                                                                  35
Interest in changing employer 2009
                                                                                                           4


Yes, within 6 months                                                             15%




   Yes, within 1 year                                                      13%




Yes, within 1-2 years                                                            16%




Yes, within 2-4 years                                                                  17%




                    No                                                                       22%




           Don't know                                                                  17%

                                                                                                   Total



SURVEY QUESTION:
Are you interested in changing employer?


THINK ABOUT:
• How big is the interest for changing employer amongst the respondents?
• Is it bigger or smaller than you expected?
• Do you think your employees differ from this?
                                                                                                               36
Applied for another job 2010
                                                                                                                        4


                                                      18%
     Yes, internally with
      current employer
                                                14%




                                                                    29%
    Yes, externally with
      other employer
                                                                 27%




 Yes, and I switched to                                      24%
 my current job within
  the past 12 months                            14%




                                                                               42%
                       No
                                                                                     52%
                                                                                           Tietotekniikan liitto, TTL

                                                                                           Total




SURVEY QUESTION:
Have you applied for a new job in the past 12 months?


THINK ABOUT:
• How attractive is internal mobility? How are you working within this area?
• Do you think your employees differ from this?
                                                                                                                            37
Applied for another job 2009
                                                                                             4


     Yes, internally with
                                              13%
      current employer




    Yes, externally with
                                                              25%
      other employer




 Yes, and I switched to
 my current job within                       12%
  the past 12 months




                       No                                                      57%


                                                                                     Total




SURVEY QUESTION:
Have you applied for a new job in the past 12 months?


THINK ABOUT:
• How attractive is internal mobility? How are you working within this area?
• Do you think your employees differ from this?
                                                                                                 38
Member of union
                                                                        4


                                           100%
        Yes
                                     75%




 Don‟t know
                 2%




         No
                               23%
                                           Tietotekniikan liitto, TTL

                                           Total




SURVEY QUESTION:
Are you a member of a union?

                                                                            39
Why member of union
                                                                                                                                                  4

                                                                                                                                   75%
              Income insurance
                                                                                                                                    76%

      In principal I want to be a                                           30%
        member of the union                                                          37%

  Legal councelling in conflicts                                         28%
       with the employer                                                                 39%

 Updated information on salary                                           28%
             levels                                                                  37%

 Individual counselling on your                                   23%
              rights                                                               35%

                                                               20%
           Help with negotiating
                                                                        27%

                                                            18%
       Newspaper subscription
                                                            18%

                                               8%
    Other beneficial insurances
                                                          16%

                                           5%
            Job-seeking service
                                                          17%

                                              8%                                                                     Tietotekniikan liitto, TTL
                            Other
                                             6%                                                                      Total




SURVEY QUESTION:
What are your main reasons for being a member in a labor union? (Please select as many alternatives as applicable)

                                                                                                                                                      40
Why not member of union
                                                                                                                                       4

    I think it is enough to pay
  unemployment benefit society                                                                                           45%
                 fund


      It is too expensive, the
                                                                                                   30%
     membership fee is too high


 I don‟t think that the union is of
  any use/doubtful of the use of                                                        24%
             union work


    There are too many political
                                                                                  21%
     games in the trade union


   I only work on short term
 contracts and therefore I don‟t                            11%
         need the union


 In principal I don‟t want to be a
                                                           9%
       member of the union



  Too much top down activities                        8%




                            Other                                          18%
                                                                                                                               Total




SURVEY QUESTION:
What are your main reasons for not being a member in a labor union? (Please select as many alternatives as applicable)

                                                                                                                                           41
Union Services
                                                                                                                                                     4

                                                                                                                 58%
     My union‟s salary statistics
                                                                                                                                   73%



                                                                                             42%
    My union‟s salary calculator
                                                                                             42%



                                                                                         39%
 My union‟s recruitment advices
                                                                      25%



                                                                                 33%
              My union‟s network
                                                              18%



                                                                             30%
 My union‟s recruitment service
                                                                                               43%



 My union‟s advices concerning                                 18%
   employment agreements                                      17%



         My union‟s employment                                 18%
                                                                                                                        Tietotekniikan liitto, TTL
          agreement template                            12%
                                                                                                                        Total




SURVEY QUESTION:
Have you applied for a new job in the past 12 months?


SURVEY QUESTION:
If you were changing employer , what of the following services offered by your union would you used or have you used?
(Please select as many alternatives as applicable)
                                                                                                                                                         42
Preferred channels 2010 (1/2)                                                                                                                    4

                                                                                                                         50%
            Employer websites
                                                                                                                 44%

 Career websites/Internet job                                                                         35%
          boards                                                                                31%

 Acquaintances employed by                                                          25%
  the company/organisation                                                                              37%

                                                                               23%
  Articles in trade magasines
                                                                              22%

                                                                           20%
Advertisement on the Internet
                                                         11%

                                                                      18%
 Employer sponsored events
                                                        10%

            Online social                                        15%
        networks/communities                           10%

                                                             13%
Advertisement in newspapers
                                                       10%

         Employer recruitment                               13%
             brochures                                    11%

                                                        10%                                                            Tietotekniikan liitto, TTL
       Articles in newspapers
                                                               14%                                                     Total



SURVEY QUESTION:
How would you prefer to gather information about potential employers? Please select a maximum of three alternatives

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their preferred ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                                        43
Preferred channels 2010 (2/2)                                                                                                                   4

                                                          10%
             Friends and family
                                                                      17%

                                                     8%
        Former fellow students
                                                             12%

 Through my university during                        8%
         my studies                                        11%

        Advertisement in trade                  5%
             magasines                               8%

                                                5%
          Advertisement on TV
                                           3%

                                         3%
               Employer videos
                                       1%

                                          3%
  News channel programming
                                           3%

Alumni services at your former
          University                            5%

       Giveaways/promotional
             material                       3%


       Minority targeted events
                                       1%
                                                                                                                      Tietotekniikan liitto, TTL
                                                5%
                            Other
                                        1%                                                                            Total



SURVEY QUESTION:
How would you prefer to gather information about potential employers? Please select a maximum of three alternatives

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their preferred ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                                       44
Preferred channels 2009 (1/2)                                                                                                      4

          Employer websites                                                                                             41%


Acquaintances employed by
                                                                                                                      39%
 the company/organisation


 Articles in trade magasines                                                                               29%


Career websites/Internet job
                                                                                                     25%
         boards


      Articles in newspapers                                                         19%



           Friends and family                                                    18%



     Former fellow students                                          13%


          Online social
                                                          9%
      networks/communities

