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Research:
Theories and methods of tourism sciences
                     By: Liogchii Tatiana
 Which are the main problems of working
  females in the Tourism Industry?
(please name 5 and give explanation where/if
  needed).




                                  follow the red arrow

                                                          2
1.Lucas, R., 2004, Employment relations in the
 Hospitality and Tourism Industries, London:
 Routledge. (slides: 13, 17, 19, 20)
2. Berhane, H., Van der Cammen, S., a. o.,
 1999. Gender & Tourism: Women's
 Employment and Participation in Tourism.
 London: UNED-UK's Project Report. (slides:
 15, 16, 20, 21, 25, 26)
3. Food Service Europe & Middle East Nr. 01,
 2012, The Female Factor. (slides: 16-18, 22-
 24)
                                                 3
The first 2 Case Studies carry similar ideas and
 are presented so through the research. And
 the 3rd source is mostly used for bringing up
 different relevant examples.

The research is structured in a gradual way,
 around 3 parts:
-Tourism;
-Employment and
-Women’s employment as an issue in tourism.

                                                   4
Purpose: To bring out the gender
aspects of tourism.

Objectives:
- Analysis of the literature on the problem of
  Gender Inequality in Tourism Industry,
  examples;
- Establishment of the reasons of gender
  inequality;
- Emphasis of some advantages of being an
  employed female, examples.


                                                 5
Methods:

- literature/synthesis of the reviews,
- research method,
- analytical method,
- deductive methods,
- qualitative research,
- quantitative research,
- online research methods.




                                         6
Tourism,  employment,     gender,   female,
 payment,  inequality,   harassment,   sex
 tourism.




                                              7
Gender & Tourism:
Employment relations in
                          Women's Employment
  the Hospitality and                                     The Female Factor
                           and Participation in
  Tourism Industries
                                Tourism

• complex                 • complex                    • not complex

• key terms – defined     • key terms – defined        • key terms – not
                                                         defined
                                                       • mostly a primary data
• mostly a secondary      • mostly a secondary
                                                         material
  data material             data material with
                            primary data
                          • involves a collection of   • it is a case study
• involves a huge
  collection of case        case studies
  studies
• contains general info   • contains general info      • contains specific info




                                                                                  8
Tourism is “the activities of a person outside his
 or her usual environment for less than a
 specified period of time and whose main
 purpose of travel is other than exercise of an
 activity remunerated from the place visited.”




   (Source: Chadwick, 1994:66 in Pender and Sharpley,
                                           2005, p.4)
                                                        9
The travel and tourism industry is one of the
 largest and most dynamic industries in
 today’s global economy.
                             (Source: www.ilo.org )

-   Travel & Tourism contribution to World’s
    Economy = over US $6 trillion or 9% of global
    GDP (2011).

-   Provided 255 million jobs = 8,7% of total
    employment (2011).
                             (Source: www.wttc.org)
                                                      10
Tourism industry nourishes a country’s
 economy, stimulates development process,
 restores cultural heritage, and helps in
 maintaining    international peace   and
 understanding.




(Source:http://www.tradewinginstitute.com/world/m
                                          ore.htm)
                                                     11
1.
                   Accommodation

                                             2. Adventure
      7.
                                             Tourism and
Transportation
                                              Recreation



6. Tourism
                                              3. Attractions
 Services




     5. Food and                       4. Events and
      Beverage                         Conferences


                    (own figure, adapted based on: www.cthrc.ca)
                                                                   12
“Work dominates the lives of men and women”

   (Source: Blyton and Turnbull, 1998: 3 in Lucas, R.,
                                          2004, p. 8)

Tourism has a great potential for creating
 direct and indirect employment possibilities
 in almost all sectors of the national economy.

“Female workforce in the Tourism Industry
  sector - 46 %.” (2007)
                              (Source: www.wttc.org)
                                                         13
There are also known to be challenges facing
 women in tourism. Women are often
 concentrated in low status, low paid and
 precarious jobs in the tourism industry.




 (Source: Global Report on Women in Tourism 2011,
                                             p. 3)
                                                     14
As in many other sectors, there is a significant
 horizontal and vertical gender segregation of
 the labour market in tourism.

