Lean QAs : T-shaped QAs in the DevOps world

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DevOps Days New Zealand 2018 talk. "Really? Testers do DevOps? Don’t swing from the fully sick enterprise waterfall model with battery hens of QAs gate-keeping releases & acting like bullish custodians of quality to the other end of the swing where we don’t need specialists, not Ops, nor QA. Where do your testers still add value?" https://www.devopsdays.org/events/2018-wellington/program/theresa-neate/

Technologie

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Lean QAs -
T-shaped QAs in
the DevOps world
Theresa Neate
6 November 2018
Images by Milly Rowett
https://twitter.com/millyrowboat

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
About Theresa
2
https://theresaneate.com/

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Testing & QA
“testing is an empirical, technical investigation of a product,
done on behalf of stakeholders, with the intention of revealing
quality-related information of the kind that they seek.” - Cem
Kaner
QA (Quality Analysis) is the entire process of building in and
raising awareness & ownership of quality. - Theresa
3

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
What does DevOps mean to me?
“... an umbrella concept that refers to anything that
smoothes out the interaction between
development and operations.” - Damon Edwards
Core values:
1. Culture
2. Automation
3. Measuring
4. Sharing
http://devopsdictionary.com/wiki/CAMS
4

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Revision: History of DevOps
5
Agile
Manifesto
2001
Velocity Conference
Allspaw and Hammond
"10+ Deploys Per Day:
Dev and Ops
Cooperation at
Flickr"
2009
Agile Conference Toronto
Debois & Shafer
“Agile Infrastructure”
2008
Origins of Lean
Goldratt
Ohno
Deming
~1940s to ~1997
DevOps Days
Patrick Debois
2009

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
DevOps is Agile Infrastructure
http://www.jedi.be/presentations/agile-infrastructure-agile-2008.pdf
6

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
But then this happened
7

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
And this happened
8

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
And then we get cargo cults
9

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
DevOps should include testers
10
(hint: think CAMS)

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
This is not (anymore) QA’s job
11

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
In DevOps, what do testers bring to the table?
Critical thinking
Curiosity
Feedback
Systems thinking
12

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Systems thinking
Your whole system
includes the
application, DBs,
config & all
infrastructure.
13

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Testers’ expanding skillset
14
https://medium.com/@jchyip/why-t-shaped-people-e8706198e437

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
T-shaped testers
15
Dev / Architect / BA / UX /
SysOps
Criticalthinking

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Therefore, testing in DevOps is...
16
https://www.linkedin.com/pulse/continuous-testing-devops-dan-ashby/

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Closing the loop: Lean QA
17
The reduction of waste (rework, defects, friction)
by holistically testing the whole system, early
and continuously (even into production),
including measuring what really matters &
incrementally improving thereupon,
and employing your humans intelligently,
is Lean QA.
WASTE

© TheresaNeate 2018 | https://twitter.com/TheresaNeate
Thank you!
Theresa Neate
https://twitter.com/
TheresaNeate
Images by Milly Rowett https://twitter.com/millyrowboat

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Lean QAs : T-shaped QAs in the DevOps world

1. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Lean QAs - T-shaped QAs in the DevOps world Theresa Neate 6 November 2018 Images by Milly Rowett https://twitter.com/millyrowboat

3. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Testing & QA “testing is an empirical, technical investigation of a product, done on behalf of stakeholders, with the intention of revealing quality-related information of the kind that they seek.” - Cem Kaner QA (Quality Analysis) is the entire process of building in and raising awareness & ownership of quality. - Theresa 3

4. © TheresaNeate 2018 | https://twitter.com/TheresaNeate What does DevOps mean to me? “... an umbrella concept that refers to anything that smoothes out the interaction between development and operations.” - Damon Edwards Core values: 1. Culture 2. Automation 3. Measuring 4. Sharing http://devopsdictionary.com/wiki/CAMS 4

5. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Revision: History of DevOps 5 Agile Manifesto 2001 Velocity Conference Allspaw and Hammond "10+ Deploys Per Day: Dev and Ops Cooperation at Flickr" 2009 Agile Conference Toronto Debois & Shafer “Agile Infrastructure” 2008 Origins of Lean Goldratt Ohno Deming ~1940s to ~1997 DevOps Days Patrick Debois 2009

6. © TheresaNeate 2018 | https://twitter.com/TheresaNeate DevOps is Agile Infrastructure http://www.jedi.be/presentations/agile-infrastructure-agile-2008.pdf 6

12. © TheresaNeate 2018 | https://twitter.com/TheresaNeate In DevOps, what do testers bring to the table? Critical thinking Curiosity Feedback Systems thinking 12

13. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Systems thinking Your whole system includes the application, DBs, config & all infrastructure. 13

14. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Testers’ expanding skillset 14 https://medium.com/@jchyip/why-t-shaped-people-e8706198e437

15. © TheresaNeate 2018 | https://twitter.com/TheresaNeate T-shaped testers 15 Dev / Architect / BA / UX / SysOps Criticalthinking

16. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Therefore, testing in DevOps is... 16 https://www.linkedin.com/pulse/continuous-testing-devops-dan-ashby/

17. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Closing the loop: Lean QA 17 The reduction of waste (rework, defects, friction) by holistically testing the whole system, early and continuously (even into production), including measuring what really matters & incrementally improving thereupon, and employing your humans intelligently, is Lean QA. WASTE

18. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Thank you! Theresa Neate https://twitter.com/ TheresaNeate Images by Milly Rowett https://twitter.com/millyrowboat

Lean QAs : T-shaped QAs in the DevOps world

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