1. SuraphonDhanphut
PROFESSIONAL
EXPERIENCES
1987 - 1987
Bangkok Life Insurance Ltd.
Programmer
Design, code and maintain financial application programs and life
assurance application programs such as GL, Payroll, Life Assurance
with COBOL program language on mini computer (NEC Astra).
1987 - 1988
Bangkok Bank Ltd.
Programmer/Analyst
Design and code banking application programs with Dbase III+, Foxbase
and Basic program language on PC platform. In addition, design and
code programs for presentation application and software package such
as Lotus 123, Story Board, Story Editor.
1989 - 1990
Bangkok Bank Ltd.
System Engineer
Monitoring, maintaining, installing, data backup, data restoration,
upgrade system software, software packages, utilities and administer the
IBM mainframe 3090 ,4381 and AS/400 machines with MVS, VM/HPO
and DOS/VSE operating systems. As well as performed user support
functions.
1991 - 1995
Unocal Thailand Ltd.
System Programmer
Responsible for the efficient running of the IBM mainframe, Plotter
servers, AIX RISC/system 6000, Sun Unix systems and Data library
center. In addition, monitors, maintains installs and upgrade system
software, software packages, utilities and computer room facilities (Main
80 KVA UPS, File protection system, Access security). Close working
relations with all departments in regards to their requests with above
systems for the major function, also performed PC and file servers user
support for the minor function.
1996 - 2000
Unocal Thailand Ltd.
Staff Computing Systems Professional
Responsible for UNIX system specification, evaluation, installation,
configuration, integration, maintenance, data-integrity management,
upgrade management, automation, security management, performance
20/135 Nanthawan Villedge
Bangramad
Talingchan
Bangkok
10170
Phone 089-2045692, 02-5455692,
02-8877513
E-mail suraphond@chevron.com

2. analysis, failure analysis, failure mitigation, recovery design, recovery
implementation, and testing.
2001 - 2003
Unocal Thailand Ltd.
Sr. Database Systems Professional
Responsible for MS SQL and Oracle database system specification,
evaluation, installation, configuration, integration, maintenance, data-
integrity management, data integration, upgrade management,
automation, security management, performance analysis, failure analysis,
failure mitigation, recovery design, recovery implementation, monitoring
and testing
2004 - 2012
Chevron Thailand Exploration and Production
Software Systems, Senior Specialist
Planning and Managing:
 Provide corrective, adaptive and perfective software maintenance
duties for assigned solutions and application systems.
 Provide optimal, cost effective and support sustainable IT solution
sets to the company, both core business and service/support groups
in a timely manner.
 Provide the optimum level of maintenance and solutions support
services to the business unit that provides a measurable and
consistently high level of customer satisfaction.
 Be the first point of contact in problem escalation.
 Trouble shoot & resolve system problems collaboratively with IT
service providers: Client Support, Application, Database, Data
Center, and Infrastructure groups.
 Routinely identify, log, and provide resolution of solution and system
problems.
 Assist users in 'expert' use of assigned solutions.
 Proactively solicit end-user feedback and qualitative assessment of
systems ability to handle peak loads and then advises and consults
on behalf of Business Unit Clients regarding performance and
support issues relating to all subsystems, e.g., s/w application,
hardware, database, network, client workstations, etc.
 Work as a resource to system & maintenance development teams
along with Unocal Thailand business representatives to analyze and
document business process models, future system requirements,
data flows (e.g., system enhancement & repair)
 Explore alternative business solutions to serve client needs in terms
of cost, performance, ease of use etc.
 Administer and manage software license agreements and vendor
contracts & relations.
 Provide expert input to the development of locally appropriate
processes and procedures.
Controlling:
 Monitor system performance and continuously improves IT solutions
and systems to handle peak performances.
 Routinely track and document task progress and cost of maintenance
and enhancement activities.
 Use appropriate change control and configuration management for
development and maintenance activities including: requirements

3. specification, design, contracts, product maintenance versions, and
other software engineering documentation.
 Represent the client and end-user community in ensuring SLA
performance metrics for each business and technical application of
the assigned group are measured and used to determine value to
the customer and to the business.
 Manage vendor and outsourcing relationship and performance.
Communicating:
 Focal point for all ongoing and annual capacity and performance
management activities related to assigned solutions.
 Communicate status of maintenance and enhancement activities to
customers and user community.
 Coordinate the resolution of systems problems with IT service
providers and escalates as necessary.
 Regularly conduct Service Quality Meeting with clients to report on
IT activities as well as keep up to date on how look back on the
return of IT investment.
2012 - Present
Chevron Thailand Exploration and Production
IRM Coordinator
Planning and Managing:
Establishes, manages/executes, and consults on risk-based IT
Information Security programs and initiatives related to:
• Data Privacy
• Information Protection
• SOX (IT)
• Intellectual Property Rights
• Business Continuity / Disaster Recovery
• Forensics
• CIRT
• Records Retention
• Cyber Threat Analysis and Monitoring
EDUCATION 1986 – 1987 BBA (Information System) at Rajamangala University
1984 – 1985 Diploma (Accounting System) at Rajamangala University
1981 – 1983 Certificated (Accounting System) at Rajamangala
University
TECHNICAL
TRAINING
1) All MS SQL 2000 and Oracle Database Administration courses 2) All
Oracle 11i HRMS courses 3) All Unix System Administration courses 4)
MS Windows 2000 Network & Operating System Essentials 5) Portal
Workshop 6) SQL Workshop 7) REXX workshop 8) Live-Link Web Base
Training 9) Web Services Essentials (XML) 10) MS Access 2002
Fundamentals 11) MS Access 2002 Expert User 12) MS Access 2002
Proficient User 13) Shell Script
DATA
MANAGEMENT
1) Logical and Physical Data Modeling 2) Business Process Modeling 3)
Designing and Implementing OLAP Solutions Using MS SQL 2000 4)

4. TRAINING Data Communications 5) Data resource management
PERSONAL &
MANAGEMENT
DEVELOPMENT
TRAINING
1) Team Building 2) Leadership From The Inside Out 3) Seven Habits of
Highly Effective People 4) Contract Implementation & Performance
Management 5) Project Management 6) Creative Problem Solving 7)
Project Management for Software Engineering 8) Effective Teamwork 9)
Time Management workshop 10) Project Controls Learning Forum 11)
Introduction to Petroleum Business
PROJECTS
MEMBER/LEADER
Managed 4 IT projects as a Project Manager role and more than 50 IT
projects as a key member
CERTIFICATION Unix System Administration issued by Brain Bench in Year 2000
AWARDS
RECEIVED
President recognition award in development of Automatic Oracle
Database Hot (Online) Backup, Year 2004
HOBBIES Badminton and Bowling club