Swetha J has over 8 years of experience as a SAP Technical Architect. She has extensive expertise in designing and implementing SAP solutions including ECC, CRM, SCM/APO, BI, and portals. She is currently working as a Technical Architect at IBM India, where she leads the SAP architecture for Saint-Gobain. Previously, she worked at Wipro Technologies, where she managed SAP implementations for clients like Suzlon Energy. She has a proven track record of designing and delivering complex global SAP projects, and provides strategic guidance on technology architecture and roadmaps.

1. Swetha J Email id- swethsahana@gmail.com
SAP Technical Architect Mobile - +91 9629968729
Summary:
 Having 8 Years of experience in SAP Basis which involves architecting a solution using SAP to
achieve a defined business outcome.
 Large number of solution designs that are successfully implemented –> global rollouts, upgrades
and improvement projects.
 Combining an excellent knowledge of the business with extensive and detailed SAP expertise.
 Very successful in the design of efficient, effective and innovative solutions.
 Excellence in solution design, solution architecture, implementation and strategy.
 Very successful in the integration of SAP solutions within a business and in the integration of the
business processes with each other.
 Combining analytical and methodical thinking with good communication skills.
 Good team player and leader.
 Team lead of application and infrastructure teams from the architecture standpoint.
 Proven track record in "Getting things done", "Making it happen" and "Adding value for my
clients"
 Presently Working in IBM India Pvt. Ltd. As SAP Technical Architect for SAINT GOBAIN Account
since March 2012.
 Worked in Wipro Infotech from July 2007 , a division of WIPRO Ltd. as Senior SAP BASIS
consultant and Managed a team of 25, driving the ITILV3 implementation in the team and
handling all the escalation/escalated technical SAP issues.
Skills:
 ERP → SAP R/3 Enterprise 4.7, ECC 5.0 & ECC 6.0
 Netweaver → 7.0 to 7.4
 New Dimensions  CRM, SCM/APO, BI, Content server, Business Objects,SAP PI
 Operating System → Windows, HP UNIX & IBM AIX, SUN Solaris.
 Database → MS SQL Server, Oracle, MaxDB,DB2/UDB
 Backup  IBM Tivoli Storage Manager, Veritas Net backup
 Platforms  Xseries, Pseries (P750)
 Virtualization  VMWARE
 New Technologies  SAP HANA
Experience:
March 2012- Till date – IBM India Pvt. Limited, Chennai.
Onsite Assignments:
 Visited Brno-Czech Republic on Transition purpose in May 2012.
 Was a key participant in Steering Committee meeting with customer in Paris, FR in September 2014.
IMPLEMENTATION – SAP BASIS
• Performed NETWEAVER 740 based implementations of ECC6.0 with EHP 7 SPS02
• SAP SOLMAN 7.1 SPS10 implementation on DB2 on AIX 7.1
• EHP7 Upgrades for ERP6 Systems on various platforms.
• SAP Business Objects Implementations
• SCM/APO based on Netweaver 731 Implementations.

2. • Extranet Portal 7.01 Implementations.
• BI Upgrades from BW 3.5 to BI 7.02/7.3 to 7.4
Notable Projects Undertaken/Worked on: (with current as first)
Project 1: SAINT-GOBAIN
Company Profile: The Saint-Gobain is a world leader in each of its competencies. As Producer,
Processor and distributor of materials (glass, ceramics, plastics, cast iron, pipes, abrasives, technical
fabrics etc.), Saint-Gobain transforms raw materials into advanced products for use in our daily lives, as
well as developing tomorrow’s innovations. Saint-Gobain operates in 54 countries worldwide, is one of
the world’s hundred leading industrial corporations, and fields a workforce of over 207,000.
AS A SAP TECHNICAL ARCHITECT
 Responsible for all aspects of a systems solution, including those that are targeted towards
customer relations, human resources, product lifecycles and supply chains.
 The main areas of responsibilities include, but are not limited to, the following:
o SAP Applications Technical Architecture design
o SAP Applications Technical Security
o SAP Applications Technical Administration and Monitoring
o SAP Applications Backup and Recovery
o SAP Applications Disaster Recovery technical design
o Cloning of SAP applications and cloning automation tools
o Technical Landscape design and documentation
o Technical platform for tools used to test SAP applications
o Integration of SAP and related non-SAP applications into the existing infrastructure,
including processing hardware, storage and network.
 Sets standards, strategies and procedures across the development lifecycle in the areas of
systems integration and testing and ensures that practitioners adhere to them.
 Architecting Data center migrations and contributing to Cloud migration projects.
 Provided solution design for 20+ complex projects, 45 medium range projects and 32 simple
projects – Led 2 Data center migrations successfully from infrastructure standpoint.
 Maintains an in-depth knowledge of specific technical areas and provides expert advice
regarding their application. Can supervise specialist technical consultancy.
 Architect suitable solutions for opportunities in the related domain Contribute to proposal build,
orals, etc. across the opportunity cycle. ( From Engagement to Delivery)
 Provide strategic direction to the competency build for the area in terms of areas of focus and
related roadmaps.
 Reviews system design to ensure selection of appropriate technology, efficient use of resources
and integration of multiple systems and technologies.
AS CLIENT TECHNICAL LEADER & ACCOUNT SME (STRETCH ROLE)
My Roles & Responsibilities:

3. • Client Technical Lead & Account SME (Subject Matter Expert) for the SAP support for this
glass pioneer.
• Ensured smooth transition of this project from Europe to India.
• Provided KT for the team on this project and ensured 100% completion of cascade KT.
• Managed SAP Basis 150 instances spanning ECC, BI, SCM/APO, EP, Content server and BO
• Prime Focal for performance analysis & fine tuning, Refresh activities, Reorganization activities
and DRP tests.
• Point of escalation as Technology SME for all SAP technical issues.
• Played the role of change focal to ensure no failed changes and incident focal and ensured 81%
reduction of incidents.
• Performed successful DRP tests (Active, Passive, Standby, Storage mirroring etc) and received
appreciation mailers from Saint Gobain Director.
• Received notable appreciations from Saint Gobain Competency Lead for RFC Analysis and
Table level analysis and performance tuning.
• Has prepared 140 documents for knowledge sharing like Process, Policy and Work procedures for
SAP Saint Gobain environment, Roles and responsibilities and building the KEDB.
• Audit Focal for Internal and external PMC and driving skill enablement programs for the team.
• Playing the role of Performance tuning focal for all contracts of Saint Gobain
• Led all technical activities spanning all OS, Backup, DB, SAN and SAP technologies.
• Project Focal for all new Builds and new requirements.
• Major contributor in proactive EWA analysis and recommendations for standard SAP systems-
Risk mitigation ( Rated 6/7 by customer for proactive actions)
• Host and schedule Weekly meetings, action tracking, Local Technical Committee meetings
with customer and ensure 100% technical CSAT.
July 2007- March 2012 – Wipro InfoTech, Mysore.
Project 2: SUZLON ENERGY LIMITED (IN WIPRO – handled 20 similar projects)
Company Profile: The Suzlon Group is ranked as the world’s fifth largest wind turbine supplier, in
terms of cumulative installed capacity, at the end of 2010. The company’s global spread extends across
Asia, Australia, Europe, Africa and North and South America with over 18,000 MW of wind energy
capacity installed in 28 countries, operations in 32 countries. To manage this mammoth enterprise, SAP
was implemented for gaining a competitive edge over others in the market and manages the business
better.
AS SENIOR SAP BASIS CONSULTANT AND TEAM LEAD:
• Prime Focal (SPOC) for the SAP support for this energy behemoth.
• Managed the Huge landscape with 145 servers of IBM AIX 5.3, Oracle 10g (except DMS) each
belonging to different SAP solution ranging from SAP ECC 6.0 (dual stack), EP 7.0 (Pure Java) to
New dimensions like CRM, PLM, SEM,SCM, APO etc.
• Successfully performed EHP upgrades on SOLMAN and BI.
• Parameter fine tuning and shared memory management.
• Executed the SBP upgrade on all Oracle DB systems.
• Oracle Patchset upgrade / Interim patches installation on all servers.
• Performed DMS (Content Server) MaxDB database restoration and recovered the database
(Point in Time) after crash & corruption.
• Successfully conducted Near and Far DR drills and recovery.
• Accomplished Kernel upgrades successfully in all systems with latest ABAP corrections.
• As a part of Problem and Crisis management support according to ITIL V3 standards, effectively
addressed all repetitive and MAJOR incidents.

