1. CV For Susan Broomfield
3A Booth Place
Margate
CT9 1QN
Tel 01843 298098
Mob 07730091558
Personal Statement
A successful senior manager with several years’ experience within an international Engineering and IFM company
specialising in operations, commercial finances and contracts.
Excellent proven results gained within the fast moving commercial department of a global company with an established
track record in all operational functions. Particular emphasis on tendering for new accounts, the building and
implementation of efficient financial and operational systems, driving savings through budgets, analysis of spend and
savings. Very strong team building and problem solving abilities with a high degree of customer awareness.
Key Skills
• Advance skills in all Microsoft Office applications and CMMS systems.
• Effectively building and maintaining detailed administrative, financial and operational processes that reduce
redundancy and improve accuracy and efficiency.
• Highly focused and results orientated in developing, planning and delivering multiple complex, deadline driven
operations.
• Able to identify goals and priorities and resolve issues in initial stages.
• Experienced in Commercial finances and building, maintaining and recording accurate budgets to drive cost
savings.
• Developing and maintaining excellent client and business relationships.
Work Experience
EMEA Commercial Manager JLL Engineering Services
July 2013 to present day
• Identifying new business opportunities, collection of data for tendering of new accounts, building of service
agreements, pricing for service delivery.
• Ensuring that Procurement and Business objectives are aligned to generate optimal savings and quality of
delivery.
• Developing forecasts and budgets with regular analysis to ensure that costs are within contractual parameters.
• Building commercial & standardised processes to deliver a consistent model across the account portfolio.
Regular reviews ensuring processes remain consistent.
• Provide commercial guidance, remote support, training and, as required, hands on activity across all account(s)
in line with contract/KPI's/savings.
• Transitioning and mobilising new clients and existing client expansions by providing financial and operational
awareness
Commercial Co-Ordinator JLL Engineering Services
November 2011-July 2013
• Building monthly variance reports to track actuals against budget to ensure spend is within contractually
agreed limits and to build and maintain improvement plans to resolve any issues.
• Regular audits to confirm that all costs are captured and if appropriate recharge to the client.
• Track and manage the Aged Debt
• Provide account services in line with contract/savings objectives and Company Finance standards, procedures
and (best) practices.
• Manage the relationship with Account Managers. Obtain feedback from the Managers through review
meetings/surveys and ensure that agreed actions are being undertaken.

2. Operations Admin Lead/Commercial Controller, Jones Lang LaSalle Engineering Services Ltd. Pfizer Account
June 2009 to November 2011
JLLES was a new subsidiary of Jones Lang LaSalle Services. There were no systems or processes in place
• Setup of robust processes and design of all HR admin and commercial practices
• Responsible for the setup of complete commercial and financial costing system to capture all transactions and
submitting monthly invoices to clients
• Maintenance of accurate budget records for P & L
• Responsible for the procurement process and maintaining accurate records of account suppliers
Office Manager and Finance Lead. Your Connection Ltd
2006-2009
Account Manager and Data Analyst Tempest Technology Ltd
1999-2006
Proprietor of own business
1994-1999
Education
On Line Learning
August 2016 to present Day
HND in Train the Trainer
On Line Learning
April 2015 to present day
Association of Accountancy Technicians
Ealing Technical College
Catering 7061
Catering 7062
Thames Valley Grammar School
“O” Levels
English Literature A
English Language A
French B
History C
Geography C
“A” Levels
English Language B
French B
Hobbies and Interests
Scuba Diving. Arts and Crafts and generally making stuff