      Advertisement in trade
                                                         9%
           magasines

       Employer recruitment
                                                        8%
           brochures                                                                                                          Total



SURVEY QUESTION:
How would you prefer to gather information about potential employers? Please select a maximum of three alternatives

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their preferred ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                          45
Preferred channels 2009 (2/2)                                                                                              4

Advertisement on the Internet                            8%


 Through my university during
                                                        7%
         my studies


Advertisement in newspapers                             7%


  Employer sponsored events                             7%


  News channel programming                         5%


Alumni services at your former
                                             3%
          University


          Advertisement on TV              2%


       Giveaways/promotional
                                           2%
             material


               Employer videos          1%


       Minority targeted events         1%


                            Other                  5%
                                                                                                                      Total



SURVEY QUESTION:
How would you prefer to gather information about potential employers? Please select a maximum of three alternatives

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their preferred ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                  46
Actual channels 2010 (1/2)                                                                                                                                   4
                                                                                                                                                47%
                 Employer websites
                                                                                                                                        44%


      Career websites/Internet job                                                                                           37%
               boards                                                                                                32%


                                                                                                                           35%
    Advertisement on the Internet
                                                                                        19%


  Acquaintances employed by the                                                                        25%
      company/organisation                                                                                          31%


                                                                                                        25%
     Advertisement in newspapers
                                                                                                     23%


                                                                                               21%
             Articles in newspapers
                                                                                                                           35%


                                                                                         19%
       Articles in trade magasines
                                                                                                              29%


                                                                                        19%
Advertisement in trade magasines
                                                                                         19%


                                                                                      18%
      Employer sponsored events
                                                                9%


                                                                                      18%                                          Tietotekniikan liitto, TTL
                 Friends and family
                                                                                                     23%
                                                                                                                                   Total


SURVEY QUESTION:
How have you mainly learnt about these employers? Please select as many as applicable

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their actual ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                                                    47
Actual channels 2010 (2/2)                                                                                                     4
Through my university during my                                                       18%
           studies                                                           15%

                                                                                 16%
     News channel programming
                                                                                    18%

               Online social                                                 15%
           networks/communities                                 9%

                                                                        13%
           Former fellow students
                                                                                        19%

                                                                   11%
Employer recruitment brochures
                                                                         13%

                                                             8%
             Advertisement on TV
                                                                     11%

                                                           8%
Giveaways/promotional material
                                                         7%

                                                           7%
                  Employer videos
                                                   4%

  Alumni services at your former                        6%
            University                             4%

                                               3%
         Minority targeted events
                                             2%

                                                                        13%                          Tietotekniikan liitto, TTL
                               Other
                                                                      12%                            Total


SURVEY QUESTION:
How have you mainly learnt about these employers? Please select as many as applicable

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their actual ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                      48
Actual channels 2009 (1/2)                                                                                                                      4

                 Employer websites                                                                                                   44%



             Articles in newspapers                                                                                            41%



       Articles in trade magasines                                                                                       37%


  Acquaintances employed by the
                                                                                                                   34%
      company/organisation


      Career websites/Internet job
                                                                                                             31%
               boards


     Advertisement in newspapers                                                                       24%



                  Friends and family                                                                 22%



Advertisement in trade magasines                                                                 22%



            Former fellow students                                                            21%



      News channel programming                                                             20%
                                                                                                                                           Total


SURVEY QUESTION:
How have you mainly learnt about these employers? Please select as many as applicable

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their actual ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                                                       49
Actual channels 2009 (2/2)                                                                                4

   Advertisement on the Internet                                                    17%


Through my university during my
                                                                                   17%
           studies


Employer recruitment brochures                                        12%


             Advertisement on TV                                  10%


               Online social
                                                                  10%
           networks/communities


     Employer sponsored events                               8%


Giveaways/promotional material                         6%


  Alumni services at your former
                                                  4%
            University


                  Employer videos                 4%


         Minority targeted events           2%


                               Other                                  12%
                                                                                                     Total


SURVEY QUESTION:
How have you mainly learnt about these employers? Please select as many as applicable

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Is there a mismatch between the channels you have used and their actual ones?
• Are there any new possible channels to focus on in the future or to decrease your visibility in?
                                                                                                                 50
Top actual vs. preferred channels 2010 - Tietotekniikan liitto, TTL                                                                                                  4
                                                                                                                                          50%
                 Employer websites
                                                                                                                                    47%


                                                                                                                        35%
Career websites/Internet job boards
                                                                                                                              37%


    Acquaintances employed by the                                                                   25%
        company/organisation                                                                       25%


                                                                                             23%
         Articles in trade magasines
                                                                                  19%


                                                                                       20%
      Advertisement on the Internet
                                                                                                                        35%


                                                                                18%
        Employer sponsored events
                                                                                 18%


                                                                          15%
Online social networks/communities
                                                                         15%


                                                                   13%
      Advertisement in newspapers
                                                                                                   25%


                                                                 13%
    Employer recruitment brochures
                                                              11%


                                                             10%                                                                                Preferred information
             Articles in newspapers
                                                                                        21%
                                                                                                                                                Actual information


SURVEY QUESTION:
• How would you prefer to gather information about potential employers? Please select a maximum of three alternatives
• How have you mainly learnt about these employers? Please select as many as applicable

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Have you had the impact you thought?
                                                                                                                                                                            51
Top actual vs. preferred channels 2010 - Total                                                                                                                           4
                                                                                                                                                   44%
                     Employer websites
                                                                                                                                                  44%


        Acquaintances employed by the                                                                                                       37%
            company/organisation                                                                                              31%


                                                                                                                              31%
     Career websites/Internet job boards
                                                                                                                                32%


                                                                                                    22%
             Articles in trade magasines
                                                                                                                        29%


                                                                                        17%
                      Friends and family
                                                                                                       23%


                                                                                 14%
                  Articles in newspapers
                                                                                                                                      35%


                                                                           12%
                 Former fellow students
                                                                                             19%


                                                                        11%
Through my university during my studies
                                                                                 15%


                                                                        11%
        Employer recruitment brochures
                                                                              13%


                                                                      11%                                                                           Preferred information
           Advertisement on the Internet
                                                                                            19%
                                                                                                                                                    Actual information


SURVEY QUESTION:
• How would you prefer to gather information about potential employers? Please select a maximum of three alternatives
• How have you mainly learnt about these employers? Please select as many as applicable

THINK ABOUT:
• Which communication channels have you used in your communication with the target group?
• Have you had the impact you thought?
                                                                                                                                                                                52
Target Group Report                                               5
                  Professionals' employer preferences




