1. Susan M. Garrigan
5876 South Street Rd. Auburn, N.Y. 13021
susanmaygarrigan@gmail.com / 315-751-0893
To whom it may concern,
I provide invaluable knowledge and experience in all general business practices. I am a highly motivated,
well organized, result oriented person with a natural gift for data analysis and problem solving that often exceeds
many knowledge or educational requirements of a job. I have an outstanding proven track record of results and
continuous improvement in such instances in my career. I have been accredited for the development and complete
restructuring of company policies to meet NADCAP, A9100 quality, customer requirements and much more. I am
respectful and effective in motivating others and believe that teamwork is the foundation of success for every
company. I have several years of experience in managing multiple departments within a company, family owned
business and my own business. If this is what you are looking for then I would greatly appreciate the opportunity to
speak with you about how I might benefit the future of your company.
My business experiences include the analysis, development and implementation of many procedures that
emphasize the importance of accountability and tractability through checks and balances. I have an extensive
history in strong and objective leadership skills, financial statements, reporting capabilities, training programs
including safety training, scheduling systems, product control, LEAN programs, flow charting, every aspect of
administrative tasks, responsibility for the enforcement of strict aerospace industry customer requirements and
emphasis on continuous improvement. I can assess the broader spectrum of a job with my ability to organize and
prioritize multiple tasks. I work well under pressure and understand the importance of deadlines.
My computer skills are complete with in depth knowledge of all Windows operating systems, Excel,
Word, Quick Books, Quick Quotes, Order Communications System, AS400, SAP/ERP. I am self- motivated and
have set up several computer infrastructures. I have designed spreadsheets, databases, custom reports and had
complete responsibility to maintain and revise all company information systems. I am familiar with report writer and
have revised many Information Systems. I have had some experience with flow charting and programming in the
computer language “COBOL.” I would also like to add that I always welcome and look forward to any new
challenges.
My Business Recognitions are a proven career history of accomplishments. I was accredited for achieving
perfect audit results that are rarely seen in the aerospace industry requirements for NADCAP/AS9100 certification
for Quality systems, Heat Treat and Non-conventional Machining for special processes. I have received recognition
for 100% OTD (On Time Delivery) over a prolonged period of time. I received the Manager of the Region Award
for my success in nationally high ranking bad debt recovery and low credit write offs within the Fortune 500
company (documentation available upon request.)
While in college, I was recommended by staff to become a tutor and was elected President of the Student
Tutor Organization. I was extended an invitation to be a part of the Phi Beta Kappa Honor Society as a result of my
4.0 grade point average (documentation available upon request.)
In closing, I would appreciate the chance to meet with your organization to discuss the possibility of this
employment opportunity.
Sincerely,
Susan Garrigan