A Big Helping of DevOps with Career Advice on the Side

AT7
Concurrent Session
11/8/2012 2:15 PM

"A Big Helping of DevOps with Career
Advice on the Side"

Presented by:
Paul Peissner
CollabNet

Brought to you by:

340 Corporate Way, Suite 300, Orange Park, FL 32073
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

Paul Peissner
CollabNet
Paul Peissner is an IT best practice enthusiast in cross-discipline areas of agile, ALM, QA,
BSM, ITIL, ITSM, and DevOps at CollabNet. Paul is a strong advocate for partner-based “ecosystem innovation,” encouraging enterprise IT adoption of cloud, mobility, self-service, and
organizational standards of agile and DevOps. He understands the limits of an R&D platform
team, the growing and changing demands of customers, and the wealth of resources the right
partnerships can provide to end-users. You can follow him @PaulPeissner.

11/9/2012

A Look at DevOps…
with Career Advice on the Side
with Career Advice on the Side

Paul Peissner
DevOps Enthusiast,
Director Business Development
PPeissner@Collab.Net

Copyright ©2012 CollabNet, Inc. All Rights Reserved.

1

Paul Peissner, DevOps Enthusiast, Director at CollabNet

Good News – It’s moving fast!

Diving CollabNet’s Enterprise Cloud Development and DevOps vision
Bad News – Small problems can get ugly real fast…
Eco‐System innovation, IT Trainings and IT leader transformation

Agile + Cloud Agile IT Ops = Ugly
Agile Cloud = DevOps
Agile –


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1

11/9/2012

Historic IT Specialization Silos…Falling?
IT Communities were built on Silo and Wall models
‐ ITIL, Cobit, SOA, Continuity, Compliance, Performance, Planning,
Security, Infrastructure best‐practice, Change‐Management, etc.

So what’s really changing?
‐ Technologies, Agile, Cloud, Mobile, the economy, etc…

What’s needed?  IT with no walls or silos…
• Generalists with more expertise and experience,
• Community knowledge sharing and collaboration,
IT past – built with walls & silos
• Automation, Cloud, Process controls and feedback
•IT today – requires more involvement
Business alignment and corporate transparency

3

IT’s Sacred Roles, Knowledge and Space
Some IT specialization roles are almost institutionalized!
‐ Have some assumed pre‐suppositions of IT changed?

Does some of IT’s historic “core knowledge” appear to obsolete?

Collaboration requires the expansion
of “outsiders” as Decision Owners



4

2

11/9/2012

Has Agile Adoption had impact on the IT Community?
Agile wants to fix a broken and slow process…
‐ Eliminating the walls…and the throw‐overs
‐ Encouraging groups to work synergistically

But does Agile change the face of IT too…
‐ Can Ops manage the “change‐train”?
‐ Is there a new cadence for doing IT?

One team’s success in a massive IT
failure is still a massive IT failure!

5

1st Generation Agile…Chaos? Why

Agile & DevOps innovation cycles must
Agile “team & done” definitions  expand…
be business relevant and not disruptive!

…as IT measures total speed and IT success
…fast “bad quality” apps can hurt business

Dev’s isolated “project success” is just…
…un‐used inventory until Op’s supports it
…and it’s worthless, without business users



6

3

11/9/2012

Agile has new Business Potential
It’s NOT about Development SPEED!

Give your business it’s best chance to
succeed in a modern‐day high‐speed race!

Build DevOps IT Teams Optimized for the
business’s needs and market changes!

7

Agile and DevOps Potential…is scary!
Flow‐focused Optimization

Unified System thinking

Bus.

Feedback loops help IT recover and adjust quickly
Executive
from “learning opportunities”

Process standards create a foundation
DevOps enables a shared
for IT’s continuous improvement
systems focus that can
practices into the future…
quickly adapt and
embraces change!
embraces change!
IT
Executive

Amplify feedback‐loops

Embrace Experimentation & Learning



8

4

11/9/2012

Pressured Businesses demand more from IT
Businesses are under pressure…
• Markets mandate very high standards
• Unreliability  and disruptions are unacceptable
• Changes may be required at any time
• Profitability is critical in this economy
• Always look for innovation and growth…anywhere!
…leverage any Competitive Agility that can
leverage any Competitive Agility that can

The Business and Software have never
been more intimately connected

9

Pressured Businesses demand more from IT
Keeping Businesses alive, means IT needs to…
•
•
•
•
•
•

Continuously alignment  across the organization
y g
g
Continuously improve global systems / processes
Continuously delivery quick innovation and fixes
Continuously integrate using more automation
Continuously develop leveraging global re‐use
Encourage innovation …with DevOps IT!
E
i
ti
ith D O IT!

