SlideShare ist ein Scribd-Unternehmen logo
1 von 86
Downloaden Sie, um offline zu lesen
CLICK TO EDIT MASTER TITLE STYLE
MediaCom Beyond Advertising
Worldwide Products & Services
November 2014
CLICK TO EDIT MASTER TITLE STYLE
Great content deserves a great audience.
We don’t just create great content – we know how to put content to work.
MediaCom Beyond Advertising sits at the heart of MediaCom – The Content + Connections Agency.
Content only achieves its potential when it is designed, managed and integrated with every other
element of a communications system.
We are global and growing fast (over 500 people in 42 countries):
a team of creators, writers, producers, bloggers, coders, analysts, researchers and strategists with
multi-disciplinary backgrounds, collaborating and innovating in everything we do.
Content
Strategy
____
Content
Creation
____
Content
Distribution
____
Connected
Understanding
Connected
Solution
Connected
Execution
01
Introduction
CONTEXT AS SOON AS WE BECOME
‘CONTENT CREATORS’
WE’RE ASKING
CONSUMERS TO CHOOSE
OUR CONTENT ABOVE
EVERYTHING ELSE THAT
IS VYING FOR THEIR
(FINITE) ATTENTION
1.
DIFFERENT CONTENT SERVES
DIFFERENT CONSUMER NEEDS;
NOT EVERYTHING IS ABOUT THE
NEXT VIRAL SENSATION
‘Inspire is the big-ticket hero content. The experiential stunt, the hit YouTube video or the ad funded telly programme designed
for wide-scale appeal and awareness and often, but not always, designed as part of a campaign launch’
‘Inform is exactly that: how-to videos, product demos, stuff that answers consumer questions or needs.
This is often the next step in your comms journey: capture your audience’s attention with inspirational content,
and then make it relevant to them with content that is both informative and useful’
’
‘Involve is about then engaging with the audience. This is often the smaller scale, always-on content and could include social
community management and competitions. It gives longevity to a campaign and is designed
to grow your base of brand advocates’
2.
THE BEST CONTENT IS
CONSISTENT; CONTINUALLY
REINFORMCING BRAND
EQUITY
Consistent
Territories
Consistent
Emotional
Reaction
Consistent Look
and Feel
3. A GREAT IDEA DESERVES A
GREAT AUDIENCE
Content Strategy
01Content Understanding
There are two products focussed on the audience
and brand. These should be sold as a package
but can, in some instances, be sold as stand
alone products.
AUDIENCE
CONTENT UNDERSTANDING: AUDIENCE
AND BRAND
1.1
This product delivers an understanding of
what content our target audience are
consuming, and how they are consuming
it, on a macro level.
It is imperative to deliver this
understanding on a broad level (category
agnostic) as when entering the ‘opt in’
content arena we are not simply
competing against a traditional
‘competitive set’ we are competing
against everyone.
The output of this will be a document that
shows:
• Volume of content consumption
• Audience Attention Span
• Content Discovery Methods
• Platform usage
• Key Content Themes
• Preferred brands / personalities
• Content creation habits
Source goes here
Audience and Cultural
Content Understanding What are the inputs for this?
On a base level the input for this product can
come in three areas - although should not be
restricted to these:
Industry & MediaCom subscribed data – be that
from open sources such as the Consumer
Barometer (Google) or Global Web Index through
to MediaCom access to data from Google Trends
For Marketers and more market specific
subscription based tools such as TGI Net or
Social Listening data from Brand Watch.
Client Owned data: For example Facebook
Audience data and prior campaign reports
(including any CIF analysis or bespoke research
projects that have been completed)
Media Owner data: For example category and
client specific content consumption insights
form Facebook / Twitter etc. as well as
information sources such as Unruly (Viral Video
Chart)
When would I need this?
At the beginning of any full content strategy
process.
When a client is beginning to examine content
strategy
When a client has moved too far ahead and is
letting creative rule a content strategy (“We’ll
make a viral video”)
If we have retained MBA content resource
written into client contracts
For ‘big opportunity’ clients free of charge in
order to diagnose and upsell.
BRAND
CONTENT UNDERSTANDING1.2
This product will analyse the existing
content the brand in question is
creating, it’s closest competitor and
an out of category competitor that is
targeting the same audience for their
‘share of mind’ with its content. The
analysis will use the 3 ‘i’s framework
to analyse the strength of each brand
in question across content creation
and consider content habitat
(network)
The output of this will be a document
that shows:
• The content strategy of each brand
in question; delivering an informed
analysis of the performance of
Inspire, Involve and Inform content
• How this is adapted across
platforms
• Visualising the system each brand
has developed
Source goes here
Brand and Competitive
Content Understanding When would I need this?
At the beginning of any full content strategy
process.
When a client is beginning to examine content
strategy
When a client has moved too far ahead and is
letting creative rule a content strategy (“We’ll
make a viral video”)
If we have retained MBA content resource
written into client contracts
For ‘big opportunity’ clients free of charge in
order to diagnose and upsell.
What are the inputs for this?
On a base level the input for this product can
come in two areas: although should not be
restricted to these:
Client Owned data: For example Facebook
Audience data and prior campaign reports
including spend data and campaign
performance.
Media Owner data: Using their best practice
document and by manually analysing
competitive pages to have a view on campaign
consistency and construct.
Areas such as ‘paid social’ data is not freely
available but with tools such as SocialBakers,
you can easily track and analyse Engagement
spikes or growth curves that indicate paid
support.
It is also critical for the content expert
completing the work to have a educated
subjective opinion on what good looks like.
The output of this is a Content Audit
that touches upon the areas MBA feel
are critical for content
02
Content Solution
There will often by occasions these are
sold as individual products based on
agency relationships
TERRITORY
IDENTIFICATION
CONTENT SOLUTION
2.1
This is the ‘all in’ content strategy
product that will result in MediaCom
Beyond Advertising recommending:
• The territories the brand should be
playing in
• The emotional persona the brand’s
content should take
• The tone of voice the brand should
use
• The platform ecosystem
• Full content suite
recommendations in line with the
Three I’s
• Adaptations of content across the
platform ecosystem
• Content Creators
• How to link the system
This can lead to a creative
recommendation (if the Create team
are involved)
Source goes here
Content Territory
Identification What are the inputs for this?
Content Understanding work (Audience / Culture
/ Competitive)
Brand equity information
Brand Comms and Business Objectives
Budget forecast
MediaCom Client team participation
Collaborative workshop with other stakeholders
(brand and agency)
Search / SEO team input
When would I need this?
When a brand is proactively looking to develop a
full content strategy
When it is clear that the brand has been ‘dipping
a toe’ into content but without any real strategic
framework
When the overall media strategy should be
context centric
INVOLVE STRETCH
CONTENT SOLUTION
2.2
This element of the content strategy
will taken an existing Inspire piece of
content (often created by another
agency) and recommend how to
develop Involve content in order to
give the campaign increased longevity
and breadth.
It is based from an understanding that
a single piece of branded content
alone is not sufficient and that to grow
effective reach and frequency we
need to deliver multiple iterations
around the same story / theme using
Involve content. It will recommend:
• What platforms the campaign
should manifest itself on
• What additional content should be
developed from the original
campaign
• Content Creators
• How to link the system
Source goes here
Involve Content ‘Stretch’
What are the inputs for this?
The Inspire Content and the defined brand
territory around it.
Brand communications and business objectives
Forecast budget
When would I need this?
When a brand has developed a video / content
piece in isolation – not understanding the
lifespan of digital content is different from, for
example, a TV campaign.
PLATFORM STRETCH
CONTENT SOLUTION
2.3
This product is based on an
understanding that most brands have
not yet adopted a platform specific
approach to content development;
acknowledging the specific usage
moments and creative norms that
each platform adheres to.
This product will examine the content
that a brand is already producing (and
intends to produce) and suggest:
• Creative adaptations based on
platform understanding across the
three I’s.
Source goes here
Platform Content
‘Stretch’ What are the inputs for this?
The existing content series
An understanding of the brands digital
ecosystem / aspirations
An understanding of ‘content best practice’ for
each platform (Tumblr / Twitter / Facebook etc.)
A member of the Creative team
When would I need this?
When a brand have developed a piece of
content in isolation and are planning on running
it across multiple platforms using a ‘one size fits
all approach.’
INFORM
IDENTIFICATION
CONTENT SOLUTION
2.4
This is a ‘bottom up’ product that will
identify the evergreen territories that a
brand have the right to be developing
content in.
Using MediaCom tools and Real World
Insight we can identify those territories
that are most pertinent during an
active Consideration phase.
This product will deliver:
• Search Insights into brand
territories and where the
opportunities (vs. competition) are
• Real World Insights into the
strongest Inform territories
• Content Creators
• How to Link the System
Source goes here
Inform Identification
What are the inputs for this?
Paid Search / SEO participation and tools
Planning insights
An understanding of the business priorities and
products (product features) in promotion.
Campaign themes
When would I need this?
When we identify there is an opportunity that is
not being looked at from other agencies.
When the brief to the planning team calls for
‘increasing Consideration.’
When we have an existing Paid Search product
in place.
03
Content Execution
This includes 3 products: content
testing, distribution strategy and
measurement.
CONTENT PRE
TESTING
CONTENT EXECUTION
3.1
This product will deliver insights into
how creatively fine tune a piece of
content for maximum engagement
online. It will often be used to deliver
an objective appraisal of a piece of
work developed by an external agency.
It will also be useful in helping inform
distribution strategy based on content
strength.
The output will be:
• A content score (1-10)
• Recommendations for creative
adaptations
• Implications for distribution
strategy
Source goes here
Inspire Video Analysis
What are the inputs for this?
A piece / number of pieces of Inspire content to
analyse
When would I need this?
When MediaCom have received a piece of
content from a brand / agency that we can tell is
not strong and need to prove so objectively.
When a client is choosing between multiple
videos to act as the Inspire piece.
Is our Involve and Inform content
delivering the desired effects in terms
of attitudinal and behavioural impact.
Source goes here
Audience Copy Testing
What are the inputs for this?
Consumer panel research possibly in
combination with the CAT tool described
elsewhere in this deck.
When would I need this?
In campaigns with emphasis on Involve and
Inform content. The approach can be used as
both a pre or post tool either testing that our
content have the desired effect or as check up
after the campaign.
DISTRIBUTION
STRATEGY
CONTENT EXECUTION
3.2
The product will deliver macro
distribution strategy
recommendations, that will be briefed
into the content distribution teams,
providing:
• Different distribution strategies per
content typology and content
