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Designated Editor
Speaking Series     Social Media
                    Editorial Calendar
                    Tools for efficiency & efficacy
                    Yankee IABC Experts Series

                    Suzanne McDonald | Content & Social Strategist

                    Sue@DesignatedEditor.com


                         @Sue_DesigEditor
suzanne’s experience
              Social Media
              Strategies professor


  6 years                            Page 1




  Masters in Journalism
  & Mass Communications              BA in Journalism




                                               www.designatededitor.com   2
Paid media vs. owned media




                   www.emarketer.com/Article.aspx?R=1008948
@Sue_DesigEditor                                www.designatededitor.com   3
www.designatededitor.com   4
Challenges we’ll address
 o What should an editorial calendar look like?

 o How to discover influencers?

 o How to be as efficient as possible?

 o How to measure and boost ROI?

 o How to integrate across platforms?


 @Sue_DesigEditor                        www.designatededitor.com   5
4 elements of social media planning

 Stage 1 Your audience & keywords

 Stage 2 Find & leverage the right tools

 Stage 3 Integrate social media channels

 Stage 4 Social media optimization & metrics




 @Sue_DesigEditor                          www.designatededitor.com   6
All-in-one platform tools




@Sue_DesigEditor            www.designatededitor.com   7
Stage 1Audience & influencers

o Who might be your best advocates?

o What are their defining characteristics?

o What are they looking for?

o Are you using the right vocabulary?




@Sue_DesigEditor                        www.designatededitor.com   8
WordPress is free & versatile




@Sue_DesigEditor                www.designatededitor.com   9
Keywords: Your prospects’ vocabulary




@Sue_DesigEditor               www.designatededitor.com   10
Keywords: Your prospects’ vocabulary




@Sue_DesigEditor               www.designatededitor.com   11
Keywords: Include in Titles and Descriptions




  @Sue_DesigEditor                  www.designatededitor.com   12
Influencer-finder tools
who is your audience?




@Sue_DesigEditor          www.designatededitor.com   13
who is your audience?




@Sue_DesigEditor        www.designatededitor.com   14
Earned
media
placement
tool




  @Sue_DesigEditor   www.designatededitor.com   15
Other influencertools to consider




@Sue_DesigEditor             www.designatededitor.com   16
Stage 2 Use the right strategic tools
o Editorial calendars

o Blogs: Yours and others’

o Email newsletters

o Search marketing best practices




 @Sue_DesigEditor                   www.designatededitor.com   17
Editorial calendars




 @Sue_DesigEditor     www.designatededitor.com   18
Blogs cited as least expensive for B2C & B2B




                                    www.designatededitor.com   19
Tools to drive blogs & content




@Sue_DesigEditor                 www.designatededitor.com   20
Multimedia blog




 @Sue_DesigEditor   www.designatededitor.com   21
email




          http://www.readwriteweb.com/cloud/assets_c/2011/09/infographic_abs_final-33590.php
@Sue_DesigEditor                                                        www.designatededitor.com   22
@Sue_DesigEditor   www.designatededitor.com   23
who is your audience?




@Sue_DesigEditor        www.designatededitor.com   24
Stage 3 Integrate social media channels
o Claim social profiles

o Determine most relevant social channels

o Monitor, engage & integrate

o Understand sentiment analysis

o Weave your content across platforms


 @Sue_DesigEditor                  www.designatededitor.com   25
Integrate appropriate social media channels




                                 Bruno Maia, IconTexto
                              http://www.icontexto.com
                                      www.designatededitor.com   26
Creating Facebook updates
o Provide sneak-peeks & previews
o Create conversations & contests
o Conduct polls & ask questions
o <250 characters = 60% more Likes
o Photos & video = 2x engagement

                                  www.designatededitor.com   27
Targeting ads
•    Towns & cities     • Interests & Likes
•    Education          • Age
•    Gender
•    Marital status




    @Sue_DesigEditor                 www.designatededitor.com   28
tactics

Discover major companies with Search

Categorize prospects with Tags

Participate inGroups specific to your industry

Contribute your expertise withAnswers

Find andConnectwith key influencers

Host or attend anEvent and share it

 @Sue_DesigEditor                       www.designatededitor.com   29
Skills & Expertise page

Auto-
suggestions




                          www.designatededitor.com   30
Lingering
questions




@Sue_DesigEditor   www.designatededitor.com   31
www.emarketer.com/Article.aspx?R=1008929

@Sue_DesigEditor                                www.designatededitor.com   32
@Sue_DesigEditor   www.designatededitor.com   33
www.designatededitor.com   34
Show your expertise visually or curate others’




  @Sue_DesigEditor                   www.designatededitor.com   35
@Sue_DesigEditor   www.designatededitor.com   36
QR codes: How to make ’em




              http://mashable.com/2011/07/23/creative-qr-codes/ 37
                                              www.designatededitor.com
who is your audience?




@Sue_DesigEditor        www.designatededitor.com   38
who is your audience?




