This document provides an overview and agenda for a training session on how Microsoft technologies and Windows Vista can improve support and maintenance of the desktop. The session will cover advances in Windows Vista, standard software deployment methods, client monitoring and management, and securing the Windows Vista desktop. Specific topics include deploying standard images, monitoring clients with System Center Operations Manager, managing group policy, and demonstrating applications like deploying NetMeeting with Configuration Manager and monitoring clients.

1. CLI-304
Welcome

2. How Microsoft Technologies
® Improve
and Windows Vista
Supporting and Maintaining
the Desktop
Level 300

3. What Will We Cover?
• Windows Vista Advances
• Standard Software Deployments
• Client Monitoring and Management
• Securing the Desktop

4. Agenda
• Advances in Windows Vista
• Deploying Standard Configurations
• Monitoring and Managing Clients
Proactively
• Securing the Windows Vista Desktop

5. Preventing and Diagnosing
Prevent Diagnose
Network
User Account
Diagnostic
Control (UAC)
Tool
Disk
Shadow
Diagnostics
Copy
Reliability and
Windows Performance
Defender Monitoring
Network
Problem
Access
Reports and
Protection
Solutions
(NAP)

6. Improving Reliability
Resource
Exhaustion
Prevention
Automatic
Recovery

7. Managing Remotely
Remote Remote Management
Assistance (WinRM)

8. demonstration
Preventing Configuration
Changes and Solving Problems
Remotely
Configure Windows Defender

 Resolve a Problem with Remote
Assistance

9. Agenda
• Advances in Windows Vista
• Deploying Standard Configurations
• Monitoring and Managing Clients
Proactively
• Securing the Windows Vista Desktop

10. Why Create a Standard Image?
Client Computers
Single Windows
Vista image

11. Creating a Custom Image
Windows OEM Preinstallation Kit (OPK) or
Windows Automated Installation Kit (AIK)
Tools for Windows Vista SP1 Image Capture
• Files Removal Tool (Vsp1cln.exe)
• Sysprep
Windows Vista SP1
• Boot-Critical Driver Tool (PostReflect.exe)
Windows PE
Media Disk
Imagex.exe Postreflect.exe
Windows Vista SP1.wim

12. Windows Deployment Services
Rapidly Deploys Windows
Operating Systems
Service Pack Updates
Windows
Replaces Remote
Windows Server 2008 – All
Vista
Installation Services (RIS)
Editions
Many Enhancements
Windows Vista
– All Editions
Windows Server
2008

13. Deploying to a Large Organization
Deployment Scenarios
• Centralized deployment
• Distribution points
• Branch distribution
Deploying Windows Vista SP1
• Packaged and advertised
• Software update feature

14. Application Virtualization
Applications are
virtualized per instance
Applications do not get
installed or alter the
operating system
Tasks process locally on
the host computer

15. Deploying Software
Automate System Deployment
Securely Update System Infrastructure
Manage Physical and Virtual Environment

16. demonstration
Deploying Applications with
System Center Configuration
Manager
Deploy Microsoft NetMeeting with System

Center Configuration Manager

17. Agenda
• Advances in Windows Vista
• Deploying Standard Configurations
• Monitoring and Managing Clients
Proactively
• Securing the Windows Vista Desktop

18. Managing with Operations Manager
End-to-End Service Management
Increased Efficiency and Control
Management Packs
Cross-Platform Management

19. demonstration
Monitoring Windows Vista Clients
Monitor Vista Client using System Center

Operations Manager

20. Agenda
• Advances in Windows Vista
• Deploying Standard Configurations
• Monitoring and Managing Clients
Proactively
• Securing the Windows Vista Desktop

21. Securing with Group Policy
Manage User and Computer Environments
Enforce IT Policies
Simplify Administrative Tasks
Implement Security Settings

22. Advanced Group Policy
Manage
Group Policies
Windows
Vista
Security Guide

23. demonstration
Managing Group Policy
Configure Group Policy by using Microsoft

Advanced Group Policy Management

24. Session Summary
• Built-in reliability features in Windows
Vista can prevent help desk calls
• Standard operating system and
application deployments helps reduce
down time
• Managing Windows Vista helps prevent
and resolve issues quickly

25. Where to Find More Information?
Visit TechNet at technet.microsoft.com
Also check out TechNet Edge
edge.technet.com
and TechNet Spotlight
www.microsoft.com/emea/spotlight
Or just visit www.microsoft.com/technet/cli-304
for additional information on this session

26. Supporting Publications
For more titles, visit
www.microsoft.com/technet/CLI-304

27. Training Resources
Course ID Title
DSK-16 Windows Vista Client
Manageability
For more training information
www.microsoft.com/technet/CLI-304

28. Become a Microsoft Certified Professional
• What Are MCP Certifications?
Validation in performing critical IT functions
• Why Certify?
WW recognition of skills gained by experience
More effective deployments with reduced costs
• What Certifications Are There for IT Pros?
MCTS, MCITP
www.microsoft.com/certification

29. TechNet Plus
TechNet Plus is an essential, premium, Web-enabled, and live support resource that provides IT Professionals with
fast and easy access to Microsoft experts, software, and technical information, enhancing IT productivity, control,
and planning.
Evaluate and Learn Plan and Deploy Support and Maintain
Evaluate full versions of all Microsoft Two complimentary Professional Support
Use the TechNet Library to plan for
commercial software for evaluation— incidents for use 24/7 (20-percent
deployment using the knowledge base,
without time limits; this includes all discount on additional incidents)
resource kits, and technical training
client, server, and Office applications
Access over 100 managed newsgroups
Use exclusive tools, like System Center
Try out all the latest betas before public and get next business day response—
Capacity Planner, to accurately plan for
release guaranteed
and deploy Microsoft Exchange Server
and System Center Operations Manager
Keep your skills current with quarterly Use the TechNet Library to maintain your
training resources, including select IT environment with security updates,
Microsoft E-Learning courses service packs, and utilities
Get all these resources and more with a TechNet Plus subscription.
For more information, visit: technet.microsoft.com/subscriptions