strength (CAT analysis / subjective
MediaCom Beyond Advertising
analysis)
• Different distribution strategies per
audience subsections (if
applicable)
• Recommending additional
MediaCom tools for distribution
(Syndicate)
• Forecast reach
• KPI recommendations
• System linkage (including
retargeting)
Source goes here
Distribution Strategy
What are the inputs for this?
Communication Objectives
Content KPIs (e.g. views vs. view through)
Content Typology (3 I’s)
Content Strength
Audience Information
Aligned Media
System Understanding
Budget
Internal Measures of success (e.g. YouTube
counter)
Past learnings
When would I need this?
When a client has a pre-existing piece of content
they want to distribute and comes to MBA at the
end of the process.
CONTENT
MEASUREMENT
CONTENT EXECUTION
3.3
Measuring outcomes not just inputs is a key
area for MediaCom Beyond Advertising.
As a result we are working with the likes of
Millward Brown on studies to understandthe
impact of content.
Separately,we’re embracing (indeed
recommending) third party studies, such as
Nielson Brand Effect Studies on Facebook, to
show the impact our campaigns are having.
Additionally, teams should always work with
local vendors to understand performance
benchmarksby market, audience,content typr
and category.
These shouldform part of a robust KPI
framework that on a basic level allows for
effective reportingand optimisationand on a
deeper level proves the impact on brand
health.
Whether it be bespoke third party researchor
existing research methodologies, no content
campaign is complete without a robust KPI
framework and ideally and brand health
accompanying study.
Source goes here
Content Measurement
What are the inputs for this?
Communication Objectives
Content KPIs (e.g. views vs. view through)
Content Typology (3 I’s)
Audience Information
System Understanding
Past learnings
When would I need this?
Any time we are running a content campaign we
should have a KPI framework in place.
For larger campaigns we should work with
vendors to include brand effect studies (ideally
as additional value).
The purpose of CES is to prove how
audiences have engaged with content
across the 3 I’s and the consumer
journey.
Looking for synergies between content
assets and proving the conversion
from engagement to outcomes.
Source goes here
Content Engagement
Study (CES) When would I need this?
When working with holistic content campaigns
with multiple contents assets working against
different phases of the consumer journey.
Any campaign that is believed to be content led.
What are the inputs for this?
Cookie tracking across all content assets and
connections.
Consumer panel research to identify changes in
attitudes and behaviour through the
engagement in our content assets.
A simple way to establish which
effects our content assets are
delivering to the audience. The study
aims to identify differences in peoples
attitudes to a given brand and
establish significant differences
between our audience and those who
have not seen our assets.
Source goes here
Exposed/Non Exposed
What are the inputs for
this?
Questionnaire based study
based on two different
samples.
a) Sample from the
platform where the
content has been
distributed who has
seen the content
b) Sample of people who
has not seen the
content (often from a
panel)
When would I need this?
To establish effect
measures of campaigns
where the combined reach
is to low for effects to
surface in brand audience
consumer tracking’s and
other types of broad
communication effect
studies.
How long will it take (and
therefore how much
should I charge)
2-3 weeks for setting up,
collecting data and
finalising a report.
Costs should be relatively
low meaning £ 2-4 K in
data cost for a big market
and £ 3-4 K in consultancy
fee for us.
05
Working Process
Ideal client working relationship
(I) Integrated Campaign Based –
‘MediaCom’ model (retained)
Client Team
Content
Strategy Content
Creation Content
Distribution
Take and
disseminate
brief
(Content
Understanding)
Connected
Solution
Connected
Execution
Connected
Understanding
Media
Buying
Content
Lead
Validate Content
Strategy Opportunity
Ideal client working relationship (II)
Content Strategy Specific –
MediaCom beyond Advertising model
Client Team
Content
Strategy Content
Creation
Content
Distribution
Identify Real
Content Strategy
Opportunity
Content
Lead
Validate Content
Strategy Opportunity &
take brief from client
Content
Understanding
Client
Check In
Content
Solution
Client
Check In
Content
Execution
Client
Check In
Content
Workshop
Content Creation
Original
Content
Production
Partnership
Production
Creative /
Ideation
AV Content
Digital ‘Always-On’ Content
Experiential
Web Platform Production
Advertising Production
TV / Print / Digital / Radio
Product Placement
Sport / Music / Festival /
Event Sponsorship
Content Creation
Our Services
We are no longer a collective of
single discipline experts sitting in
siloed work streams, but a growing
team of world-class creators, writers,
producers and coders with multi-
disciplinary backgrounds,
collaborating and innovating in
everything we do.
From the initial idea comes the
execution. This could be original
content we produce ourselves or
content we produce alongside
thousands of partner companies
from publishers to tech companies,
multi-channel networks to global
broadcasters.
We are multi-platform creators,
producing great content and taking it
to where our audience is.
Content Creation
Across all Platforms
Content
Creation
Video
Social
Platforms
Websites
Mobile
Radio
Events/
Experiential
Print
Digital
We are multi-platform creators,
producing great content and taking it
to where our audience is.
Content Creation
Across all Platforms
Content Creation
Target Audience
One size does not fit all; different
platforms have different usage
purposes by different audiences.
We understand and take this into
account when creating content.
So, when creating content we need to
appreciate the context in which it’s
being served; for example a YouTube
Skippable Pre-Roll needs to grab
attention early and hold that attention
by eliciting a strong emotional
reaction.
MBA’s ‘ingredients’ for an Inspire video
With an inherent
understanding of the
nuances of each
platform
Attraction
Emotion
Impact
Retention
First 8 seconds: Do they hold
attention?
Does it consistently engage the
audience?
Are we making an emotional
connection?
Does it ends with a bang ? Leads
to more sharing
01
The Creative Process
Creativity needs a process.
It doesn’t just happen.
Creative ideas aren’t
formed from nothing.
Stage 1 sees an
interrogation of our
insights and strategy.
Here we adopt ‘system
thinking’ with an open
mind on platforms and
means of delivery.
Great ideas should be
easy to understand. We
mustn’t expect a client
to have to plough
through a PowerPoint
deck to find a nugget at
the end. We are
storytellers using
scripts, images and
storyboards to explain
and excite.
The concept is the
campaign idea – not
straight to execution.
Always underpinned by
the 3 ‘i’s framework
this is the creative
territory we develop
well before a script or
storyboard.
5 steps in and only now
do we define the means
of production. The
choice between original
content creation and a
partnership is
determined by many
factors: objectives,
audience, distribution
and budgets, or
specifics such as access
to talent. At this stage
we scope and plan.
A broad concept leads
to a specific idea (or
series of ideas). Our
ideas aren’t one off
stunts; they are part of
a system. And they are
not complete unless
they inspire, inform and
involve.
KPIs must inform the
strategy, just as KPIs
must inform the ideas
we implement. This is
our check-in stage. A
reminder of what
success looks like and
the assurance that our
ideas will be effective as
well as brilliantly
creative.
1. Insight
and strategy
2. The
Concept
3. The
executional
idea
4. Telling
the story
5. The
means of
production
6. Definition
of success
Creative Process
6 Steps
Insights and
Strategy
The Executional
Idea
The Means of
Production
The Concept Definition of
Success
Client
Check In
Telling the
Story
The 6 Steps for Creating Content
Client
Check In
Client
Check In
The ideal ideation workflow stays close to the client, ensuring
buy-in happens at crucial stages throughout the creative
process. Projects with tight turnarounds or limited budgets may
not allow us to maintain this level for client interaction, but
three client check-ins must remain our goal wherever possible.
02
Original Content
Production
Original Content
Production
Original
Content
Creation
AV
Production
Digital
Always-on
Content
Events /
Experiential
Web
Platform
Production
Advertising
Production
‘Inspire’Social Video
YouTube Creators’ video content
Crowd sourcedvideo content
Ad Funded Programming
Contentfor social
/ SEO
Editorial
Infographics
Bespoke experiences
Trade shows
Stunts
Websites
Apps
Mobile sites
YouTube Channels
TV ads /
Sponsorship Idents
Digital advertising
Print / Outdoor / Radio
Audio Visual. Two simple words that
encapsulate so much of what we do.
We don’t tackle AV content from a
traditional media agency’s perspective
- the ‘honest broker’. We are creators:
able to deliver projects from end to
end.
AV provides an unrivalled opportunity
to tell incredible stories – sometimes
when a film is itself the main product,
sometimes when it provides
supporting narrative to another
content activity.
The type of work we produce includes
the production of:
• ‘Inspire’ Social Video
• YouTube Creators’ video content
• Crowd sourced video content
• Ad Funded Programming
Read the Audi case study here:
http://mediacombeyondadvertising.com/work/claire-danes-
on-a-full-tank/
Audi - ClaireDanes on a full tank
AV Content
Properly integrated digital content
maximizes the impact of offline
activity and events.
What we create in this real time
environment - a space controlled by
the audience - is incredibly important.
How we behave however is even more
fundamental to success: our teams
are true ‘natives’, instinctively acting
as the editorial arm of the brand, not
only mitigating risk but driving
success.
‘Always-on’ content comprises much
of our inform and involve activity for
social platforms and SEO link-building.
It includes community management,
and the production of infographics,
quizzes, editorial and more.
Read the FIFA case study here:
http://mediacombeyondadvertising.com/work/fifa-world-
cup-trophy-tour-coca-cola/
FIFIA World Cup Trophy Tour Community Management 2013 -
2014
Digital ‘Always-on’
Content
Experiential activity is any form of
marketing that exists in the real world
- where people meet people.
It can be anything from setting up a
promotional stand for consumers to
trial your new product or service
through to participation in a multi-
artist global cultural event like Live 8.
Brands have tremendous potential to
create and contribute to experiences
in culture.
Large or small, experiential activity
also has, when done well,
unparalleled power to delivering word
of mouth and free PR - even when
starting from a small budget. Quality
of idea and delivery are everything.
Read the Bose case study here:
http://mediacombeyondadvertising.com/blog/ella-eyre-
wows-select-crowd-bose-urban-conductor-launch/
Bose Urban Conductor, Ely’s Yard, London, Oct 2014
Experiential
Placing content at the right place and
the right time for consumers to
discover it is where our heritage lies.
But often the right places don’t yet
exist.
Websites, apps, mobile sites, social
channels: we don’t just create
content and set it free, we build
bespoke destinations for our
audiences to engage and consume.
We are multi-platform. After years of
ferocious growth in the penetration
of smart devices across leading
markets, we are witnessing
sustained impact on audiences
behaviour. If we don’t talk to
consumers in the spaces they’re in,
we’ll be missing out on a major
conversation channel that
competitors may be taking
advantage of.
Shell Let’s Go – Mulit-platform YouTube Channel
Web Platform
Production
For most clients we go beyond
advertising. For some there is still the
need for us to deliver messaging
within more traditional
communications channels.
Yet often the differentiation between
advertising and content blurs. What
may have previously been considered