   Horizontally - women and men are placed in
    different occupations - women are being
    employed as waitresses, chambermaids,
    cleaners, travel agencies sales persons, flight
    attendants, etc., whereas men are being
    employed as barmen, gardeners, construction
    workers, drivers, pilots, etc.
                                                      15
   Vertically - the typical "gender pyramid" is
    prevalent in the tourism sector - lower levels
    and occupations with few career development
    opportunities being dominated by women
    and    key    managerial    positions   being
    dominated by men.
       (Source: Berhane, H., Van der Cammen, S., a. o.,
                                          1999, p. 3)
    When it comes to management positions and
    entrepreneurship, the picture changes and
    men largely dominate the field.
              (Source: The Female Factor, 2012, p. 37)
                                                          16
   Women “have shorter service, work fewer hours
    and earn less pay, but are more likely to do jobs
    performed equally by men and women.”

                        (Source: Lucas, R., 2004, p. 199)

1. "I do not 'present' myself as a woman. I'm a chef
    and I do as much as I ask my male counterparts
    to do and noticed that my gender is very easily
    forgotten! In fact, my colleagues and my
    employees call me 'Chef', never 'Madame' or
    such, which I appreciate very much.“ says Susy
    Massetti - Executive chef, the Masso for the
    Palace Bahrain Hotel.

                 (Source: The Female Factor, 2012, p. 37)

                                                            17
2. "Women always have to work twice as hard
 at any job they do and especially in a male
 dominated environment.“ Suzanne Husseini -
 Dubai-based celebrity chef, book author and
 TV presenter.




          (Source: The Female Factor, 2012, p. 37)
                                                     18
   “Harassment is unwanted behavior of a sexual
    nature including physical, verbal and non-verbal
    behaviour.”
              (Source: Sherry, 1995 in Lucas, R., 2004, p. 97)

Tourism “HRM has utilized and underpinned
 existing sex segregation, with the core being
 defined partly by reference to masculine
 attributes. […] Assessment in selection […] is
 understood in terms of power-based relations,
 […] tend to interact with gender and racial
 stereotypes and lead to discrimination”.

    (Source: Taylor and Tyler, 2000 in Lucas, R., 2004, p. 97)

                                                                 19
   Female labour may be sexualized, requiring
    workers to flirt or suffer harassment to earn
    tips.
                      (Source: Lucas, R., 2004, p. 228)

Women are expected to dress in an "attractive"
 manner, to look beautiful (ie slim, young,
 pretty) and to "play along" with sexual
 harassment by customers.

       (Source: Berhane, H., Van der Cammen, S., a. o.,
                                          1999, p. 7)

                                                          20
Prehistorically facts




                                                                        Value of male & female
Biological considerations
                                                                                  skills
- Men’s power
- Women’s ability to give birth                  Reasons for
- Body’s different constitution                     gender
                                                 inequality in
                                                   Tourism


“Gender stereotypes are prevalent in                       “In addition, traditional gender
most cultures and rather resemble                          roles assign to women the
                                                             Family/household responsibilities
each other than being countries
   Socio-cultural traditions of culturally                 main      responsibilities      for
specific.
   (ex. Turkey, Dubai, Africa).stereotypes
                Gender                                     raising children, caring for the
influence the way we perceive each                         elderly, and doing household
other and how we see ourselves.”                           work.”

  (Source: Berhane, H., Van der Cammen, S., a. o., 1999,
                               (own figure based on Jackson, Van der Cammen, and
                                                  (Source: Berhane, H.,
                                                 p. 4-5)
                                                                        R., o., 1999, p. S., a.
                                                                            2012, 4-5)
                                         Jackson, R., 2012, Ch. 2, p. 29-48)
                                                                                                 21
More
        Multi-
                                     attention
       tasking
                                     to details

                       Express
                         their
                       feelings


                                      More open
      ‘Caretaker’                        to
                                      creativity
   (own figure based on ‘The Female Factor’, 2012, p.
                                                  37)    22
-   Gabriele Kurz: "We may approach things
    sometimes in a different way, but we are no
    less focused, tough or professional than our
    male colleagues," […] But it takes time to get
    to the top in any company.“
-   Susy Massetti: "There are obvious differences
    mainly connected to the customs and
    religious beliefs that affect the way a woman
    is perceived or received. However, I found
    very little if any challenges in this regard.”



