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Tieto
                           Company presentation
                           2012
© 2012 Tieto Corporation
The leading IT service
                  company in Northern Europe
                  providing IT and product
                  engineering services

                       • Highly specialized IT solutions and services
                         complemented by a strong technology platform.

                       • Trusted transformation partner,
                         close to customers’ business

                       • Operations in close to 30 countries.
© 2012 Tieto Corporation
Strategic choices: Leading in Northern Europe,
                  global production, best service experience

                           Services and solutions                Markets
                           • Industry and enterprise solutions   • Northern Europe
                           • Managed services                    • Focused elsewhere
                           • Product engineering




                           Industries                            Customers
                           • Broad industry offering             • Global customers,
                             focused on service industries         large and medium-sized
                                                                   local and regional companies
© 2012 Tieto Corporation
IT SOLUTIONS and
                                  SERVICES

                                      INTEGRATION

                            BUSINESS BENEFITS
                                                    Experience
                                  TECHNOLOGY        the service
                                      PLATFORM

                            TRANSFORMATION
© 2012 Tieto Corporation




                                SERVICE DESIGN
Solutions and services
                                                  • Industry consulting, industry products and customer-
                            Industry Solutions      specific integration




                                                  • IT consulting, integration, application management
                           Enterprise Solutions     and maintenance




                           Managed Services &     • Applications and infrastructure management
                             Transformation


                                                  • R&D: mobile devices, telecom networks, automotive
                           Product Engineering
© 2012 Tieto Corporation




                                                    and industrial
COMMITMENT

                              SERVICE EXPERIENCE

                                   QUALITY

                              UNIQUE
                                                   Customers
                           VALUE PROPOSITION

                                GROWTH and
                                      RESULTS
© 2012 Tieto Corporation
Sectors we serve

                                              Telecom and media

                                              Finance

                                              Industry sectors
                                                Automotive
                                                Energy
                                                Forest
                                                Healthcare and welfare
                                                Manufacturing
                                                Logistics
© 2012 Tieto Corporation




                                                Public
                                                Retail
Top 10 customers in 2011
                           Apoteket         Healthcare / Retail       Net sales by
                           Ericsson         Telecom               customer sector 2011

                           Finnish Tax      Public
                           Administration
                           IF Insurance     Finance                              Telecom
                                                                                 & media
                           Kesko            Retail                                 32 %
                                                                  Industry
                           Nokia            Telecom                sectors
                                                                   48 %
                           Nokia Siemens    Telecom                          Financial
                                                                             services
                           Networks
                                                                              20 %
                           Nordea           Finance

                           OP-Pohjola       Finance
© 2012 Tieto Corporation




                           TeliaSonera      Telecom
BROAD PRESENCE

                               MARKET IS GROWING

                           SOLID FINANCIAL
                                     POSITION

                                  LONG HISTORY     Tieto today
                               ADVANCED
                           GLOBAL DELIVERY MODEL

                                 PASSIONATE
© 2012 Tieto Corporation




                                       EXPERTS
Key facts

                           • Operations in close to 30 countries        • Leading IT service provider
                           • About 18 000 IT experts                     in Northern Europe
                           • Net sales EUR 1 828 million in 2011             #1 in IT services in Finland
                           • Listed on NASDAQ OMX Helsinki, Stockholm        #1 in project services in Finland
                           • Founded in 1968                                 #1 in telecom R&D in Europe
© 2012 Tieto Corporation
Key figures
                                                       2011      2010
 Net sales, EUR million                              1 828.1   1 713.7
 Operating profit, EUR million                         98.1      72.4
 EBIT, %                                                 5.4       4.2
 Operating profit excl. one-off items, EUR million    117.1     110.0
 EBIT,% excl. one-off items                              6.4       6.4
 Profit after taxes, EUR million                       59.9      49.5
 EPS, EUR                                              0.84      0.69
 Net cash flow from operations                        123.2     142.9
 Gearing, %                                            14.6        9.3
 Personnel at the end of period                      18 123    17 757




  © 2012 Tieto Corporation
More than 18 000 employees
                           About 40% of personnel in offshoring countries
                                                                              Offshoring
                                       Personnel             7500                                                 45 %
                                                                                                                  40 %
                                                                                                                  35 %
                                   25%                       5000                                                 30 %
                                               30%
                                                                                                                  25 %
                                                                                                                  20 %
                                8%
                                                             2500                                                 15 %
                                 9%                                                                               10 %
                                        11% 17%
                                                                                                                  5%
                                                               0                                                  0%
                                                                    2004 2005 2006 2007 2008 2009 2010
                                                                                                     Q4/2011
                               Finland     Sweden    Czech
© 2012 Tieto Corporation




