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HOW TO CONNECT
EFFECTIVELY
ACROSS CULTURES
BY TAYO ROCKSON
WHAT IS CULTURAL
COMPETENCY?
HOW?
Dr. JDr. James Naismith
A COMMON GOAL
THEY…
Educate
Don’t Perpetuate
Instead Communicate
EDUCATE
WHAT SHOULD YOU EDUCATE YOURSELF ON?
Yourself
&
Your Environment
WHAT SHOULD YOU EDUCATE YOURSELF ON?
Yourself
&
Your Environment
TO BEGIN THE JOURNEY OF SELF AWARENESS
Ask yourself these q’s”
● What have your experiences been?
● What have you learned about yourself from your biases / stereotypes?
● How much have you strayed outside of your comfort zone?
WHAT HAVE YOUR EXPERIENCES BEEN?
Ask yourself these q’s
● Who are your three best friends?
● Where are the last three places you’ve lived in?
● Who are the last people you’ve been in relationships with?
WHAT HAVE YOU LEARNED FROM YOUR BIASES?
● Story — based on religion, education or philosophy that has been
passed on from your sphere of influence.
● Fear — based on a bad experience you or someone in your sphere of
influence experienced.
● Security — a way for you to feel safe and better about yourself.
● Avoidance — a way to dodge difficult situations with groups you
don’t understand or groups that make you feel uncomfortable.
HOW MUCH HAVE YOU STRAYED OUTSIDE
OF YOUR COMFORT ZONE?
WHAT ARE YOUR VALUES?
TO EDUCATE YOURSELF ON YOUR ENVIRONMENT
● Learn how to collect and gather
information.
● Become an active listener.
● Be an active part of your community.
DON’T PERPETUATE
HOW TO STOP PERPETUATION
● Understand identity, privilege & power dynamics.
● Know the consequences of ignorance.
● Fight disinformation.
UNDERSTAND THESE CONCEPTS
● Identity
● Privilege
● Power Dynamics
WE ALL HAVE MULTIPLE IDENTITIES
● Privilege: A special right, advantage,
or immunity granted or available only
to a particular person or group of
people.
● Power Dynamics: are the way different
people or different groups of people
interact with each other and where
one of these sides is more powerful
than the other one.
WHERE DID IT START?
HOW OFTEN?
CONSEQUENCES?
Perpetuating stereotypes
contributes to systemic
discrimination and inequalities
IN GROUPS VS OUT GROUPS
● Northern Ireland: Catholics vs. Protestants
● Rwanda: Hutus vs. Tutsis
● Yugoslavia: the Bosnians vs. Serbs
● Politics: Republicans vs. Democrats
● Football: Patriots vs. Everyone Else
● Gender: Males vs. Females
● Social Class: Middle vs. Working vs. Upper
● Pay attention to the domain and url.
● Read the About Us section.
● Who are the people behind the site?
● Look up the quotes in your articles and validate them.
● Use sites like snopes.com, FactCheck.org, PolitiFact,
mediabiasfactcheck.com
FIGHT DISINFORMATION
DON’T PERPETUATE
● Create spaces of belonging.
● Avoid contributing to false stories and break out of echo
chambers.
● Avoid fueling conversations intended to hurt others.
INSTEAD, COMMUNICATE
WHAT TO FOCUS ON
● Say no to silence.
● Find mutual purpose and shared meaning.
● Open dialogue.
● Understanding the intent-impact gap.
USE YOUR VOICE
“I speak not for myself but for those without a voice... those who have
fought for their rights... their right to live in peace, their right to be treated
with dignity, their right to equality of opportunity, their right to be
educated.” ~Malala Yousafzai
FINDING MUTUAL PURPOSE
● What do I really want the outcome of this conversation to
be?
● How do I want to comport myself as I have this
conversation?
● What do I want from the other party in this conversation?
● What do I want from the relationship moving forward?
FINDING MUTUAL PURPOSE
● What do I really want the outcome of this conversation to
be?
● How do I want to comport myself as I have this
conversation?
● What do I want from the other party in this conversation?
● What do I want from the relationship moving forward?
How will I behave if I really want these results?
THE ARCHITECTURE OF COMMUNICATION (AOC) MODEL
● Design
● Research
● Adjust
● Consistently communicate
THE ARCHITECTURE OF COMMUNICATION (AOC) MODEL
● Design
● Research,
● Adjust
● Consistently Communicate
● The single biggest problem in
communication is the illusion that it
has taken place.
● ~ George Bernard Shaw
Podcast: As Told By
Nomads
@tayorockson
Website: www.tayorockson.com
Email: tayorockson@uydmanagement.com
How to Connect Effectively Across Cultures

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How to Connect Effectively Across Cultures

  • 1. HOW TO CONNECT EFFECTIVELY ACROSS CULTURES BY TAYO ROCKSON
  • 3.
