Susana Gómez Royo

Slough, United Kingdom United Kingdom

GPO Support Analyst- Customer Service and Sales at Mizuno Corporation

Retail

Delivering Training materials for new employees in Customer Service and Training them in Italy offices. Customer Service Team Leader: Responsible for monitoring, evaluating and enhancing customer service functions to assure the highest level of service and productivity. # Credit Control: setting up key performance indicators; setting up aged debt reporting procedures; team working and liaising with Customer Service, Sales and Finance; reconciliation of customer accounts (charges, credit notes, group invoicing, and so on) # Payroll Manager: at an American firm located in Maidenhead, UK; reporting to the Finance Director and to Human Resources; supervising a team of four; extensive liaison ...