‘traditional’ advertising space offers
unique opportunities for newer
content ideas. From rich interactive
digital experiences accessible via a
rollover, to live broadcasts in TV ad
breaks, our ideas are not confined by
a simple perception of what is or isn’t
content.
Read the Sky Broadband case study here:
http://mediacombeyondadvertising.com/work/sky-
broadband/
Sky Geo-Targeted Mobile Banners
Advertising Production
03
Partnership Production
Friends in high places: using the power of
partner companies to create trusted
communications.
Partnership
Production
Commercial
Partnerships
TV / Print /
Digital / Radio
Partnerships
Product
Placement
Sport / Music
/ Festival /
Event
Sponsorship
These are bespoke collaborations that
leverage the equity of a media
property to deliver useful and
engaging content in a smart, relevant
context. They allow brands to “borrow”
the power of a trusted media partner,
providing unique access to reputable
and relevant outlets.
Being an early entrant in this field,
MediaCom has world-class expertise
in dealing with the most prestigious
media players in the market. We also
have over seven years of global
learnings in effective creation and
management of these partnerships for
our clients.
We are continually developing
relationships and opportunities with
media owners, established and new –
we view many of them as an extended
part of any project team.
Read the Volkswagen case study here:
http://mediacombeyondadvertising.com/work/sky-
broadband/
Volkswagen Beetle Shark Cage
Partnerships in TV /
Print / Digital / Radio
For generations, entertainment has
created powerful desire for products in
audiences. ‘Top Gun’ sold more pairs
of Ray Ban’s than advertising alone
ever could.
Product placement puts a brand at the
heart of the very piece of
entertainment that an audience wants
to consume - films, TV shows or
recorded music - reaching a mass
audience in an integrated way.
We have active relationships at the
top level of film, broadcast and music
industries through not only our own
specialists but MediaCom’s powerful
entertainment network. We have the
ability to leverage our existing
relationships allowing us to be
involved at the very early stage of
production, working with producers
and writers on seamlessly integrated,
intelligent solutions.
Read the Hasbro Nerf Blaster case study here:
http://mediacombeyondadvertising.com/work/hasbro-nerf-
blasters/
Hasbro Nerf Blasters in Stromberg
Product Placement
Sponsorship can drive consideration,
raise purchase intent, win store space,
shift brand perception and motivate a
work force. It provides the means to
reach people through a medium that
they are passionate about and
engaged in voluntarily.
For us sponsorship is more than just a
badging exercise. Sponsorship is an
opportunity to turn an existing entity,
be it a property or event, into a
partnership. As such, our team
delivers innovative sponsorship
activation, helping to drive even
greater impact and engagement.
Read the Skoda Cycling case study here:
http://mediacombeyondadvertising.com/work/skod
a/
Skoda – Sponsorship of UK Cycling
Sport / Music / Festival
/ Event Sponsorship
Content Distribution
At MediaCom our DNA is in delivering
the right message to the right
audience at meaningful scale.
Historically this has been via paid
media and in the Content marketing
world this is no different.
However, Content Marketing is a
liquid discipline that flows through all
types of channels and therefore a
tailored organic distribution approach
is needed alongside specific paid
boosters to drive earned exposure.
A Great Idea Deserves a
Great Audience
The Three I’s Framework
allows us to categorise
content for distribution
across Paid, Owned and
Earned
Story telling
Differentiating
High reach
User ‘grazing” time
Informative
Evergreen
Product visits
Active Search
Engaging
High Frequency
Consistent
User ‘grazing” time
What is it?
What consumer
mind-set?
Where should it live?
Distribution
Social Content Repository
Optimise, Influence, Boost
Website, YouTube Channel
Optimise
Social Content Repository
Optimise, Influence, Boost
Broad strategic target Category ActiveActive ‘campaign involved’Who is the audience?
INFORMINVOLVEINSPIRE
Content must be put to work across
Paid, Owned and Earned
Owned Media
Paid MediaEarned Media
Website
Mobile Site
Blog
Social Media Channels
Influencers
Reviews
Digital PR
Pay Per Click
Display Ads
Retargeting
Paid Social Media
Programmatic
SEO & Branded Content
drive earned media and
traffic Gain more exposure to web
properties with paid
promotion
‘Shared’ media – likes, shares etc.
Our Content Distribution Framework
acknowledges the role of Paid,
Owned and Earned
INTERUPTION
CONTENT DISTRIBUTION FRAMEWORK
DISCOVERY IN FEEDINFLUENCE
Influencer
Outreach: Amplified
Connections
OPTIMISE
Home
Content (video)
Recommended
Syndicated
Mobile
Social ‘newsfeed’
Publisher ‘native’
Skippable Pre-Roll
Incentivised
OWNED EARNED PAID
InfluenceOptimise Boost
MBA’s Content Distribution Pillars
Optimise
Owned media channels are a
distribution point we control. We can
are able to architect the content
messaging, and overall user
experience.
We optimize owned channels to be
more effective in attracting users,
and retaining them once they arrive.
Optimizing content across a brands
owned channels will help increase
organic discoverability, particularly
search engine result page.
• Search Engine Optimisation
• Search Visibility Monitoring
• Keyword Discovery and Definition
• Content GAP Analysis & Strategy
• Site Migration & Setup
• Local Optimisation
Blog, Social & Website
Optimization
Research shows that 57% of mobile
users will abandon a website if it
takes more than 3 seconds to load
and 30% will abandon a purchase
transaction if the shopping cart is not
optimized to mobile .
As mobile increasingly becomes the
first screen, it´s absolutely critical
that
Services:
• Mobile Audits
• Mobile Site Setup & Optimisation
• Mobile App Optimisation
Mobile Optimization
The worlds second largest search
engine is YouTube, so it´s absolutely
vital that brands optimize their video
content to improve discoverability. But
it´s a crowded place, more than 100
hours of video are uploaded to the site
every minute.
There are dozens of signals that
Google take into account when
organically promoting a video across
YouTube, we work through this signals
to give a brands video the best
environment to flourish :
• YouTube Optimisation
• Transcreation
• Video GAP Analysis
• YT Channel Setup
Video Optimization
YouTube
Influence
Getting other people to talk about
your content can significantly
increase your distribution reach –
and give you more credibility.
Third-party content validation can be
anything from a tweet from a popular
influencer, a video produced by a
YouTube Channel Star, or full
editorial coverage on a large scale
publisher such as Buzzfeed.
Platforms like Instagram and
YouTube have led to the rise of a new
generation of influencers that have
amassed huge followings on niche
subject matters such as fashion,
beauty, and food.
Organic Influencer
Reach
“Influence = Audience Reach (# of
followers) x Brand Affinity (expertise
and credibility) x Strength of
Relationship with Followers”
Our Influencer Outreach product is called
Amplified Connections
What is it? How does it work? What can it do for clients?
The Digital InfluenceScore rates an influencer on a scale
of 1-100 on three pillars – Search, Social and Content.
The system rates influencers across the digital
ecosystem,be it Pinterest, Instagram or Vine– it’s not
just about blogs.
The Digital InfluenceScore can help clients:
 Identify the top digital influencers in each market
 Categorise the influencers based on content verticals
 Help identify the right channels (blog, twitter etc.) to
amplify the brand message
MediaCom’sconnectedsystem planning tool to identify
the right influencersto amplify your message to the right
audience.
Identifying the right Influencer
Digital Influence Score ™
92
thelondoner.me
We look at how effective Influencers
are across Search, Social and Content
40% 30% 30%
SEARCH SOCIAL CONTENT
Domain Authority
Page Authority
Organic Search Visibility
No of Links per Post
Trust Flow
Citation Flow
Geo & Demographic Data
Klout Score
No. of Active Social
Channels
Facebook (Likes & Shares)
Instagram (Likes &
Comments)
Pinterest (Pins & Repins)
Twitter (Tweets &
Followers)
YouTube (No. of Views &
Subscribers)
Sentiment Analysis
Content Relevancy Score
Rich Media Presence
Content Frequency
No. of Blog Comments
Social Media Shares
Content Recency
92
thelondoner.me
Boost
We all know the examples of the
content that has millions of views
and huge engagement; however
these are usually the exception and
not the rule.
In a world where 100 hours of video
are uploaded to YouTube every
minute and Facebook is officially a
zero organic reach platform for
brands we have to use targeted paid
media to boost our content to ensure
it has the eyeballs it deserves.
Content Distribution –
Booster
Content that is surfaced on
publisher websites; either
through discovery tech
platforms such as Taboola &
Outbrain or through Content
Syndication companies such
as BeOn or Unruly
Content that appears in the
same feed as organic
content, whether this be on
a Facebook feed or on
Buzzfeed. Content that
appears In-Feed is often
coined as ´Sponsored', or
´Promoted´
Sometimes the best way to
deliver branded content is
to serve it up through,
skippable, formats such as
YouTube TrueView or more
Incentivised formats
Three Ways To
‘Boost’ Content
Discovery In Feed Interruption
Content discovery is a process that
helps you explore new topics or
information without you having to
search for them. Algorithms are now
being created that use artificial
intelligence to go out and find that
content for you. It’s personalized to
your interests and based on what
you’d like to see in the moment. The
word ‘discovery’ now truly holds its
meaning, with platforms like
Facebook, Yahoo and Flipora
pioneering the latest content
discovery software.
Discovery:
Recommended Content
Content Syndication exits either
Digitally or in the TV space.
In the Digital space we work with
video syndication partners to deliver
content to high affinity websites,
blogs and forums – usually on a Cost
Per View basis with both the platform
owner and the audience having to
‘opt into’ the content.
On TV we work to syndicate brand
produced programming to
broadcaster networks; for example
Driven To Extremes from Shell
Discovery: Content
Syndication
We use Paid Social to amplify stories
from brands owned channels.
We focus on amplifying content that
tells stories, shares a brands
expertise but resists the urge to sell
straight away.
We select audiences to target (and
retarget) based on Content Typology
and objective and generally optamise
to the most efficient cost per view
combined with best view through
rate.
In-Feed: Social Networks
The best in-feed sponsored content
tells a story, and fulfills the human
need for a compelling narrative.
This type of content integration is
also known across the industry right
now as ´native advertising.´
The story is designed to fit into the
look and feel of the feed it is being
served up in.
In-Feed
Publisher
While creating ways to have
consumers opt into our content is
always preferable, and eminently
achievable with very strong content,
there often needs to be a pragmatic
approach to delivering scale cost
effectively.
Skippable Pre-Roll, be it on YouTube
or before other content, is often this
solution – a distribution layer that
delivers content to a critical mass; to
kick start the spread of earned
media.
Interruption: Skippable
Pre Roll
Although historically considered one
of the ‘dark arts’ of content
distribution, using Incentivized
formats (i.e. where the user has to
watch an advert to receive a reward
or further information) is a perfectly
acceptable form of distribution in its
own right.
Incentivised Distribution is usually
the most cost effective way to get a
Content message out; but often
comes expense of true engagement
or follow on actions.
Interruption:
Incentivised
CLICK TO EDIT MASTER TITLE STYLE
Contact
James Morris
MediaCom
Global Head of MediaCom Beyond Advertising
James.Morris@mediacom.com
DID: +44(0)20 7158 4991
MOB: +44(0)74 3270 9474