  • 4.
  • 5.
  • 7.
  • 8. Dr. JDr. James Naismith
  • 9.
  • 11.
  • 14.
  • 15.
  • 16. WHAT SHOULD YOU EDUCATE YOURSELF ON? Yourself & Your Environment
  • 17.
  • 18. WHAT SHOULD YOU EDUCATE YOURSELF ON? Yourself & Your Environment
  • 19. TO BEGIN THE JOURNEY OF SELF AWARENESS Ask yourself these q’s” ● What have your experiences been? ● What have you learned about yourself from your biases / stereotypes? ● How much have you strayed outside of your comfort zone?
  • 20. WHAT HAVE YOUR EXPERIENCES BEEN? Ask yourself these q’s ● Who are your three best friends? ● Where are the last three places you’ve lived in? ● Who are the last people you’ve been in relationships with?
  • 21. WHAT HAVE YOU LEARNED FROM YOUR BIASES? ● Story — based on religion, education or philosophy that has been passed on from your sphere of influence. ● Fear — based on a bad experience you or someone in your sphere of influence experienced. ● Security — a way for you to feel safe and better about yourself. ● Avoidance — a way to dodge difficult situations with groups you don’t understand or groups that make you feel uncomfortable.
  • 22. HOW MUCH HAVE YOU STRAYED OUTSIDE OF YOUR COMFORT ZONE?
  • 23. WHAT ARE YOUR VALUES?
  • 24.
  • 25. TO EDUCATE YOURSELF ON YOUR ENVIRONMENT ● Learn how to collect and gather information. ● Become an active listener. ● Be an active part of your community.
  • 26.
  • 27.
  • 28.
  • 30.
  • 31. HOW TO STOP PERPETUATION ● Understand identity, privilege & power dynamics. ● Know the consequences of ignorance. ● Fight disinformation.
  • 32. UNDERSTAND THESE CONCEPTS ● Identity ● Privilege ● Power Dynamics
  • 33. WE ALL HAVE MULTIPLE IDENTITIES
  • 34. ● Privilege: A special right, advantage, or immunity granted or available only to a particular person or group of people.
  • 35. ● Power Dynamics: are the way different people or different groups of people interact with each other and where one of these sides is more powerful than the other one.
  • 36. WHERE DID IT START?
  • 39. Perpetuating stereotypes contributes to systemic discrimination and inequalities
  • 40. IN GROUPS VS OUT GROUPS ● Northern Ireland: Catholics vs. Protestants ● Rwanda: Hutus vs. Tutsis ● Yugoslavia: the Bosnians vs. Serbs ● Politics: Republicans vs. Democrats ● Football: Patriots vs. Everyone Else ● Gender: Males vs. Females ● Social Class: Middle vs. Working vs. Upper
  • 41.
  • 42.
  • 43. ● Pay attention to the domain and url. ● Read the About Us section. ● Who are the people behind the site? ● Look up the quotes in your articles and validate them. ● Use sites like snopes.com, FactCheck.org, PolitiFact, mediabiasfactcheck.com FIGHT DISINFORMATION
  • 44. DON’T PERPETUATE ● Create spaces of belonging. ● Avoid contributing to false stories and break out of echo chambers. ● Avoid fueling conversations intended to hurt others.
  • 46. WHAT TO FOCUS ON ● Say no to silence. ● Find mutual purpose and shared meaning. ● Open dialogue. ● Understanding the intent-impact gap.
  • 47. USE YOUR VOICE “I speak not for myself but for those without a voice... those who have fought for their rights... their right to live in peace, their right to be treated with dignity, their right to equality of opportunity, their right to be educated.” ~Malala Yousafzai
  • 48. FINDING MUTUAL PURPOSE ● What do I really want the outcome of this conversation to be? ● How do I want to comport myself as I have this conversation? ● What do I want from the other party in this conversation? ● What do I want from the relationship moving forward?
  • 49. FINDING MUTUAL PURPOSE ● What do I really want the outcome of this conversation to be? ● How do I want to comport myself as I have this conversation? ● What do I want from the other party in this conversation? ● What do I want from the relationship moving forward? How will I behave if I really want these results?
  • 50.
  • 51. THE ARCHITECTURE OF COMMUNICATION (AOC) MODEL ● Design ● Research ● Adjust ● Consistently communicate
  • 52. THE ARCHITECTURE OF COMMUNICATION (AOC) MODEL ● Design ● Research, ● Adjust ● Consistently Communicate
  • 53. ● The single biggest problem in communication is the illusion that it has taken place. ● ~ George Bernard Shaw
  • 54.
  • 55. Podcast: As Told By Nomads @tayorockson Website: www.tayorockson.com Email: tayorockson@uydmanagement.com