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Common Risk Management failures &
how to avoid them




         Presented by: Internal Audit Department
Goals of this presentation



      What can hold              To make
          back an              management
        organization         aware of the key
           from              success factors
        successfully          for ERM as an
       implementing          effective tool for
          ERM?–                 sustainable
         common                   growth
     mistakes & how
      to avoid them
Why Risk Management?
Existence without risk!

“A ship is safe in a harbor, but that's not what ships are for.” -
                                      “Salt from my attic” by John Augustus Shedd, USA

  How many organizations have prospered without taking risks?

  How many great discoveries have taken pace without taking risks?

  How many governments run without facing risks?

  How many of our jobs does not depend on risk?

  Is there a life that is without risk?


 ….Life is all about taking risks, face challenges and overcoming them
Why ERM is so important?
                                     Stakeholder involvement
                                     Changes in customer preference
       Board & Audit Committee      Commodity price changes
        responsibilities             Technology obsolescence
       Executive management         Adverse changes to laws & regulations
        responsibilities             Cyber security & privacy protection
       External risk reporting      Business discontinuities / supply disruptions
        responsibilities             Failed acquisitions



                                                                    Changes in Federal
                                                                     laws and regulations
        Company
         reputation risk
        Highly visible
         litigation
        Growing media
         attention
        Executive
         compensation
                                                              Shareholder involvement
Global trend in
        Risk Management
Global study snapshot
                                          The Accenture 2011 Global Risk Management Study
                                          is based on a quantitative survey of executives from
                                          397 companies across ten industries. All
                                          respondents were C-level executives involved in risk
                                          management decisions at their companies;
One of the largest risk management        organizations were split primarily among Europe,
surveys of its kind, the Accenture 2011   North America, Latin America and Asia Pacific.
                                          Different-sized companies were also represented:
Global Risk Management Study finds        about half the companies represented had annual
that advanced risk management             revenues over US$5 billion; one-fourth had revenues
                                          between US$1 billion and US$5 billion; the
capabilities are high on the executive    remaining quarter had revenues between US$500
agenda and now seen as a critical         million and US $1 billion.

business driver and source of
sustained growth and long-term
competitive advantage.
ERM: Why a hot topic today?
Holistic capabilities                                        Clear maturity witnessed over
Executive mindset is broadening, and risk management is       the last four years in the risk
becoming both more comprehensive and more integrated—         management           capabilities
in decision making, in formalizing ERM programs or in the
restructuring of the RM organization and its leadership.
                                                              across all industries—a rapid
                                                              march up the business value
                                                              chain and the development of
                                                              governance and organizational
Leading practices                                             structures that give risk a voice
The gap between the ―best and the rest‖ when it comes to      at the executive table.
positioning, leveraging and executing risk management is
increasing.
                                                             Survey results indicate: Risk
                                                              management capabilities are
Industry specificity                                          more critical, more connected,
Executives want to compare and contrast their experiences     more strategic and overall
with peers from many types of companies, but especially
                                                              more valuable to enterprises
with leaders within their own industry.
                                                              as they execute their business
                                                              plans. As a result, companies
Pragmatism                                                    are spending more time and
One message heard loud and clear is the need to identify      effort advancing their risk
practical steps that can be taken to address the risk         management capabilities as a
management capability gaps which may exist within an
organization.
                                                              business priority.
Enabler of long-term competitive advantage : from
reactive to proactive
Risk management as a source of competitive advantage
Beyond the immediate pressures of global markets, more demanding
customers and dramatic industry change is a growing recognition that
companies have an opportunity to drive competitive advantage from their risk
management capabilities, enabling long-term profitable growth and sustained
future profitability.

This means that risk management at the top-performing companies is now
more closely integrated with strategic planning and is conducted proactively,
with an eye on how such capabilities might help a company move into new
markets faster or pursue other evolving growth strategies. At its best, risk
management is a matter of balance—the balance between a company’s
appetite for risks and its ability to manage them.
Meeting the coming challenges
Surveyed executives also noted that stiff challenges lie ahead when it comes to
developing risk management capabilities that are adequate to the needs of the
business in the future.
Enabler of long-term competitive advantage




   Source: 2011 Global Risk Management Study, Accenture
Challenges of
       Risk Management
Major challenges faced in establishing ERM
The types of risks to which             Despite major investments to improve risk
companies are exposed, as well as       capabilities, critical exposures persist,
their severity, are growing according   especially given companies’ inability to
to surveyed executives. Companies       improve their risk measurement capabilities
are increasingly concerned about the    sufficiently. Risk management needs to
spectrum of risks - from supply chain   support positive business growth, not only
to operations to regulation to          protect against negative occurrences, so
reputation. Financial fraud and crime   companies need a better way to assess their
are on the rise.                        risk-bearing capacity.