                                                     23
As a female chef, I guess I am still seen as a
 'novelty', in a positive way, I must note.“

-   Suzanne Husseini: “Some men have preconceived
    ideas about women but these are quickly
    changed when they slice their way through any
    task with excellence. That said, I know women
    chefs do encounter their share of 'macho man
    chefs' who still can't get over the fact that they
    have to share their pots and pans with them.“


                  (Source: The Female Factor, 2012, p. 37)


                                                             24
1.Women make up a large proportion of the
 formal tourism workforce.
2.The tourism sector has almost twice as many
 women employers as other sectors.
3.Women are well represented in service and
 clerical level jobs but poorly represented at
 professional levels.
4.Women in tourism are still underpaid, under-
 utilized,    under-educated,    and    under-
 represented; but tourism offers pathways to
 success.
                                                 25
5.Women in tourism are typically earning 10%
 to 15% less than their male counterparts.
6.A large amount of unpaid work is being
 carried out by women in family tourism
 businesses.
 (Source: Global Report on Women in Tourism 2011,
                                             p. 4)
7.Tourism development should be seen as a
 major sector of development addressing all
 issues related to all forms of tourism and
 their impact.
   (own conclusions, based on Berhane, H., Van der
                    Cammen, S., a. o., 1999, p. 13)
                                                      26
Data should be treated with caution, because it
 is not the most recent.



    Further discussions and review topics:

 East Asian states’ culture and females’
  implication in the economy
 Sustainable gender policies of the future
 Feminist approach in Tourism.



                                                  27
   Food Service Europe & Middle East Nr. 01,
    2012, The Female Factor, UAE, Bahrain, p. 37.
   Lucas, R., 2004, Employment relations in the
    Hospitality and Tourism Industries, London:
    Routledge.
   Berhane, H., Van der Cammen, S., a. o., 1999.
    Gender & Tourism: Women's Employment and
    Participation in Tourism. London: UNED-UK's
    Project Report.
   Pender, L. and Sharpley, R., 2005. The
    Management of Tourism. Padstow, Cornwall:
    TJ International Ltd.
                                                    28
   World Tourism Organization (UNWTO) and the
    United Nations Entity for Gender Equality and
    the Employment of Women (UN Women),
    2011, Global Report on Women in Tourism
    2011.
   Jackson, R., 2012, Seminar: What causes
    gender inequality?
   www.cthrc.ca acc. 22.10.2012
   www.ilo.org acc. 03.10.2012
   www.tradewinginstitute.com acc. 15.10.2012
   www.wttc.org acc. 03.10.2012

                                                    29
30
31
   Please form 3-4 groups.
   Think of a real example of gender
    discrimination in the employment sector that
    took place in your life, your friends’ or family
    members’. (2 min)
   Give solutions of how could the situation be
    managed. (3 min)
   Give recommendations for Government,
    NGOs, tourism organizations of how to avoid
    or eradicate female discrimination. (10 min)


                                                       32
-   providing child-care;
-   affirmative action and equal opportunity
    programmes;
-   increased education and training for women
    in non-traditional areas;
-   create community based institutions and
    services to help women and men to cope with
    the double burden of family and household
    work as well as work outside the home to
    generate income;

                                                  33
-   school curricula should address issues of
    cross-gender respect;
-   providing educational programmes about
    women's rights and how to properly respect
    them in an inter-cultural context;
-   loans to women's initiatives;
-   providing information about customers and
    successful strategies of marketing products;
-   providing trainings for women to promote
    activities that are indirectly linked to tourism,
    such as printing, dying and folk-arts;




                                                        34
- training and education programmes should
  aim at encouraging women to move into non-
  traditional occupations which require more
  skills and are better paid and at encouraging
  women to aim at rising into key managerial
  positions;
- women should be encouraged to get involved
  in independent community based tourism
  initiatives: through promoting the
  opportunities, offering advice, contacts and
  networks, training and education, access to
  information and access to credit - by national
  and local governments, trade unions, NGOs


