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Corporate Communication
Definition 
The channels and methods of communication used 
by representatives of an organization to 
communicate with internal and external audiences 
It should be – 
• Planned 
• Structured 
• Measured
• Corporate communications include 
speeches, newsletters, product launches, 
team briefings and electronic media. But 
even informal channels such as the 
grapevine need to be considered in the flow.
FUCTIONS OF CORPORATE 
COMMUNICATIONS
• Produce Profit 
• Cut costs 
• Reduce Risk
External Communication 
• communication between people who work for the 
company and people who don't work for (i.e. 
outside) that company. 
• Some mediums used in external communications 
are 
• Press Release 
• Newsletters 
• Media Interviews 
• Websites & Corporate Blogs
Internal communication 
• It is the communication that relates directly 
to the foundation of an organization: the 
people – staff, management and volunteers 
– that give your organization its ability to 
function 
• Internal communication refers to the almost 
constant interactions within your 
organization that convey meaning
Basic Principles 
• Develop a long-term focus 
• Identify clear values for your organization 
• Define the specific goals 
• Use comprehensive, pervasive methods 
• Constant communication
BRAND MANAGEMENT 
• A name becomes a brand when consumers associate it with a set of 
tangible and intangible benefits that they obtain from the product or 
service. It is the seller’s promise to deliver the same bundle of 
benefits/services consistently to buyers. 
Attributes Emotions 
BRAND 
Advantages of branding - 
Easy for the seller to track down problems and process orders 
Provide legal protection of unique product features 
Branding gives an opportunity to attract loyal and profitable set of customers 
It helps build corporate image 
It minimizes harm to company reputation if the brand fails

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Corporate communication functions

  • 2. Definition The channels and methods of communication used by representatives of an organization to communicate with internal and external audiences It should be – • Planned • Structured • Measured
  • 3. • Corporate communications include speeches, newsletters, product launches, team briefings and electronic media. But even informal channels such as the grapevine need to be considered in the flow.
  • 4. FUCTIONS OF CORPORATE COMMUNICATIONS
  • 5. • Produce Profit • Cut costs • Reduce Risk
  • 6.
  • 7. External Communication • communication between people who work for the company and people who don't work for (i.e. outside) that company. • Some mediums used in external communications are • Press Release • Newsletters • Media Interviews • Websites & Corporate Blogs
  • 8. Internal communication • It is the communication that relates directly to the foundation of an organization: the people – staff, management and volunteers – that give your organization its ability to function • Internal communication refers to the almost constant interactions within your organization that convey meaning
  • 9. Basic Principles • Develop a long-term focus • Identify clear values for your organization • Define the specific goals • Use comprehensive, pervasive methods • Constant communication
  • 10. BRAND MANAGEMENT • A name becomes a brand when consumers associate it with a set of tangible and intangible benefits that they obtain from the product or service. It is the seller’s promise to deliver the same bundle of benefits/services consistently to buyers. Attributes Emotions BRAND Advantages of branding - Easy for the seller to track down problems and process orders Provide legal protection of unique product features Branding gives an opportunity to attract loyal and profitable set of customers It helps build corporate image It minimizes harm to company reputation if the brand fails