                      Universum Professional Survey 2010
                                 Partner Report
                                                                      53
                                  Copyright Universum 2010 2010
                                      Copyright Universum
Drivers of Employer Attractiveness
                                                                                                                      5


Employer Reputation & Image                                 Job Characteristics
- The attributes of the employer as an organisation         - The contents and demands of the job, including the
                                                              learning opportunities provided by the job
• Attractive/exciting products and services
• Fast-growing or entrepreneurial                           • A variety of assignments
• Financial strength                                        • An attractive geographic location
• Good reputation                                           • Challenging work
• High ethical standards                                    • Control over my working hours
• High level of Corporate Social Responsibility             • Flexible working conditions
• Innovative products and services                          • High level of responsibility
• Inspiring top management                                  • Opportunities for international travel
• Market success                                            • Opportunities for relocation abroad
• Prestige                                                  • Professional training and development
                                                            • Secure employment

People & Culture                                            Remuneration & Advancement Opportunities
- The social environment and attributes of the work place   - The monetary compensation and other benefits, now and
                                                              in the future
• Has a culture that is accepting towards minorities
• Has a culture that respects my individuality              • Clear path for advancement
• Has a culture that supports equality between the sexes    • Competitive base salary
• Has leaders who will support my development               • Competitive benefits
• Offers a comfortable physical work environment            • Good possibilities for rapid promotion
• Offers a creative and dynamic work environment            • Good prospects for high future earnings
• Offers a friendly work environment                        • Good reference for future career
• Offers interaction with international clients and         • Leadership opportunities
  colleagues                                                • Overtime pay
• Recruits only the best students                           • Performance-related bonus
• Will enable me to have good work/life balance             • Sponsorship of future education


                                                                                                                          54
Professionals' employer preferences                                                                                        5


Topics:
• Importance of the Drivers of Employer Attractiveness
• Importance of the attributes within each driver:
  - Employer Reputation & Image
  - Job Characteristics
  - People & Culture
  - Remuneration & Advancement Opportunities




Think about:
• Compare your current employer brand and employer value proposition with the survey results. Are the components you
  focus on important and attractive to professionals? Or are you wasting time and money communicating things not that
  important to them?
• Are there other attributes that are attractive to professionals that you can deliver? Should these be included in your
  external communication?
• As in any branding effort, you need to keep in mind that the preferences and goals vary greatly amongst different sub-
  segments.




                                                                                                                               55
The Drivers of Employer attractiveness - Importance of each driver                                                                      5


                                                                              19%
Employer Reputation
     & Image
                                                                           17%




                                                                                                       29%
 Job Characteristics
                                                                                                       29%




                                                                                         23%
    People & Culture
                                                                                                 26%




     Remuneration &                                                                                    29%
      Advancement
      Opportunities                                                                               28%        Tietotekniikan liitto, TTL
                                                                                                             Total



SURVEY QUESTION:
How would you rate the relative importance of these aspects when choosing your Ideal Employer?
Please divide 100 points between the alternatives in accordance with importance
                                                                                                                                              56
The Drivers of Employer attractiveness - Employer Reputation &                                                                                                               5
  Image 2010
                                                                                                                  48%
              Good reputation
                                                                                                            41%


                                                                                                    35%
            Financial strength
                                                                                                     36%


  Attractive/exciting products                                                                32%
          and services                                                                                38%                                      Employer Reputation & Image
                                                                                                                                               Job Characteristics
                                                                                                                                               People & Culture
                                                                                              32%                                              Remuneration & Advancement Opportunities
               Market success
                                                                                  26%


                                                                                        29%
                       Prestige
                                                                         21%


               Fast-growing or                                                    26%
               entrepreneurial                      9%


     Innovative products and                                                      26%
             services                                                               28%


                                                                            23%
   Inspiring top management
                                                                            23%


                                                                16%
       High ethical standards
                                                                            23%


High level of Corporate Social                            13%                                                     Tietotekniikan liitto, TTL
        Responsibility                                                19%
                                                                                                                  Total


SURVEY QUESTION:
Employer Reputation & Image refers to the attributes of the employer as an organisation.
Which attributes do you perceive as the most attractive?
Please select a maximum of three alternatives
                                                                                                                                                                                   57
The Drivers of Employer attractiveness - Employer Reputation &                                                                                       5
  Image 2009
            Financial strength                                                                           41%



              Good reputation                                                                           41%


  Attractive/exciting products
                                                                                                       39%
          and services                                                                                                 Employer Reputation & Image
                                                                                                                       Job Characteristics
                                                                                                                       People & Culture
     Innovative products and                                                                                           Remuneration & Advancement Opportunities
                                                                                                 32%
             services


               Market success                                                                    32%



   Inspiring top management                                                                23%



       High ethical standards                                                     20%



                       Prestige                                                  20%


High level of Corporate Social
                                                                        16%
        Responsibility


               Fast-growing or
                                                           10%
               entrepreneurial                                                                                 Total


SURVEY QUESTION:
Employer Reputation & Image refers to the attributes of the employer as an organisation.
Which attributes do you perceive as the most attractive?
Please select a maximum of three alternatives
                                                                                                                                                           58
The Drivers of Employer attractiveness - Job Characteristics 2010                                                                                                                        5

                                                                                                                                      60%
   Flexible working conditions
                                                                                                38%


                                                                                                        43%
      A variety of assignments
                                                                                                              47%


                                                                                                   40%
           Secure employment
                                                                                                  40%                                                      Employer Reputation & Image
                                                                                                                                                           Job Characteristics
                                                                                                                                                           People & Culture
                                                                                        33%                                                                Remuneration & Advancement Opportunities
              Challenging work
                                                                                         35%


     Professional training and                                                          33%
           development                                                                  34%


      An attractive geographic                                                27%
              location                                             19%


Opportunities for international                                     20%
            travel                                       13%


                                                               17%
Control over my working hours
                                                                                 29%


   Opportunities for relocation                     10%
            abroad                                    12%


                                               7%                                                                             Tietotekniikan liitto, TTL
    High level of responsibility
                                                     10%
                                                                                                                              Total


SURVEY QUESTION:
Job Characteristics refers to the content and demands of the job, including the learning opportunities provided by the job.
Which attributes do you perceive as the most attractive?
Please select a maximum of three alternatives
                                                                                                                                                                                               59
The Drivers of Employer attractiveness - Job Characteristics 2009                                                                                                         5

      A variety of assignments                                                                                                50%



