Synerzip is a software development partner that provides full software development lifecycle services including testing. They utilize a dual-shore model with experienced teams in the US and India to reduce costs by 50%. Synerzip follows agile development processes and best practices for testing such as test automation, test case management, and tracking bugs and metrics. They have experience delivering projects for clients across industries and technologies.

1. www.synerzip.com
QA/Testing @Synerzip
October 2008

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Discussion Topics
1. Synerzip Overview
2. QA/Testing Capabilities
• Overview
• Best Practices

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About Us (Synerzip in a Nut-shell)
1. Software development partner for small/mid-sized
technology companies
• Focus: B/C round funded technology companies
• Deep experience in product development, testing, & deployment
• Handles full software development life cycle
• Technology and industry domain agnostic
• Engagement flexibility: Fixed-Price OR Dedicated-Team
2. Actually reduces risk of development/delivery
• Experienced software management team
• Brings in appropriate level of engineering discipline
• Follows Agile development process – responsive & disciplined
3. Reduces cost – dual-shore team providing 50% cost
advantage
4. Offers long term flexibility – allows (facilitates) taking
offshore team captive

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Experienced Team
• Hemant Elhence, Chief Executive Officer
– Co-founder & COO of ECMi (Dallas), venture funded software product company
– Product-line VP at i2 – managed product portfolio with multiple offshore teams
– Manager at McKinsey & Co (Dallas), Consultant at TRG (Boston)
– Software engineer at Digital Equipment Corporation (Boston)
– BSEE IIT Delhi, MSEE Univ. of Massachusetts, MBA Univ. of Chicago
• Vinayak Joglekar, EVP & Chief Technology Officer
– Co-founder & CTO of ECMi, lead offshore (India) development center
– 22+ years experience in software architecture design & product development,
has built and mentored 100+ teams, hired 1000+ software professionals
– Successfully delivered off-shore software projects for 20+ companies incl. Alfa-
Laval, First Guarantty, Cyberdrawer, etc.
– BSME IIT Bombay, MBA IIM Calcutta
Team of seasoned professionals with extensive experience
in offshore software Product Development

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Our Clients

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Services Scope
Product
Development
Maintenance
Customer
Support
QA/Testing
• Automation
• Performance/usability
• Stress/compatibility
Application
Integration
Data Prep &
Loading
Configuration/
Deployment
• Full solution provider for small/mid-sized technology company
– Able to handle all related services
– Puts together tailored team and processes
Related Services
• Data Entry
• BPO

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Technology Skills
Synerzip team offers skills for variety of front end, back and helper tools in open
source as well as the licensed software.
Open Source Licensed Microsoft Database,
Datawarehousing
and OLAP
UI and Client
side
Ajax, Ruby on
rails, Struts, JSF,
Tiles, Eclipse
GEF
Flash,
Fireworks,
Dreamweaver
ASP.Net with
C# , Visual
C++, Visual
Basic
Actuate, Crystal reports ,
Cognos Visualizer,
Business objects
Server Side Java, J2EE,
JBoss,
Hibernate,
Spring, AspectJ,
Weblogic,
Websphere
ATL, COM,
DCOM, Biztalk
Server, SQL
Server 2005,
Cognos Powerplay,
Informatica, Oracle
8/9/10g, DB2, Hyperion,
MySQL, PostgreSQL
Tools CVS, Ant,
Maven, Cruise
Control,
Fitnesse, Open
STA, jMeter,
Watir, Selenium
Winrunner,
Loadrunner,
Rational Rose,
Quick Test Pro,
Rational Robot
Visual
Studio.Net,
nUnit,
nHibernate
Toad, Data Junction,
Erwin

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Discussion Topics
1. Synerzip Overview
2. QA/Testing Capabilities
• Overview
• Best Practices

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Why Leverage Synerzip for QA
1. Third-party authentication - independent,
“outside-in” perspective
2. Leverage Synerzip’s cumulative experience -
repository of know-how and best practices
3. Leverage specialized skills and processes
• Technical e.g. Automation, Load/Performance Testing, Usability
testing
• Test Strategy Design
• Test Management e.g. estimation, project management, metrics
4. Access to flexible capacity – ability to
increase/decrease capacity on-demand
5. Gain cost advantage of dual-shore operation

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Handles Full Scope of Testing
Testing Triad

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Testing Activities with SDLC

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Importance of Testing in SDLC
• Testing requires 40% of total efforts in SDLC
• Release decisions can be based on hard testing data, thus with proper
risk assessment
• Fixing of defects earlier in the SDLC is much cheaper!
• Agile methodology – Test driven development

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Discussion Topics
1. Synerzip Overview
2. QA/Testing Capabilities
• Overview
• Best Practices

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QA Best Practices
• QA Process
• Test case management
• Bug Tracking
• Test automation
• Performance Testing

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QA Process
We recommend and follow Agile
methodologies as a part of QA Process
 Agile methodologies generally promote: A project
management process that encourages frequent inspection
and adaptation.
 Each iteration is worked on by a team through a full
software development cycle, including planning,
requirements analysis, design, coding, unit testing,
and progress.
 As a part of Agile process we use following tools and
techniques such as continuous
integration,Fitnesse,nUnit/XUnit etc.

