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Beyond the 5 Whys: Asking
Your Way to the Right Product
#prodmgmt fundamentals
selena hadzibabic | @dzishn | techfest club, jun 2015
• Selena Hadzibabic









• waterfall > agile dev > agile ux > lean product dev 

• b2b sales driven startup introducing product & ux practices

• @dzishn
Martin Eriksson @MindTheProduct
https://www.mindtheproduct.com/2011/10/what-exactly-is-a-product-manager/
@dzishn
@dzishn
three things
• measure 

• vet assumptions

• articulate problems
@dzishn
always measure impact
@dzishn
measure
# of customers who care: 31,415
@dzishn
measure
# of clients who care: 31
@dzishn
measure
quant & qual = what & why
@dzishn
vet assumptions and build small to prove/disprove value
@dzishn
@dzishn
vet assumptions
ideabusiness goalscustomer needs
@dzishn
vet assumptions
ideabusiness goalscustomer needs
@dzishn
vet assumptions
“we should build a ________”

• how would customers use it? to achieve what? 

• why is that important to them? what have they said to make you think that? 

• how many of those do we have? could you put me in touch with any?

• what will it do for us? when do we need to deliver on that?

• what happens if we don’t do it? 

• how could we screw it up?
@dzishn
articulate the problem
@dzishn
articulate the problem
• we’re really not sure how to prioritize these features, and wish we could learn
what resonates with customers before deciding

• i’m afraid this deadline is here to stay. how do we make sure we build
something that matters in the time that we have?

• shoppers want to choose their samples

vs

shoppers want relevant samples
@dzishn
selena hadzibabic
@dzishn
techfest club, jun 2015

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6/18/15 slides: Beyond the 5 Ws: Asking Your Way to the Right Product