              Challenging work                                                                                 41%



           Secure employment                                                                               39%
                                                                                                                                            Employer Reputation & Image
                                                                                                                                            Job Characteristics
                                                                                                                                            People & Culture
                                                                                                                                            Remuneration & Advancement Opportunities
   Flexible working conditions                                                                     35%


     Professional training and
                                                                                                   35%
           development


Control over my working hours                                                       26%


      An attractive geographic
                                                                        20%
              location


    High level of responsibility                             13%


Opportunities for international
                                                            13%
            travel


   Opportunities for relocation
                                                         11%
            abroad                                                                                                                  Total


SURVEY QUESTION:
Job Characteristics refers to the content and demands of the job, including the learning opportunities provided by the job.
Which attributes do you perceive as the most attractive?
Please select a maximum of three alternatives
                                                                                                                                                                                60
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
Nuoret ammattilaiset -tutkimuksen tulokset 2010
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Nuoret ammattilaiset -tutkimuksen tulokset 2010

  • 1. Target Group Report Universum Professional Survey 2010 Finnish Edition Partner Report All Professionals Copyright Universum 2010 1 1 Copyright Universum 2010
  • 2. The Universum business Universum helps companies improve their performance through more successful recruitment and retention by ensuring improvements to their Employer Brand. We help employers: Understand Decide Their image, audience Desired brand position and competitors Plan Act Their communication By reaching the talent activities market through our communication solutions 2
  • 3. Product portfolio Communication Communication Action Research EVP Plan Material Universum’s employer branding model™ National Student Surveys • University audits Print • 5 continents • Brand tracking and evaluation *Unique for every country • 800 educational institutions • Employer Value Proposition • Over 300,000 respondents development Web • Communication strategy development *Unique for every country National Professional Surveys • Communication materials testing • 11 countries • Custom research • Over 80,000 respondents 3
  • 4. Universum around the world Universum annually surveys over 300,000 students and 80,000 professionals worldwide through our standardised research. In addition to this, conduct surveys in several other countries through our consulting projects. The group head office is located in Stockholm and the regional head offices are located in Philadelphia (America), Cologne (Europe) and Shanghai (Asia). 4
  • 5. Content 1 Methodology and participating professionals 2 Professionals’ profile 3 Employer rankings 4 Professionals’ career and communication preferences 5 Professionals’ employer preferences 5
  • 6. Target Group Report 1 Methodology and participating professionals Universum Professional Survey 2010 Partner Report 6 6 Copyright Universum 2010 Copyright Universum 2010
  • 7. Methodology 1 Field period: June to October 2010 Total number of respondents: 3 905 The Questionnaire: The list of employers: • Created with 20 years of experience, extensive Composed through Universum‟s knowledge of each research within HR, focus groups and communication market, evaluations of the last year‟s list, extensive with both our clients and professionals. market analysis, complemented by information derived • Global perspective - local insight. from discussions with professionals and organisations and finally “write-ins” from last year‟s survey. • Comprised of closed-ended questions with an extensive list of alternatives and an „Other‟ option. Data collection: Conducted via an on-line survey. The on-line link has been distributed via alumni-networks, communities, the Universum Panel, companies and both different local and global partners. 7
  • 8. Comparison groups analyzed in this report 1 Group 1: Base of the group: Tietotekniikan liitto, TTL Number of respondents: 40 Group 2: Base of the group: Total Number of respondents: 3 905 8
  • 9. Target Group Report 2 Professionals’ profile Universum Professional Survey 2010 Partner Report Copyright Universum 2010 9 9 Copyright Universum 2010 Copyright Universum 2010
  • 10. Professionals’ profile 2 Topics: Factors differentiating the selected target groups: • General profile • Educational profile • Professional profile Think about: • What characterizes the professionals? • Which professionals are within your primary target groups? • How do the groups differ from each other? 10
  • 11. General profile - Age & Gender 2 Age: Gender: 33.8 32.6 Tietotekniikan 75% 25% liitto, TTL Total 51% 49% Tietotekniikan liitto, TTL Total Male Female SURVEY QUESTIONS: • What is your year of birth? • What is your gender? 11
  • 12. Educational profile - Highest academic degree 2 50% Associate's 41% 30% Master's (non-MBA) 46% 20% Bachelor's 9% MBA 1% PhD 1% Other 1% Tietotekniikan liitto, TTL Total SURVEY QUESTION: What is your highest academic degree? THINK ABOUT: • What is your primary target group when recruiting professionals? MBA‟s, Bachelor‟s etc? • Which group/s matches these preferences best? 12
  • 13. Educational profile - Top educational institutions - Tietotekniikan liitto, 2 TTL Educational institution Tietotekniikan liitto, TTL Tampere University of Technology 10.00% Jyväskylä University of Applied Sciences 5.00% Lappeenranta University of Technology 5.00% Turku University of Applied Sciences 5.00% University of Eastern Finland 5.00% University of Helsinki 5.00% University of Jyväskylä 5.00% University of Turku 5.00% Vaasa University of Applied Sciences 5.00% Haaga-Helia University of Applied Sciences 2.50% Hanken School of Economics 2.50% Häme University of Applied Sciences 2.50% Kemi-Tornio University of Applied Sciences 2.50% Kymenlaakso University of Applied Sciences 2.50% Laurea University of Applied Sciences 2.50% SURVEY QUESTION: Which educational institution did you mainly attend? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 13
