Skybuffer-developed next generation capabilities bring conversational AI benefits much closer for your enterprise. AI-as-a-Service for Supplier is delivered as a part of SAP ECC and S/4HANA package and has all AI skills integrated into it. The supplier’s virtual assistant first carries out the authentication process via emal or sms and then delivers SAP details on invoices for the given period.

1. Developer: Skybuffer AS, Norway
SAP Add-on: Intelligent Decision Dimensions
Package: Action Cards, Conversational Actions
Version: 3.2
Laberghagen 23,
NO-4020, Stavanger, Norway
T +47 90069983
E support@skybuffer.com
FOR SKYBUFFER CLIENTS ONLY
DEMO: CHECK VENDOR
INVOICE STATUS
POWERED BY SKYBUFFER
ADD-ON

2. CONVERSATIONAL ACTIONS:
CHECK VENDOR INVOICE STATUS
by
Skybuffer Team

3. CHECK VENDOR INVOICE STATUS
Chapter 1: Introduction
Joi
Virtual Assistant
Tatiana, 35
Vendor
Representative

4. Scene 1: Chat Assistant for Vendors Main character: Tatiana | Page 03
CHECK VENDOR INVOICE STATUS
Tatiana is a well-reputed Vendor but she is quite cautious about new
technologies and never tried Conversational AI. She’s been told by her Client
that she could now check her Vendor’s invoices via virtual assistant, she
doesn’t know how to do it but still is quite curious to try.
Hi, I need to check
my invoices please

5. Tatiana is an authorized Vendor representative and has her telephone number and email address assigned to her Vendor
ID. So this contact information is used for the 2-factor process of Vendor Authentication
Vendor Contact Details in SAP
CHECK VENDOR INVOICE STATUS
Main character: Tatiana | Page 04

6. SAP Conversational AI Main character: Tatiana | Page 05
CHECK VENDOR INVOICE STATUS
Dialogue on checking vendor invoices status

7. Authentication Email or SMS Main character: Tatiana | Page 06
CHECK VENDOR INVOICE STATUS
In case Tatiana uses web chat channel, SAP Conversational AI sends
emails with the verification code. It is also possible to send SMS out of
SAP ERP system to Tatiana’s mobile phone if she cannot access her
inbox.

8. CHECK VENDOR INVOICE STATUS
Chapter 2: Access to Vendor's Invoices
Joi
Virtual Assistant
Tatiana, 35
Vendor
Representative

9. Scene 2: Check Vendor Invoice via Chat Main character: Tatiana | Page 08
CHECK VENDOR INVOICE STATUS
Tatiana is flabbergasted to see how quick, helpful and
humanized Joi is – the chatbot instantly provides necessary
SAP data and reacts nicely to compliments, too. So Tatiana
shares her enthusiasm with a colleague.
Wow! That was
fantastic! It’s very
easy now to get
Invoice status any
time!
Sure! Joi is so efficient
with Cost Center
Expenses – she checks if
they are not absorbed in
SAP and how to get
everything right.

10. SAP Conversational AI / SAP Backend Main character: Tatiana | Page 09
CHECK VENDOR INVOICE STATUS
Here are the vendor invoices and their statuses from SAP

11. DEMO: CHECK VENDOR INVOICE STATUS
POWERED BY SKYBUFFER ADD-ON
Developer: Skybuffer AS, Norway
Laberghagen 23,
NO-4020, Stavanger, Norway
T +47 90069983
E support@skybuffer.com FAST
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