Adapt and Innovate or Die!


10

5

11/9/2012

4 Things IT Needs to Admit...
Changes
1. The Businesses really needs a healthy IT team....
…but IT groups can one sick dog!

Market

2. IT’s Dev & Ops silos can be slow and costly issues for the business!

IT

3. Siloed IT specialist (like Agile Dev & ITIL
Competitive
Ops), that don’t work together really
Agility
hurt the business!

Bus.
Bus

4. Improved IT collaboration, faster
innovation and improve quality will only
help your Business success potential!

11

What is DevOps?
DevOps is a set of principles, methods and practices…
…to increase business value.
to increase business value
• Collaborative Development
• Continuous Integration
• Continuous Delivery/Deployment
• Continuous Monitoring/Management
Continuous Monitoring/Management
• Continuous Improvement
• Continuous Alignment



12

6

11/9/2012

DevOps – IT Transition Needed
I promise you, Capt.
The Business wants high quality and adaptable IT Services
Stevie can get you on
– performance, availability and agility at a reduced cost!
the ground… Agile‐fast!
IT Ops challenge, keep IT Service quality high
– while everything gets more challenging and complex!

Without feedback Dev is blind to business
contributions….good or bad they repeat it!

13

A DevOps IT Model
Businesses need to be more responsive to the market…
‐ innovate faster
‐ fix things faster

‐ higher quality/security standards
‐ and reduce IT’s costs!
Business

Plan

Dev

Deploy

QA

Go/No‐Go

Manage

Monitor

Support

Development
Operations
QA & Process Management

Dev

Innovate & fix
faster

Better quality
& security


Don’t hurt IT or
the business
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7

11/9/2012

Making the Right Kinds of Changes?
Are companies making these changes?
Is there a pattern or process to the changes they make?
h
h h
h
k
What are types of…
‐ processes and methodologies
‐ technologies and tools chains
g
‐ IT roles and IT careers
…are enabling this type of IT Transformation?


15

Stepping up to DevOps IT
• Some steps towards better software development and IT efficiency
• Some observations based on real customers and industry experience
• A practical path to collaboration and transformation with real data

A blueprint for

Enterprise Cloud Development


16

8

11/9/2012

Embracing Cloud & Global Teams
• IT Service Policies
• Configuration Items

Global collaboration…
Centralized tools/data

• Cloud Target Policies
• Release Standards
• App Dev Content
• Feedback loops


17

Enabling Communities
Map IT Org Architectures
and Business Strategies

Goals
• Build consistency of applications on‐ramping
– Application frameworks infrastructure profiles cloud targets SLA’s etc
Application frameworks, infrastructure profiles, cloud targets, SLA s, etc.

• Collaboration for development and release standards
– Global security roles based access to content by all stakeholders

• Quality improving CI reuse standards
– Continuous delivery and release processes


18

9

11/9/2012

Standardized Dev Processes – Scalable Quality

1

Product Owner Submits

8

‐ New Requirements or New Defects
2

Feedback loops
& monitoring
&
i i

Engage Dev
Team
Developers Code

3

4

6

Developers Collaborate

7

Controlled
Release:

Automate
Deployment

(code test fix code test…)
(code – test – fix code – test…)
5

Continuous Integration
(Automate flow/track processes; App‐Build, Test/QA…)


19

Continuous Delivery – Sustainable Quality

FRS
App

Deploy – Process Mgt



20

10

11/9/2012

Continuous Improvement – Adaptable Quality

Deploy – Process Mgt

Datacenter
Private Cloud

FRS
App
FRS
App
FRS
App

Public
clouds

FRS
App
FRS
App


ENTERPRISE CLOUD DEVELOPMENT

21


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11/9/2012

Operations Authorized Promotion
1

Access DevOps Cloud
7

- Centralized Community
- Dev Requirements
or Defect / Rework

2

‐ Delivery tool  closes  Dev
process with an official
process with an official
feedback notification

Deploy tool 5
accesses product

Dev Commits Code
3

Dev Launches Build
(Jenkins)
‐ Build‐successful & Release‐ready
‐ Deploy tool (HPOO) is notified
4

Delivery tool
notifies Deploy
Success to Dev

6

Delivery tool
coordinates deployment

‐ Gets App & support files
‐ Gets traget (Cloud) profile
(App Framework, Config data, etc.)