                                                                           India, China, Malaysia and Indonesia
                                                                           Baltic countries, Belarus and Russia
                               India       China     Other                 Czech and Poland
                                                                           Total, %
Operational structure
                                                                                      Market Units (MUs)

                                                   Finland             Scandinavia          Central Europe              Global                Global
                                                   & Baltic                                   & Russia                 Accounts               sales
                                                                                                                                              offices




                       Industry solutions                     Industry consulting, Tieto vertical products and related integration projects
Business Lines (BLs)




                                                              IT consulting, Tieto horizontal products, 3rd party product integration and
                       Enterprise solutions                          custom application development and maintenance projects


                       Managed services and
                                                                      Applications management and infrastructure management
                       transformation

                       Product engineering
                                                                                             R&D services
                       solutions

                       Steering functions and group management




                        © 2012 Tieto Corporation
Our strengths
Deep technology know-how and                  Solid financial position
strong infrastructure platform                   •   Reliable, long-term partner
  •      Knowledgeable people                    •   Ability to invest in innovations and
  •      Modern technology                           service development
  •      Wide operations                         •   Strong balance sheet
         capabilities




Advanced Global Delivery Model                Strong customer relationships
   •      Offshoring rate as planned             •   Long history
   •      Established GDM process                •   Customers’ business knowledge
   •      Rated among the top GDM practices      •   Strong customer interface




       © 2012 Tieto Corporation
Mission, vision and values




     Mission                       Vision                            Values
     Turning knowledge and         Building leaders of the digital   We work together.
     passion into sustainable      world – a world of better         We care for our people & customers.
     results for our               service, higher productivity      We are committed to quality.
     customers.                    and new opportunities.            We learn and grow.




15      © 2012 Tieto Corporation
© 2012 Tieto Corporation

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Tieto Company Presentation

  • 1. Tieto Company presentation 2012 © 2012 Tieto Corporation
  • 2. The leading IT service company in Northern Europe providing IT and product engineering services • Highly specialized IT solutions and services complemented by a strong technology platform. • Trusted transformation partner, close to customers’ business • Operations in close to 30 countries. © 2012 Tieto Corporation
  • 3. Strategic choices: Leading in Northern Europe, global production, best service experience Services and solutions Markets • Industry and enterprise solutions • Northern Europe • Managed services • Focused elsewhere • Product engineering Industries Customers • Broad industry offering • Global customers, focused on service industries large and medium-sized local and regional companies © 2012 Tieto Corporation
  • 4. IT SOLUTIONS and SERVICES INTEGRATION BUSINESS BENEFITS Experience TECHNOLOGY the service PLATFORM TRANSFORMATION © 2012 Tieto Corporation SERVICE DESIGN
  • 5. Solutions and services • Industry consulting, industry products and customer- Industry Solutions specific integration • IT consulting, integration, application management Enterprise Solutions and maintenance Managed Services & • Applications and infrastructure management Transformation • R&D: mobile devices, telecom networks, automotive Product Engineering © 2012 Tieto Corporation and industrial
  • 6. COMMITMENT SERVICE EXPERIENCE QUALITY UNIQUE Customers VALUE PROPOSITION GROWTH and RESULTS © 2012 Tieto Corporation
  • 7. Sectors we serve Telecom and media Finance Industry sectors Automotive Energy Forest Healthcare and welfare Manufacturing Logistics © 2012 Tieto Corporation Public Retail
  • 8. Top 10 customers in 2011 Apoteket Healthcare / Retail Net sales by Ericsson Telecom customer sector 2011 Finnish Tax Public Administration IF Insurance Finance Telecom & media Kesko Retail 32 % Industry Nokia Telecom sectors 48 % Nokia Siemens Telecom Financial services Networks 20 % Nordea Finance OP-Pohjola Finance © 2012 Tieto Corporation TeliaSonera Telecom
  • 9. BROAD PRESENCE MARKET IS GROWING SOLID FINANCIAL POSITION LONG HISTORY Tieto today ADVANCED GLOBAL DELIVERY MODEL PASSIONATE © 2012 Tieto Corporation EXPERTS
  • 10. Key facts • Operations in close to 30 countries • Leading IT service provider • About 18 000 IT experts in Northern Europe • Net sales EUR 1 828 million in 2011 #1 in IT services in Finland • Listed on NASDAQ OMX Helsinki, Stockholm #1 in project services in Finland • Founded in 1968 #1 in telecom R&D in Europe © 2012 Tieto Corporation
  • 11. Key figures 2011 2010 Net sales, EUR million 1 828.1 1 713.7 Operating profit, EUR million 98.1 72.4 EBIT, % 5.4 4.2 Operating profit excl. one-off items, EUR million 117.1 110.0 EBIT,% excl. one-off items 6.4 6.4 Profit after taxes, EUR million 59.9 49.5 EPS, EUR 0.84 0.69 Net cash flow from operations 123.2 142.9 Gearing, % 14.6 9.3 Personnel at the end of period 18 123 17 757 © 2012 Tieto Corporation
  • 12. More than 18 000 employees About 40% of personnel in offshoring countries Offshoring Personnel 7500 45 % 40 % 35 % 25% 5000 30 % 30% 25 % 20 % 8% 2500 15 % 9% 10 % 11% 17% 5% 0 0% 2004 2005 2006 2007 2008 2009 2010 Q4/2011 Finland Sweden Czech © 2012 Tieto Corporation India, China, Malaysia and Indonesia Baltic countries, Belarus and Russia India China Other Czech and Poland Total, %
  • 13. Operational structure Market Units (MUs) Finland Scandinavia Central Europe Global Global & Baltic & Russia Accounts sales offices Industry solutions Industry consulting, Tieto vertical products and related integration projects Business Lines (BLs) IT consulting, Tieto horizontal products, 3rd party product integration and Enterprise solutions custom application development and maintenance projects Managed services and Applications management and infrastructure management transformation Product engineering R&D services solutions Steering functions and group management © 2012 Tieto Corporation
  • 14. Our strengths Deep technology know-how and Solid financial position strong infrastructure platform • Reliable, long-term partner • Knowledgeable people • Ability to invest in innovations and • Modern technology service development • Wide operations • Strong balance sheet capabilities Advanced Global Delivery Model Strong customer relationships • Offshoring rate as planned • Long history • Established GDM process • Customers’ business knowledge • Rated among the top GDM practices • Strong customer interface © 2012 Tieto Corporation
  • 15. Mission, vision and values Mission Vision Values Turning knowledge and Building leaders of the digital We work together. passion into sustainable world – a world of better We care for our people & customers. results for our service, higher productivity We are committed to quality. customers. and new opportunities. We learn and grow. 15 © 2012 Tieto Corporation
  • 16. © 2012 Tieto Corporation