                                                   35
and industry collaborating with women's local
  initiatives;
- international networking among women
  should be built up more effectively and
  widespread;
- create effective incentives for employers to
  take measures towards the advancement of
  women;
- employers should set targets for the
  percentage of women in key management
  positions;




                                                  36
-   the tourism industry and tourism boards
    should abolish marketing strategies using
    women's stereotypical images as part of the
    product;
-   employers should review their standards and
    criteria of employing women and men, and
    their policies to protect women from sexual
    objectification and sexual harassment by
    customers.




     (adapted based on Berhane, H., Van der Cammen,
                            S., a. o., 1999, p. 10-15)
                                                         37
38

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Research paper: Tourism & employment pdf

  • 1. Research: Theories and methods of tourism sciences By: Liogchii Tatiana
  • 2.  Which are the main problems of working females in the Tourism Industry? (please name 5 and give explanation where/if needed).  follow the red arrow 2
  • 3. 1.Lucas, R., 2004, Employment relations in the Hospitality and Tourism Industries, London: Routledge. (slides: 13, 17, 19, 20) 2. Berhane, H., Van der Cammen, S., a. o., 1999. Gender & Tourism: Women's Employment and Participation in Tourism. London: UNED-UK's Project Report. (slides: 15, 16, 20, 21, 25, 26) 3. Food Service Europe & Middle East Nr. 01, 2012, The Female Factor. (slides: 16-18, 22- 24) 3
  • 4. The first 2 Case Studies carry similar ideas and are presented so through the research. And the 3rd source is mostly used for bringing up different relevant examples. The research is structured in a gradual way, around 3 parts: -Tourism; -Employment and -Women’s employment as an issue in tourism. 4
  • 5. Purpose: To bring out the gender aspects of tourism. Objectives: - Analysis of the literature on the problem of Gender Inequality in Tourism Industry, examples; - Establishment of the reasons of gender inequality; - Emphasis of some advantages of being an employed female, examples. 5
  • 6. Methods: - literature/synthesis of the reviews, - research method, - analytical method, - deductive methods, - qualitative research, - quantitative research, - online research methods. 6
  • 7. Tourism, employment, gender, female, payment, inequality, harassment, sex tourism. 7
  • 8. Gender & Tourism: Employment relations in Women's Employment the Hospitality and The Female Factor and Participation in Tourism Industries Tourism • complex • complex • not complex • key terms – defined • key terms – defined • key terms – not defined • mostly a primary data • mostly a secondary • mostly a secondary material data material data material with primary data • involves a collection of • it is a case study • involves a huge collection of case case studies studies • contains general info • contains general info • contains specific info 8
  • 9. Tourism is “the activities of a person outside his or her usual environment for less than a specified period of time and whose main purpose of travel is other than exercise of an activity remunerated from the place visited.” (Source: Chadwick, 1994:66 in Pender and Sharpley, 2005, p.4) 9
  • 10. The travel and tourism industry is one of the largest and most dynamic industries in today’s global economy. (Source: www.ilo.org ) - Travel & Tourism contribution to World’s Economy = over US $6 trillion or 9% of global GDP (2011). - Provided 255 million jobs = 8,7% of total employment (2011). (Source: www.wttc.org) 10
  • 11. Tourism industry nourishes a country’s economy, stimulates development process, restores cultural heritage, and helps in maintaining international peace and understanding. (Source:http://www.tradewinginstitute.com/world/m ore.htm) 11
  • 12. 1. Accommodation 2. Adventure 7. Tourism and Transportation Recreation 6. Tourism 3. Attractions Services 5. Food and 4. Events and Beverage Conferences (own figure, adapted based on: www.cthrc.ca) 12
  • 13. “Work dominates the lives of men and women” (Source: Blyton and Turnbull, 1998: 3 in Lucas, R., 2004, p. 8) Tourism has a great potential for creating direct and indirect employment possibilities in almost all sectors of the national economy. “Female workforce in the Tourism Industry sector - 46 %.” (2007) (Source: www.wttc.org) 13