‐ Deploys App and files to Cloud

Ops (Release) Manager
O (R l
)M
launches Deployment Workflow

Manual Release Automation, Application Promotion & Governance

23

CollabNet TeamForge
Project Categories

O ga
Organizing projects by
g p ojects by
categories can help users
find what they need on a site
quickly and easily.



24

12

11/9/2012

CollabNet TeamForge

Project Page

A TeamForge project contains
the development and
collaboration tools required for
users to collaborate and do
users to collaborate and do
work on a development project.
Desk
Top


25

CollabNet TeamForge

Eclipse Edition

Access the rich features of the
TeamForge  through the
Eclipse IDE with seamless
integration and graphical
point‐and‐click interface for
merge tracking, conflict
resolution and tree conflict
handling.



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13

11/9/2012

CollabNet TeamForge

Continuous Build

Continuous Integration (CI)
scenario, by launching and
monitoring build and test
activities using TeamForge and
Hudson/Jenkins.

27

Operations Orchestration – Configured flow

Event Driven Continuous
Provisioning and
Deployment from
CollabNet TeamForge


28

14

11/9/2012


Execution of Deployment


29




30

15

11/9/2012

Chef Opscode: CD ‐ Developer Governance  ‐ Cloud Adoption
1
Access DevOps Cloud

8
User Executes Application

Centralized Dev
- View Agile Requirement
(or Defect Alert)

2

- Feeds Back Issues via
CTF Defect Tracker

Developer Commits Code
- Developer Governance
- Deploy to Dev, QA, Stages, or Production

Successful Build

FRS

- Release config. (BOM)
- Cookbook Recipes

3 Jenkins Launches
- Reads Maven Build Rules

7

6

5

Payload

Chef

- File node details &
payload deployed on
Chef server

Chef Deploys
into Production
- Deploys App &
Deployment
Stack into EC2

4 Maven Instructs Chef
- Delivers application to Chef
- Create EC2 Server/Node
- Create Deployment Stack
- Knife node access and builds

Continuous Delivery ‐ Developer Driven
‐ Release Automation, some Governance,
‐ Ops platform that supports many Clouds

31

DevOps Demo



32

16

11/9/2012

CollabNet Case Study: Deutsche Post DHL
•
•
•
•
•

Reduced IT ops budget by 20%
Decreased time to market by up to 40%
Improved developer productivity up to 30%
Achieved ISO/IEC compliance
10 days to migrate a project
10 days to migrate a project


33

What is Your DevOps Story?

90‐second DevOps Survey
90‐second DevOps Survey
https://www.surveymonkey.com/s/DevOps‐survey

WHEN IT FAILS
‐ Jan. 15, 2013 ‐

www.ITRevolution.com/books


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17

11/9/2012

Next Steps
Keep Learning!
Agile is only the start
CollabNet Resources…
Enterprise Cloud Development
Toolkit –

www.collab.net/ecd

Free
Webinars – www.collab.net/ecdwebinars

Download: Development framework
TeamForge –

www.collab.net/downloads/teamforge


35

CollabNet Contact
Paul Peissner, DevOps Discussions
www.collab.net
+1‐650‐228‐2500
+1 650 228 2500
+1‐888‐778‐9793
blogs.collab.net
twitter.com/collabnet
www.facebook.com/collabnetfans
www.linkedin.com/company/collabnet‐inc

36

PPeissner@collab.net
+1‐925‐271‐0303
Many Agile Experts: Trainings and Coaching Services
Agile@collab.net
+1‐650‐228‐2500



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A Big Helping of DevOps with Career Advice on the Side

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