Weitere ähnliche Inhalte

Was ist angesagt?

Television: Creative and Programming Strategy Document
Television: Creative and Programming Strategy DocumentTelevision: Creative and Programming Strategy Document
Television: Creative and Programming Strategy Document
Tushar A Amin
 
Cs worshop presentation_discovery_knfinal
Cs worshop presentation_discovery_knfinalCs worshop presentation_discovery_knfinal
Cs worshop presentation_discovery_knfinal
Kevin Nichols
 
How to future proof your business content-cms expo 2013
How to future proof your business content-cms expo 2013How to future proof your business content-cms expo 2013
How to future proof your business content-cms expo 2013
Sarah Beckley
 
Startup Outlook: Issue 3, July2012
Startup Outlook: Issue 3, July2012Startup Outlook: Issue 3, July2012
Startup Outlook: Issue 3, July2012
360i
 
IAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDF
IAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDFIAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDF
IAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDF
Susan Borst
 
Con Biz digital pilot AAR (17 June 2016)
Con Biz digital pilot AAR (17 June 2016)Con Biz digital pilot AAR (17 June 2016)
Con Biz digital pilot AAR (17 June 2016)
Jocelyn Lim
 
Content Marketing Presentation - BIA Kelsey Event 9.22.14
Content Marketing Presentation - BIA Kelsey Event 9.22.14Content Marketing Presentation - BIA Kelsey Event 9.22.14
Content Marketing Presentation - BIA Kelsey Event 9.22.14
Jon Wuebben
 

Was ist angesagt? (19)

Television: Creative and Programming Strategy Document
Television: Creative and Programming Strategy DocumentTelevision: Creative and Programming Strategy Document
Television: Creative and Programming Strategy Document
 
Cs worshop presentation_discovery_knfinal
Cs worshop presentation_discovery_knfinalCs worshop presentation_discovery_knfinal
Cs worshop presentation_discovery_knfinal
 
How to future proof your business content-cms expo 2013
How to future proof your business content-cms expo 2013How to future proof your business content-cms expo 2013
How to future proof your business content-cms expo 2013
 
Online content marketing preview
Online content marketing previewOnline content marketing preview
Online content marketing preview
 
Content Marketing Institute white paper on NextWorks
Content Marketing Institute white paper on NextWorksContent Marketing Institute white paper on NextWorks
Content Marketing Institute white paper on NextWorks
 
Startup Outlook: Issue 3, July2012
Startup Outlook: Issue 3, July2012Startup Outlook: Issue 3, July2012
Startup Outlook: Issue 3, July2012
 
Six Steps for Building a Government Content Strategy
Six Steps for Building a Government Content StrategySix Steps for Building a Government Content Strategy
Six Steps for Building a Government Content Strategy
 
Ultimate Guide to Content Distribution
Ultimate Guide to Content DistributionUltimate Guide to Content Distribution
Ultimate Guide to Content Distribution
 
Content Nuts and Bolts
Content Nuts and BoltsContent Nuts and Bolts
Content Nuts and Bolts
 
IAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDF
IAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDFIAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDF
IAB_Deep_Dive_on_In_Feed_Ad_Units_2015FINALPDF
 
IAB Native Advertising Playbook 12-04-2013
IAB Native Advertising Playbook 12-04-2013IAB Native Advertising Playbook 12-04-2013
IAB Native Advertising Playbook 12-04-2013
 
IAB Doğal Reklam El Kitabı
IAB Doğal Reklam El KitabıIAB Doğal Reklam El Kitabı
IAB Doğal Reklam El Kitabı
 
Iab native-advertising-playbook
Iab native-advertising-playbookIab native-advertising-playbook
Iab native-advertising-playbook
 
The Digital Content Imperative
The Digital Content ImperativeThe Digital Content Imperative
The Digital Content Imperative
 
Why Content For the Enterprise?
Why Content For the Enterprise?Why Content For the Enterprise?
Why Content For the Enterprise?
 