@Sue_DesigEditor        www.designatededitor.com   39
Stage 4 Social media optimization & metrics

o Be more efficient
o Be more effective
o Optimize for performance
o Calculate your ROI




@Sue_DesigEditor                    www.designatededitor.com   40
@Sue_DesigEditor   www.designatededitor.com   41
who is your audience?




@Sue_DesigEditor        www.designatededitor.com   42
Stage 4 How are we doing?




@Sue_DesigEditor            www.designatededitor.com   43
Facebook Insights
Engagement &Relevance




                        www.designatededitor.com   44
Google Analytics: soon + social




@Sue_DesigEditor          www.designatededitor.com   45
who is your audience?




@Sue_DesigEditor        www.designatededitor.com   46
Benefits of social media planning
  More efficient & effective
  Longer-lasting vs. paid media
  Now you’ll know what’s working
  Reduced customer service costs
  Understand & relate to clients
  Your clients see your team as experts
  Broader brand-building boosts awareness

@Sue_DesigEditor                     www.designatededitor.com   47

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Tools to Drive Your Social Media Editorial Calendar by Designated Editor

  • 1. Designated Editor Speaking Series Social Media Editorial Calendar Tools for efficiency & efficacy Yankee IABC Experts Series Suzanne McDonald | Content & Social Strategist Sue@DesignatedEditor.com @Sue_DesigEditor
  • 2. suzanne’s experience Social Media Strategies professor 6 years Page 1 Masters in Journalism & Mass Communications BA in Journalism www.designatededitor.com 2
  • 3. Paid media vs. owned media www.emarketer.com/Article.aspx?R=1008948 @Sue_DesigEditor www.designatededitor.com 3
  • 5. Challenges we’ll address o What should an editorial calendar look like? o How to discover influencers? o How to be as efficient as possible? o How to measure and boost ROI? o How to integrate across platforms? @Sue_DesigEditor www.designatededitor.com 5
  • 6. 4 elements of social media planning Stage 1 Your audience & keywords Stage 2 Find & leverage the right tools Stage 3 Integrate social media channels Stage 4 Social media optimization & metrics @Sue_DesigEditor www.designatededitor.com 6
  • 7. All-in-one platform tools @Sue_DesigEditor www.designatededitor.com 7
  • 8. Stage 1Audience & influencers o Who might be your best advocates? o What are their defining characteristics? o What are they looking for? o Are you using the right vocabulary? @Sue_DesigEditor www.designatededitor.com 8
  • 9. WordPress is free & versatile @Sue_DesigEditor www.designatededitor.com 9
  • 10. Keywords: Your prospects’ vocabulary @Sue_DesigEditor www.designatededitor.com 10
  • 11. Keywords: Your prospects’ vocabulary @Sue_DesigEditor www.designatededitor.com 11
  • 12. Keywords: Include in Titles and Descriptions @Sue_DesigEditor www.designatededitor.com 12
  • 13. Influencer-finder tools who is your audience? @Sue_DesigEditor www.designatededitor.com 13
  • 14. who is your audience? @Sue_DesigEditor www.designatededitor.com 14
  • 15. Earned media placement tool @Sue_DesigEditor www.designatededitor.com 15
  • 16. Other influencertools to consider @Sue_DesigEditor www.designatededitor.com 16
  • 17. Stage 2 Use the right strategic tools o Editorial calendars o Blogs: Yours and others’ o Email newsletters o Search marketing best practices @Sue_DesigEditor www.designatededitor.com 17
  • 18. Editorial calendars @Sue_DesigEditor www.designatededitor.com 18
  • 19. Blogs cited as least expensive for B2C & B2B www.designatededitor.com 19
  • 20. Tools to drive blogs & content @Sue_DesigEditor www.designatededitor.com 20
  • 21. Multimedia blog @Sue_DesigEditor www.designatededitor.com 21
  • 22. email http://www.readwriteweb.com/cloud/assets_c/2011/09/infographic_abs_final-33590.php @Sue_DesigEditor www.designatededitor.com 22
  • 23. @Sue_DesigEditor www.designatededitor.com 23
  • 24. who is your audience? @Sue_DesigEditor www.designatededitor.com 24
  • 25. Stage 3 Integrate social media channels o Claim social profiles o Determine most relevant social channels o Monitor, engage & integrate o Understand sentiment analysis o Weave your content across platforms @Sue_DesigEditor www.designatededitor.com 25
  • 26. Integrate appropriate social media channels Bruno Maia, IconTexto http://www.icontexto.com www.designatededitor.com 26
  • 27. Creating Facebook updates o Provide sneak-peeks & previews o Create conversations & contests o Conduct polls & ask questions o <250 characters = 60% more Likes o Photos & video = 2x engagement www.designatededitor.com 27
  • 28. Targeting ads • Towns & cities • Interests & Likes • Education • Age • Gender • Marital status @Sue_DesigEditor www.designatededitor.com 28
  • 29. tactics Discover major companies with Search Categorize prospects with Tags Participate inGroups specific to your industry Contribute your expertise withAnswers Find andConnectwith key influencers Host or attend anEvent and share it @Sue_DesigEditor www.designatededitor.com 29
  • 30. Skills & Expertise page Auto- suggestions www.designatededitor.com 30
  • 31. Lingering questions @Sue_DesigEditor www.designatededitor.com 31
  • 33. @Sue_DesigEditor www.designatededitor.com 33
  • 35. Show your expertise visually or curate others’ @Sue_DesigEditor www.designatededitor.com 35
  • 36. @Sue_DesigEditor www.designatededitor.com 36
  • 37. QR codes: How to make ’em http://mashable.com/2011/07/23/creative-qr-codes/ 37 www.designatededitor.com
  • 38. who is your audience? @Sue_DesigEditor www.designatededitor.com 38
  • 39. who is your audience? @Sue_DesigEditor www.designatededitor.com 39
  • 40. Stage 4 Social media optimization & metrics o Be more efficient o Be more effective o Optimize for performance o Calculate your ROI @Sue_DesigEditor www.designatededitor.com 40
  • 41. @Sue_DesigEditor www.designatededitor.com 41
  • 42. who is your audience? @Sue_DesigEditor www.designatededitor.com 42
  • 43. Stage 4 How are we doing? @Sue_DesigEditor www.designatededitor.com 43
  • 44. Facebook Insights Engagement &Relevance www.designatededitor.com 44
  • 45. Google Analytics: soon + social @Sue_DesigEditor www.designatededitor.com 45
  • 46. who is your audience? @Sue_DesigEditor www.designatededitor.com 46
  • 47. Benefits of social media planning  More efficient & effective  Longer-lasting vs. paid media  Now you’ll know what’s working  Reduced customer service costs  Understand & relate to clients  Your clients see your team as experts  Broader brand-building boosts awareness @Sue_DesigEditor www.designatededitor.com 47

