Are you suffering from poor leadership in your company?
Symptoms
• High Turnover
• Leadership Burnout
• Repeated Errors
• Poor Productivity
• Missed Goals and Deadlines
• Lack of Training
• No Career Path Plan
• Conflict in the Workplace
Stats:
• Leadership is the number one reason why employees leave.
• 40% of respondents said their bosses didn’t keep their word and fail to give credit when due.
• 25% said bosses talk poorly about them behind their back, invade their privacy, and give them the silent treatment.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
What are you doing to retain top talent?
1. Threat 4:
Poor Leadership &Poor Leadership &
CommunicationCommunication
Top Five Threats Facing Businesses Today
“An
investment in
knowledge
pays the best
interest.”
Benjamin Franklin
YOUR ENDANGERED BUSINESS
2. What’s on your dashboard?What’s on your dashboard?
““I quit!”I quit!”
.
One in two employees is
looking to leave or has
checked out on the job.
Of high performers
are actively looking
for new jobs.
45%45% Two-thirdsTwo-thirds
of companies are more
concerned about
retention now than they
were before the
economic crisis.
TopFiveThreatsFacingBusinessesToday Threat 4: Poor Leadership & Communication
Source: Mercer
3. Just because
you have
talent in your
field doesn’t
mean you’re a
great leader.
Poor leadership can leadPoor leadership can lead
to employee extinctionto employee extinction
Do you know
what it’s like to
work for you?
Ask yourself these
three questions:
TopFiveThreatsFacingBusinessesToday Threat 4: Poor Leadership & Communication
Source: Robert Sutton, Stanford business professor
1. Do you know how to
push without being
rude or obnoxious?
2. After someone talks
to you, do they feel
like they have more
or less energy?
3. Do employees feel
like you have their
backs?
4. Are 2 in 5 Managers atAre 2 in 5 Managers at
your Company Badyour Company Bad
Bosses?Bosses?
TopFiveThreatsFacingBusinessesToday
40%
of respondents said their bosses
didn’t keep their word and fail to
give credit when due.
25%
Said bosses talk poorly about them
behind their back, invade their privacy,
and give them the silent treatment.
Employees don’t leave
their job or company, they
leave their boss.
Threat 4: Poor Leadership & Communication
Source: LSA global research
5. Signs you are a bad bossSigns you are a bad boss
Source: Jim Collins, “Good to Great”
TopFiveThreatsFacingBusinessesToday Threat 4: Poor Leadership & Communication
• Most of your e-
mails are one-
word long
• Lack of face-to-
face time
• Yelling
• Employees are
out sick a lot
• Your team is
working overtime
but still missing
deadlines
6. Characteristics of Good BossesCharacteristics of Good Bosses
TopFiveThreatsFacingBusinessesToday Threat 4: Poor Leadership & Communication
HRN Management Group
1. She listens. She really listens.
2.He is present.
3.She understands your day to day
routine.
4.He shares.
5.She doesn’t throw you under a bus.
6.He decides.
7.She tells the truth.
8.He coaches and develops.
9.She gets things done and makes
things happen.
10.He sets clear expectations.
Image: 45200512 SAY: Poor leadership has everything to do with the ability to innovate. Companies promote people and expect them to be leaders. Yet poor leadership and COMMUNICATION causes frustration, turnover, and you lose the most talented and creative people. As a leader you not only need to have good leadership skills, you also have to be a good communicator. IF YOU CAN’T COMMUNICATE WELL, THEN DON’T EXPECT TO GET THE RESULTS YOU DESIRE.
Image: 2386752 SAY: Various studies indicate that 45-50% of all high performers are actively looking for new jobs, a percentage that is significantly higher than for low or middle performers. To a typical company, the potential economic impact caused by a mass exodus of high performers is incalculable. SAY: Nearly one in three (32%) of workers is seriously considering leaving his or her organisation at the present time. Meanwhile, another 21% are not looking to leave but view their employers unfavourably and have rock-bottom scores on key measures of engagement (i.e. an employee’s loyalty, commitment and motivation).
Image: 1180514 SAY: TIME FOR A POP QUIZ. SLOWLY READ THE THREE QUESTIONS ON THE RIGHT SIDE OF THE SLIDE. AFTER YOU DEBRIEF THE SLIDE, SAY: Do you feel as though you are being the most effective leader?
Image: 69203251 SAY: (DEBRIEF THE RIGHT HAND SIDE OF THE SLIDE) Say: Business leaders should be very concerned when potentially 25-40% of their workers don’t trust the person to whom they report, feel under valued, or alienated. Whether it’s a bad boss or an ineffective boss, the result is that employees will either be : Actively disengaged; or Leaving the company
Image: 69203251 (DEBRIEF THE LEFT HAND SIDE OF THE SLIDE) Say: (ELABORATE ON THE 1 ST 2 BULLETS, THE OTHER TWO ARE SELF EXPLANATORY) If you are in the habit of answering emails with a simple yes or no, you could come off as unapproachable and possibly alienate your employees. Ok I’m not asking you to compose a novel, just make sure your message is clear to the recipient. Technology is great. However, if the last time you talked to your employees in person was before Easter, it might be time to talk with them face-to-face. So put the Blackberry down and go talk to your employees- in person.
SAY: When you enter her office with a question or concern she stops what she’s doing, stop reading email, makes eye contact, and thoughtfully considers what you are saying. He doesn’t come in late, take long lunches, leave early, and his whereabouts are known throughout the day. She has a good understanding of your basic duties and challenges and so is better able to make decisions that affect your job. He shares information thoroughly and timely so that you can do your job and feel a part of the organisation. A good boss creates a climate where mistakes can be tolerated, employees won’t be publicly humiliated for poor decisions, or blamed for mistakes. He is not afraid to make decisions, even the tough ones that people don’t like. Good bosses are honest and don’t just tell employees what they want to hear. They discuss poor performance, company problems, and other difficult issues clearly. He takes the time and puts forth the energy to help employees do their jobs better by setting high standards and taking time to teach. He’s not threatened by growing his staff . People want to work in atmospheres where things are accomplished, the team is moving forward, and goals achieved. A good boss facilitates and drives these. He takes the time to plan well and communicate properly so that employees know what is expected of them. Details and timeframes are made clear.
SAY: A simple thank you goes a long way.
SAY: Do you know what it’s like to work for you? SAY: Solicit feedback from your group members about how you can improve your own performance. Feedback can enable you to identify weaknesses that need to be improved as well as strengths that can be leveraged. (If the client shows interest , offer to conduct an employee survey , have the survey on hand and show the survey content to the client. )
Image: shutterstock_7097158 SAY: HAVE YOU EVER NOTICED THAT THE BRIGHTEST AND BEST SUROUND THEMSELVES WITH THE BEST ADVISORS. SAVVY BUSINESS PEOPLE KNOW THEY NEED THE BEST ADVSIORS.