Newsroom innovation strategy
Newsroom innovation strategyNewsroom innovation strategy
Newsroom innovation strategy
 
Con Biz digital pilot AAR (17 June 2016)
Con Biz digital pilot AAR (17 June 2016)Con Biz digital pilot AAR (17 June 2016)
Con Biz digital pilot AAR (17 June 2016)
 
Content Marketing Presentation - BIA Kelsey Event 9.22.14
Content Marketing Presentation - BIA Kelsey Event 9.22.14Content Marketing Presentation - BIA Kelsey Event 9.22.14
Content Marketing Presentation - BIA Kelsey Event 9.22.14
 
Real-Time Marketing: The Ability to Leverage Now - Webinar
Real-Time Marketing: The Ability to Leverage Now - WebinarReal-Time Marketing: The Ability to Leverage Now - Webinar
Real-Time Marketing: The Ability to Leverage Now - Webinar
 

Andere mochten auch

Andere mochten auch (15)

Euro 2016
Euro 2016Euro 2016
Euro 2016
 
UNIDAD 1. ÍNDICE.
UNIDAD 1. ÍNDICE. UNIDAD 1. ÍNDICE.
UNIDAD 1. ÍNDICE.
 
Aps informatica
Aps informaticaAps informatica
Aps informatica
 
Oasis Final
Oasis FinalOasis Final
Oasis Final
 
Niharika Resume
Niharika ResumeNiharika Resume
Niharika Resume
 
ICT
ICTICT
ICT
 
Imatge digital amb smartphone
Imatge digital amb smartphoneImatge digital amb smartphone
Imatge digital amb smartphone
 
Asdaasf
AsdaasfAsdaasf
Asdaasf
 
Nyhetsartikkel
NyhetsartikkelNyhetsartikkel
Nyhetsartikkel
 
Poster of the Year by Anna Tumentseva
Poster of the Year by Anna TumentsevaPoster of the Year by Anna Tumentseva
Poster of the Year by Anna Tumentseva
 
дизайн код ижевск. колористика
дизайн код ижевск. колористикадизайн код ижевск. колористика
дизайн код ижевск. колористика
 
Norsk og andre språk
Norsk og andre språkNorsk og andre språk
Norsk og andre språk
 
WEB;Plakat Gordana Lešin
WEB;Plakat Gordana LešinWEB;Plakat Gordana Lešin
WEB;Plakat Gordana Lešin
 
9 jamaica bay wildlife refuge 2015
9 jamaica bay wildlife refuge 20159 jamaica bay wildlife refuge 2015
9 jamaica bay wildlife refuge 2015
 
Reglamento y protocolo uso de las tic institucion educativa el queremal dagua...
Reglamento y protocolo uso de las tic institucion educativa el queremal dagua...Reglamento y protocolo uso de las tic institucion educativa el queremal dagua...
Reglamento y protocolo uso de las tic institucion educativa el queremal dagua...
 

Ähnlich wie MBA Content Product 19.12.14.compressed

Content Marketing Process
Content Marketing ProcessContent Marketing Process
Content Marketing Process
Scott Albro
 
Content marketing strategy15In this chapter, you.docx
Content marketing strategy15In this chapter, you.docxContent marketing strategy15In this chapter, you.docx
Content marketing strategy15In this chapter, you.docx
dickonsondorris
 
Turning Campaigns Into Revenue
Turning Campaigns Into RevenueTurning Campaigns Into Revenue
Turning Campaigns Into Revenue
G3 Communications
 

Ähnlich wie MBA Content Product 19.12.14.compressed (20)

Content Marketing - Part 2
Content Marketing - Part 2Content Marketing - Part 2
Content Marketing - Part 2
 
TMK.edu Site Direct + Content
TMK.edu Site Direct + ContentTMK.edu Site Direct + Content
TMK.edu Site Direct + Content
 
Content Strategy Master Class - Jon Wuebben, Content Launch
Content Strategy Master Class - Jon Wuebben, Content LaunchContent Strategy Master Class - Jon Wuebben, Content Launch
Content Strategy Master Class - Jon Wuebben, Content Launch
 
GUIDE TO CONTENT MARKETING
GUIDE TO CONTENT MARKETINGGUIDE TO CONTENT MARKETING
GUIDE TO CONTENT MARKETING
 
Week 5 4340
Week 5 4340Week 5 4340
Week 5 4340
 
How to Develop an Enterprise Content Syndication Strategy
How to Develop an Enterprise Content Syndication StrategyHow to Develop an Enterprise Content Syndication Strategy
How to Develop an Enterprise Content Syndication Strategy
 
CONTENT MARKETING
CONTENT MARKETINGCONTENT MARKETING
CONTENT MARKETING
 
Content Marketing Process
Content Marketing ProcessContent Marketing Process
Content Marketing Process
 
Content Marketing Strategy
Content Marketing Strategy Content Marketing Strategy
Content Marketing Strategy
 
Content marketing strategy15In this chapter, you.docx
Content marketing strategy15In this chapter, you.docxContent marketing strategy15In this chapter, you.docx
Content marketing strategy15In this chapter, you.docx
 
Rise of the Content Engineer
Rise of the Content EngineerRise of the Content Engineer
Rise of the Content Engineer
 
Content Marketing Fundamentals - How to map content to your user journey?
Content Marketing Fundamentals - How to map content to your user journey?Content Marketing Fundamentals - How to map content to your user journey?
Content Marketing Fundamentals - How to map content to your user journey?
 
Turning Campaigns Into Revenue
Turning Campaigns Into RevenueTurning Campaigns Into Revenue
Turning Campaigns Into Revenue
 
The Death of Marketing & The Rise of the Content Engineer 2
The Death of Marketing & The Rise of the Content Engineer 2The Death of Marketing & The Rise of the Content Engineer 2
The Death of Marketing & The Rise of the Content Engineer 2
 
The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013
The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013
The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013
 
Content Strategy is Not Content Marketing
Content Strategy is Not Content MarketingContent Strategy is Not Content Marketing
Content Strategy is Not Content Marketing
 
Mobilizing Employees to Feed the Content Engine
Mobilizing Employees to Feed the Content EngineMobilizing Employees to Feed the Content Engine
Mobilizing Employees to Feed the Content Engine
 
Designed for Links: Authority Content That Drives Rankings and Brand Building...
Designed for Links: Authority Content That Drives Rankings and Brand Building...Designed for Links: Authority Content That Drives Rankings and Brand Building...
Designed for Links: Authority Content That Drives Rankings and Brand Building...
 
How to go Native via Content Marketing
How to go Native via Content MarketingHow to go Native via Content Marketing
How to go Native via Content Marketing
 
Content Strategy Final (2)
Content Strategy Final (2)Content Strategy Final (2)
Content Strategy Final (2)
 

