An infographic showing what we achieved over the past year

1. You can find out more about our plans
and where we are headed next at:
Europe | 25-26 April | talis.com/insight
Talis
Insight
2017
Asia-Pacific | 2-3 February | talis.com/insightapac
Talis Aspire
What happened
in 2016?
Talis Aspire achieved 99.99%
uptime throughout the year.
But during our two busiest
months, February and October,
we achieved a 100% uptime.
In 2016, the average amount of
time it took Talis Aspire to respond
to a user request is 0.34 seconds.
That is roughly the amount of time
it takes for a person to blink!
Talis Aspire supports
universities and students
across the world 24/7.
Performance
99.99% 0.34 24/7seconds
uptime global support
Talis services
We have an
average satisfaction
rating of 98%...
98%
We have handled
3,866 new support
tickets this year
3,866
...and on average
we close 56% with
a single response
56%
Products Live
reports
225
225 total releases
448
448 improvements,
new features & bug fixes
Improved acquisition
efficiency with reviews
Introduced new capabilities
for eTextbook delivery
Piloting new
student list view
50%
Talis across the world
33%
Just over a third of all
universities in Australia
use Talis Aspire.
Half of all universities in
New Zealand also use Talis
Aspire to manage and deliver
their online reading lists and
copyright-cleared content.
100% of our
customers continue
to use Talis Aspire.
91 institutions use
Talis worldwide
Our customers
are based in 8
countries across
the world
8
100%
The longest reading list
in Talis Aspire we have come
across so far contains
1,606 items!
1,606
More than 3,000 reading
intentions are recorded by
students every day in Talis Aspire.
In 2016 we have recorded more
than 1.1m reading intentions.
More than 29,000 academics are
managing and delivering reading
lists online to their students
as part of taught courses using
Talis Aspire today.
More than 218,000 live
reading lists are embedded via
Learning Management Systems
as part of taught courses
using Talis Aspire.
Students view reading lists
hosted on Talis Aspire more
than 179 million times on
average each year.
179,000,000
3,000
29,000
218,000
65%
More than 65% of all UK
universities are using Talis
Aspire to manage and deliver
their learning resources
online with Talis.
Our customers
91