Mrs. Terry-Lee Hollister is an IT professional with over 25 years of experience implementing productivity tools and applications for large companies. She currently works as a senior business analyst for Cummins, Inc. where she has led the implementation of their Oracle Fusion HCM system globally. Prior to this role, she has worked as a consultant providing business analysis and project management services to organizations across various industries. She has extensive experience with ERP systems like Oracle and PeopleSoft as well as tools like SQL, Visual Basic, and Microsoft Office.

1. MRS. TERRY-LEE HOLLISTER
2959 HearthsideDrive Cell:(214) 212-1778
Greenwood, Indiana E-Mail: terrylee.hollister@yahoo.com
46143 Infographic: http://vizualize.me/terryhollister?r=terryhollister
PROFESSIONAL SUMMARY
An extremelyfocusedanddetailed ITprofessional with 25+ years expertise implementingandintegrating anarrayof productivitytools and
applications for pre-IPO to Fortune 500 Companies. Leverage latest reporting tools to mine value for unstructureddata. Partner andspecial
advisor to keyusers influencingprocessimprovements utilizing current technologies. A keeneye for detail and a verylocalapproachto problem
solving. Challenging tasks are embrace witha calmandconfident manner. Takes oncomplex initiatives with increasedresponsibilitiesresultingina
skillset that is transferable to anyindustry. Senior Business and System Analyst with leadershipexperience andachievements indeveloping and
implementing large scale global andsmall local applications byworking closelywithfunctional andtechnical teams to ensure designand
development workrelatedto RICEW (Reports, Interfaces, Conversions, Extensions, Workflow)are completedandimplementedper business
requirements andproject schedules. A strongasset to anyorganizationseeking someone whocanmake a positive contribution.
CORE COMPET ENCIES
Professional strengths:
 Diverseknowledge of providingeffective business strategies and solutions.
 Process excellentoral and written communication skills.
 Familiarwith the strategies of business analysis,projectmanagement, data modeling and business modeling.
 In-depth knowledge of system development required for the business process and application development.
 Ability to collectbusiness data usingtools likeVisio,Visual Basic,Word,and Excel.
 Ability to perform documentation process of business requirements.
 Familiarwith Operation and project management.
 Possess good presentation and interpersonal skills.
 Ability to work under pressureand handlemultipletasks.
System/Business Analyst: ClientfacingBusiness Analyst,System Development Life Cycle (SDLC), Waterfall,ProjectLead,
Requirements Gathering, Functional Documentation,Technical Documentation, Data Management, Data Migration,Use Case
Scenarios,User story scenarios,SubjectMatter Expert, Version Control,Test Cases,Test Plans,TrainingMaterials,Training,
Integration Plans,Implementation Plans,Data WarehousingBestPractices,Software Development Methodology, Business &
Systems Solutions,ProjectLife CycleManagement, Inter-/Intra Organizational,Stakeholder Communications,Liaison Business
Process Modeling,Functional and Technical Requirement Review, GAP Analystand review and production support.
ERP Applications: OracleR12 (GL, AP, AR, Cash Management, Assets, Time and Labor, HRMS), PeopleSoft (HCM, LMS, Travel &
Expenses), BaaN (Financials,Manufacturing,Warehouse)
Development Languages: SQL, VBScript
Databases: MS SQL Server (SSRS, SSIS, SSAS), Oracle(Toad,PL/SQL Developer), DB2
Operating Systems: Windows Server, Unix,HP, Vax
Software Applications: Crystal Reports,MS Office,Visio,MS Access, MS Project, ADP, Salesforce,Goldmine, SharePoint.
Cloud base Applications: Fusion HCM Talent Management
Additional Technical expertise: Process Analysis& Redesign,Project Management & Tracking,System Solution Architectures, Cost &
Resource estimates, Project & Delivery Methodologies, Change Control Management, Project Risk & Scope, Robotics, Data
warehouse and DatabaseModelingand Design.
Function expertise: Warehouse, Supply Chain,Human Resources,Finance, Telecommunications,Manufacturing,Logistics,and
Payroll.
PROFESSIONAL EXPERIENCE
Cummins, Inc. IT Business Analyst Senior – Human Resources AUG 2014 – Present
Achievements:
 Implement Oracle Fusion HCM(Workforce, Performance and Talent andCompensation modules 5 year roadmap)globally(13 languages, 192
Countries) for the company.
 Interact with customer and understand business requirements andtranslate it intofunctional/technical requirements to developeffective
configurationsolutions.
 Oversee offshore teammembers (India)andguide them throughfunctionalsetups.
 Work closelywith the global HR Organizationin identifyingandselectingthe right Fusion HCMApplications for anenterprise - wide talent
management program.