  • 14. Educational profile - Top educational institutions - Total 2 Educational institution Total University of Helsinki 9.28% University of Turku 6.65% The Aalto University School of Science and Technology 5.24% University of Tampere 4.78% Tampere University of Technology 4.50% Haaga-Helia University of Applied Sciences 4.29% Lappeenranta University of Technology 3.49% Hanken School of Economics 3.47% Tampere University of Applied Sciences 3.39% Metropolia University of Applied Sciences 3.34% University of Oulu 3.24% Novia University of Applied Sciences 3.01% University of Jyväskylä 2.95% University of Eastern Finland 2.85% Turku University of Applied Sciences 2.62% SURVEY QUESTION: Which educational institution did you mainly attend? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 14
  • 15. Professional profile - Current monthly salary (EUR) 2 Tietotekniikan liitto, 3 203 TTL Total 3 529 SURVEY QUESTION: What is your current salary before taxes (including commission and bonus, excluding pension)? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 15
  • 16. Professional profile - Work experience 2 Tietotekniikan liitto, 7.6 TTL Total 6.2 SURVEY QUESTION: How many years have you been working since you concluded your studies? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 16
  • 17. Professional profile - Top current industries 2 Tietotekniikan Industry Total liitto, TTL Computer software 15% 4% IT consulting 15% 4% Computer hardware 13% 1% Telecommunications 10% 5% Construction 5% 3% Energy/power 5% 4% Engineering/manufacturing 5% 7% Metals 5% 3% Accounting/auditing/taxation (corporate) 3% 2% Automotive 3% 1% Entertainment/media/public relations 3% 2% Food service 3% 1% Forestry/paper/pulp 3% 1% Government/public service 3% 7% Healthcare 3% 5% Internet/e-commerce 3% 1% Management consulting 3% 2% Network communications/data networking 3% 1% Non-profit 3% 2% Academic research - 4% SURVEY QUESTION: In which industry do you currently work? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 17
  • 18. Professional profile - Current job functions 2 Tietotekniikan Job function Total liitto, TTL IT specialist/developer 45% 9% Sales/Key account manager 11% 5% Customer service function 8% 10% Research and development function 8% 10% Consultant 5% 7% Administrative function (e.g. HR, 3% 8% Purchasing, IT support) Analyst 3% 2% Engineer 3% 10% Middle management 3% 5% Project Manager 3% 6% Finance function - 5% Marketing/communications/PR function - 4% Upper management - 3% Other 11% 16% SURVEY QUESTION: Which of the below best matches your current job function? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 18
  • 19. Professional profile - Cities 2 Tietotekniikan City Total liitto, TTL Espoo 18% 11% Helsinki 16% 22% Turku 13% 6% Jyväskylä 11% 3% Tampere 11% 10% Kuopio 5% 2% Oulu 5% 4% Lahti 3% 3% Lappeenranta 3% 1% Lohja 3% 1% Savonlinna 3% 0% Vantaa 3% 5% Other 8% 14% SURVEY QUESTION: In which city do you currently live? THINK ABOUT: • What professional profile du you seek? • Which group matches this best? 19
  • 20. Top findings - Professionals’ profile - Tietotekniikan liitto, TTL 2 Gender: Age:  25% women and 75% men  Average age: 33.8 years Most represented current industries: Most represented current job functions:  Computer software  IT specialist/developer  IT consulting  Sales/Key account manager  Computer hardware  Customer service function Work experience: Salary:  Average: 7.6 years  Average current monthly salary: 3 203 EUR Most represented cities:  Espoo  Helsinki  Turku 20
  • 21. Top findings - Professionals’ profile - Total 2 Gender: Age:  49% women and 51% men  Average age: 32.6 years Most represented current industries: Most represented current job functions:  Government/public service  Research and development function  Engineering/manufacturing  Engineer  Telecommunications  Customer service function Work experience: Salary:  Average: 6.2 years  Average current monthly salary: 3 529 EUR Most represented cities:  Helsinki  Espoo  Tampere 21
  • 22. Target Group Report 3 Employer rankings Universum Professional Survey 2010 Partner Report Copyright Universum 2010 22 22 Copyright Universum 2010
  • 23. Employer rankings 3 Topics: • Ideal Employer ranking • Considered Employer ranking Think about: • How do the groups differ? • How can you improve your position? What actions can be taken? • Do you have to improve your visibility or focus on building a stronger Employer Brand? • What are your goals for next year? Set up achievable goals! 23
  • 24. Ideal Employer ranking (Top 30) - Tietotekniikan liitto, TTL 3 Rank Per cent Rank Rank Per cent Rank Employer Employer 2010 2010 2009 2010 2010 2009 Microsoft 1 15.38% 10 VTT 8 7.69% 7 Nokia 1 15.38% 1 Wärtsilä 8 7.69% 4 Finnair 3 12.82% 5 YLE 8 7.69% 21 S-ryhmä (SOK) 3 12.82% 6 Blue1 19 5.13% 84 Tieto 3 12.82% 48 Ericsson 19 5.13% 65 F-Secure 6 10.26% 27 Finavia 19 5.13% 60 Suunto 6 10.26% 3 Fiskars 19 5.13% - BasWare 8 7.69% 112 Fortum 19 5.13% 9 Fujitsu Services 8 7.69% 82 Hartwall 19 5.13% 38 Logica 8 7.69% 71 HP 19 5.13% 54 Nokia Siemens Networks 8 7.69% 29 IBM 19 5.13% 19 Polar Electro 8 7.69% 27 Kela 19 5.13% - Ponsse 8 7.69% 67 Kesko 19 5.13% 37 Reaktor Innovations 8 7.69% - KONE 19 5.13% 2 Sanoma 8 7.69% 30 Lemminkäinen 19 5.13% 114 SURVEY QUESTION: Please select five employers from the list below for which you would most like to work – your five Ideal Employers. 24
  • 25. Ideal Employer ranking (Top 30) - Total 3 Rank Per cent Rank Rank Per cent Rank Employer Employer 2010 2010 2009 2010 2010 2009 Nokia 1 12.71% 1 Helsingin Kaupunki 16 4.82% 35 KONE 2 11.75% 2 Accenture 17 4.67% 24 S-ryhmä (SOK) 3 9.66% 6 Valio 18 4.55% 34 Finnair 4 9.57% 5 Fiskars 19 4.53% - Fazer 5 8.24% 8 ABB 20 4.50% 13 Wärtsilä 6 7.19% 4 Sanoma 20 4.50% 30 Puolustusvoimat 7 7.14% 12 IBM 22 4.44% 19 Microsoft 8 6.47% 10 MTV MEDIA 23 4.38% - VTT 9 6.24% 7 Neste Oil 24 4.35% 14 YLE 10 6.21% 21 L'Oréal 25 4.32% 31 Suunto 11 6.09% 3 Metso 26 4.29% 15 Suomen ympäristökeskus Fortum 12 6.01% 9 26 4.29% 20 (SYKE) Nordea 13 5.28% 32 UPM-Kymmene 28 4.15% 25 OP-Pohjola-ryhmä 14 5.25% 22 Suomen Pankki 29 3.97% 35 Stockmann 15 5.22% 17 Patria 30 3.80% 18 SURVEY QUESTION: Please select five employers from the list below for which you would most like to work – your five Ideal Employers. 25
