We all know that professional development makes for better
business. Upskill and retain your best employees, increase
uptime and reduce costs.
You’ve already made the decision to train your staff, but how do
you make sure that the training meets their needs and supports
your business success?
DCProfessional Development is a leading provider of learning
and development solutions across the global mission critical
sector. We work with an international network of industry
experts to develop and deliver ground breaking training using
the latest educational techniques. Over 10,000 people have
completed our courses so far, all of which are recognized by
leading global accreditation bodies.
2. PRO Optimizing people
CFO asks CEO
What happens if we
invest in developing
our people and then
they leave us?
CEO
What happens
if we don’t, and
they stay?
3. PRO Optimizing people
10,000 93%
60%
55+
41%
Online training modules in 2014
$20millionAn hour is the true cost of downtime to your business
Organizations only invest in staff
training after system downtime
Of our students would
take another course
with their instructor
38%
Of downtime is due
to human error
80%
Of data center operators
are concerned about
an industry wide skills
shortager
Source: DCD Global Census
Years old average age of
datacenter engineering
community
Employees at
companies with
inadequate training
programs plan to leave
Source: American Society for
Training & Development
Professionals gained the
DCS Credential
200
6,000+
People attended classroom training
4. PRO Optimizing people
We all know that professional development makes for better
business. Upskill and retain your best employees, increase
uptime and reduce costs.
You’ve already made the decision to train your staff, but how do
you make sure that the training meets their needs and supports
your business success?
DCProfessional Development is a leading provider of learning
and development solutions across the global mission critical
sector. We work with an international network of industry
experts to develop and deliver ground breaking training using
the latest educational techniques. Over 10,000 people have
completed our courses so far, all of which are recognized by
leading global accreditation bodies.
The Training Solution
Your Business Really Needs
• Reduce per-person training costs and
provide cost effective CPD for your
workforce
• Upskill your employees
• Manage progress through powerful
management and customized reporting
tools
• Responsive design for desktop, tablet
or phone – your staff can learn
anywhere
• Develop tailored learning paths for
individual employees
• Attract and retain your best talent
• Online content developed by industry
experts
• Unlimited access to our comprehensive
knowledge bank and training library
• Enhance your brand reputation
– customize our LMS with your
organization’s branding
Welcome to the
World’s First Online
Training Academy for the
Mission Critical Sector
5. PRO Optimizing people
Data Center - Health Safety Module
1-hour online
induction program
LEARNING OUTCOMES
• Explain the role of a data center within the global economy
• Describe the concept of critical awareness and its
importance to the mission critical industry, the client’s
needs and the corporate bottom line
• Identify how to assess and communicate risk and take
preventative action
• Recognize conditions that are hazardous to a mission
critical data center
• Identify the different types of mission critical equipment
and its importance to the data center
• Outline the key standard operating procedures, alarm
response and emergency action procedures and their
role in reducing human error
6. PRO Optimizing people
E-LEARNING
Courses based
on ASHRAE TC9.9
Datacom Series
Certificate in Foundations of
Mission Critical Infrastructure
These courses are based on the
work of ASHRAE’s TC9.9.
16 modules (or 128 PDHs)
After completing all the course modules and passing the online examinations, the student will receive
a Certificate in “Foundations of Mission Critical Infrastructure”.
Complete modules 1–4
for Mission Critical
Awareness Certificate
Complete modules 5–8
for Critical Power
Awareness Certificate
Part I
Thermal Guidelines
8
Part II
Cooling Fundamentals 1
8
Part III
Cooling Fundamentals 2
8
Part IV
Datacom Load
8
Part V
Energy Efficiency
8
MODULE 4
Fundamentals of
Power Quality
8
MODULE 8
Standby Generators
8
MODULE 12
Date Center Cooling
8
MODULE 16
Energy Security
8
MODULE 15
Policy Regulation
8
MODULE 14
Energy Efficiency
8
MODULE 13
Airflow Management
8
MODULE 11
Raised Access Floors
8
MODULE 10
Fire Protection
8
MODULE 9
Fuel Systems
8
MODULE 7
Automatic Transfer
Switches
8
Automatic Transfer
MODULE 6
Static Transfer Switches
8
MODULE 5
UPS Systems
8
MODULE 3
Electrical Systems
Maintenance
8
Electrical Systems
MODULE 2
Reliability Resilience
8
MODULE 1
Mission Critical Engineering
8
8. PRO Optimizing people
A simple 3-step process makes it easy to develop your Training Academy and begin your training
We have packaged our solution into
3 plans – Professional, Premium and
Enterprise. You can select the plan that
best fits your needs (and we can customize
is further so it’s tailored specifically for you)
and you can even choose how and when
you’d like to pay.
With over 150 hours of expert online
content, plus our specialist classroom
courses to choose from, you can select the
training programs that best support your
business. Covering topics such as mission
critical awareness, health and safety, data
center design, energy efficiency, cooling,
power, cost management and much more.
Our Learning and Development specialists
will work with you to assess your training
requirements, benchmark the skills of your
staff and define your training objectives.
1 2 3
How Does it Work?
BUILD YOUR
TRAINING PROGRAM
CHOOSE YOUR PLANDISCOVER YOUR
REQUIREMENTS
9. PRO Optimizing people
Select Your Program Plan
LEVELS
PROFESSIONAL
Up to 25 seats
Up to 200 modules
PREMIUM
Up to 100 seats
Up to 1600 modules
ENTERPRISE
Over 100 seats
Unlimited
Module access
Skills assessment
Health and Safety/Induction
Foundations of Mission Critical Infrastructure
ASHRAE –
Service offering
Online support
Fully responsive online content for mobile and tablet learning
Access to online knowledge bank
Customizable reporting –
Student management portal –
Branded interface –
Access to in-house taught courses* –
Skills monitoring and on-going progress reporting – –
Guide price
Cost per online development hour $32 $26 $22
Annualized cost per seat (based on 40hours) $1,280 $1,040 $880
Flexible pricing –
* Terms and conditions apply
10. PRO Optimizing people
Flexible, Scalable Payment Plans
$960*
$800*
SELECTED PLAN
25% upfront
75% over 12 months
SELECTED PLAN
50% upfront
50% over 12 months
SELECTED PLAN
75% upfront
25% over 12 months
LESS UPRONT =
higher module prices
*Annualized cost per
seat (based on 40hours)
25%
50%
$880*
75%
11. PRO Optimizing people
Career
Progression
Framework
•Classroom
•Online
•Virtual
•Data Center Practitioner
DCSIT
DCS DESIG
N
DCSOPERATIONS
Critical
Operations
Professional
Energy
Cost Manager
Data Center
Power
Professional
Data Center
Cooling
Professional
Data Center
Storage Data
Professional
Data Center
Computing
Professional
+5 online
courses
+ 5 online
courses
+ 5 online
courses
CapacityMana
gement Energ
y
Efficiency
B
usinessContinuity
DAT
A
CENTER PRACTITI
O
NER
DATA CENTER
DESIGN
AWARENESS
12. PRO Optimizing people
DCPRO currently trains engineers for the
leading data center companies
Our Clients
IBM
Barclays
CBRE
JLL
Tata
HP
Capital One
Bank of America
Morgan Stanley