 Partner withcorporate units like Enterprise Architecture, Global InformationSecurity, Compliance, Legal, Internet Operations, DBA
Operations, andApplications Hosting Groupon an ongoing basis to deliver superior andcorporate-compliant FusionApplications.

2. TERRY-LEE HOLLISTER PAGE: 2
 Responsible and accountable for the coordinatedmanagement ofmultiple relatedOracle FusionHCMprojects directed toward strategic
business andother organizationalobjectives.
 Build credibility, establishesrapport, andmaintains communication withstakeholders at multiple levels, includingthose external to the
organization.
 Maintaincontinuous alignment of programscope with strategic business objectives, andmakes recommendations to modifythe program to
enhance effectiveness toward the business result or strategic intent.
 Hands-onconfigurationworking withfunctionalset upmanager acrossfusionmodules
 Design andexecution ofimplementationandtesting for initialandco-existence data loads.
 Drive and document business requirement andprocedures, obtain sign off to ensure Client alignment of proposedsolutions.
 Provide inputs to the assignedProject Manager, andProduct Manager to ensure a comprehensive project plan developed and buy-infrom key
client stakeholders.
 Support the implantation of the functional workstream.
 Able to document and track withcustomer product enhancement request anddiscoveredbugs (Oracle SRs), newproduct releases, abilityto
coordinate upgrades/patches/fixes.
Sr. IT Business System Analyst Consultant/Jr. Project Manager JAN 2012- AUG 2014
 Acted as a bridge between functional and technical aspects ofthe project.
 Fulfill user needs with system capabilitiesand requiredcustomizations.
 Defines businessandtechnical scope andformulatesprojects plans.
 Ensures engagement plans will enable profitable delivery.
 Conducts interviews withthe clients.
 Identifiesclient requirements andscope of the project.
 Designs approach/ methodologyfor the project.
 Coordinate with businessdevelopment team to identifycustomer requirements.
 Prepare project reports to the management.
 Manage client expectation andrelationship.
 Resolves project issues.
 Acts as a communicationchannelthroughout the project life cycle, contribution to user acceptance testing, trainingneeds analysis, change
management anddocumentation.
 Successfullyachieved cost-effective productionwith increase efficiency, qualityand satisfiedcustomer service.
 Responsible for preparing Integration Test Plans, test cases and test plans.
Client: Boy Scouts of America Achievements:
 Sole BusinessAnalyst assigned to the BoyScouts of America Event Management projects.
 Assignedto development of MedicalTreatment system to be usedto logvisits to healthcenters;track allergies andmedications;collect vital
signs duringtreatment;record data points about injuries;record exam notes, diagnosis, discharge notesandinstructions, as wellas sending
notifications to scout leaders.
Client: American Heart Association Achievements:
 Requirements, creation ofwireframes, and Visio data andprocessflows in the creationandimprovement of FundRaisingMobile Apps and
website usedfor various fund raisingactivitiesand charitable events suchas Heart Walk.
Client: Harris-Caprock Achievements:
 PeopleSoft Contract/Billing Stabilization and Simplification at Harris-Caprock.
Client: Tag Mobile Achievements:
 Involved invarious business operations of the organization responsible for generating innovative plans to increase the productivityof the
organization.
 ImplementedTAG Mobile’s PrepaidMobile plans and TAG Mobile’s Lifeline Top-up/Reloads plans (E-Commerce).
 Responsible for monitoringthe functionalityof software platforms;identifying, documenting, trackingand troubleshooting issues;monitored
the progress of ticket resolutionbybuildingand maintainingeffective workingrelationships withthird -partysoftware vendors;andprovided
temporarysolutions to ensure the ongoing functionalityof day-to-daybusiness needs wasmet.
 Gatheredrequirements and assisted withdevelopment anddesignof a Database UML inorder for the companyto build their own
Telecommunication Order SalesSystemwith the goal of offering the software to other mobile companiesinorder to trackLifeline customers,
inventoryandcustomer usage.
Client: Brinks Achievements:
 Implementedof PeopleSoft US Travel andExpense andCashAdvance module for Brink’s Inc. US, Brink’s Global, andBrink’s Corporation.
 ImplementedPeopleSoft Travel andExpense module for Brink’s Canada, including incorporating the Income Tax Credit as part of the
implementation.
 Responsible for gathering businessrequirements for a strategic initiative byBrink’s to reviewand re-engineer employee onboardingprocesses
for US, Brink’s Corporate andBrink’s Global US division.
 Gathered business requirements for a strategic initiative byBrink’s to review andre-engineer its Employee Document Imaging processesfor
US, Brink’s Corporate andBrink’s Global US division.

3. TERRY-LEE HOLLISTER PAGE: 3
 Responsiblefor monitoring project tasks and the work of the project team; reporting progress to projectstakeholders;alerting
project manager of delays or obstacles facingtheproject; creating projectpresentation; and coordinatingcommunication
between various entities involved in the projects.