  • 26. Considered Employer ranking (Top 30) - Tietotekniikan liitto, TTL 3 Rank Per cent Rank Rank Per cent Rank Employer Employer 2010 2010 2009 2010 2010 2009 Microsoft 1 38.46% 15 Kesko 13 20.51% 27 Nokia 2 28.21% 2 MTV MEDIA 13 20.51% - S-ryhmä (SOK) 2 28.21% 9 Verohallinto 13 20.51% 96 Tieto 2 28.21% 41 YLE 13 20.51% 24 Fujitsu Services 5 25.64% 64 Nokia Siemens Networks 20 17.95% 20 IBM 5 25.64% 21 Siemens 20 17.95% 23 Logica 5 25.64% 84 VTT 20 17.95% 10 Nordea 5 25.64% 34 Wärtsilä 20 17.95% 5 Finnair 9 23.08% 4 BasWare 24 15.38% 113 Fortum 9 23.08% 6 Digia 24 15.38% 88 F-Secure 9 23.08% 35 Elisa 24 15.38% 49 Suunto 9 23.08% 3 Suomen Pankki 24 15.38% 40 HP 13 20.51% 45 UPM-Kymmene 24 15.38% 25 If 13 20.51% 89 YIT 24 15.38% 46 Kela 13 20.51% - Accenture 30 12.82% 32 SURVEY QUESTION: Below is a list of employers. Which of these employers would you consider working for? 26
  • 27. Considered Employer ranking (Top 30) - Total 3 Rank Per cent Rank Rank Per cent Rank Employer Employer 2010 2010 2009 2010 2010 2009 Nokia 1 27.65% 2 Metso 16 16.76% 12 KONE 2 25.46% 1 UPM-Kymmene 17 16.62% 25 Finnair 3 24.09% 4 Nordea 18 16.51% 34 S-ryhmä (SOK) 4 22.88% 9 Neste Oil 19 16.28% 11 Fazer 5 22.60% 7 Hartwall 20 15.86% 22 Fortum 6 19.99% 6 Kesko 21 15.24% 27 Suunto 7 19.79% 3 Nokia Siemens Networks 22 14.94% 20 Stockmann 8 18.67% 16 IBM 23 14.85% 21 Wärtsilä 9 18.53% 5 Siemens 24 14.82% 23 Valio 10 18.44% 17 OP-Pohjola-ryhmä 25 14.71% 36 YLE 11 17.71% 24 ABB 26 14.51% 8 Puolustusvoimat 12 17.49% 14 Sanoma 27 14.49% 41 Fiskars 13 17.04% - Suomen Pankki 28 14.01% 40 Microsoft 14 16.98% 15 Paulig 29 13.84% 37 VTT 15 16.96% 10 Konecranes 30 13.42% 18 SURVEY QUESTION: Below is a list of employers. Which of these employers would you consider working for? 27
  • 28. 3 Top findings - Employer rankings Ideal Employer rankings Considered Employer rankings Tietotekniikan liitto, TTL: Tietotekniikan liitto, TTL: 1. Microsoft 1. Microsoft 1. Nokia 2. Nokia 3. Finnair 2. S-ryhmä (SOK) 3. S-ryhmä (SOK) 2. Tieto 3. Tieto 5. Fujitsu Services Total: Total: 1. Nokia 1. Nokia 2. KONE 2. KONE 3. S-ryhmä (SOK) 3. Finnair 4. Finnair 4. S-ryhmä (SOK) 5. Fazer 5. Fazer 28
  • 29. Target Group Report 4 Professionals’ career & communication preferences Universum Professional Survey 2010 Partner Report Copyright Universum 2010 29 29 Copyright Universum 2010 Copyright Universum 2010
  • 30. Professionals’ career & communication preferences 4 Topics: • Career goals • Satisfaction with current employer • Interest in changing employer • Applied for another job • Preferred communication channels • Actual communication channels Think about: • What are professionals’ career goals? Can you provide them with the opportunity to achieve these goals? Is this communicated to professionals? • How interested are professionals in changing employers? • Have they applied for another job? Internally or externally? • How do they prefer to gather information about future employers? How do they actually do it? 30
  • 31. Career goals 2010 4 65% To have work/life balance 70% To be competitively or intellectually 50% challenged 37% 40% To be a technical or functional expert 36% 35% To be secure or stable in my job 43% 23% To be autonomous or independent 23% 20% To be a leader or manager of people 22% To be entrepreneurial or 20% creative/innovative 15% To be dedicated to a cause or to feel 10% that I am serving a greater good 14% 10% Tietotekniikan liitto, TTL To have an international career 15% Total SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives. THINK ABOUT: • Which of the career goals can you offer to the largest extent? • Can you communicate the most attractive career goals given what you can offer? • What professional profile do you ideally seek? • Which group/s matches these preferences best? 31
  • 32. Career goals 2009 4 To have work/life balance 68% To be a technical or functional expert 43% To be competitively or intellectually 42% challenged To be secure or stable in my job 37% To be a leader or manager of people 25% To be autonomous or independent 23% To be entrepreneurial or 16% creative/innovative To have an international career 14% To be dedicated to a cause or to feel 11% that I am serving a greater good Total SURVEY QUESTION: Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives. THINK ABOUT: • Which of the career goals can you offer to the largest extent? • Can you communicate the most attractive career goals given what you can offer? • What professional profile do you ideally seek? • Which group/s matches these preferences best? 32
  • 33. Satisfaction with current employer 2010 4 5% 1 1% 3% 2 3% 3% 3 5% 5% Averages: 4 5% Tietotekniikan liitto, TTL: 5 5% 7.1 6% 5% Total: 7.0 6 10% 22% 7 19% 16% 8 29% 22% 9 17% 14% Tietotekniikan liitto, TTL 10 6% Total SURVEY QUESTION: How satisfied are you with your current employer? Scale 1 = Very dissatisfied and 10 = Very satisfied THINK ABOUT: Do you think the employees at your company differ from the result? 33
  • 34. Satisfaction with current employer 2009 4 1 2% 2 2% 3 4% Averages: 4 5% Total: 7.1 5 6% 6 8% 7 19% 8 30% 9 18% 10 5% Total SURVEY QUESTION: How satisfied are you with your current employer? Scale 1 = Very dissatisfied and 10 = Very satisfied THINK ABOUT: Do you think the employees at your company differ from the result? 34
  • 35. Interest in changing employer 2010 4 21% Yes, within 6 months 18% 3% Yes, within 1 year 14% 16% Yes, within 1-2 years 15% 13% Yes, within 2-4 years 16% 32% No 21% 16% Don't know Tietotekniikan liitto, TTL 16% Total SURVEY QUESTION: Are you interested in changing employer? THINK ABOUT: • How big is the interest for changing employer amongst the respondents? • Is it bigger or smaller than you expected? • Do you think your employees differ from this? 35
  • 36. Interest in changing employer 2009 4 Yes, within 6 months 15% Yes, within 1 year 13% Yes, within 1-2 years 16% Yes, within 2-4 years 17% No 22% Don't know 17% Total SURVEY QUESTION: Are you interested in changing employer? THINK ABOUT: • How big is the interest for changing employer amongst the respondents? • Is it bigger or smaller than you expected? • Do you think your employees differ from this? 36
  • 37. Applied for another job 2010 4 18% Yes, internally with current employer 14% 29% Yes, externally with other employer 27% Yes, and I switched to 24% my current job within the past 12 months 14% 42% No 52% Tietotekniikan liitto, TTL Total SURVEY QUESTION: Have you applied for a new job in the past 12 months? THINK ABOUT: • How attractive is internal mobility? How are you working within this area? • Do you think your employees differ from this? 37
  • 38. Applied for another job 2009 4 Yes, internally with 13% current employer Yes, externally with 25% other employer Yes, and I switched to my current job within 12% the past 12 months No 57% Total SURVEY QUESTION: Have you applied for a new job in the past 12 months? THINK ABOUT: • How attractive is internal mobility? How are you working within this area? • Do you think your employees differ from this? 38
  • 39. Member of union 4 100% Yes 75% Don‟t know 2% No 23% Tietotekniikan liitto, TTL Total SURVEY QUESTION: Are you a member of a union? 39