MBA Content Product 19.12.14.compressed

  • 1. CLICK TO EDIT MASTER TITLE STYLE MediaCom Beyond Advertising Worldwide Products & Services November 2014
  • 2. CLICK TO EDIT MASTER TITLE STYLE Great content deserves a great audience. We don’t just create great content – we know how to put content to work. MediaCom Beyond Advertising sits at the heart of MediaCom – The Content + Connections Agency. Content only achieves its potential when it is designed, managed and integrated with every other element of a communications system. We are global and growing fast (over 500 people in 42 countries): a team of creators, writers, producers, bloggers, coders, analysts, researchers and strategists with multi-disciplinary backgrounds, collaborating and innovating in everything we do.
  • 5. CONTEXT AS SOON AS WE BECOME ‘CONTENT CREATORS’ WE’RE ASKING CONSUMERS TO CHOOSE OUR CONTENT ABOVE EVERYTHING ELSE THAT IS VYING FOR THEIR (FINITE) ATTENTION
  • 6. 1. DIFFERENT CONTENT SERVES DIFFERENT CONSUMER NEEDS; NOT EVERYTHING IS ABOUT THE NEXT VIRAL SENSATION
  • 7. ‘Inspire is the big-ticket hero content. The experiential stunt, the hit YouTube video or the ad funded telly programme designed for wide-scale appeal and awareness and often, but not always, designed as part of a campaign launch’
  • 8. ‘Inform is exactly that: how-to videos, product demos, stuff that answers consumer questions or needs. This is often the next step in your comms journey: capture your audience’s attention with inspirational content, and then make it relevant to them with content that is both informative and useful’ ’
  • 9. ‘Involve is about then engaging with the audience. This is often the smaller scale, always-on content and could include social community management and competitions. It gives longevity to a campaign and is designed to grow your base of brand advocates’
  • 10. 2. THE BEST CONTENT IS CONSISTENT; CONTINUALLY REINFORMCING BRAND EQUITY
  • 12. 3. A GREAT IDEA DESERVES A GREAT AUDIENCE
  • 14. 01Content Understanding There are two products focussed on the audience and brand. These should be sold as a package but can, in some instances, be sold as stand alone products.
  • 16. This product delivers an understanding of what content our target audience are consuming, and how they are consuming it, on a macro level. It is imperative to deliver this understanding on a broad level (category agnostic) as when entering the ‘opt in’ content arena we are not simply competing against a traditional ‘competitive set’ we are competing against everyone. The output of this will be a document that shows: • Volume of content consumption • Audience Attention Span • Content Discovery Methods • Platform usage • Key Content Themes • Preferred brands / personalities • Content creation habits Source goes here Audience and Cultural Content Understanding What are the inputs for this? On a base level the input for this product can come in three areas - although should not be restricted to these: Industry & MediaCom subscribed data – be that from open sources such as the Consumer Barometer (Google) or Global Web Index through to MediaCom access to data from Google Trends For Marketers and more market specific subscription based tools such as TGI Net or Social Listening data from Brand Watch. Client Owned data: For example Facebook Audience data and prior campaign reports (including any CIF analysis or bespoke research projects that have been completed) Media Owner data: For example category and client specific content consumption insights form Facebook / Twitter etc. as well as information sources such as Unruly (Viral Video Chart) When would I need this? At the beginning of any full content strategy process. When a client is beginning to examine content strategy When a client has moved too far ahead and is letting creative rule a content strategy (“We’ll make a viral video”) If we have retained MBA content resource written into client contracts For ‘big opportunity’ clients free of charge in order to diagnose and upsell.
  • 18. This product will analyse the existing content the brand in question is creating, it’s closest competitor and an out of category competitor that is targeting the same audience for their ‘share of mind’ with its content. The analysis will use the 3 ‘i’s framework to analyse the strength of each brand in question across content creation and consider content habitat (network) The output of this will be a document that shows: • The content strategy of each brand in question; delivering an informed analysis of the performance of Inspire, Involve and Inform content • How this is adapted across platforms • Visualising the system each brand has developed Source goes here Brand and Competitive Content Understanding When would I need this? At the beginning of any full content strategy process. When a client is beginning to examine content strategy When a client has moved too far ahead and is letting creative rule a content strategy (“We’ll make a viral video”) If we have retained MBA content resource written into client contracts For ‘big opportunity’ clients free of charge in order to diagnose and upsell. What are the inputs for this? On a base level the input for this product can come in two areas: although should not be restricted to these: Client Owned data: For example Facebook Audience data and prior campaign reports including spend data and campaign performance. Media Owner data: Using their best practice document and by manually analysing competitive pages to have a view on campaign consistency and construct. Areas such as ‘paid social’ data is not freely available but with tools such as SocialBakers, you can easily track and analyse Engagement spikes or growth curves that indicate paid support. It is also critical for the content expert completing the work to have a educated subjective opinion on what good looks like.
  • 19. The output of this is a Content Audit that touches upon the areas MBA feel are critical for content
  • 20. 02 Content Solution There will often by occasions these are sold as individual products based on agency relationships
  • 22. This is the ‘all in’ content strategy product that will result in MediaCom Beyond Advertising recommending: • The territories the brand should be playing in • The emotional persona the brand’s content should take • The tone of voice the brand should use • The platform ecosystem • Full content suite recommendations in line with the Three I’s • Adaptations of content across the platform ecosystem • Content Creators • How to link the system This can lead to a creative recommendation (if the Create team are involved) Source goes here Content Territory Identification What are the inputs for this? Content Understanding work (Audience / Culture / Competitive) Brand equity information Brand Comms and Business Objectives Budget forecast MediaCom Client team participation Collaborative workshop with other stakeholders (brand and agency) Search / SEO team input When would I need this? When a brand is proactively looking to develop a full content strategy When it is clear that the brand has been ‘dipping a toe’ into content but without any real strategic framework When the overall media strategy should be context centric
  • 24. This element of the content strategy will taken an existing Inspire piece of content (often created by another agency) and recommend how to develop Involve content in order to give the campaign increased longevity and breadth. It is based from an understanding that a single piece of branded content alone is not sufficient and that to grow effective reach and frequency we need to deliver multiple iterations around the same story / theme using Involve content. It will recommend: • What platforms the campaign should manifest itself on • What additional content should be developed from the original campaign • Content Creators • How to link the system Source goes here Involve Content ‘Stretch’ What are the inputs for this? The Inspire Content and the defined brand territory around it. Brand communications and business objectives Forecast budget When would I need this? When a brand has developed a video / content piece in isolation – not understanding the lifespan of digital content is different from, for example, a TV campaign.
  • 26. This product is based on an understanding that most brands have not yet adopted a platform specific approach to content development; acknowledging the specific usage moments and creative norms that each platform adheres to. This product will examine the content that a brand is already producing (and intends to produce) and suggest: • Creative adaptations based on platform understanding across the three I’s. Source goes here Platform Content ‘Stretch’ What are the inputs for this? The existing content series An understanding of the brands digital ecosystem / aspirations An understanding of ‘content best practice’ for each platform (Tumblr / Twitter / Facebook etc.) A member of the Creative team When would I need this? When a brand have developed a piece of content in isolation and are planning on running it across multiple platforms using a ‘one size fits all approach.’
  • 28. This is a ‘bottom up’ product that will identify the evergreen territories that a brand have the right to be developing content in. Using MediaCom tools and Real World Insight we can identify those territories that are most pertinent during an active Consideration phase. This product will deliver: • Search Insights into brand territories and where the opportunities (vs. competition) are • Real World Insights into the strongest Inform territories • Content Creators • How to Link the System Source goes here Inform Identification What are the inputs for this? Paid Search / SEO participation and tools Planning insights An understanding of the business priorities and products (product features) in promotion. Campaign themes When would I need this? When we identify there is an opportunity that is not being looked at from other agencies. When the brief to the planning team calls for ‘increasing Consideration.’ When we have an existing Paid Search product in place.
  • 29. 03 Content Execution This includes 3 products: content testing, distribution strategy and measurement.
  • 31. This product will deliver insights into how creatively fine tune a piece of content for maximum engagement online. It will often be used to deliver an objective appraisal of a piece of work developed by an external agency. It will also be useful in helping inform distribution strategy based on content strength. The output will be: • A content score (1-10) • Recommendations for creative adaptations • Implications for distribution strategy Source goes here Inspire Video Analysis What are the inputs for this? A piece / number of pieces of Inspire content to analyse When would I need this? When MediaCom have received a piece of content from a brand / agency that we can tell is not strong and need to prove so objectively. When a client is choosing between multiple videos to act as the Inspire piece.
  • 32. Is our Involve and Inform content delivering the desired effects in terms of attitudinal and behavioural impact. Source goes here Audience Copy Testing What are the inputs for this? Consumer panel research possibly in combination with the CAT tool described elsewhere in this deck. When would I need this? In campaigns with emphasis on Involve and Inform content. The approach can be used as both a pre or post tool either testing that our content have the desired effect or as check up after the campaign.
  • 34. The product will deliver macro distribution strategy recommendations, that will be briefed into the content distribution teams, providing: • Different distribution strategies per content typology and content strength (CAT analysis / subjective MediaCom Beyond Advertising analysis) • Different distribution strategies per audience subsections (if applicable) • Recommending additional MediaCom tools for distribution (Syndicate) • Forecast reach • KPI recommendations • System linkage (including retargeting) Source goes here Distribution Strategy What are the inputs for this? Communication Objectives Content KPIs (e.g. views vs. view through) Content Typology (3 I’s) Content Strength Audience Information Aligned Media System Understanding Budget Internal Measures of success (e.g. YouTube counter) Past learnings When would I need this? When a client has a pre-existing piece of content they want to distribute and comes to MBA at the end of the process.
