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CURRICULUM VITAECURRICULUM VITAE
Tarun Kumar Roy
592/Ka/970,
Bengali Colony,
PO. Kharika, Telibagh,
Lucknow
Mob. No. 7271936235
E-mail ID: tarun_roy@yahoo.com
CAREER OBJECTIVE:
To be an accomplishing professional contributing towards attainment of organizational objectives and
individual goals that will provide challenging avenues to contribute to the company’s efficiency, growth
and profitability by devoting my creativity and imaginations for the realization of sense of satisfaction
of organization.
PERSONAL OBJECTIVE:
A challenging job with opportunity to rise and grow job should also provide for responsibility and
conduit for development of personality.
ACADEMIC QUALIFICATION:
♦ Graduate from Lucknow University in year 1997.
♦ Intermediate from Kendriya Vidyalaya, CBSE Board in year 1994.
♦ High School from Kendriya Vidyalaya, CBSE Board in year 1992.
ADDITIONAL QUALIFICATION:
♦ MCP (Microsoft Certified Professional) from UPTEC in 2008.
♦ CHiP from UPTEC in May, 2006.
♦ Diploma in Computer Application (DCA) from HB Computers in 1997. Basic idea about Internet,
Outlook Express & E-mail etc.
♦ Typing English – 40 wpm & Hindi – 25 wpm from Mishra Commercial.
WORK EXPERIENCE:
♦ National Bureau of Fish Genetic Resources, Lucknow
Computer Operator cum Data Entry Operator April ’97 - June ’97
• Letter writing for Director and other Scientists, file documentation. Worked on MS-Office.
• Journal writing for Scientists. Worked on MS-Office.
• 3 Books composed. Worked on MS-Office.
• Data of different river’s measurement to make a map of different kind of fishes found in rivers
of India. Worked on MS-Access/ MS-Excel
♦ Uttar Pradesh Secretariat, Lucknow
Data Entry Operator July ’97 - Oct ’97
• Detailed entry of Secretariat Employees on Master Pay Roll. Worked on Dbase.
♦ Board of Revenue, Lucknow
Data Entry Operator Jan ’98 - Sept ’99
• Data of revenue from 83 districts of Uttar Pradesh in 43 different formats. Worked on UNIX.
♦ Indian Institute of Management, Lucknow
Computer Operator Dec ’2002 - May ’2005
• Monthly Progress Report writing (Hindi) & data entry of data collected by Project Assistants
(Project: Monitoring & Evaluation) from all districts of Uttar Pradesh. Worked on MS-Office.
• Annual Magazine (Hindi & English) composed, Worked on MS-Office.
♦ Pioneer Power Engineers Limited, Lucknow
Computer Operator Jan ’06 - Sept ’09
• Correspondence, Drafts, etc. worked on Win 2000 Professional. Worked on MS-Office.
• New Contracts composing / editing / writing and file documentation. Worked on MS-Excel.
♦ Riddhi Siddhi Associates, Lucknow
Desktop Support Technician Sept ’09 – Aug ,14
• Maintained, analyzed, troubleshooted and repaired computer systems, hardware and computer
peripherals and network connectivity. Supported end-users on resolution of software, hardware
and network connectivity issues in a timely, professional manner using good customer service
skills. Have knowledge of and follow commonly used industry concepts, practices and
procedures for problem resolution.
• Provided leadership and create action plans regarding technology related projects including
upgrades, new initiatives, and rollouts.
• Served as a contributor in proposing areas where standard desktop/laptop changes or process
changes are needed.
• Maintained documentation regarding service maintenance contracts, installations and network
configurations. Research, manage, and provide solutions to complex problems utilizing internal
and external resources.
PERSONAL DETAILS:
Date of Birth : 26, February 1977
Father's Name : Sub(Retd) M.N. Roy
Marital Status : Married
Languages Known : Hindi and English (Read, Write and Speak), Bengali (Speak).
Strengths : Professional Honesty & Integrity, Hard Work and Punctuality.