Client: XO Communications Achievements:
 Converted the Enterprise Dispute Management Systemfrom Oracle/ .Net to Oracle/JAVA bygathering requirements, mapping data and
process flows, creatingERDs, and other documenting other applicationinformation to ensure that the modifications were on time and budget.
 Worked withthe Collections department to developedcomplex hierarchical reports andanalytical data bycreating tools andmodules that
used Transact SQL, MS SQL, VB, HTML and other software to meet their needs
Retalix USA Application Manager OCT 2010 – JAN 2012
Achievements:
 Oracle EBSOrder Management projects:Sales Order email confirmation($250,000 a year savings); Invoice email ($130,000 a year savings);
 Oracle EBSAccounts Payable and Receivable Projects:Oracle Imaging andProcess Management ($500,000 a year savings);Purchase Order
Approval Workflow setup;1099;ACH payment setupfor Accounts Payable; PurchasingPost-implementationcleanup.
 Oracle EBSCashManagement Projects:InstalledWells Fargo adapter to manage for ACH/Lockbox ($500,000 a year savings).
 Developednew SharePoint Sites for use as Customer forums sites, internal webadministration for Human Resources information, and
approvals ofpatches, upgrades, bug fixes, etc. for all internalapplications.
 ImplementedSalesforce system as Retalix’s CRM.
NAVISTAR International Corp SEP 1999 – Oct 2010
Senior Business Analyst/Technical Analyst/SystemArchitect/Jr. Project Manager
Garland Assembly Plant
Achievements:
 Major teamplayer on the Enterprise CommonVehicle Tracking(CVT) Oracle project whichhasbeen meeting the goal of saving Navistar three
milliondollars a year. Thisproject was a hybridproject of off-the-shelf products such as ASIDataMyte (MS SQL) Qualityand Manufacturing
Data CollectionSystemandERPBaaN (Oracle Database)along withcustom built order applicationto feedintoa custom-built interface for in-
house order management system. The Team was awardedNavistar ALF Award in 2006 for the implementation of the Common Vehicle
Tracking (CVT) solutionusing leading edge software whichresultedinInformationweekly.
 Met the cost savings of $1 million dollars the first year that the Oracle/JAVA Enterprise TransactionInvoice IntegritySystem (TIIS)was
implemented.
 Participatedona multi-millionproject that replacedGarland AssemblyPlants legacyCOGNOS MANMAN systemwith BaaN ERPbygathering
requirements, testing, writingSQL andPowerhouse Queries, massage data, data mapping, deployment, andUAT before takingresponsibility
of day-to-dayoperations andsupport.
 Conducteda Green-belt project on the logistics receiving discrepancies. Leadthe project to implement process andsystem changesto
improve the qualityof outputs byidentifyingandremovingthe causesof defects (errors), minimizing variabilityinmanufacturing andbusiness
processes. Designed, developed, and implement the Discrepanciessystemfirst inCOGNOS Powerhouse before migratingit to a MS Access
front end witha MS SQL back end. This project allowed the companyto save $500,000 a year.
 Designed, developedandimplementeda Express Material application used bySupplyChain and logistic groups to coordinate exp ressshipping
of parts to the plant to cover shortages, cost associated withthe express shipment, and whowill payfor the freight cost. It wasalso used as a
Supplier Score card to rate suppliers SLAs.
 Designed, developedandimplementedanoutboundShipping System to return RMA materials;pallets andcontainers to the suppliers;parts
that belong to another outside company;help outs to other plants withinNavistar;and shipment of obsolete materials.
 Group Leader and Senior BusinessAnalyst for all modificationandimprovements to the CommonVehicle Trackingsystem including gathering
requirements;creating the technical documentation;writing and conducing UAT andsystem regressive testing;participated in global
deployments;andscheduledandconduct user training.
EDUCAT ION & PROFESSIONAL DEVELOPMENT
JosefSilney& Associates, Inc. – International EducationConsultants
A companythat review myeducationandwork experience to determine educational level for immigration to the US. According to the
report sent to US ImmigrationmyCertificationfromSt. Lawrence College andadditional training andeducation receivedbefore
immigrating to the US is equal to a Computer InformationSystems four years bachelor's degree.
St. Lawrence College – Cornwall, Ontario. Canada
Certificate inData Processing – 2 year (40 hour weekper semester) degree
CERT IFICAT IONS
Detailing Process and Business Rule Requirements ~ Detailing Business Data Requirements ~
Essential Skills for the Business Analyst ~ Six Sigma Green Belt (Navistar)
ORACLE T RAINING
Oracle Fusion Talent Management ~ Oracle Fusion Compensation Certificate