  • 40. Why member of union 4 75% Income insurance 76% In principal I want to be a 30% member of the union 37% Legal councelling in conflicts 28% with the employer 39% Updated information on salary 28% levels 37% Individual counselling on your 23% rights 35% 20% Help with negotiating 27% 18% Newspaper subscription 18% 8% Other beneficial insurances 16% 5% Job-seeking service 17% 8% Tietotekniikan liitto, TTL Other 6% Total SURVEY QUESTION: What are your main reasons for being a member in a labor union? (Please select as many alternatives as applicable) 40
  • 41. Why not member of union 4 I think it is enough to pay unemployment benefit society 45% fund It is too expensive, the 30% membership fee is too high I don‟t think that the union is of any use/doubtful of the use of 24% union work There are too many political 21% games in the trade union I only work on short term contracts and therefore I don‟t 11% need the union In principal I don‟t want to be a 9% member of the union Too much top down activities 8% Other 18% Total SURVEY QUESTION: What are your main reasons for not being a member in a labor union? (Please select as many alternatives as applicable) 41
  • 42. Union Services 4 58% My union‟s salary statistics 73% 42% My union‟s salary calculator 42% 39% My union‟s recruitment advices 25% 33% My union‟s network 18% 30% My union‟s recruitment service 43% My union‟s advices concerning 18% employment agreements 17% My union‟s employment 18% Tietotekniikan liitto, TTL agreement template 12% Total SURVEY QUESTION: Have you applied for a new job in the past 12 months? SURVEY QUESTION: If you were changing employer , what of the following services offered by your union would you used or have you used? (Please select as many alternatives as applicable) 42
  • 43. Preferred channels 2010 (1/2) 4 50% Employer websites 44% Career websites/Internet job 35% boards 31% Acquaintances employed by 25% the company/organisation 37% 23% Articles in trade magasines 22% 20% Advertisement on the Internet 11% 18% Employer sponsored events 10% Online social 15% networks/communities 10% 13% Advertisement in newspapers 10% Employer recruitment 13% brochures 11% 10% Tietotekniikan liitto, TTL Articles in newspapers 14% Total SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their preferred ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 43
  • 44. Preferred channels 2010 (2/2) 4 10% Friends and family 17% 8% Former fellow students 12% Through my university during 8% my studies 11% Advertisement in trade 5% magasines 8% 5% Advertisement on TV 3% 3% Employer videos 1% 3% News channel programming 3% Alumni services at your former University 5% Giveaways/promotional material 3% Minority targeted events 1% Tietotekniikan liitto, TTL 5% Other 1% Total SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their preferred ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 44
  • 45. Preferred channels 2009 (1/2) 4 Employer websites 41% Acquaintances employed by 39% the company/organisation Articles in trade magasines 29% Career websites/Internet job 25% boards Articles in newspapers 19% Friends and family 18% Former fellow students 13% Online social 9% networks/communities Advertisement in trade 9% magasines Employer recruitment 8% brochures Total SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their preferred ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 45
  • 46. Preferred channels 2009 (2/2) 4 Advertisement on the Internet 8% Through my university during 7% my studies Advertisement in newspapers 7% Employer sponsored events 7% News channel programming 5% Alumni services at your former 3% University Advertisement on TV 2% Giveaways/promotional 2% material Employer videos 1% Minority targeted events 1% Other 5% Total SURVEY QUESTION: How would you prefer to gather information about potential employers? Please select a maximum of three alternatives THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their preferred ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 46
  • 47. Actual channels 2010 (1/2) 4 47% Employer websites 44% Career websites/Internet job 37% boards 32% 35% Advertisement on the Internet 19% Acquaintances employed by the 25% company/organisation 31% 25% Advertisement in newspapers 23% 21% Articles in newspapers 35% 19% Articles in trade magasines 29% 19% Advertisement in trade magasines 19% 18% Employer sponsored events 9% 18% Tietotekniikan liitto, TTL Friends and family 23% Total SURVEY QUESTION: How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their actual ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 47
  • 48. Actual channels 2010 (2/2) 4 Through my university during my 18% studies 15% 16% News channel programming 18% Online social 15% networks/communities 9% 13% Former fellow students 19% 11% Employer recruitment brochures 13% 8% Advertisement on TV 11% 8% Giveaways/promotional material 7% 7% Employer videos 4% Alumni services at your former 6% University 4% 3% Minority targeted events 2% 13% Tietotekniikan liitto, TTL Other 12% Total SURVEY QUESTION: How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their actual ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 48
  • 49. Actual channels 2009 (1/2) 4 Employer websites 44% Articles in newspapers 41% Articles in trade magasines 37% Acquaintances employed by the 34% company/organisation Career websites/Internet job 31% boards Advertisement in newspapers 24% Friends and family 22% Advertisement in trade magasines 22% Former fellow students 21% News channel programming 20% Total SURVEY QUESTION: How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their actual ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 49
  • 50. Actual channels 2009 (2/2) 4 Advertisement on the Internet 17% Through my university during my 17% studies Employer recruitment brochures 12% Advertisement on TV 10% Online social 10% networks/communities Employer sponsored events 8% Giveaways/promotional material 6% Alumni services at your former 4% University Employer videos 4% Minority targeted events 2% Other 12% Total SURVEY QUESTION: How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Is there a mismatch between the channels you have used and their actual ones? • Are there any new possible channels to focus on in the future or to decrease your visibility in? 50
  • 51. Top actual vs. preferred channels 2010 - Tietotekniikan liitto, TTL 4 50% Employer websites 47% 35% Career websites/Internet job boards 37% Acquaintances employed by the 25% company/organisation 25% 23% Articles in trade magasines 19% 20% Advertisement on the Internet 35% 18% Employer sponsored events 18% 15% Online social networks/communities 15% 13% Advertisement in newspapers 25% 13% Employer recruitment brochures 11% 10% Preferred information Articles in newspapers 21% Actual information SURVEY QUESTION: • How would you prefer to gather information about potential employers? Please select a maximum of three alternatives • How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Have you had the impact you thought? 51