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Test Strategy
• Test planning
• Use cases
• Test case documentation
• Test case execution ( Black box , white box
testing)
• System Testing
• Acceptance Testing
• Usability Testing
• Compatibility Testing
• Continue Test case update
• Test automation (Automate regression test suite)

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Test Strategy (Continued)
Understanding of
requirements
1
Start preparing flow chart
/ block diagram based on
the understanding and
verify. 2
Come up with use
case diagrams.
3
Prepare Test out
line document and
get it reviewed.
4
Prepare Detail
testcase document
5
Execute it during
each test cycle.
6
Ad-Hoc Testing
7
Prepare Customer
scenarios document
support team.
9
Automate
regression Test
suite.
8
User acceptance
/Performance
/Security Testing
10

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System Testing
• Volume and stress testing: Can the system handle the
required data throughput, requests etc? What are the
upper bounds?
• Configuration testing: Does the system operate correctly
on all the required software and hardware configuration?
• Resource management testing: Can the system exceed
memory allocation limits?
• Security testing: Is the system secure enough?
• Recovery testing: Use pathological test cases to test
system recovery capabilities.
• Availability/reliability: Does the system meet the
requirements?

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Test case management
• We use opensource free tool TestLink
(http://testlink.org/wordpress/) for doing test case
management. TestLink is a web based tool
• TestLink enables easily to create and manage Test cases
as well as organize them into Test plans.
• Test plans allow team members to execute Test cases and
track test results dynamically, generate reports, trace
software requirements, prioritize and assign tasks.
• The tool has web based and its really useful for
management to track the testing status as per build.
• It cooperates with known Bug tracking systems as is
Bugzilla, Mantis and few more.

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Test Metrics
• We maintain the metrics generated by the
Testlink itself
• General Test Plan Metrics
• Overall Build Status
• Query Metrics ( user can form a query for e.g. build , top level test suite start
time , end time etc.)
• Failed Test Cases
• Blocked Test Cases
• Not run Test Cases
• Total bugs for each testcase.
• Charts ( Pie charts etc.)

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Bug Tracking
• We are familiar with BugZilla, Mantis, Test
track pro, etc.
• We make sure that all the required details
are there in the defect including good
summary, environment description, Proper
steps , attachments /screenshots etc.

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Test automation
• We believe in test automation and we
generally try to achieve 80-90% of the
testing using automated test suites.
• Based on the application we evaluate
different tools.
• We run the complete automated suite after
every build release.
• We use tools such as Selenium, Watir ,
Ruby , Perl, TCL.

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Performance Testing
• We conduct performance testing to
determine how fast some aspect of system
performs under particular work load
• We recommend load as well as stress
testing.
• We recommend opensource tool WebLoad
(http://www.webload.org/) , OpenSTA
http://opensta.org/

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Load Testing
• A load test is usually conducted to
understand the behavior of the application
under a specific expected load.
• Parameters used will be:
• Response Time
• Throughput
• Resource Utilization
• Tools like Jmeter, OpenSTA, LoadRunner,
Selenium can be used

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Stress Testing
• This testing is normally used to determine
the outer limits of the application.
• Tests are re-run with incremental number of
users until the application breaks down.
• Tools like Jmeter, OpenSTA, LoadRunner,
Selenium can be used

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Typical Performance Metrics
Sr.
No
Objective Performance Metrics Actionable Points
1. Ascertaining capacity of
the system
Resource utilization
Throughput
Enhancement of
hardware.
2. Bottleneck Identification
2.1 - Hardware Resource Utilization Increase in
hardware.
2.2 - Application Response Time, Resource
Utilization
Code review and
optimization.
2.3 - Application Server Response Time, Resource
Utilization, Server specific
monitors.
Tuning of server
configuration
settings.
2.4 - Database Server Response Time, Resource
Utilization
1) Tuning of
database server
2) Database and
query optimization.
2.5 - Network Bandwidth usage. Increase Network
bandwidth.
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Questions?

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Contact Information
• Hemant Elhence (Dallas based)
– hemant@synerzip.com
– Cell Phone: 214.762.4873
• www.synerzip.com
• HQ in Dallas, TX
– 14228 Midway Rd, #130, Dallas, TX 75244
– Office Tel: 469.322.0349
– Office Fax: 469.322.0490