                                        Performance gaps exist between
Organizational silos and outdated       companies’ expectations for risk
information systems prevent many        management and what is actually achieved.
enterprises    from     adequately
sharing information that could
                                        Cost pressures continue unabated -
mitigate risks more effectively.
                                        requiring effective management both in
Better organizational
                                        terms of cost of operations and in terms of
structures    and     underpinning
                                        investment decisions.
systems are essential if the
challenge of integration is to be
met.
Future Risk Management challenges




 Source: 2011 Global Risk Management Study, Accenture
Improving Risk Management Capabilities
                                                       As the importance of risk
                                                       management expands, and as
                                                       companies increasingly view the
                                                       risk management function not only
                                                       as a preventive capability but also
                                                       as a performance enabler, one
                                                       would expect spending levels to
                                                       rise accordingly.




Source: 2011 Global Risk Management Study, Accenture
Focus categories of risks



                                                       In the rapid and
                                                       continuously
                                                       changing
                                                       environment, there
                                                       are growing
                                                       concerns about a
                                                       broader spectrum
                                                       of risks, including
                                                       those related to
                                                       the supply chain,
                                                       operations,
                                                       regulation and
                                                       reputation




Source: 2011 Global Risk Management Study, Accenture
Common RM failures
    and how to avoid them
How do you measure success of ERM?
Objective of ERM: to help senior and operating management make
better decisions about how risks should be managed organization-wide.

   Integration of risk assessment into strategic and operating processes
   Improved risk identification
   Implementation of more effective and early warning techniques
   Improvement in specific risk measures, metrics and monitoring
   Reduced number or avoidance of risk incidents
   Reduced performance variability
   Reduction of cost of capital and improvement in shareholder value
   Increased risk sensitivity and risk awareness
   Integration with KPI reporting
   Continued success of the organization
Key success factors
       in Risk Management
What is your risk appetite?
As business strategy is linked to performance management, risk
monitoring and reporting is linked with risk appetite as both contribute
to the quality of business performance
   One of the critical role of risk appetite is that
    the tone it sets for the risk culture across the
    organization; most major contemporary
    organization failures or financial frauds
    occurred due to flawed risk culture;

   To reinforce risk culture, organization’s risk
    appetite should be integrated into the
    performance management framework at the
    individual level to ensure consistent
    application;

   At the organizational level risk appetite
    should be expressed through risk based
    performance targets measured against
    actual results
Measuring success of ERM?
Objective of ERM: to help senior and operating management make
better decisions about how risks should be managed organization-wide.

    Integration of risk assessment into strategic and operating processes
    Improved risk identification
    Implementation of more effective and early warning techniques
    Improvement in specific risk measures, metrics and monitoring
    Reduced number or avoidance of risk incidents
    Reduced performance variability
    Reduction of cost of capital and improvement in shareholder value
    Increased risk sensitivity and risk awareness
    Integration with KPI reporting
    Continued success of the organization


    Source: Guide to Enterprise Risk Management, FAQ, Protiviti, page 121, paragraph – 136

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Common failures of risk management

