Review processes as the last step in quality assurance workflows are “notorious for causing delays and frustrations”. The reason normally is a flawed process: Many manual steps for the PMs, the lack of intuitive, layout-oriented collaboration software, plus the expectation of review to “fix a broken translation” in the last second rather than giving strategic process input. globalReview shifts this paradigm: As an integrated, collaborative platform with full layout editing it provides a positive review experience. At the same time, it pushes quality upstream applying DQF principles: Flexible content profiles define precise quality expectations; issue categories and scoring effectively gauge and also track translation quality over time; a sampling module allows for fast yet accurate quality evaluation. Put together, this allows the customer to raise the process from painful review to strategic quality management and gain valuable business intelligence.

1. Technology has changed
our view of the world
“I saw a guy today at Starbucks. He had no
smartphone, tablet or laptop. He just sat
there drinking his coffee. Like a psychopath.”
Fb/david avocado wolfeSDL Roadshow, 2016
Quality?

2. Quality?

3. SDL Translation Technology
Insights Survey 2016

4. But what is quality???

5. One Size
Fits All ?

6. Localization often
tries to do just that!

7. Translate Edit Proofread ReviewBANG !!!
The Current Localization Process
Last-minute
resue operations

8. Stop Fixing
Broken Translations Start Collaborating!

9. To meet Defined
Quality
Expectations

10. Define
Expectations
Translate &
Collaborate
Review &
Assess
Quality
Collect,
Resolve &
Share
Issues
Track
KPIs
Strategic Content Quality Management

11. Collect, Resolve
& Share Issues

12. Define
„Content Profiles“

13. Assess Quality

14. Track Quality KPIs

15. (Even in Layout)

16. Define
Assess
Track
Collect
Share

17. Only the use of software allows
organizations and localization
processes to scale effectively.
(Common Sense Advisory)

18. Thank you!
Klaus Fleischmann
Kaleidoscope GmbH
Vienna, Austria
www.kaleidoscope.at
klaus@kaleidoscope.at
@klauskaleidos
At the SDL Booth
Or later at the bar …