1. 1164 Harvey Street
Green Bay, WI 54302
To Whom It May Concern:
In response to the opportunity for full-time employment with your company, I have
enclosed a resume to assist in discussing the position with you.
I have over seven years of experience in customer relations, management positions and
other varying degrees of consumer, community and professional interactions.
The experience I’ve garnered has been achieved through multiple levels of retail
management, utilizing community relations by participating in regular City Council
meetings, coaching with two high-school sports team, coordinating a 24-member team of
lifeguards, instructing and managing a four-member group dedicated to the promotion of
a radio station, multiple special events coordination and managing various committees
involved with Economic Development.
I have a Bachelor of Arts Degree in Communications with an emphasis on Public
Relations and Print Journalism that was completed in three years. I also have an
Associate of Science Degree in Criminal Justice-Law Enforcement. Engaging and
learning have been commitments that have allowed me to dedicate myself to
responsibility and interaction with my surroundings; including consumers, patrons and
others on a professional level
I look forward to the opportunity to discuss my qualifications with you in person. I can
be reached at (507) 259 – 0402. Thank you for your time and consideration.
Sincerely,
Trenton Thompson
Enclosures

2. Trenton J. Thompson
Education:
• 2010 - Associate of Science in Criminal Justice-Law Enforcement
• Northeast Wisconsin Technical College, Green Bay, Wisconsin
o GPA 3.9
• 2008 - Bachelor of Arts in Communications with an emphasis in Public Relations & Print
Journalism
o Waldorf College, Forest City, Iowa
o GPA: 3.504
• Experience:
• FirstMerit Bank – 1926 Dickinson Road, De Pere, Wisconsin
o October 2014 – Present
 Senior Customer Champion - In support of the banking convenience strategy,
provides professional, superior sales and services to existing and potential
clients. Creates a positive client relationship by effectively communicating a
clear understanding of the benefits of the product and services offered.
Responsibilities & service includes: answer telephone inquiries, process
transactions, opens and maintains accounts of all types, analyze application,
evaluates credit worthiness, and customizes products to fit client need. Expands
FirstMerit's client base. Make outbound teleconsulting calls. Follow bank and
regulatory policies and procedures. Promote and maintain teamwork.
• Menards, Incorporated – Multiple locations (905 Waube Lane, Green Bay, Wisconsin; 2080 Old
Peshtigo Road, Marinette, Wisconsin; 1313 Lawrence Drive, De Pere, Wisconsin; 2560 Steffens
Court, Green Bay, Wisconsin)
o September 2009 – October 2014
 Yard Shipping Receiving Manager (1st Assistant Receiving and Outside Yard
Manager) (2nd
Assistant Plumbing Manager) – Coordinating a team of 25 people
to ensure timely shipping and receiving for Menards, Inc in a safe manor.
Operation of the store through an efficient supply of merchandise.
 Managed all departments and team members for the entire store by monitoring
store payroll and sales. Executed executive authority regarding guest service and
pricing.
 Shared responsibility as a supervisor overseeing the set-up of a new “mega-
store.” First store set-up in company history finished on time and under payroll.
 Guest Service: Identifying concerns and gathering merchandise for end
consumers in a retail setting.
 Stocking: Using initiative to fill merchandise as noticed/designated with the use
of a forklift.
• Wildman’s Whitewater Ranch – N12080 Allison Lane, Athelstane, Wisconsin
o July 2009 – September 2010
 ATV Tour Guide
 Whitewater Rafting Guide
• Forest City Economic Development – 145 East K Street, Forest City, Iowa
o May 2008 – May 2009
 Data Collection and Presentation: Forest City Business Commercial District
Study- Parking Survey and Commercial Property Inventory, Hancock County
Contractors Directory, LOIS Website Administration.

3.  Event Planning and Implementation: 2008 6th
Annual Forest City Area Home
Show - Responsible for creating and following a budget, scheduling and
coordinating the implementation of the show, weekly committee meetings, and
post-event data collection, evaluation, and presentation.
 Account Management: Responsible for bookkeeping and report generations for
7 separate corporate accounts.
• KZOW FM Campus Radio Station – 106 S. J Street, Waldorf College, Forest City, Iowa
o Fall/Winter 2005 – Spring 2008
 3 yrs. Experience in Promotions/Sales Environment.
 2 yrs. Experience as Director of Promotions/Sales.
 1 Semester Experience as PR/Promotions Consultant.
 KZOW Market Research, Waldorf College in Forest City, Iowa
• Facilitator and Coordinator: Sept. – Oct. 2007
o Drafted Surveys and led a four student staff who sampled 10%
of population in broadcast range.
• 50 Days of Service – 106 S. J Street, Waldorf College, Forest City, Iowa
o Public Relations Intern: Spring 2007
 Created and displayed promotional advertisements for the campaign.
 Served as a liaison for local media.
 Interviewed involved parties and wrote press releases regarding daily service
projects.
• City of Chatfield – 21 2nd Street SE, Chatfield, Minnesota
o Head Guard: Summer 2007
 Coordinated a team of twenty-four lifeguards to carry out daily functions.
 Planned swimming lessons and instructed patrons in those lessons.
 Performed record keeping and client scheduling.
• Volunteer Work:
• Crivitz School District – Crivitz, Wisconsin
o July 2009 – November 2009
 Assisted in coaching a summer skills camp for high-school football players
 Assisted in coaching the Crivitz high-school football team in the regular
season.
• Chosen Valley School District – Chatfield, Minnesota
o Volunteer Track Coach: April – May 2006
 Served as the throwing coach for seven high school, and junior high school track
members.
• Certifications and Honors:
• RADAR/LIDAR, Northeast Wisconsin Technical College, Spring 2010
• Standard Field Sobriety Training and Drugs that Impair, Northeast Wisconsin Technical
College, Spring 2010
• First Responder, Northeast Wisconsin Technical College, Spring 2010
• Patrol Response to Violence in Action, Northeast Wisconsin Technical College, Fall/Winter 2009
• Domestic Abuse Awareness Training, Northeast Wisconsin Technical
 College/STRIDE, Spring 2010

4. • Invited to Phi Theta Kappa, Northeast Wisconsin Technical College, Fall/Winter 2009
• Criminal Justice Association, Northeast Wisconsin Technical College, Fall/Spring 2009 – 2010
• Honors College, Waldorf College, 2005 – 2008
• Dean’s List, Waldorf College Fall/Winter 2006 – Summer 2008
• National Honor Society, Chosen Valley High School, Fall/Winter 2004 – 2005
References for Trenton J. Thompson
Raymond Beebe:
(Retired) Vice President and General Counsel, Winnebago Industries
641/590-1526
Forest City, IA
Steven Bakke:
Owner Bakke Law Office, City of Forest City Attorney
641/585-2530
Forest City, IA
bakkelaw@wctatel.net
Nicole Lovik-Blaser:
Sales Lichtsinn Motor
641/425 – 6966
Forest City, IA
nicolelovikblaser@gmail.com
Cory Kluth:
Floor Coverings Manager, Menards Inc.
920/660-9890
Green Bay, WI