TCL has over 10 years of experience in the telecom industry testing software and systems. The telecom industry is facing rapid changes as networks become digital and customers demand new services. Operators must choose business models to take advantage of opportunities in flexible networks, customer experiences, and global partnerships. TCL can help operators ensure new software and systems support their business strategies during this transformation.

2. TCL Telecom Expertise
The telecoms industry has grown from the days of wired communication to the wireless
mobile networks that we all use today. The industry is currently dealing with two major global
shocks that have threatened it lately. The first was the global economic downturn that
continues to adversely affect the performance of operators in markets around the world.
Growth naturally slowed, as a result, operators focused on cutting costs and increasing
operational efficiency to protect profitability.
The second shock has been mass digitization. Customers — both consumers and
businesses — are becoming more demanding, and forcing operators to boost network
capacity and connectivity. As other industries become increasingly digitized they are
demanding a variety of new services like mobile payment platforms and cloud computing.
Thus the market for mobile applications continues to grow rapidly, creating yet another
disruptive force that operators must learn to benefit from.
The integrated technology value chains, on which operators have long depended, including
critical applications and service platforms, are growing increasingly modular and open. As a
result, the telecom ecosystem is becoming much more competitive, as new entrants from
adjacent industries look to exploit both new customer expectations and technological
openness.
According to an article titled “2012 Telecommunications Industry Perspective” by Booz & Co,
this transformation will lead to a fundamental shift among operators from the integrated
business models that dominated the industry for most of the past century to four distinct,
(though not mutually exclusive) open business models designed to take full advantage of
the opportunities now opening up: the reliable, cost-efficient network guarantor; the flexible,
integrated business enabler; the innovative, customer-facing experience creator; and the
wide-ranging, synergistic global multimarketer.
According to this article, in the coming year, operators must begin making the strategic
choices necessary to determine their future direction, deciding which of the four models — or
combination of models — works for them. This decision should depend both on whether they
can effectively leverage the capabilities they already possess and on careful consideration of
their ability to build new ones.
It is clear that the industry is changing rapidly and in order to maintain leadership positions
the operators will have to decide and grab their positions and build their capabilities using a
strategic approach. Heavy investments in building these capabilities, acquiring the underlying
infrastructure and developing appropriate software applications are inevitable, and therefore
so are large multi-vendor development and integration efforts.
Given the shape of things to come, a trusted independent software testing partner can prove
invaluable in ensuring that the end result is quality software and systems that support the
intended business strategy.
For further details on the models, see “The Future of Telecom Operators: Capabilities for
Rapid Change,” by Bahjat El-Darwiche, Roman Friedrich, Pierre Péladeau, and Karim
Sabbagh (Booz & Company, 2010).
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3. TCL Telecom Expertise
TCL telecom Experience:
TCL have numerous resources that are familiar with working with some of the largest names
in the Telecom business, and together can cite more than 100 years experience on
Vodafone software testing projects alone. Our team has extensive experience in the Telco
and mobile Telco sectors and we are able to respond immediately - putting trained test
professionals on the ground from the required start dates. Our testing methods and
experience mean we can deliver under the customer’s in-house test management process
and enhance it with elements of a risk based testing approach and prioritised quality
analysis.
TCL works in a number of business sectors, the prime of which is Telecommunications,
where we have over 10 years of experience as an organization.
Clients
TCL has experience of dealing with a multitude of clients in this space, ranging from Network
providers to MVNOs. These include:
We have also worked with a variety of suppliers to our clients. E.g. Nokia, Ericsson, Apple,
Huawei, Virgin, BT, Telefonica and O2.
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4. TCL Telecom Expertise
Knowledge
At TCL we have a wealth of knowledge gained over the last 10 years, covering all aspects of
telecommunications including: e-commerce, business intelligence, fraud, billing, CRM,
enterprise, provisioning, sales and retail. Our experience in networks is as follows:
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5. TCL Telecom Expertise
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6. TCL Telecom Expertise
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7. TCL Telecom Expertise
Automation allows running
suites of new feature tests and
thousands of regression tests
each day – identifying new
faults as soon as they are
introduced. Better pre-testing
means fewer defects in the field:
it typically costs about 3 to 5
times more to fix a bug in the
field compared to fixing it in the
lab.
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8. TCL Telecom Expertise
Domain Technologies
Radio Access Base Transciever Station (BTS), Basestation controller (BSC), Transcoder and
Networks Rate Adaptation Unit (TRAU), Basestation Control Function (BCF), Radio Network
Controller (RNC), Node B, HSPA & HSPA +, Inbuilding Solutions, Picocell,
Femtocell, UMA/GAN, Air Interface, GSM, UMTS, High Speed Packet Access
(HSPA), FDD, TDD, CDMA – including WCDMA, OFDM, Abis Interface, A/A-ter
Interface, Iub Interface, Iu-CS Interface, IU-R Interface, WB-AMR, Iu-PS Interface,
GB Interface, Network Test Environments, Analyse protocol layers, Transport layers
IP, ATM, Sigtran.