Resume - Desk Support Technician

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Resume - Desk Support Technician

  • 1. CURRICULUM VITAECURRICULUM VITAE Tarun Kumar Roy 592/Ka/970, Bengali Colony, PO. Kharika, Telibagh, Lucknow Mob. No. 7271936235 E-mail ID: tarun_roy@yahoo.com CAREER OBJECTIVE: To be an accomplishing professional contributing towards attainment of organizational objectives and individual goals that will provide challenging avenues to contribute to the company’s efficiency, growth and profitability by devoting my creativity and imaginations for the realization of sense of satisfaction of organization. PERSONAL OBJECTIVE: A challenging job with opportunity to rise and grow job should also provide for responsibility and conduit for development of personality. ACADEMIC QUALIFICATION: ♦ Graduate from Lucknow University in year 1997. ♦ Intermediate from Kendriya Vidyalaya, CBSE Board in year 1994. ♦ High School from Kendriya Vidyalaya, CBSE Board in year 1992. ADDITIONAL QUALIFICATION: ♦ MCP (Microsoft Certified Professional) from UPTEC in 2008. ♦ CHiP from UPTEC in May, 2006. ♦ Diploma in Computer Application (DCA) from HB Computers in 1997. Basic idea about Internet, Outlook Express & E-mail etc. ♦ Typing English – 40 wpm & Hindi – 25 wpm from Mishra Commercial.
  • 2. WORK EXPERIENCE: ♦ National Bureau of Fish Genetic Resources, Lucknow Computer Operator cum Data Entry Operator April ’97 - June ’97 • Letter writing for Director and other Scientists, file documentation. Worked on MS-Office. • Journal writing for Scientists. Worked on MS-Office. • 3 Books composed. Worked on MS-Office. • Data of different river’s measurement to make a map of different kind of fishes found in rivers of India. Worked on MS-Access/ MS-Excel ♦ Uttar Pradesh Secretariat, Lucknow Data Entry Operator July ’97 - Oct ’97 • Detailed entry of Secretariat Employees on Master Pay Roll. Worked on Dbase. ♦ Board of Revenue, Lucknow Data Entry Operator Jan ’98 - Sept ’99 • Data of revenue from 83 districts of Uttar Pradesh in 43 different formats. Worked on UNIX. ♦ Indian Institute of Management, Lucknow Computer Operator Dec ’2002 - May ’2005 • Monthly Progress Report writing (Hindi) & data entry of data collected by Project Assistants (Project: Monitoring & Evaluation) from all districts of Uttar Pradesh. Worked on MS-Office. • Annual Magazine (Hindi & English) composed, Worked on MS-Office. ♦ Pioneer Power Engineers Limited, Lucknow Computer Operator Jan ’06 - Sept ’09 • Correspondence, Drafts, etc. worked on Win 2000 Professional. Worked on MS-Office. • New Contracts composing / editing / writing and file documentation. Worked on MS-Excel. ♦ Riddhi Siddhi Associates, Lucknow Desktop Support Technician Sept ’09 – Aug ,14 • Maintained, analyzed, troubleshooted and repaired computer systems, hardware and computer peripherals and network connectivity. Supported end-users on resolution of software, hardware and network connectivity issues in a timely, professional manner using good customer service skills. Have knowledge of and follow commonly used industry concepts, practices and procedures for problem resolution. • Provided leadership and create action plans regarding technology related projects including upgrades, new initiatives, and rollouts. • Served as a contributor in proposing areas where standard desktop/laptop changes or process changes are needed. • Maintained documentation regarding service maintenance contracts, installations and network configurations. Research, manage, and provide solutions to complex problems utilizing internal and external resources. PERSONAL DETAILS: Date of Birth : 26, February 1977 Father's Name : Sub(Retd) M.N. Roy Marital Status : Married Languages Known : Hindi and English (Read, Write and Speak), Bengali (Speak). Strengths : Professional Honesty & Integrity, Hard Work and Punctuality.