Temitope Adelekan MBA, ITIL Expert, Prince2, COBIT 5,PMIIM
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ITSM Expert
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Technology / Software / Internet
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www.temitopeadelekan.com
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An ITIL Expert with over 5 years industrial experience in the IT/Service management industry, with maturity in service delivery, help-desk support, incident management, problem management, customer service roles, leadership, service quality improvement, training, business operations and business development. A Customer centric individual with a proven track record of successfully finding the root causes of problems, resolved them, escalated to the appropriate subject matter expert, and have suggested ways on many occasions how to improve on existing operational processes. An excellent communicator both orally and written, a proactive problem solver with a working knowledge of all levels.....
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haikudeck education learning training leadership leadership development small business management internet quotes business teaching methodologies teachers learning styles theorist reflector abigail adams honey and mumford activist organisations students pragmatist learning theories methods and theories cv resume searching for a job interview preparation interview guide talent management recruiting hrm career advice job interview knowing your team role using the belbin chart dr. meredith belbin team role service improvement customer service pdsa 5whys servqual process improvement customer retention. customer satisfaction deming cycle
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Personal Information
Beruf
ITSM Expert
Branche
Technology / Software / Internet
Webseite
www.temitopeadelekan.com
Info
An ITIL Expert with over 5 years industrial experience in the IT/Service management industry, with maturity in service delivery, help-desk support, incident management, problem management, customer service roles, leadership, service quality improvement, training, business operations and business development. A Customer centric individual with a proven track record of successfully finding the root causes of problems, resolved them, escalated to the appropriate subject matter expert, and have suggested ways on many occasions how to improve on existing operational processes. An excellent communicator both orally and written, a proactive problem solver with a working knowledge of all levels.....
Tags
haikudeck education learning training leadership leadership development small business management internet quotes business teaching methodologies teachers learning styles theorist reflector abigail adams honey and mumford activist organisations students pragmatist learning theories methods and theories cv resume searching for a job interview preparation interview guide talent management recruiting hrm career advice job interview knowing your team role using the belbin chart dr. meredith belbin team role service improvement customer service pdsa 5whys servqual process improvement customer retention. customer satisfaction deming cycle
Mehr anzeigen