2010 PAETEC Communications Overview

PAETEC: America’s Premier Alternative to Incumbent Local Carriers Tracey Gaffney Account Consultant

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Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Financial Highlights ,[object Object],[object Object],[object Object],[object Object],* Adjusted EBITDA Less CAPEX

Company Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Data Center – Conshohocken, PA 88 Voice Switches 34 Soft Switches 124 Backbone Routers 3 Network Operations Centers 6 Class-A Data Centers 20,077 Route Miles of Fiber

Industry Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Corporate Values ,[object Object],[object Object],[object Object],[object Object]

Community Connections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Open Communication Customer Advisory Board Meeting

We Listen to Our Customers ,[object Object],[object Object],[object Object],[object Object],Customer Advisory Board Program Regional forums with over 950 active members for knowledge sharing and relationship building between PAETEC and our customers “ I have been a CAB member for the past three years and value the program completely. The LEGO Group truly benefits from the products, services, and actions that result from CABs.” Joanne Zanetti LEGO Systems, Inc.

Industry-Leading Customer Satisfaction ,[object Object],[object Object],Non-PAETEC company (consumer) data was gathered from the “Satmetrix 2009 Net Promoter Industry Report: Telecommunications – Local & Long Distance” PAETEC data was gathered from Sparks Research 0 PAETEC 18.8 -15 AT&T Telecom NPS Benchmarks -18 Verizon -34 Qwest

Unmatched Customer Care ,[object Object],[object Object],[object Object],Network Operations Center – Charlotte, NC Network Operations Center – Rochester, NY Network Operations Center – Cedar Rapids, IA

Industry Focus Commonwealth of Massachusetts Miami Dade County State of New York State of South Carolina Government Bank of America Citigroup HSBC Bank Wachovia Securities Financial Services American Breast Cancer Foundation Dartmouth Hitchcock Medical Center Lifespan MedStar Health Healthcare Hyatt Starwood Hotels & Resorts Tempus Resorts The Palms South Beach Hotel Hospitality Boston University Cornell University Georgetown University Stanford University Higher Education

Product Matrix Core Products Value-Added Services Data Equipment Applications Data Center Voice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PAETEC Solutions Core Products Value-Added Services Data Equipment Applications Data Center Voice Communications ,[object Object],[object Object],[object Object],Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managed Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Financing ,[object Object],[object Object],[object Object],Business Continuity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Solutions

The PAETEC Difference ,[object Object],[object Object],[object Object],[object Object],[object Object]

2010 PAETEC Communications Overview

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