15. LibGuides are Mobile Ready “Smartphones, e-book readers, iPads, and other handheld devices will drive user demands and expectations” 2010 Top Ten Trends in Academic Libraries. College and Research Libraries News.
17. Teaching Millennials “Experiential learners, digital natives, multitaskers…who expect more selectivity, personalization and customization in their products and services” Sweeney, R. (2006, December 22). Millennial Behaviors & Demographics.