Public libraries are hubs for innovation and community engagement. Library workers must listen closely to community needs to design programs and services responsive to continuous changes in technology and fluctuations in funding. This free webinar showcases two examples of collaborative design events used in public libraries to generate ideas, build community, and solve problems. Chris Kyauk talks about the Alameda County Library’s Innovation Fest, a collaborative team challenge for public library staff. The Innovation Fest was designed to help library staff become more comfortable with design processes and risk taking to better create solutions to serve library patrons. Sarah Washburn shares Caravan Studio’s process for community centered design to develop technology solutions that solve real problems. This process has been successfully applied to projects with libraries as a key strategic collaborator, most recently in Indianapolis (IN).

1. Libraries as Innovation Hubs:
Community Driven Design
May 31, 2017

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6. Presenters
Chat: Becky Wiegand
Twitter: @techsoup4libs / #ts4libs
Crystal Schimpf
TechSoup for Libraries
San Francisco, CA
Sarah Washburn
Caravan Studios
San Francisco, CA
Chris Kyauk
Alameda County Library
Fremont, CA

7. Poll
What type of library are you joining us from?
Public
Academic
School
Special
Other (share in chat)

8. What do we mean by Innovation?

9. Sarah Washburn
Director of Community Engagement
Caravan Studios

10. This happened at the library

11. What we do and how we do it.
SafeNight Range

16. Generate + Design at the library

33. Vote at libraries, community organizations, and online
http://www.caravanstudios.org/emergencyfoodassistance

34. This happened at the library. You can do (parts of) this.
• Learn about
problems in your
community
Find out what local problems exist in your
community. Ask teens, ask patrons, use data
from your community assessments.

35. This happened at the library. You can do (parts of) this.
• Learn about
problems in your
community
Find out what local problems exist in your
community. Ask teens, ask patrons, use data
from your community assessments.
• Invite local
organizations to the
library or go to
community meetings
Discuss problems in the community. Partner,
collaborate. We invited organizations and city
gov’t concerned about food insecurity in Indy.
You might have another topic in your community.

36. This happened at the library. You can do (parts of) this.
• Learn about
problems in your
community
Find out what local problems exist in your
community. Ask teens, ask patrons, use data
from your community assessments.
• Invite local
organizations to the
library or go to
community meetings
Discuss problems in the community. Partner,
collaborate. We invited organizations and city
gov’t concerned about food insecurity in Indy.
You might have another topic in your community.
• Collaborate with
students or local
techies
Share what you’re learning. Ask them to dream
(and maybe even build) how they’d solve it.

37. This happened at the library. You can do (parts of) this.
• Learn about
problems in your
community
Find out what local problems exist in your
community. Ask teens, ask patrons, use data
from your community assessments.
• Invite local
organizations to the
library or go to
community meetings
Discuss problems in the community. Partner,
collaborate. We invited organizations and city
gov’t concerned about food insecurity in Indy.
You might have another topic in your community.
• Collaborate with
students or local
techies
Share what you’re learning. Ask them to dream
(and maybe even build) how they’d solve it.
• Hold an event or
hackathon at the
library
Bring your expert community members to the
hackathon or event to advocate for their ideas
and the potential users.

39. Thanks for listening!
Sarah Washburn
sarah@caravanstudios.org
www.caravanstudios.org/
emergencyfoodassistance
#CaravanSelect

40. Chris Kyauk
Alameda County Library
Fremont, CA

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