  • 36. Measuring outcomes not just inputs is a key area for MediaCom Beyond Advertising. As a result we are working with the likes of Millward Brown on studies to understandthe impact of content. Separately,we’re embracing (indeed recommending) third party studies, such as Nielson Brand Effect Studies on Facebook, to show the impact our campaigns are having. Additionally, teams should always work with local vendors to understand performance benchmarksby market, audience,content typr and category. These shouldform part of a robust KPI framework that on a basic level allows for effective reportingand optimisationand on a deeper level proves the impact on brand health. Whether it be bespoke third party researchor existing research methodologies, no content campaign is complete without a robust KPI framework and ideally and brand health accompanying study. Source goes here Content Measurement What are the inputs for this? Communication Objectives Content KPIs (e.g. views vs. view through) Content Typology (3 I’s) Audience Information System Understanding Past learnings When would I need this? Any time we are running a content campaign we should have a KPI framework in place. For larger campaigns we should work with vendors to include brand effect studies (ideally as additional value).
  • 37. The purpose of CES is to prove how audiences have engaged with content across the 3 I’s and the consumer journey. Looking for synergies between content assets and proving the conversion from engagement to outcomes. Source goes here Content Engagement Study (CES) When would I need this? When working with holistic content campaigns with multiple contents assets working against different phases of the consumer journey. Any campaign that is believed to be content led. What are the inputs for this? Cookie tracking across all content assets and connections. Consumer panel research to identify changes in attitudes and behaviour through the engagement in our content assets.
  • 38. A simple way to establish which effects our content assets are delivering to the audience. The study aims to identify differences in peoples attitudes to a given brand and establish significant differences between our audience and those who have not seen our assets. Source goes here Exposed/Non Exposed What are the inputs for this? Questionnaire based study based on two different samples. a) Sample from the platform where the content has been distributed who has seen the content b) Sample of people who has not seen the content (often from a panel) When would I need this? To establish effect measures of campaigns where the combined reach is to low for effects to surface in brand audience consumer tracking’s and other types of broad communication effect studies. How long will it take (and therefore how much should I charge) 2-3 weeks for setting up, collecting data and finalising a report. Costs should be relatively low meaning £ 2-4 K in data cost for a big market and £ 3-4 K in consultancy fee for us.
  • 40. Ideal client working relationship (I) Integrated Campaign Based – ‘MediaCom’ model (retained) Client Team Content Strategy Content Creation Content Distribution Take and disseminate brief (Content Understanding) Connected Solution Connected Execution Connected Understanding Media Buying Content Lead Validate Content Strategy Opportunity
  • 41. Ideal client working relationship (II) Content Strategy Specific – MediaCom beyond Advertising model Client Team Content Strategy Content Creation Content Distribution Identify Real Content Strategy Opportunity Content Lead Validate Content Strategy Opportunity & take brief from client Content Understanding Client Check In Content Solution Client Check In Content Execution Client Check In Content Workshop
  • 43. Original Content Production Partnership Production Creative / Ideation AV Content Digital ‘Always-On’ Content Experiential Web Platform Production Advertising Production TV / Print / Digital / Radio Product Placement Sport / Music / Festival / Event Sponsorship Content Creation Our Services We are no longer a collective of single discipline experts sitting in siloed work streams, but a growing team of world-class creators, writers, producers and coders with multi- disciplinary backgrounds, collaborating and innovating in everything we do. From the initial idea comes the execution. This could be original content we produce ourselves or content we produce alongside thousands of partner companies from publishers to tech companies, multi-channel networks to global broadcasters.
  • 44. We are multi-platform creators, producing great content and taking it to where our audience is. Content Creation Across all Platforms Content Creation Video Social Platforms Websites Mobile Radio Events/ Experiential Print Digital
  • 45. We are multi-platform creators, producing great content and taking it to where our audience is. Content Creation Across all Platforms Content Creation Target Audience
  • 46. One size does not fit all; different platforms have different usage purposes by different audiences. We understand and take this into account when creating content. So, when creating content we need to appreciate the context in which it’s being served; for example a YouTube Skippable Pre-Roll needs to grab attention early and hold that attention by eliciting a strong emotional reaction. MBA’s ‘ingredients’ for an Inspire video With an inherent understanding of the nuances of each platform Attraction Emotion Impact Retention First 8 seconds: Do they hold attention? Does it consistently engage the audience? Are we making an emotional connection? Does it ends with a bang ? Leads to more sharing
  • 47. 01 The Creative Process Creativity needs a process. It doesn’t just happen.
  • 48. Creative ideas aren’t formed from nothing. Stage 1 sees an interrogation of our insights and strategy. Here we adopt ‘system thinking’ with an open mind on platforms and means of delivery. Great ideas should be easy to understand. We mustn’t expect a client to have to plough through a PowerPoint deck to find a nugget at the end. We are storytellers using scripts, images and storyboards to explain and excite. The concept is the campaign idea – not straight to execution. Always underpinned by the 3 ‘i’s framework this is the creative territory we develop well before a script or storyboard. 5 steps in and only now do we define the means of production. The choice between original content creation and a partnership is determined by many factors: objectives, audience, distribution and budgets, or specifics such as access to talent. At this stage we scope and plan. A broad concept leads to a specific idea (or series of ideas). Our ideas aren’t one off stunts; they are part of a system. And they are not complete unless they inspire, inform and involve. KPIs must inform the strategy, just as KPIs must inform the ideas we implement. This is our check-in stage. A reminder of what success looks like and the assurance that our ideas will be effective as well as brilliantly creative. 1. Insight and strategy 2. The Concept 3. The executional idea 4. Telling the story 5. The means of production 6. Definition of success Creative Process 6 Steps
  • 49. Insights and Strategy The Executional Idea The Means of Production The Concept Definition of Success Client Check In Telling the Story The 6 Steps for Creating Content Client Check In Client Check In The ideal ideation workflow stays close to the client, ensuring buy-in happens at crucial stages throughout the creative process. Projects with tight turnarounds or limited budgets may not allow us to maintain this level for client interaction, but three client check-ins must remain our goal wherever possible.
  • 51. Original Content Production Original Content Creation AV Production Digital Always-on Content Events / Experiential Web Platform Production Advertising Production ‘Inspire’Social Video YouTube Creators’ video content Crowd sourcedvideo content Ad Funded Programming Contentfor social / SEO Editorial Infographics Bespoke experiences Trade shows Stunts Websites Apps Mobile sites YouTube Channels TV ads / Sponsorship Idents Digital advertising Print / Outdoor / Radio
  • 52. Audio Visual. Two simple words that encapsulate so much of what we do. We don’t tackle AV content from a traditional media agency’s perspective - the ‘honest broker’. We are creators: able to deliver projects from end to end. AV provides an unrivalled opportunity to tell incredible stories – sometimes when a film is itself the main product, sometimes when it provides supporting narrative to another content activity. The type of work we produce includes the production of: • ‘Inspire’ Social Video • YouTube Creators’ video content • Crowd sourced video content • Ad Funded Programming Read the Audi case study here: http://mediacombeyondadvertising.com/work/claire-danes- on-a-full-tank/ Audi - ClaireDanes on a full tank AV Content
  • 53. Properly integrated digital content maximizes the impact of offline activity and events. What we create in this real time environment - a space controlled by the audience - is incredibly important. How we behave however is even more fundamental to success: our teams are true ‘natives’, instinctively acting as the editorial arm of the brand, not only mitigating risk but driving success. ‘Always-on’ content comprises much of our inform and involve activity for social platforms and SEO link-building. It includes community management, and the production of infographics, quizzes, editorial and more. Read the FIFA case study here: http://mediacombeyondadvertising.com/work/fifa-world- cup-trophy-tour-coca-cola/ FIFIA World Cup Trophy Tour Community Management 2013 - 2014 Digital ‘Always-on’ Content
  • 54. Experiential activity is any form of marketing that exists in the real world - where people meet people. It can be anything from setting up a promotional stand for consumers to trial your new product or service through to participation in a multi- artist global cultural event like Live 8. Brands have tremendous potential to create and contribute to experiences in culture. Large or small, experiential activity also has, when done well, unparalleled power to delivering word of mouth and free PR - even when starting from a small budget. Quality of idea and delivery are everything. Read the Bose case study here: http://mediacombeyondadvertising.com/blog/ella-eyre- wows-select-crowd-bose-urban-conductor-launch/ Bose Urban Conductor, Ely’s Yard, London, Oct 2014 Experiential
  • 55. Placing content at the right place and the right time for consumers to discover it is where our heritage lies. But often the right places don’t yet exist. Websites, apps, mobile sites, social channels: we don’t just create content and set it free, we build bespoke destinations for our audiences to engage and consume. We are multi-platform. After years of ferocious growth in the penetration of smart devices across leading markets, we are witnessing sustained impact on audiences behaviour. If we don’t talk to consumers in the spaces they’re in, we’ll be missing out on a major conversation channel that competitors may be taking advantage of. Shell Let’s Go – Mulit-platform YouTube Channel Web Platform Production
  • 56. For most clients we go beyond advertising. For some there is still the need for us to deliver messaging within more traditional communications channels. Yet often the differentiation between advertising and content blurs. What may have previously been considered ‘traditional’ advertising space offers unique opportunities for newer content ideas. From rich interactive digital experiences accessible via a rollover, to live broadcasts in TV ad breaks, our ideas are not confined by a simple perception of what is or isn’t content. Read the Sky Broadband case study here: http://mediacombeyondadvertising.com/work/sky- broadband/ Sky Geo-Targeted Mobile Banners Advertising Production
