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Competence profile trainer
Please fill out the competence profile below.
1 = I do not do the skill well at all
2 = I do the skill somewhat well
3 = I do the skill reasonably well
4 = I do the skill well
4 = I do the skill very well
? = I don't know

Competence                                                              1   2   3   4   5   ?
1. Contents: methodology and basic training
* Is able to execute the modules’ programmes in the basic training.
* Has sufficient knowledge of the Kindertelefoon’s methodology and
issues such as child abuse, bullying, emotional problems and
recognising crisis in children and teenagers.

2. Teaching skills to volunteers
* Is able to effectively lead roleplays: focussed on giving feedback,
working towards the success spiral and incorporating the feedback
into the taught skills.
* Is able to lead discussions: introducing, asking critical thinking
questions, drawing conclusions.
* Is able to give clear instructions for assignments and effectively
discuss the assignments.

3. Motivating volunteers to learn
* Is able to make a challenging start: with conviction about his
programme and in contact with the volunteers.
* tackles resistance: making and maintaining contact and using
constructive criticism as a learning tool.
* Is able to confront volunteers with their blind spots while using a
warm tone of voice.
* Is able to adequately handle criticism by volunteers: reward and
question.

4. Professional attitude
* Is motivated to thoroughly prepare for a training.
* Is prepared to discuss his own actions.
* Knows his own talents and knows how to use them.
* Knows his own pitfalls and knows how to prevent them.

Please fill out at the end of the 3-day staff training and send it to your supervisor and Remko
(directly at the end of the third day or by mail to LBK or via email to:
academie@kindertelefoon.nl)

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Competence profile trainer for volunteers

  • 1. Competence profile trainer Please fill out the competence profile below. 1 = I do not do the skill well at all 2 = I do the skill somewhat well 3 = I do the skill reasonably well 4 = I do the skill well 4 = I do the skill very well ? = I don't know Competence 1 2 3 4 5 ? 1. Contents: methodology and basic training * Is able to execute the modules’ programmes in the basic training. * Has sufficient knowledge of the Kindertelefoon’s methodology and issues such as child abuse, bullying, emotional problems and recognising crisis in children and teenagers. 2. Teaching skills to volunteers * Is able to effectively lead roleplays: focussed on giving feedback, working towards the success spiral and incorporating the feedback into the taught skills. * Is able to lead discussions: introducing, asking critical thinking questions, drawing conclusions. * Is able to give clear instructions for assignments and effectively discuss the assignments. 3. Motivating volunteers to learn * Is able to make a challenging start: with conviction about his programme and in contact with the volunteers. * tackles resistance: making and maintaining contact and using constructive criticism as a learning tool. * Is able to confront volunteers with their blind spots while using a warm tone of voice. * Is able to adequately handle criticism by volunteers: reward and question. 4. Professional attitude * Is motivated to thoroughly prepare for a training. * Is prepared to discuss his own actions. * Knows his own talents and knows how to use them. * Knows his own pitfalls and knows how to prevent them. Please fill out at the end of the 3-day staff training and send it to your supervisor and Remko (directly at the end of the third day or by mail to LBK or via email to: academie@kindertelefoon.nl)