Hinweis der Redaktion

  1. www.emarketer.com/Article.aspx?R=1008948
  2. Be sure to have a conversion, such as a newsletter signup
  3. Be sure to have a conversion, such as a newsletter signup
  4. Hashtagsas well
  5. Demonstrate thought-leadership, brand personality(example) B2B = P2P -&gt; people want to interact with other humans, blogs &amp; social make it possible, changing the way businesses interact forever
  6. Editorial calendar should include: Holidays,Conferences Important dates/events that you’d like to get a post out ahead ofEmbed YouTube,Record your presentations,Review the books you’re reading,Schedule aheadBe sure to appoint an Editor and content quality control, a function DE provides for some clients, along w Editorial Calendar developmenthttp://sncr.org/2010/02/19/journalists-use-of-social-media-is-surging-according-to-2nd-annual-middlebergsncr-survey-of-media-in-the-wired-world/80% of journalists believe bloggers have become “important opinion shapers.” Society for New Communication Research  
  7. Various channels that get leads: 52% of marketing pros said leads via blog had lower cost of acquisition.
  8. Search marketing best practices: no duplicate content, enablesocial sharing with share buttons
  9. http://www.readwriteweb.com/cloud/assets_c/2011/09/infographic_abs_final-33590.php
  10. Demonstrate thought-leadership, brand personality(example) B2B = P2P -&gt; people want to interact with other humans, blogs &amp; social make it possible, changing the way businesses interact forever
  11. Your website and blogEmail newsletterSocial mediaBlogger relations &amp; PRIn-person interactionsAdditional outreach platformsTying it all together
  12. Offer discounts &amp; exclusives
  13. Set daily or lifetime budget Set your run scheduleChoose CPC or CPM Fewer clicks = CPCBid higher than suggested Track your performance
  14. Search and tagGroups – ConnectAnswersEvents
  15. 81% of respondents said they were more likely to trust a Fortune 1000 CEO if he was on Twitterwww.emarketer.com/Article.aspx?R=1008929
  16. Slideshare has 5x more business owner traffic than other platforms, Source: SlideShare, Comscore
  17. Demonstrate thought-leadership, brand personality(example) B2B = P2P -&gt; people want to interact with other humans, blogs &amp; social make it possible, changing the way businesses interact forever
  18. Challenge: It’s not working the way we’d thought! Takes too much time! People are complaining.Benefit: Cheaper than paid media &amp; longer-lasting. Take time to focus on what works. Respond and treat complaints on social media as any good customer service pro would Solution: Analyze &amp; adjust &amp; respond (to complainers &amp; yourself)
  19. What works &amp; Your consumers vs. fans
  20. The more content you create, the feedback you get, the more data to crunch and better understand your audience.Initially, it’s like an echo chamber, but as the voices increase, a clearer picture emergesGoogle Analytics: Map overlay, keywords, where they’re coming from
  21. Be sure to have a conversion, such as a newsletter signup