1. 9185 Diamondhead Dr.
Dexter, Iowa 50070
Voice: 515-523-200
Tawni@diamondheaddoc.com
www.diamondheaddoc.com
www.linkedin.com/in/tawniplath
9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
For your more STRESSFUL times…
Documentation Solutions
Today
Technical Writing
On-line Help
Training
Digital Solutions
Web Development
Databases, Usability, and QA
Diamondhead
Documentation, Inc.
2. 9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
If your company requires new documentation, desires editing, or needs
assistance updating current information, you need Diamondhead
Documentation.
We give you what you need, when you need it.
Technical Documentation – Complex technical
concepts developed to create easy to use and
understandable user manuals.
Visually-appealing – Graphics, technical illustrations,
formatting, process flowcharts, network diagrams, screen
shots, and navigational aids make it easy to find
information quickly.
Detail-oriented – Valuable and accurate reference
tools assist everyone including management,
employees, and customers.
Cost-effective – Quality documentation, on-line help
systems, and training materials reduce costs through
fewer support calls, less need for training, fewer requests
for maintenance, and less downtime for workers.
Training Documentation
System / Administration Guides
Network Infrastructure Documents
Editing and Graphic Design
Business Plans
Policies and Procedures
Quick Reference Guides
Hardware / Software User Manuals
Research and Development
Technical Writing
3. 9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
If your company requires on-line help systems, you need Diamondhead
Documentation.
We create customized on-line solutions to meet your needs.
Versatile – Distributed in a
cross-platform environment
locally, network-wide, or on
the Internet.
Efficient – Single-source
solutions effectively save
you thousands of dollars
through the reuse of
existing data. Conditional
text generates multiple
outputs containing different
content, all from a single
project that creates multiple
types of outputs to
customize help for each of
your customers or products.
Context Sensitive – Customized, context-sensitive help systems (F1) mapped to
software applications using our unique Map IDs or those provided by your software
developers.
On-line Help
WebHelp
FlashHelp
Oracle Help
Microsoft HTML Help (CHM)
JavaHelp
WebHelp Pro
What’s This Help (F1)
Windows Help (WinHelp)
On-line Help
4. 9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
Training
If your company requires training systems, you need Diamondhead
Documentation.
We create customized training educating both your internal and
external customers saving you thousands of dollars.
Customized Training –
Diamondhead
Documentation can help
educate your employees or
clients with customized
training programs. We also
enhance off-the-shelf
training applications to
reflect your corporate flair.
Versatility – From
classroom training, the
Web, to CDs, with solutions
for every skill level and
every budget,
Diamondhead
Documentation training
gets results.
Training Tool Types – Facilitator's guides, Computer / Internet-based training
(CBT), Participant handbooks, Multimedia, Tutorials, Self-study documentation,
Wizards and Cue Cards, Train-the-trainer sessions, and User session training.
Database Tracking
End User Training
Train-the-Trainer Sessions
Computer-based Training (CBT)
Tutorials
Wizards
Cue Cards
Self-study Documentation
Internet-based Training (IBT)
5. 9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
If your company requires Internet documentation, CD-ROMs, wizards, Computer-based
Training (CBT), digital business cards, cue cards, conversions, or other digital data
exchange, you need Diamondhead Documentation.
We create customized digital solutions that provide cost savings for you.
Integrated – Product catalogs, tutorials,
cue cards, wizards, computer-based
training, and multimedia presentations.
Exciting – Interactive digital business
cards that will take your marketing to the
next level and hold a plethora of helpful
information, while increasing your sales.
Manageable – Electronic distribution of
documentation can save your company
thousands of dollars a year. A global
documentation strategy produces tangible
benefits in all areas of your business with
consistent and up-to-date information.
Navigational Capability
Lower Distribution Costs
Enhanced Search and Retrieval
Detailed Control Management
Portable
Ease in Upgrading
Faster Development Cycles
Simplified Document Management
Digital Solutions
6. 9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
If your company requires web development to keep your customers and employees
informed, you need Diamondhead Documentation.
We create customized web sites that work for you.
Functional – Increased
marketing, training,
information exchange,
customer service, and sales.
Interactive – Relational
database development
strategies and systems
including merging multiple
databases into a single front-
end and e-commerce
solutions.
Dated – One update and
everyone world-wide is
looking at the same data!!
Product Catalogs
Inventory Control
Content Development
Shopping Cart Systems
Search Engine Positioning
Databases
Wireframes
Statistical Feedback
Web Technologies
Customer Account Tracking
Web Development
7. 9186 Diamondhead Drive Dexter, Iowa 50070
515-523-2000 www.diamondheaddoc.com
If your customers are discovering product problems, inconsistencies, or interface
design deficiencies, you need Diamondhead Documentation.
We find problems before your customers do.
Systematic – Standardized
test plans developed
specifically for your product
with thorough testing and
inspection.
Proficient – Expertise
in software, hardware,
administration, training,
networking, coding, and
document design.
Critical – Evaluation of
usability, redesign, quality
assurance (QA), and
performance including
formal usability testing and
interface design.
QA Scripts
QA and Beta Testing
Usability Studies
Interactive, Relational Databases
Graphical User Interface Design
Usability Testing
Structure Analysis
Intelligent Interface Design
Comprehensive Error Reports
Databases, Usability,
and Quality Assurance