1. Thomas Theodore DeVore
1163 15th Ave SE, Minneapolis, MN 55415 ∙ (763) 843-4010
devor044@umn.edu
EDUCATION:
University of Minnesota Minneapolis, Minnesota
• Sociology of Law, Crime, and Deviance Bachelor of Arts Graduation date of May 2016
• History Bachelor of Arts
• 3.80 GPA.
WORK/INTERNSHIP EXPERIENCE:
Customer Relations Representative Minneapolis, Minnesota
One Stop Student Services: University of Minnesota August 2014-Present
• Answers questions about registration and financial aid.
• Provides quality customer service by helping students initiate college petitions.
• Assists in the customer service training of new student employees.
• Aids students’ transcript orders and verifies transcript order information.
• Guides parents through initiation of parent/guest access in order to improve their experience with bill
payment.
• Engages in public outreach to educate prospective students on FAFSA and other sources of financial aid.
Teaching Assistant—Department of Sociology Minneapolis, Minnesota
University of Minnesota January 2014-December 2014
• Graded and provided constructive feedback for the improvement of students’ written assignments.
• Communicated assignment expectations with students during office appointments.
• Improved student performance by assisting with research.
• Coordinated with faculty to design lesson plans.
• Led classroom discussions and interactive lesson plans.
Spring Intern Minneapolis, Minnesota
Minnesota Arms Spending Alternatives Project January 2014-May 2014
• Wrote letters to the editor for local newspapers that raised awareness for alternative social services
spending.
• Developed blog pieces for organization’s website to communicate the consequences of unchecked
military spending.
• Planned events and provided help setting up events.
• Approached student groups for support of the organization’s resolution.
Telephone Surveyor Minneapolis, Minnesota
Office of Measurement Services: University of Minnesota January 2013-December 2013
• Conducted interviews for the Minnesota Attorney General’s office.
• Persuaded reluctant respondents to participate in research.
• Practiced data entry for health research study.
VOLUNTEER EXPERIENCE:
English Practice Partner Minneapolis, Minnesota
Partners in English Program November 2012-May 2013
• Aided an international student in conversational English.
• Exchanged cultural values to promote a comfortable teaching environment.
• Maintained a curriculum to facilitate teaching.

2. COMPUTER SKILLS:
• Proficient with Customer Relations Management Software (CRM).
• Proficient with Microsoft Office.