  • 14. There are also known to be challenges facing women in tourism. Women are often concentrated in low status, low paid and precarious jobs in the tourism industry. (Source: Global Report on Women in Tourism 2011, p. 3) 14
  • 15. As in many other sectors, there is a significant horizontal and vertical gender segregation of the labour market in tourism.  Horizontally - women and men are placed in different occupations - women are being employed as waitresses, chambermaids, cleaners, travel agencies sales persons, flight attendants, etc., whereas men are being employed as barmen, gardeners, construction workers, drivers, pilots, etc. 15
  • 16. Vertically - the typical "gender pyramid" is prevalent in the tourism sector - lower levels and occupations with few career development opportunities being dominated by women and key managerial positions being dominated by men. (Source: Berhane, H., Van der Cammen, S., a. o., 1999, p. 3)  When it comes to management positions and entrepreneurship, the picture changes and men largely dominate the field. (Source: The Female Factor, 2012, p. 37) 16
  • 17. Women “have shorter service, work fewer hours and earn less pay, but are more likely to do jobs performed equally by men and women.” (Source: Lucas, R., 2004, p. 199) 1. "I do not 'present' myself as a woman. I'm a chef and I do as much as I ask my male counterparts to do and noticed that my gender is very easily forgotten! In fact, my colleagues and my employees call me 'Chef', never 'Madame' or such, which I appreciate very much.“ says Susy Massetti - Executive chef, the Masso for the Palace Bahrain Hotel. (Source: The Female Factor, 2012, p. 37) 17
  • 18. 2. "Women always have to work twice as hard at any job they do and especially in a male dominated environment.“ Suzanne Husseini - Dubai-based celebrity chef, book author and TV presenter. (Source: The Female Factor, 2012, p. 37) 18
  • 19. “Harassment is unwanted behavior of a sexual nature including physical, verbal and non-verbal behaviour.” (Source: Sherry, 1995 in Lucas, R., 2004, p. 97) Tourism “HRM has utilized and underpinned existing sex segregation, with the core being defined partly by reference to masculine attributes. […] Assessment in selection […] is understood in terms of power-based relations, […] tend to interact with gender and racial stereotypes and lead to discrimination”. (Source: Taylor and Tyler, 2000 in Lucas, R., 2004, p. 97) 19
  • 20. Female labour may be sexualized, requiring workers to flirt or suffer harassment to earn tips. (Source: Lucas, R., 2004, p. 228) Women are expected to dress in an "attractive" manner, to look beautiful (ie slim, young, pretty) and to "play along" with sexual harassment by customers. (Source: Berhane, H., Van der Cammen, S., a. o., 1999, p. 7) 20
  • 21. Prehistorically facts Value of male & female Biological considerations skills - Men’s power - Women’s ability to give birth Reasons for - Body’s different constitution gender inequality in Tourism “Gender stereotypes are prevalent in “In addition, traditional gender most cultures and rather resemble roles assign to women the Family/household responsibilities each other than being countries Socio-cultural traditions of culturally main responsibilities for specific. (ex. Turkey, Dubai, Africa).stereotypes Gender raising children, caring for the influence the way we perceive each elderly, and doing household other and how we see ourselves.” work.” (Source: Berhane, H., Van der Cammen, S., a. o., 1999, (own figure based on Jackson, Van der Cammen, and (Source: Berhane, H., p. 4-5) R., o., 1999, p. S., a. 2012, 4-5) Jackson, R., 2012, Ch. 2, p. 29-48) 21
  • 22. More Multi- attention tasking to details Express their feelings More open ‘Caretaker’ to creativity  (own figure based on ‘The Female Factor’, 2012, p. 37) 22
  • 23. - Gabriele Kurz: "We may approach things sometimes in a different way, but we are no less focused, tough or professional than our male colleagues," […] But it takes time to get to the top in any company.“ - Susy Massetti: "There are obvious differences mainly connected to the customs and religious beliefs that affect the way a woman is perceived or received. However, I found very little if any challenges in this regard.” 23
  • 24. As a female chef, I guess I am still seen as a 'novelty', in a positive way, I must note.“ - Suzanne Husseini: “Some men have preconceived ideas about women but these are quickly changed when they slice their way through any task with excellence. That said, I know women chefs do encounter their share of 'macho man chefs' who still can't get over the fact that they have to share their pots and pans with them.“ (Source: The Female Factor, 2012, p. 37) 24