Core Networks Core Network switches MSC & Transit, PS CORE – SGSN & GGSN, R4
Infrastructure, Media Gateway (MGW), Mobile Switching Service Centre (MSS),
Internet Conversion Point (ICP) & ISTP, Core Network Databases, NG-HLR,
Service Location Register (SLR), Service Control Point (SCP), Service Data
Function (SDF), Equipment Identity Register (EIR), Roaming Service Broker
Transport Super Socket 7 (SS7), Intelligent Network Application Part (INAP), CAMEL, MAP,
Lightweight Directory Access Protocol (LDAP), Transmission Control
Protocol/Internet Protocol (TCPIP), Signalling Transport (SIGTRAN), Session
Initiation Protocol (SIP), DIAMTER
Voice and High Definition Voice, Roaming Services, Virtual Private Networks and Extensions,
Messaging Voice Messaging, Answer phone, Fax Services, Visual Voicemail Services, Voice
Processing System(VPS), Text Messaging Services, Short Message Service Centre
(SMSC), Messaging Application Router (MAR), Short Message Service Broker
(SMSB), 3rd Party Messaging systems, Multimedia Messaging, Multimedia
Messaging Service Centre (MMSC), Multimedia Messaging Service SDF,
Chat/Instant Messaging,
Data and Location Based Services (LBS), MVNO’s, Contactless Technology, Content Lock –
Enablers Code of Practice, Mobile Internet Gateway (MIG), Data Traffic Management (DTM),
PCRF, AAA, Mobile Applications and Products, Mobile Devices
Long Term eNodeB, In Door Unit (Microwave), Backhaul, -> BTMEAS, -> Virgin Media,
Evolution Security Gateway, PKI (Public Key Infrastructure), epc (evolved packet core), MME
(Mobility Management Entity), S1 & X2 interfaces, LTE handsets, DHCP (Dynamic
Host Configuration Protocol), Element Manager, Config Server, SyncE
“The experience, approach and quality that TCL provided for giffgaff meant the
successful delivery of a web 2.0 MVNE in less than 6 months. The TCL staff worked
tirelessly in an agile environment, recognising and addressing additional risks and
issues, bringing together many test teams (across multiple suppliers) for an excellent
result. ”
Nigel Suddell, Chief Technology Officer, giffgaff
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9. TCL Telecom Expertise
Sample Consultants
Andrew Ross
Andrew has 21 years experience in the  Account Management
Telecoms industry covering networks and  Test Management
IT systems. He has worked within  ISEB Intermediate in
Vodafone, 3 and Orange UK, performing Software Testing
a wide variety of testing roles including  Prince 2 Practitioner
experience of managing Testing Qualified
Accounts and Teams. He has extensive  System Engineering
knowledge of the project lifecycle with  Resource Management
testing roles that have covered low level  Full development lifecycle
protocol testing through managing and experience
delivering products for major technology  Product and Service
services. Implementation
Manoj Chandrappa
As an entrepreneurial expert with Extensive experience in
experience of 17 years experience in developing CoE for many
Delivery, Competency Building and elements of testing such as
Operations Manoj currently heads the Automation, Performance, SAP
and Telecommunication
TCL India unit as the Chief Operating Testing Governance &
Officer. He has actively taken leadership Assurance
in developing and enhancing the Strategic business
processes towards achieving the development, with proficiency
company’s Goals and Vision. Manoj is in Test Architecture, Estimation
responsible for the strategic and Methodologies, Test Planning,
operational leadership of TCL India’s Test Suite Development, Test
sales, which has a direct effect on the Project Management and Test
global revenue of the company. Manoj Automation.
Hands on experience in setting-
has also played an active role in tapping up and managing offshore
potential in individual thus harnessing testing facilities for overseas
their strengths and core values. clients. Managed managing
large high performing teams in
testing and development
Developing business plans and
financial modeling
Bryon Lowen
Bryon has over 13 years experience in  ISEB Intermediate in Software
the Telecommunications sector and has Testing
an excellent knowledge of mobile  Prince 2 Practitioner
 Agile development and testing
networks and IT applications.
 International working
Enthusiastic and good natured, he brings  Account coordination and
a controlled and delivery focused resource skills
approach to a programme or project. His  Strong Vendor Management
background in telecoms and computer  Stakeholder Management
sciences enables an ability to lead by  Ability to lead & build a team
example which is coupled with strong
communication unifies teams.
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10. TCL Telecom Expertise
Mike Roberts
Mike is a versatile and technical Test  ISEB Practitioner qualified
Manager, with 18 years Telco  PRINCE 2 Practitioner qualified
experience. A highly technical  Effective team & Stakeholder
background coupled with a professional manager
 SC level Security Clearance
attitude is a result of working in various  Excellent technical ability
testing, operational and support teams.  Able to adapt to quickly to
A strong communicator versed in supplier change
assurance, stakeholder management and  Good communicator.
team leadership. Fully capable of
working within a team or on his own
whilst using his own initiative.
To find out how TCL’s Independent Software Testing Services can benefit your
business get in touch with us today to set up your free consultation call:
Arun Kumar: Soumya Prakash:
arun.kumar@tcl-asia.com soumya.prakash@tcl-asia.com
India Sales Offices:
UB City
Level 15 Concorde Tower
Vittal Mallya Road
Bangalore 560001India
Tel: 91(80) 4030 0648
PESIT Tech Park
2nd Floor, 100 -ft Ring Road
BSK III Stage
Bangalore 560085India
Tel: +91(80) 26426498
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11. TCL Telecom Expertise
Our Purpose
The Core Purpose of the company is:
'To Develop and Deliver World Class Solutions
in Software Testing that are Innovative, Structured
and Professional'.
A Global Vision for software Testing
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