1. Business Process Optimization
At Symphony Management Consulting we understand how HR works.
We understand the intricacies of labor law, union contracts, staffing needs
and payroll postings. We also understand SAP HCM. We understand it
because we’ve done it before. Your organization runs on procedures, not
(704) 556-2288 - office • (704) 556-2299 - fax
www.symphony-consulting.com on system derived functions. An ERP system needs to fit your business
requirements and your processes in order to be viewed as successful. Your
processes need to be efficient, flexible and automated, wherever possible.
Our team of HR experts can help you achieve your goals and realize the
maximum return on investment for your SAP HCM initiative.
How Symphony does it: Challenge
You may have already implemented SAP and are wondering - so what did
 Define and document the current
we get out of this? Or you’re about to implement wondering - what are we
business process procedures.
going to get out of this? In order to maximize your return on investment, it
 Analyze all integration touch-points is necessary for an organization to evaluate how they do business, to
and process handoffs, including; evaluate their processes and procedures to determine any potential breaks
- Cross-departmental and overlaps in the process.
- Cross system
- Multiple roles Solution
This is where Symphony can help.
 Review manual interventions and
steps. We will assist you in evaluating
what processes and deviations to
 Identify and review all reporting and those processes are occurring
documentation requirements. throughout your organization. We
will make recommendations on
 Recommend process improvements, how to streamline and automate
including; your processes to get the most out
- Streamlined steps
of your SAP HCM solution.
- Automated handling
- Checks and balances The challenge is to understand the entire organization, not just system
derived functions and screens, but the ‘why’ around what you do - your
 Document the changes and new business requirements. We strive to understand the underlying
process flows. requirements and recommend modifications that make sense for your
business needs. Symphony also makes sure to document and map out
 Implement suggested changes and recommended changes, so that your organization understands the impact
review feedback. and realizes the benefits. After implementing the changes, we review
feedback from those involved in the day-to-day operations to understand
the impact and measure results.
The Right Partner
Symphony Management Consulting is one of the leading providers of SAP
HCM consulting services. An SAP Partner and WBE certified business that is
managed and led by experienced SAP HCM consultants, we offer the most
qualified consultants available in the market today. Realizing that
companies today don’t want just an outsourcing provider, we strive to not
only assist you in your current need, but to become a trusted advisor to your
organization.