  • 25. 1.Women make up a large proportion of the formal tourism workforce. 2.The tourism sector has almost twice as many women employers as other sectors. 3.Women are well represented in service and clerical level jobs but poorly represented at professional levels. 4.Women in tourism are still underpaid, under- utilized, under-educated, and under- represented; but tourism offers pathways to success. 25
  • 26. 5.Women in tourism are typically earning 10% to 15% less than their male counterparts. 6.A large amount of unpaid work is being carried out by women in family tourism businesses. (Source: Global Report on Women in Tourism 2011, p. 4) 7.Tourism development should be seen as a major sector of development addressing all issues related to all forms of tourism and their impact. (own conclusions, based on Berhane, H., Van der Cammen, S., a. o., 1999, p. 13) 26
  • 27. Data should be treated with caution, because it is not the most recent. Further discussions and review topics:  East Asian states’ culture and females’ implication in the economy  Sustainable gender policies of the future  Feminist approach in Tourism. 27
  • 28. Food Service Europe & Middle East Nr. 01, 2012, The Female Factor, UAE, Bahrain, p. 37.  Lucas, R., 2004, Employment relations in the Hospitality and Tourism Industries, London: Routledge.  Berhane, H., Van der Cammen, S., a. o., 1999. Gender & Tourism: Women's Employment and Participation in Tourism. London: UNED-UK's Project Report.  Pender, L. and Sharpley, R., 2005. The Management of Tourism. Padstow, Cornwall: TJ International Ltd. 28
  • 29. World Tourism Organization (UNWTO) and the United Nations Entity for Gender Equality and the Employment of Women (UN Women), 2011, Global Report on Women in Tourism 2011.  Jackson, R., 2012, Seminar: What causes gender inequality?  www.cthrc.ca acc. 22.10.2012  www.ilo.org acc. 03.10.2012  www.tradewinginstitute.com acc. 15.10.2012  www.wttc.org acc. 03.10.2012 29
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  • 32. Please form 3-4 groups.  Think of a real example of gender discrimination in the employment sector that took place in your life, your friends’ or family members’. (2 min)  Give solutions of how could the situation be managed. (3 min)  Give recommendations for Government, NGOs, tourism organizations of how to avoid or eradicate female discrimination. (10 min) 32
  • 33. - providing child-care; - affirmative action and equal opportunity programmes; - increased education and training for women in non-traditional areas; - create community based institutions and services to help women and men to cope with the double burden of family and household work as well as work outside the home to generate income; 33
  • 34. - school curricula should address issues of cross-gender respect; - providing educational programmes about women's rights and how to properly respect them in an inter-cultural context; - loans to women's initiatives; - providing information about customers and successful strategies of marketing products; - providing trainings for women to promote activities that are indirectly linked to tourism, such as printing, dying and folk-arts; 34
  • 35. - training and education programmes should aim at encouraging women to move into non- traditional occupations which require more skills and are better paid and at encouraging women to aim at rising into key managerial positions; - women should be encouraged to get involved in independent community based tourism initiatives: through promoting the opportunities, offering advice, contacts and networks, training and education, access to information and access to credit - by national and local governments, trade unions, NGOs 35
  • 36. and industry collaborating with women's local initiatives; - international networking among women should be built up more effectively and widespread; - create effective incentives for employers to take measures towards the advancement of women; - employers should set targets for the percentage of women in key management positions; 36
  • 37. - the tourism industry and tourism boards should abolish marketing strategies using women's stereotypical images as part of the product; - employers should review their standards and criteria of employing women and men, and their policies to protect women from sexual objectification and sexual harassment by customers. (adapted based on Berhane, H., Van der Cammen, S., a. o., 1999, p. 10-15) 37
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