As a newly promoted quality assurance manager, Willie Smith assumed responsibility for a large application that allows UPS customers to ship packages worldwide. His team was distributed worldwide and had varying levels of automation experience, application knowledge, and QA processes in place. With the next deployment date only a few months away, Willie found that the testing side of the project was in trouble. To align the test team with project and company goals, he had to develop virtual training plans and implement new practices to deal with the host of issues he faced. One key step was to quickly select and implement new communication and collaboration tools for his distributed team and others to use. Willie shares how all the stakeholders pulled together, employing updated practices and new tools to pull off what some thought was a “mission impossible.” Come and listen to Willie’s story to learn how you can develop, train, lead, and manage virtual teams—large or small.
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Virtually Speaking: Leading Distributed Test Teams
1.
W13
Test
Management
10/5/16
15:00
Virtually
Speaking:
Leading
Distributed
Test
Teams
Presented
by:
Willie
Smith
UPS
Brought
to
you
by:
350
Corporate
Way,
Suite
400,
Orange
Park,
FL
32073
888-‐-‐-‐268-‐-‐-‐8770
·∙·∙
904-‐-‐-‐278-‐-‐-‐0524
-‐
info@techwell.com
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http://www.starwest.techwell.com/
2.
Willie
Smith
Willie
Smith,
CTAL-‐TM,
PMP,
has
more
than
twenty
years
of
IT
experience
in
software
development,
web
testing,
risk-‐based
testing,
automated
testing,
and
project
management.
A
quality
assurance
(QA)
manager
at
UPS
in
the
information
systems
division,
Willie
is
a
highly
efficient,
methodical,
and
talented
leader
in
developing
and
implementing
effective
QA
processes.
He
currently
leads
a
team
of
several
programmers
and
manual
and
automation
QA
specialists,
testing
a
company-‐critical
web
service
application
that
is
used
more
than
50
million
times
a
day
on
UPS.com.
Before
joining
UPS,
Willie
worked
as
an
eBusiness
consultant
for
IBM,
helping
Fortune
500
companies
develop
and
implement
their
eBusiness
strategies.