Hinweis der Redaktion

  1. Tieto is an IT service company providing IT and product engineering services.Employing about 18 000 experts, we are among the leading IT service companies in northern Europe and the global leader in selected segments.We specialize in areas where we have the deepest understanding of our customers’ businesses and needs, and have operations in nearly 30 countries (28).
  2. Tieto’sstrategydrives for sharperdifferentiation and specialization. Combiningadvancedtechnologywithinnovations - and deepunderstanding of customers’ businesses - areclearcompetitiveadvantages for us.Our main markets are the Nordic countries (Finland and Sweden are the largest) and we want to be a market leader in IT services in Northeast Europe, and become a strong player in new markets such as Russia and Poland.
  3. Industry Solutions: Industry consulting, Tieto industry products and related integration projects Enterprise Solutions: IT consulting, Tieto horizontal products, 3rd party product integration and custom application development & maintenance projects Managed services and transformation: Applications and infrastructure management Product Engineering Solutions: devices R&D, networks R&D, automotive and industrial R&D
  4. Our deep understanding of customers’ businesses and needs lays the foundation for long-term relationships with large and medium-sized organizations in various sectors.*Someexamples of leading industry solutions and servicesTieto is the world’s largest supplier of telecom R&D services More than 350 European newspapers and magazines are produced using Tieto’sIT solutions. A European bank provides cash management services to 120 000 corporate customers with Tieto’s solution. Tieto is the global #1 in forest industry specific solutions. Every third electricity customer in Nordic gets their bill via Tieto application. Every day over 0.5 million patients get treatment backed up by Tieto’s solutions. One of our manufacturing customers has increased their production by 40% without investments in production equipment. We have designed, implemented and maintained many of the most critical public sector IT systems in the Nordic countries.
  5. Note: IndustrysectorsincludeAutomotiveEnergyutilitiesForestHealthcare and welfareLogisticsManufacturingOil and gasPublicTrade
  6. Organisation full of experts in delivering high quality IT services. Focus on serving large and medium-sized organizations in our main markets – Northern Europe, Germany and Russia.Long history of focusing on IT services
  7. Tieto’s operations are organized into five Market Units and four Business Lines (plus steering functions and group management).The structurereflects the company’sstrategicpriorities in terms of bothmarkets and solutions, and enables us to accelerateourownjourneytowardsbecoming the IT servicecompanythatprovides ”the bestserviceexperience in IT”.
  8. Valuesare the buildingblocks of ourcompany culture.
  9. Addyourname and contactinformation