Discover the most popular customer service software, customer support systems, compare features,Get the Best Customer Service Applications for your business and see it groom like anything else...!!

1. Top Customer
Service Software
2015 Revealed

2. Customer Service Software
Choosing your company’s customer service software
can be a daunting task. With so many support
solutions in the market, how do you find the perfect
system?

3. Are the features you think you need
from customer service software the
same as what other companies need?

4. Why businesses Buy
Customer Services
Softwares...??

5. Why Customer Service software....??
People use it:
-To increase efficiency
-For better database consolidation
-For faster case resolution
-Easier access to customer info
-To improve processes and workflows

6. Here are some facts, you must
know:

7. Here are listed top 8
Customer Service
Software Products for
you:

8. CustomAnswers CRM
Self-service, knowledge management,ticket tracking
& service request management tools.
Product Details:
Starting Price : $30.00/month/user
Free Trial : NA
Deployment : Web Based
Training : Webinarss
Live Online
In Person
Visit Website

9. EServiz
Eserviz is a comprehensive service management
solution and includes complaint registry mechanism,
AMC & Warranty.
Product Details
Starting Price : $5,000.00/one-
time/user
Deployment : Web Based
Support : Business Hours
Visit website

10. NABD
A cloud customer support and help desk software
with the backend ticketing at an affordable monthly
cost.
Product Details
Starting Price : $30.00/month/user
Free trial : NA
Deployment : Installed
Mobile
Web Based
Training : Documentation
Webinars
Live Online
Visit Website

11. AlwaySupport
AlwaySupport provides instant and contextually
relevant answers based on a self-learning and
ever growing Q&A knowledge-base.
Product Details
Starting Price : $19.90/month
Free Version : Yes
Deployment : Mobile
Web Based
Training : Documentation
visit Website

12. Zendesk
Zendesk is the leading cloud-based customer
service software solution.
Product Details
Starting Price : $1.00/month/user
Free Trial : Yes
Deployment : Web Based
Training : Documentation
Webinars
In Person
Support : Online
Business Hours
24/7 (Live Rep)
Visit website

13. C-Desk
Good service desk application with lots of other
features for whole organisation.
Product Details
Free Version : Yes
Deployment : Installed
Web Based
Training : Documentation
Live Online
Visit website

14. LiveAgent
LiveAgent helps you serve customers through Voice,
Email, Live Chat, Facebook, Twitter and Contact
Forms.
Product Details
Starting Price : $9.00/month/user
Free Trial : Yes
Deployment : Web Based
Training : Documentation
Live Online
Support : Online
Business Hours
24/7 (Live Rep)
Visit website

15. Zoho
Zoho Survey is an online survey tool that lets you
create unlimited surveys with ease.
Product Details
Starting Price : $19.00/month/user
Free Trial : NA
Deployment : Web Based
Support : 24/7 (Live Rep)
Visit Website

16. 10 Studies That Reveal
What Customers WANT
You To Know About
Them

17. 1.Customers Care More about Service Quality and Attitude than
about Service Speed
2. Customers Know What They (and Other Customers) Want;
They’re also Willing to Help
3. Customers like Loyalty Programs… as Long as You Make
Them Seem Easy
4. Creating Goodwill with Customers Doesn’t Take a Lot of
Money
5. Customers Absolutely Adore Personalization; They Will
Gladly Pay More for It
6. Your Customers Love Stories and Are More Open to Your
Business Selling through Them
7. Customers Will Remember Your Business If You Can
Remember Their Names
8. It Pays to Surprise Your Customers: You Don’t Need to
Trumpet Every Benefit
9. Selling “Time” over Savings Can put Your Customers in a
Better Buying Mood
10. Bringing up Savings Makes Customers Feel Self-Centered
and Greedy

18. Here's Some More
about it:

19. ● It’s a leading indicator of
consumer repurchase intentions
and loyalty
● It’s a point of differentiation
● It reduces customer churn
● It increases customer lifetime
value
● It reduces negative word of mouth
● It’s cheaper to retain customers
than acquire new ones

20. If you want satisfied and happy customers for
yourself, then buy customer service software
that suits best your business and watch it groom
like anything else...
Afterall, happy customers can
make your business reach on the
TOP .

21. ThankYou
Presented by: NABDsys