1. Suzan Taubel
104 Blazing Ct. Dayton, Ohio 45431
937-830-0253
Objective: Seeking a position in a medical setting utilizing my skills and talents. Eager to expand my knowledge
and be part of a fast paced work environment.
Dec., 10 to present Kettering Health Network – Miamisburg, Ohio
Cash Posting and Reimbursement Team Lead - Responsible for insuring the posting of over 10
million dollars a month, Responsible for 22 employees, drafting and implementing policies and
procedures for the team and the network, problem solving issues and implementing improvements
when necessary, collaboration with other teams and departments to ensure processes are working
properly, balancing the cash postings monthly along with all other duties for month end reporting
and other assigned duties as needed. Successfully merging a team both the facility and professional
cash posters to post in Enterprise posting. Cross trained in HB and PB payment posting. Train
posters to post in Hospital and professional posting. Make workflows, policies and procedures.
Send Daily Update on Hospital and Physician cash status report.
Network CBO Customer Service - Duties included customer service for the network customers for
both KHN(hospital) and KPN (physician), facilitating resolution with issue involving billing and
posting, educating customers in regards to policy coverage, personally collecting and processing
over $100K per month and assisting the team lead and manager with process improvements to
ensure customer satisfaction.
EPIC 2013, 2014 and 2015 Certified in Resolute Professional Billing Payment Applications
Jun, 08 - Dec., 09 Dayton Physicians, LLC Pathology Lab – Dayton, Ohio
Pathology Support Associate - Responsible for insuring the efficient flow of activity in a histology
laboratory, to include but not limited to: receiving, logging, accessioning, grossing, processing and
embedding tissue specimens; fluid maintenance in Tissue-Tek VIP processor; typing the gross
description and transcription of the pathologists’ diagnosis using the AP Easy program; printing
and faxing final reports to the requesting physicians; entering of charges for Pathology and
Radiation/Oncology using the CERNER program (AS400 based), as well as in NextGen.
Dayton Physicians, LLC Central Business Office – Vandalia, Ohio
Charge Entry Specialist - Duties included: Coding the Hematology/Oncology chemotherapy
charges; responsible for insuring the timely entry of said charges. Validation of tickets as
submitted from various offices.
Jan., 07 – May, 08 Pathworks, Inc. – Centerville, Ohio
Histo-Tech - Responsible for the general operation of: tissue processors (Tissue-Tek VIP, Fissure
266MP), various embedding machines, Hacker Linear stainer, Sauker Tissue-Tek cover slipper.
Performed special stains (AFB and Gram) and evaluated and grossed and cut skin specimens.
Labeling and preparation of slides for quality control and sending out to off-site pathologist for
evaluation.
Mar., 04 – Jan., 07 Orthopedic Associates of SW Ohio, Inc. – Vandalia, Ohio
Insurance Billing Representative – Principle clerk for all UHC billing; reviewed AR reports for
UHC and worked on resolution of patient accounts that were outstanding (increased UHC account
payments from $30,000 to $130,000 monthly in first four months of employment by frequent and
thorough review of AR reports. Reduced outstanding past due accounts from $250,000 to
$100,000.); entered MRI charges, patient payments and all charges generated daily.
June, 01 – Mar., 04 Dayton Ear, Nose and Throat Surgeons, Inc. – Centerville, Ohio
Receptionist/Insurance Biller – Duties included: checking patients in and out and collecting co-
payments; scheduling patient utilizing the Mysis system; entered in charges; collected and entered
accounts receivable (patient payments, insurance payments); submitted follow-up claims as needed
Due to my ability to learn quickly and my willingness to tackle new challenges, I was promoted to
insurance billing.
1993 – 1997 United States Air Force – Andrews AFB, Maryland
2. Intensive Care Medical Technician/EMT - Responsible for: distributing medications; performing
IV insertions; drawing of blood samples and monitoring telemetry units.
Education:
2005 – 2007 Sinclair Community College – Dayton, Ohio
Course of Study: Accounting
1986 - 1990 Greenon High School – Springfield, Ohio
References: References are available upon request.