1. SUZANNE DONOHOE
986 Pinehurst Drive, Smyrna Georgia 30080 • (404) 421-8403 • marketing@suzdonohoe.com
QUALIFICATIONS SUMMARY
A high-performing, results-oriented marketing professional experienced with both client and agency sides of the
business. Over 19 years of progressive experience coupled with a unique blend of creative and analytical abilities.
Innovative problem solver with excellent communication, leadership and interpersonal skills. Expertise includes:
• Brand Positioning Development • Media Planning, Negotiation & Placement • Consumer & Competitive Research
• Strategic Marketing Planning • Customer Relationship Management • Creative Strategy Formulation
• Agency Management • Cross-Functional Team Leadership • Marketing Analysis
PROFESSIONAL EXPERIENCE
FLOOR AND DÉCOR, Atlanta, Georgia
Jan 2016 – Current
Jan 2014-Jan 2015
Marketing and Media Consultant
Advise and collaborate with store managers and regional directors on optimal marketing platforms for new store
openings based on budgets while ensuring maximum ROI.
Plan, negotiate and place advertising campaigns including online, broadcast, direct mail, print and OOH to drive
consumer awareness and traffic for new and existing stores.
Create, evaluate, and execute promotional events with partnering agencies to drive excitement and incremental store
traffic.
THE HOME DEPOT, Atlanta, Georgia
Apr 2012-Aug 2013
CRM Marketing Consultant
Increased ROI by 25% by analyzing customer involvement online and developing a coupon re-engagement program.
Evaluated effectiveness of different media channels (direct mail, e-mail, and mobile) both regionally and nationally to
deliver recommendations for continued lead generation growth.
Directed agency to ensure creative development was aligned with target audience and brand positioning.
Created forecast and budgeting tools to manage and achieve yearly spend and growth.
INFO RETAIL, Atlanta, Georgia
Jan 2011- Jan 2012
Marketing Manager
Account Manger partnering with primary clients to develop and execute critical retail environment programs, shopper
marketing initiatives, branding and merchandising projects.
Developed in-store creative via packaging and signage to promote new product promotion.
Supervised creative and production teams to meet timelines, deliverables and adhere to quality control processes.
Fostered key client relationships to ensure continuous development and agency growth.
2. THE HOME DEPOT, Atlanta, Georgia
Feb 2002 - May2010
Merchandise Marketing Manager 2007-2010
Drove $10-15 million in incremental sales by leading cross-functional marketing teams to execute promotional
programs designed to support merchandising initiatives.
Negotiated over $28 million per year in incremental funding and partnered with suppliers to plan advertising programs
proven to grow market share.
Developed integrated marketing plans and strategies supporting merchandising objectives of $10 billion department.
Initiated and led research programs and integrated consumer insights into development of new packaging and in store
environment to ensure optimal customer experience resulting in double digit sales growth.
Worked with international teams in Puerto Rico and Canada to create alignment with corporate merchandising goals.
Launched first ever successful national partnership with Martha Stewart Living across multiple platforms.
Media Manager
Planned and managed national print and online advertising budgets in excess of $300 million, driving efficiencies
throughout media lifecycle.
Led cross-functional teams including Multi-Cultural, Sports Marketing, Online, CRM, Gift Card, Credit Marketing,
Public Relations and Community Affairs to produce 360-degree marketing campaigns.
Performed statistical analysis and created regionally specific multifaceted guerilla marketing plans to defend and gain
market share against new and existing competitors.
Hired, trained, and developed a high-performing staff of 13 supervisors and coordinators.
Managed agency relationships and directed media programs ensuring consistent brand positioning across mediums.
ABC RADIO, Atlanta, Georgia
Jan 1999- Feb 2002
Sales Support Manager
National Sales Coordinator
Supported National Sales Manager in all areas, up to and including performing as backup NSM.
Functioned as liaison between account executives, agencies and clients.
Provided post buy/promotion follow through service to ensure client satisfaction.
Interviewed, hired, trained, and managed Sales Support Team & Intern staff of 16.
Interpreted and optimized ratings data to produce client-specific marketing materials.
THOMAS REGISTER INC., Atlanta, Georgia
Feb 1998-Jan 1999
Marketing Coordinator
Created client-specific proposals for Regional Marketing Manager and sales staff.
Performed research and analysis to gauge the company's advertising effectiveness.
METRO TRAFFIC INC, Los Angeles, California
Sep 1996- Feb 1998
Associate Director of Marketing
Created sales presentations that were instrumental in winning new business.
Interpreted complex, multi-layered research data and presented it in useable sales formats.
Compiled post-broadcast reports to confirm clients’ results.
Coordinated and presented annual budget figures.
3. INITIATIVE MEDIA, Los Angeles, California
Sep 1995- Sep 1996
Media Coordinator/Assistant Buyer
Communicated multiple client objectives to various media outlets (TV, Print, Radio).
Resolved advertising buy discrepancies to ensure client satisfaction.
Compiled data to create post-buy reports.
EDUCATION
California State University, Northridge
Bachelor of Business Administration – 1994