  • 57. 03 Partnership Production Friends in high places: using the power of partner companies to create trusted communications.
  • 58. Partnership Production Commercial Partnerships TV / Print / Digital / Radio Partnerships Product Placement Sport / Music / Festival / Event Sponsorship
  • 59. These are bespoke collaborations that leverage the equity of a media property to deliver useful and engaging content in a smart, relevant context. They allow brands to “borrow” the power of a trusted media partner, providing unique access to reputable and relevant outlets. Being an early entrant in this field, MediaCom has world-class expertise in dealing with the most prestigious media players in the market. We also have over seven years of global learnings in effective creation and management of these partnerships for our clients. We are continually developing relationships and opportunities with media owners, established and new – we view many of them as an extended part of any project team. Read the Volkswagen case study here: http://mediacombeyondadvertising.com/work/sky- broadband/ Volkswagen Beetle Shark Cage Partnerships in TV / Print / Digital / Radio
  • 60. For generations, entertainment has created powerful desire for products in audiences. ‘Top Gun’ sold more pairs of Ray Ban’s than advertising alone ever could. Product placement puts a brand at the heart of the very piece of entertainment that an audience wants to consume - films, TV shows or recorded music - reaching a mass audience in an integrated way. We have active relationships at the top level of film, broadcast and music industries through not only our own specialists but MediaCom’s powerful entertainment network. We have the ability to leverage our existing relationships allowing us to be involved at the very early stage of production, working with producers and writers on seamlessly integrated, intelligent solutions. Read the Hasbro Nerf Blaster case study here: http://mediacombeyondadvertising.com/work/hasbro-nerf- blasters/ Hasbro Nerf Blasters in Stromberg Product Placement
  • 61. Sponsorship can drive consideration, raise purchase intent, win store space, shift brand perception and motivate a work force. It provides the means to reach people through a medium that they are passionate about and engaged in voluntarily. For us sponsorship is more than just a badging exercise. Sponsorship is an opportunity to turn an existing entity, be it a property or event, into a partnership. As such, our team delivers innovative sponsorship activation, helping to drive even greater impact and engagement. Read the Skoda Cycling case study here: http://mediacombeyondadvertising.com/work/skod a/ Skoda – Sponsorship of UK Cycling Sport / Music / Festival / Event Sponsorship
  • 63. At MediaCom our DNA is in delivering the right message to the right audience at meaningful scale. Historically this has been via paid media and in the Content marketing world this is no different. However, Content Marketing is a liquid discipline that flows through all types of channels and therefore a tailored organic distribution approach is needed alongside specific paid boosters to drive earned exposure. A Great Idea Deserves a Great Audience
  • 64. The Three I’s Framework allows us to categorise content for distribution across Paid, Owned and Earned Story telling Differentiating High reach User ‘grazing” time Informative Evergreen Product visits Active Search Engaging High Frequency Consistent User ‘grazing” time What is it? What consumer mind-set? Where should it live? Distribution Social Content Repository Optimise, Influence, Boost Website, YouTube Channel Optimise Social Content Repository Optimise, Influence, Boost Broad strategic target Category ActiveActive ‘campaign involved’Who is the audience? INFORMINVOLVEINSPIRE
  • 65. Content must be put to work across Paid, Owned and Earned Owned Media Paid MediaEarned Media Website Mobile Site Blog Social Media Channels Influencers Reviews Digital PR Pay Per Click Display Ads Retargeting Paid Social Media Programmatic SEO & Branded Content drive earned media and traffic Gain more exposure to web properties with paid promotion ‘Shared’ media – likes, shares etc.
  • 66. Our Content Distribution Framework acknowledges the role of Paid, Owned and Earned INTERUPTION CONTENT DISTRIBUTION FRAMEWORK DISCOVERY IN FEEDINFLUENCE Influencer Outreach: Amplified Connections OPTIMISE Home Content (video) Recommended Syndicated Mobile Social ‘newsfeed’ Publisher ‘native’ Skippable Pre-Roll Incentivised OWNED EARNED PAID
  • 69. Owned media channels are a distribution point we control. We can are able to architect the content messaging, and overall user experience. We optimize owned channels to be more effective in attracting users, and retaining them once they arrive. Optimizing content across a brands owned channels will help increase organic discoverability, particularly search engine result page. • Search Engine Optimisation • Search Visibility Monitoring • Keyword Discovery and Definition • Content GAP Analysis & Strategy • Site Migration & Setup • Local Optimisation Blog, Social & Website Optimization
  • 70. Research shows that 57% of mobile users will abandon a website if it takes more than 3 seconds to load and 30% will abandon a purchase transaction if the shopping cart is not optimized to mobile . As mobile increasingly becomes the first screen, it´s absolutely critical that Services: • Mobile Audits • Mobile Site Setup & Optimisation • Mobile App Optimisation Mobile Optimization
  • 71. The worlds second largest search engine is YouTube, so it´s absolutely vital that brands optimize their video content to improve discoverability. But it´s a crowded place, more than 100 hours of video are uploaded to the site every minute. There are dozens of signals that Google take into account when organically promoting a video across YouTube, we work through this signals to give a brands video the best environment to flourish : • YouTube Optimisation • Transcreation • Video GAP Analysis • YT Channel Setup Video Optimization YouTube
  • 73. Getting other people to talk about your content can significantly increase your distribution reach – and give you more credibility. Third-party content validation can be anything from a tweet from a popular influencer, a video produced by a YouTube Channel Star, or full editorial coverage on a large scale publisher such as Buzzfeed. Platforms like Instagram and YouTube have led to the rise of a new generation of influencers that have amassed huge followings on niche subject matters such as fashion, beauty, and food. Organic Influencer Reach “Influence = Audience Reach (# of followers) x Brand Affinity (expertise and credibility) x Strength of Relationship with Followers”
  • 74. Our Influencer Outreach product is called Amplified Connections
  • 75. What is it? How does it work? What can it do for clients? The Digital InfluenceScore rates an influencer on a scale of 1-100 on three pillars – Search, Social and Content. The system rates influencers across the digital ecosystem,be it Pinterest, Instagram or Vine– it’s not just about blogs. The Digital InfluenceScore can help clients:  Identify the top digital influencers in each market  Categorise the influencers based on content verticals  Help identify the right channels (blog, twitter etc.) to amplify the brand message MediaCom’sconnectedsystem planning tool to identify the right influencersto amplify your message to the right audience. Identifying the right Influencer Digital Influence Score ™ 92 thelondoner.me
  • 76. We look at how effective Influencers are across Search, Social and Content 40% 30% 30% SEARCH SOCIAL CONTENT Domain Authority Page Authority Organic Search Visibility No of Links per Post Trust Flow Citation Flow Geo & Demographic Data Klout Score No. of Active Social Channels Facebook (Likes & Shares) Instagram (Likes & Comments) Pinterest (Pins & Repins) Twitter (Tweets & Followers) YouTube (No. of Views & Subscribers) Sentiment Analysis Content Relevancy Score Rich Media Presence Content Frequency No. of Blog Comments Social Media Shares Content Recency 92 thelondoner.me
  • 77. Boost
  • 78. We all know the examples of the content that has millions of views and huge engagement; however these are usually the exception and not the rule. In a world where 100 hours of video are uploaded to YouTube every minute and Facebook is officially a zero organic reach platform for brands we have to use targeted paid media to boost our content to ensure it has the eyeballs it deserves. Content Distribution – Booster
  • 79. Content that is surfaced on publisher websites; either through discovery tech platforms such as Taboola & Outbrain or through Content Syndication companies such as BeOn or Unruly Content that appears in the same feed as organic content, whether this be on a Facebook feed or on Buzzfeed. Content that appears In-Feed is often coined as ´Sponsored', or ´Promoted´ Sometimes the best way to deliver branded content is to serve it up through, skippable, formats such as YouTube TrueView or more Incentivised formats Three Ways To ‘Boost’ Content Discovery In Feed Interruption
  • 80. Content discovery is a process that helps you explore new topics or information without you having to search for them. Algorithms are now being created that use artificial intelligence to go out and find that content for you. It’s personalized to your interests and based on what you’d like to see in the moment. The word ‘discovery’ now truly holds its meaning, with platforms like Facebook, Yahoo and Flipora pioneering the latest content discovery software. Discovery: Recommended Content
  • 81. Content Syndication exits either Digitally or in the TV space. In the Digital space we work with video syndication partners to deliver content to high affinity websites, blogs and forums – usually on a Cost Per View basis with both the platform owner and the audience having to ‘opt into’ the content. On TV we work to syndicate brand produced programming to broadcaster networks; for example Driven To Extremes from Shell Discovery: Content Syndication
  • 82. We use Paid Social to amplify stories from brands owned channels. We focus on amplifying content that tells stories, shares a brands expertise but resists the urge to sell straight away. We select audiences to target (and retarget) based on Content Typology and objective and generally optamise to the most efficient cost per view combined with best view through rate. In-Feed: Social Networks
  • 83. The best in-feed sponsored content tells a story, and fulfills the human need for a compelling narrative. This type of content integration is also known across the industry right now as ´native advertising.´ The story is designed to fit into the look and feel of the feed it is being served up in. In-Feed Publisher
  • 84. While creating ways to have consumers opt into our content is always preferable, and eminently achievable with very strong content, there often needs to be a pragmatic approach to delivering scale cost effectively. Skippable Pre-Roll, be it on YouTube or before other content, is often this solution – a distribution layer that delivers content to a critical mass; to kick start the spread of earned media. Interruption: Skippable Pre Roll
  • 85. Although historically considered one of the ‘dark arts’ of content distribution, using Incentivized formats (i.e. where the user has to watch an advert to receive a reward or further information) is a perfectly acceptable form of distribution in its own right. Incentivised Distribution is usually the most cost effective way to get a Content message out; but often comes expense of true engagement or follow on actions. Interruption: Incentivised
  • 86. CLICK TO EDIT MASTER TITLE STYLE Contact James Morris MediaCom Global Head of MediaCom Beyond Advertising James.Morris@mediacom.com DID: +44(0)20 7158 4991 MOB: +44(0)74 3270 9474