  • 1. Common Risk Management failures & how to avoid them Presented by: Internal Audit Department
  • 2. Goals of this presentation What can hold To make back an management organization aware of the key from success factors successfully for ERM as an implementing effective tool for ERM?– sustainable common growth mistakes & how to avoid them
  • 4. Existence without risk! “A ship is safe in a harbor, but that's not what ships are for.” - “Salt from my attic” by John Augustus Shedd, USA  How many organizations have prospered without taking risks?  How many great discoveries have taken pace without taking risks?  How many governments run without facing risks?  How many of our jobs does not depend on risk?  Is there a life that is without risk? ….Life is all about taking risks, face challenges and overcoming them
  • 5. Why ERM is so important?  Stakeholder involvement  Changes in customer preference  Board & Audit Committee  Commodity price changes responsibilities  Technology obsolescence  Executive management  Adverse changes to laws & regulations responsibilities  Cyber security & privacy protection  External risk reporting  Business discontinuities / supply disruptions responsibilities  Failed acquisitions  Changes in Federal laws and regulations  Company reputation risk  Highly visible litigation  Growing media attention  Executive compensation  Shareholder involvement
  • 6. Global trend in Risk Management
  • 7. Global study snapshot The Accenture 2011 Global Risk Management Study is based on a quantitative survey of executives from 397 companies across ten industries. All respondents were C-level executives involved in risk management decisions at their companies; One of the largest risk management organizations were split primarily among Europe, surveys of its kind, the Accenture 2011 North America, Latin America and Asia Pacific. Different-sized companies were also represented: Global Risk Management Study finds about half the companies represented had annual that advanced risk management revenues over US$5 billion; one-fourth had revenues between US$1 billion and US$5 billion; the capabilities are high on the executive remaining quarter had revenues between US$500 agenda and now seen as a critical million and US $1 billion. business driver and source of sustained growth and long-term competitive advantage.
  • 8. ERM: Why a hot topic today? Holistic capabilities  Clear maturity witnessed over Executive mindset is broadening, and risk management is the last four years in the risk becoming both more comprehensive and more integrated— management capabilities in decision making, in formalizing ERM programs or in the restructuring of the RM organization and its leadership. across all industries—a rapid march up the business value chain and the development of governance and organizational Leading practices structures that give risk a voice The gap between the ―best and the rest‖ when it comes to at the executive table. positioning, leveraging and executing risk management is increasing.  Survey results indicate: Risk management capabilities are Industry specificity more critical, more connected, Executives want to compare and contrast their experiences more strategic and overall with peers from many types of companies, but especially more valuable to enterprises with leaders within their own industry. as they execute their business plans. As a result, companies Pragmatism are spending more time and One message heard loud and clear is the need to identify effort advancing their risk practical steps that can be taken to address the risk management capabilities as a management capability gaps which may exist within an organization. business priority.
  • 9. Enabler of long-term competitive advantage : from reactive to proactive Risk management as a source of competitive advantage Beyond the immediate pressures of global markets, more demanding customers and dramatic industry change is a growing recognition that companies have an opportunity to drive competitive advantage from their risk management capabilities, enabling long-term profitable growth and sustained future profitability. This means that risk management at the top-performing companies is now more closely integrated with strategic planning and is conducted proactively, with an eye on how such capabilities might help a company move into new markets faster or pursue other evolving growth strategies. At its best, risk management is a matter of balance—the balance between a company’s appetite for risks and its ability to manage them. Meeting the coming challenges Surveyed executives also noted that stiff challenges lie ahead when it comes to developing risk management capabilities that are adequate to the needs of the business in the future.
  • 10. Enabler of long-term competitive advantage Source: 2011 Global Risk Management Study, Accenture
  • 11. Challenges of Risk Management
  • 12. Major challenges faced in establishing ERM The types of risks to which Despite major investments to improve risk companies are exposed, as well as capabilities, critical exposures persist, their severity, are growing according especially given companies’ inability to to surveyed executives. Companies improve their risk measurement capabilities are increasingly concerned about the sufficiently. Risk management needs to spectrum of risks - from supply chain support positive business growth, not only to operations to regulation to protect against negative occurrences, so reputation. Financial fraud and crime companies need a better way to assess their are on the rise. risk-bearing capacity. Performance gaps exist between Organizational silos and outdated companies’ expectations for risk information systems prevent many management and what is actually achieved. enterprises from adequately sharing information that could Cost pressures continue unabated - mitigate risks more effectively. requiring effective management both in Better organizational terms of cost of operations and in terms of structures and underpinning investment decisions. systems are essential if the challenge of integration is to be met.
  • 13. Future Risk Management challenges Source: 2011 Global Risk Management Study, Accenture
  • 14. Improving Risk Management Capabilities As the importance of risk management expands, and as companies increasingly view the risk management function not only as a preventive capability but also as a performance enabler, one would expect spending levels to rise accordingly. Source: 2011 Global Risk Management Study, Accenture
  • 15. Focus categories of risks In the rapid and continuously changing environment, there are growing concerns about a broader spectrum of risks, including those related to the supply chain, operations, regulation and reputation Source: 2011 Global Risk Management Study, Accenture
  • 16. Common RM failures and how to avoid them
  • 17. How do you measure success of ERM? Objective of ERM: to help senior and operating management make better decisions about how risks should be managed organization-wide.  Integration of risk assessment into strategic and operating processes  Improved risk identification  Implementation of more effective and early warning techniques  Improvement in specific risk measures, metrics and monitoring  Reduced number or avoidance of risk incidents  Reduced performance variability  Reduction of cost of capital and improvement in shareholder value  Increased risk sensitivity and risk awareness  Integration with KPI reporting  Continued success of the organization
  • 18. Key success factors in Risk Management
  • 19. What is your risk appetite? As business strategy is linked to performance management, risk monitoring and reporting is linked with risk appetite as both contribute to the quality of business performance  One of the critical role of risk appetite is that the tone it sets for the risk culture across the organization; most major contemporary organization failures or financial frauds occurred due to flawed risk culture;  To reinforce risk culture, organization’s risk appetite should be integrated into the performance management framework at the individual level to ensure consistent application;  At the organizational level risk appetite should be expressed through risk based performance targets measured against actual results
  • 20. Measuring success of ERM? Objective of ERM: to help senior and operating management make better decisions about how risks should be managed organization-wide.  Integration of risk assessment into strategic and operating processes  Improved risk identification  Implementation of more effective and early warning techniques  Improvement in specific risk measures, metrics and monitoring  Reduced number or avoidance of risk incidents  Reduced performance variability  Reduction of cost of capital and improvement in shareholder value  Increased risk sensitivity and risk awareness  Integration with KPI reporting  Continued success of the organization Source: Guide to Enterprise Risk Management, FAQ, Protiviti, page 121, paragraph – 136