  • 52. Top actual vs. preferred channels 2010 - Total 4 44% Employer websites 44% Acquaintances employed by the 37% company/organisation 31% 31% Career websites/Internet job boards 32% 22% Articles in trade magasines 29% 17% Friends and family 23% 14% Articles in newspapers 35% 12% Former fellow students 19% 11% Through my university during my studies 15% 11% Employer recruitment brochures 13% 11% Preferred information Advertisement on the Internet 19% Actual information SURVEY QUESTION: • How would you prefer to gather information about potential employers? Please select a maximum of three alternatives • How have you mainly learnt about these employers? Please select as many as applicable THINK ABOUT: • Which communication channels have you used in your communication with the target group? • Have you had the impact you thought? 52
  • 53. Target Group Report 5 Professionals' employer preferences Universum Professional Survey 2010 Partner Report 53 Copyright Universum 2010 2010 Copyright Universum
  • 54. Drivers of Employer Attractiveness 5 Employer Reputation & Image Job Characteristics - The attributes of the employer as an organisation - The contents and demands of the job, including the learning opportunities provided by the job • Attractive/exciting products and services • Fast-growing or entrepreneurial • A variety of assignments • Financial strength • An attractive geographic location • Good reputation • Challenging work • High ethical standards • Control over my working hours • High level of Corporate Social Responsibility • Flexible working conditions • Innovative products and services • High level of responsibility • Inspiring top management • Opportunities for international travel • Market success • Opportunities for relocation abroad • Prestige • Professional training and development • Secure employment People & Culture Remuneration & Advancement Opportunities - The social environment and attributes of the work place - The monetary compensation and other benefits, now and in the future • Has a culture that is accepting towards minorities • Has a culture that respects my individuality • Clear path for advancement • Has a culture that supports equality between the sexes • Competitive base salary • Has leaders who will support my development • Competitive benefits • Offers a comfortable physical work environment • Good possibilities for rapid promotion • Offers a creative and dynamic work environment • Good prospects for high future earnings • Offers a friendly work environment • Good reference for future career • Offers interaction with international clients and • Leadership opportunities colleagues • Overtime pay • Recruits only the best students • Performance-related bonus • Will enable me to have good work/life balance • Sponsorship of future education 54
  • 55. Professionals' employer preferences 5 Topics: • Importance of the Drivers of Employer Attractiveness • Importance of the attributes within each driver: - Employer Reputation & Image - Job Characteristics - People & Culture - Remuneration & Advancement Opportunities Think about: • Compare your current employer brand and employer value proposition with the survey results. Are the components you focus on important and attractive to professionals? Or are you wasting time and money communicating things not that important to them? • Are there other attributes that are attractive to professionals that you can deliver? Should these be included in your external communication? • As in any branding effort, you need to keep in mind that the preferences and goals vary greatly amongst different sub- segments. 55
  • 56. The Drivers of Employer attractiveness - Importance of each driver 5 19% Employer Reputation & Image 17% 29% Job Characteristics 29% 23% People & Culture 26% Remuneration & 29% Advancement Opportunities 28% Tietotekniikan liitto, TTL Total SURVEY QUESTION: How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance 56
  • 57. The Drivers of Employer attractiveness - Employer Reputation & 5 Image 2010 48% Good reputation 41% 35% Financial strength 36% Attractive/exciting products 32% and services 38% Employer Reputation & Image Job Characteristics People & Culture 32% Remuneration & Advancement Opportunities Market success 26% 29% Prestige 21% Fast-growing or 26% entrepreneurial 9% Innovative products and 26% services 28% 23% Inspiring top management 23% 16% High ethical standards 23% High level of Corporate Social 13% Tietotekniikan liitto, TTL Responsibility 19% Total SURVEY QUESTION: Employer Reputation & Image refers to the attributes of the employer as an organisation. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 57
  • 58. The Drivers of Employer attractiveness - Employer Reputation & 5 Image 2009 Financial strength 41% Good reputation 41% Attractive/exciting products 39% and services Employer Reputation & Image Job Characteristics People & Culture Innovative products and Remuneration & Advancement Opportunities 32% services Market success 32% Inspiring top management 23% High ethical standards 20% Prestige 20% High level of Corporate Social 16% Responsibility Fast-growing or 10% entrepreneurial Total SURVEY QUESTION: Employer Reputation & Image refers to the attributes of the employer as an organisation. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 58
  • 59. The Drivers of Employer attractiveness - Job Characteristics 2010 5 60% Flexible working conditions 38% 43% A variety of assignments 47% 40% Secure employment 40% Employer Reputation & Image Job Characteristics People & Culture 33% Remuneration & Advancement Opportunities Challenging work 35% Professional training and 33% development 34% An attractive geographic 27% location 19% Opportunities for international 20% travel 13% 17% Control over my working hours 29% Opportunities for relocation 10% abroad 12% 7% Tietotekniikan liitto, TTL High level of responsibility 10% Total SURVEY QUESTION: Job Characteristics refers to the content and demands of the job, including the learning opportunities provided by the job. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 59
  • 60. The Drivers of Employer attractiveness - Job Characteristics 2009 5 A variety of assignments 50% Challenging work 41% Secure employment 39% Employer Reputation & Image Job Characteristics People & Culture Remuneration & Advancement Opportunities Flexible working conditions 35% Professional training and 35% development Control over my working hours 26% An attractive geographic 20% location High level of responsibility 13% Opportunities for international 13% travel Opportunities for relocation 11% abroad Total SURVEY QUESTION: Job Characteristics refers to the content and demands of the job, including the learning opportunities provided by the job. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives 60