4. • Notable Major Incident was to restore all 145 servers back to normalcy after the XIV storage
crashed which I successfully executed.
• Backup administration on SAP involving integration with IBM Tivoli Storage Manager and
troubleshooting of any util file/TSM issues.
• EWA analysis, review and implementation of recommendations month on month.
• End to End Database and SAP management.
• Provided 6 Value Adds proactively to the customer for improved performance of the system,
compliance to SAP standards and had month on month review.
• Implemented the Digital Signature in SAP for Form 16 as a part of financial year ending
activities.
• Capacity Planning, Client Copies and Proactive Performance tuning.
• HTTPS and SSL configuration for secured access in both ABAP and Java stack systems.
• Live Cache Administration as a part of APO.
• Set up Service Desk and ChaRM for better software change management control.
• Implemented ITILV3 process and procedures for the customer.
• Monthly Performance report preparation and review of action plans in future.
• Implemented 3 Service Improvement Plans for this client and facilitated smooth CRM GOLIVE.
• As a Junior architect helped in sizing and workload measurement for upcoming projects &
builds.
• Key contributor in HRMS implementation project using EP 7.0. Implemented best architectural
principles in SAP/DB for better stable builds.
Managerial Experience:
Roles and Responsibilities:
• Interface between Engineers and Management
• Handling Customer Escalations.
• Implementing ITILV3 in the day-day activities of the team.
• Call Audits, Security Audits and Access control Management.
• Annual Review presentations to customer for contract renewal.
• Monthly review meetings with the customer and higher management
• Weekly team meeting for analyzing on Highlights and Lowlights within the team.
• Part of Problem and Change management team
• Implementation of IRMC (Information Risk Management Compliance) in the team.
• Initiate Service Improvement Plans and CSI.
• Critical Support for escalated calls.
• Minimizing customer escalations and increasing C-SAT.
• Team review Meetings’ organizing & MOM updates.
• Trainings on SAP, Oracle for all reportees.
• Automation of monitoring to scale up the monitoring team to incident management.
Academic Qualifications:
• M.S in Systems Engineering from BITS, Pilani with CGPA of 10/10.
• B.Sc in Electronics & Communication from Madurai Kamaraj University with 90.3%
• 12th from TamilNadu Higher Secondary board with 94%
• 10th from TamilNadu Matriculation board with 90%.
Trainings Attended:
• Architectural Thinking

5. • Team Solution Design Workshop
• Architect Mentorship Workshop (Experienced)
• UMF Modelling for solution architects
• Process Modelling & Implementations using BPM.
• Preparing a Business Case
• Process, Tools and Implementations for design
• SAP HANA Overview
• Cloud Computing Basics
• SAP BASIS Administration
• Oracle Dataguard L2.
• DB2/UDB Administration on LUW 10.1
• IBM Tivoli Storage Manager.
• ITIL V3 Foundation.
• Technical Interview Panelist. (TCAC)
Trainings Given:
• SAP BASIS Training for beginners ( 65 Participants – 4 batches- IBM)
• Oracle Basics Training for Beginners ( 25 Participants – WIPRO)
• SAP Training on Monitoring and health checks (15 Participants – WIPRO)
• ITIL V3 Foundation Training ( 30 Participants – WIPRO & IBM)
Achievements:
• Received Regional Technical Leadership Excellence award for new architecture on Near-
continuous High availability SAP Global instance. (IBM)
• Received Lakshya award for exhibiting ‘Client First’ (IBM)
• Received the GOLD MILE award for delivery excellence in Saint Gobain project. (IBM)
• Received the BLUE MILE award for best individual performance (IBM)
• The “HALL OF FAME” -for best performance in the whole Delivery Centre India,from IBM for
fostering best client satisfaction and best delivery. (IBM)
• Broadcast Video across IBM India on “I DELIVER” (IBM)
• Best Team award for Client First (IBM)
• Galaxy Award for making the SAP team, the Best Technical Domain (SAP) among 15 teams.
(WIPRO)
• Outstanding Champion Award twice for Excellent Service to customers.(WIPRO)
• Outstanding Contributor Award from Suzlon Customer for managing the CRISIS effectively.
(WIPRO)
• Best Dedicated Team member award. (WIPRO)
• Best Lead Award for Operational excellence. ( WIPRO)
• Received 128 written appreciations from various customers.
• Best Presenter Award for Customer Annual Review presentation. (WIPRO)
• First Prize in ITILV3 poster presentation. (WIPRO)
• Gold Medalist (First Rank) in M.S from BITS Pilani.
• Gold Medalist (University First Rank) in B.Sc E & C.
Personal Details:
Full Name : Mrs.Swetha J
Father Name : Mr.Y Jambunath

6. Date of birth : 11/11/1986
Languages Known : English, Hindi, Tamil
Nationality : Indian
Marital Status : Married
Permanent Address : Flat 3A, Ramaniyam Sampoorna, 73, LB Road, Thiruvanmiyur, Chennai - 41

7. Date of birth : 11/11/1986
Languages Known : English, Hindi, Tamil
Nationality : Indian
Marital Status : Married
Permanent Address : Flat 3A, Ramaniyam Sampoorna, 73, LB Road, Thiruvanmiyur, Chennai - 41